Ratings based on 3,921 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
90% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveller

Nice Hotel in a good place.

Posted 30-Aug-2015
The Hotel was very good ,but non free wifi at the rooms is not the best.
3 out of 5
by A verified traveller from Taipei

Nice location, but strong bad smell in bathroom

Posted 30-Aug-2015
Very strong bad smell in our bathroom, either from the floor or the shower curtain. It can't be removed by air refreshing spray. My husband didn't like to bother hotel staff, so we didn't request to change to another room.
3 out of 5
by A verified traveller from Maryland

Convenient location to the city.

Posted 26-Aug-2015
The hotel was in a great location where you can walk to all of the shops, other hotels, restaurants and sites. The hotel did not look like the website. The restaurants inside of the hotel made the experience worthwhile.
2 out of 5
by A verified traveller

Not as nice as portrayed

Posted 24-Aug-2015
The room was in bad shape upkeep wise. The shower only had one door on it and the rest was exposed so water leaked everywhere. There were cracks in the bathroom flooring and sinks. The doors were busted, even the elevator was broke down. The location wasn't bad though. You're right on the magnificent mile and by all the common attractions, the navy pier, the bean etc. The restaurants were great too. Wouldn't stay here again but for the price you get what pay for I guess.
4 out of 5
Recommended
for Families
by A verified traveller from Cancún

Excelente ubicación y personal muy amable

Posted 23-Aug-2015
Pros: La ubicación y la amabilidad del personal.
Cons: Si, en cuanto a las instalaciones, nuestra habitación tenía el piso del baño levantado y eso era incómodo. Es necesario repararlo.
Location: El puente Michigan, Wildberry para desayunar, Millenium Park, The NBC tower, Le Pain Quotidien, Shake Shak, The Bean.
El hotel es una muy buena opción si buscas hospedarte en el centro de la zona turística de Chicago a un precio razonable. Está a tan solo 8 minutos caminando del puente Michigan y tiene cerca lugares muy agradables para desayunar, comer y cenar, así como múltiples conexiones de transporte y atracciones de la ciudad. El personal de recepción del hotel nos atendió muy bien y el concierge fue muy amable y de mucha utilidad. La habitación que reservamos tenía suficiente espacio para 3 personas, no obstante cabe hacer mención de que la reservamos con 2 camas matrimoniales y nos dieron solamente 1 queen size. En general fue una excelente elección y la oferta que encontramos al reservar la hizo todavía mucho mejor.
4 out of 5
Recommended
for Everyone
by A verified traveller

Good hotel

Posted 22-Aug-2015
Check in was a breeze. Staff very helpful in directions to subway and also about breakfast choices.
4 out of 5
Recommended
for Everyone
by A verified traveller

Nice Stay

Posted 22-Aug-2015
Pretty cool place to stay, location is perfect especially if you are coming in by train to Millennium Station most every thing is within a little walking distance or the L train Lake/State station is just around the corner and everything is a short train ride away. Very cool decor also.
4 out of 5
Recommended
for Everyone
by A verified traveller from 習志野市

どこに行くにも便利な立地

Posted 19-Aug-2015
Pros: 立地。 それほど大規模なホテルではないので、エレベータも混み合うことなくストレス感じませんでした。
Cons: なし
Location: ホテルは大通りに面していて、すぐ近くにバス停もあり、博物館などへはそのまま利用することができ、とても便利でした。
どこに行くにも便利な立地でした。周辺も騒がしくなく落ち着いた雰囲気です。シカゴに行くときはまた利用させてもらいたいと思います。
3 out of 5
by A verified traveller

Nice Downtown location

Posted 18-Aug-2015
Nice but could have free WiFi in rooms instead of charging by the day. Ac couldn't keep up in the room.
2 out of 5
by A verified traveller

Good Location

Posted 18-Aug-2015
Pros: Good location - just south of the river.
Cons: The elevators were hit or miss. There is no exhaust fan in the bathrooms - so there was mold on the shower ceiling.
Location: Close to the river - but a long walk to shopping and food.
This hotel is in a good location, but lack of a pool, weird bathroom layout, mold in the shower, wonky elevators and all that 6:45 am noise from nearby construction made us wish we'd stayed at another hotel.