Ratings based on 4,707 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
85% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4out of 5
by A verified traveller

立地は良く快適

Posted 18-May-2016
近くにセブンイレブンがあります。風呂はシャワーしかありません。スタッフは悪くないけど、特に親切でもない感じでした。冷蔵庫の物を移動したら自動的に課金されるので注意が必要です。Wi-Fiは有料です。
3out of 5
by A verified traveller

Posted 18-May-2016
Way too noisy. Restaurant didn't serve dinner late as concierge said it did and she didn't call to help out. Noise everywhere it is just too much.
Comment from Hotel Management
25-May-2016 by HRHC, Hotel Management
Thank you for your review and honest feedback. While we regret to hear you did not fully enjoy your stay your feedback is what makes us better. While we have the luxury of being in the heart of Downtown Chicago it can unfortunately be noisy at times. We do have the option of rooms that face away from Michigan Avenue that can be quieter. We hope you come around, and are able to give us another chance. We would like nothing better than to show you how great your experience can be, and meet your every expectation of a great Hard Rock Chicago stay. Cheers,
4out of 5
by A verified traveller from Madrid

Hotel con todo a mano

Posted 17-May-2016
El hotel tiene los puntos obligatorios para visitar de la ciudad a un paseo, sin recurrir al transporte público. Solo por eso vale la pena. Por lo demás es un buen hotel pero está un poco antiguo.
4out of 5
by A verified traveller from Toronto

Nice hotel at a great location

Posted 14-May-2016
Pros: Location
Location: Restaurants, shopping, live music, parks, etc.
Room was clean, hotel staff was helpful, hotel lobby could get noisy because of the location, but the rooms were spacious and quiet.
Comment from Hotel Management
17-May-2016 by HRHC, Hotel Management
Thank you for sharing your feedback, it is very valuable to us! We appreciate your shout out to our staff and are pleased to hear you enjoyed your accommodations. Can't wait to have you back! Cheers!
5out of 5
by A verified traveller from green bay, WI

ROCKSTAR treatment

Posted 13-May-2016
The hotel is beautiful. The ambiance is exactly what you want at a Hard Rock! Staff was friendly and article was GREAT!! Will stay again!
Comment from Hotel Management
19-May-2016 by HRHC, Hotel Management
That is great to hear, Carly! We can't wait to have you back to do it all over again. If you didn't get a chance the first time, be sure to take advantage of all the rockin amenities we have to offer, like a free guitar rental, and a curated playlist by HRH. And you definitely don't want to miss out dining in Chuck's + Mr. Brown's Lounge. Until next time!
3out of 5
by A verified traveller from Chicago, IL

Not worth the cost

Posted 11-May-2016
The location is what you're paying for, I assume. The room was outdated, and dirty. All mirrors were smudged and finger printed, including the ones on the nightstands. Showers were old and dingy, and the towels were thin and rough. I'm glad I only had to stay one night.
5out of 5
by A verified traveller from aguascalientes

RECOMIENDO AMPLIA MENTE HOSPEDARSE EN ESTE HOTEL

Posted 06-May-2016
Pros: la ubicación es lo mejor, las vistas y el precio me parece justo para lo que oferta el hotel altamente recomendable
Cons: nada todo incleible
Location: a 200 mts. se localiza el mejor restaurante de pizzas de la ciudad Giordanos, a dos cuadras la plaza del Milenio, y el centro cultural de chicago
La ubicación del hotel es la mejor de Chicago en pleno centro de la cuidad en plena av. Michigan a dos cuadras del parque del milenio, cerca de museos, restaurantes, tiendas de ropa, la vista de las habitaciones es inmejorable, el personal muy atento y me entregaron la habitacion en cuento llegamos no tuve que esperar la hora del check in.
4out of 5
by A verified traveller

Nice hote, great location

Posted 03-May-2016
Hard Rock had a special offer when we were looking and we're glad we stayed, the room was comfortable, we ate at Chucks and it was fantastic. The weather was terrible in Chicago while we were there but at least the Hard Rock was nice to stay in.
4out of 5
by A verified traveller

アクセスがよい

Posted 03-May-2016
Pros: 立地、設備
Cons: ホテル設備の説明とか欲しかったです。
Location: 交通も便利ですが徒歩圏内にコンビニを含め一通り揃っていて便利でした。
立地も設備もよく、今回は生憎の雨でしたが近場のスポットに行けるのでそれなりに過ごせたと思います。もう少しホテル内の施設等の説明があるとよかったと思います。
5out of 5
by A verified traveller from West Des Moines, IA

Very nice hotel and close to so many things.

Posted 03-May-2016
Pros: Stayed on the 16th floor and was so nice to find out it was the Prince floor.
Stayed there since it was so close to eating establishments and the Chicago Theatre. It was a great hotel and the since it was cold and rainy the Friday and Saturday we were there, the hotel restaurant was perfect for breakfast and very reasonable.