Terrace/patio

Reviews of Chicago Marriott Suites Deerfield

4 out of 5
Chicago Marriott Suites Deerfield
2 Parkway N, Deerfield, IL

Reviews

8.6

Excellent

Rating 10 - Excellent. 698 out of 1169 reviews" "
Rating 8 - Good. 257 out of 1169 reviews" "
Rating 6 - Okay. 114 out of 1169 reviews" "
Rating 4 - Poor. 50 out of 1169 reviews" "
Rating 2 - Terrible. 50 out of 1169 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Weezy

Travelled with family
Liked: Cleanliness, amenities
Disliked: Staff & service
Stayed 1 night in Apr 2024
Response from Kyle Jackson on 15 Apr 2024
Thank you for staying with us at Chicago Marriott Suites Deerfield. It was our honor to have you as our guest. We hope to have the opportunity again should your travels bring you back to the Chicagoland area.

8/10 Good

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Apr 2024
Response from Kyle Jackson on 15 Apr 2024
Thank you for staying with us at Chicago Marriott Suites Deerfield. It was our honor to have you as our guest. We hope to have the opportunity again should your travels bring you back to the Chicagoland area.

10/10 Excellent

Jeremy

Good
Stayed 2 nights in Apr 2024
Response from Kyle Jackson on 15 Apr 2024
Thank you for staying with us at Chicago Marriott Suites Deerfield. It was our honor to have you as our guest. We hope to have the opportunity again should your travels bring you back to the Chicagoland area.

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Kyle Jackson on 25 Mar 2024
Thank you for staying at the Chicago Marriott Suites Deerfield. It was an honor to have you as our guest and we hope to have the opportunity again, should your travels bring you back to the Chicagoland area.

10/10 Excellent

Viridiana, Rock Island

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Kyle Jackson on 18 Mar 2024
Thank you for staying at Chicago Marriott Suites Deerfield. It was an honor to have you as our guest. We hope to have the pleasure again should your travels bring you back to Chicago

10/10 Excellent

Maribel

Liked: Amenities
Its been far the most best experience I’ve ever had in any hotel that I’ve traveled too
Stayed 1 night in Mar 2024
Response from Edward M (Front Office Manager) on 13 Mar 2024
Thank you so much for staying with us. We appreciate the great feedback

10/10 Excellent

amin

Stayed 1 night in Feb 2024
Response from Edward M on 1 Mar 2024
Thank you very much, we appreciate your feedback. We always love hearing feedback from our valued guest.

10/10 Excellent

Richard

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Kyle Jackson on 19 Feb 2024
Thank you for staying at Chicago Marriott Suites Deerfield. We were honored to have you as our guest. We hope to have the opportunity again should your travels bring you back to Chicago.

10/10 Excellent

Maria Teresa, Chula Vista

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very hospitable staff, we had dinner several times and excellent food. Very clean. Would definitely recommend.
Stayed 3 nights in Feb 2024
Response from Kyle Jackson on 19 Feb 2024
Thank you for your kind words and for being our guest at the Chicago Marriott Suites Deerfield. We hope to have the pleasure again should your travels bring you back to the Chicagoland area.

10/10 Excellent

Keyhala

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Kyle Jackson on 15 Feb 2024
Thank you for staying at the Chicago Marriott Suites Deerfield. We are pleased that you enjoyed your stay and hope to have you as our guest again should your travels bring you back to Chicago.

10/10 Excellent

Andres

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Kyle Jackson on 15 Feb 2024
Thank you for staying at the Chicago Marriott Suites Deerfield. We are pleased that you enjoyed your stay and hope to have you as our guest again should your travels bring you back to Chicago.

10/10 Excellent

Tomas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient, quiet place, near main highway
Stayed 6 nights in Dec 2023
Response from Kyle Jackson on 15 Feb 2024
Thank you for staying at the Chicago Marriott Suites Deerfield. We are pleased that you enjoyed your stay and hope to have you as our guest again should your travels bring you back to Chicago.

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Kyle Jackson on 8 Jan 2024
Thank you for staying at the Chicago Marriott Suites Deerfield. It was our honor to have you as our guest and we hope to have the opportunity again, should your travels bring you back to the area.

10/10 Excellent

Thomas, Middleton

Stayed 1 night in Dec 2023
Response from Kyle Jackson on 8 Jan 2024
Thank you for staying at the Chicago Marriott Suites Deerfield. It was our honor to have you as our guest and we hope to have the opportunity again, should your travels bring you back to the area.

8/10 Good

Aviva

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love the Chicago Marriott Suites Deerfield
We've been staying here for years and love the spacious rooms with a separate area for the kids. However, we needed to contact the front desk for extra linens. The room phone was disabled. I had to either call with my cell or go to the front desk in person. Slightly annoying. Also, it would be nice if they could upgrade the rooms with charging ports instead of simply outlets.
Stayed 1 night in Dec 2023
Response from Kyle Jackson on 8 Jan 2024
Thank you for staying at the Chicago Marriott Suites Deerfield. It was our honor to have you as our guest. Your candid feedback is appreciated as it is necessary to learn how to better serve our guests. We are working on the issues you pointed out and hope you will enjoy our improvements on your next visit.

10/10 Excellent

Krystina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Hudson on 22 Dec 2023
Krystina, thanks for your 10 out of 10 review! We hope to serve you again on your next visit to the Deerfield area!

10/10 Excellent

Lana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Hudson Webber on 18 Dec 2023
Lana, thanks for your 10 out of 10 review! We hope to welcome you back for another great stay!

10/10 Excellent

Ziyuan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Response from Kyle Jackson on 15 Feb 2024
Thank you for staying at the Chicago Marriott Suites Deerfield. We are pleased that you enjoyed your stay and hope to have you as our guest again should your travels bring you back to Chicago.

10/10 Excellent

Ellen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was so friendly and helpful.
Stayed 4 nights in Nov 2023
Response from Kyle Jackson on 1 Dec 2023
Thank you for your kind words. We were honored to have you as our guest and hope to have the opportunity again should your travels bring you back to the Chicagoland area.

10/10 Excellent

Cathleen

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Professional , helpful and super friendly staff !!
Stayed 1 night in Nov 2023
Response from Shanae on 29 Nov 2023
Thank you so much for your 5 Star review. We look forward to hosting you again sometime soon!

10/10 Excellent

Richard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was well staffed. Nice location & reasonable rate.
Stayed 6 nights in Nov 2023
Response from Kyle Jackson on 28 Nov 2023
We are honored that you were our guest and hope to have the honor again. Thank you for your kind feedback.

10/10 Excellent

Scott David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel! Quiet, great staff, in hotel restaurant and bar are top notch! Our suite was spacious, clean, well appointed, and very comfortable. Will be staying here again.
Response from Kyle Jackson on 28 Nov 2023
We are honored that you were our guest and are happy to learn that you will return. We wish you all the best in your travels.

10/10 Excellent

Shavonna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outside of some minor paint repair in my shower… it was excellent!! I’d definitely stay again. They definitely upheld the Marriott standard… but Ms. Shanae was exception and was the bright spot in my stay.
Stayed 1 night in Nov 2023
Response from Kyle Jackson on 28 Nov 2023
Thank you for your kind words. Shanae was happy to have been of service. We are addressing the paint issue you had in your room to make sure that was an isolated incident. We hope to have you as our guest again should your travels bring you back to Deerfield.

4/10 Poor

Don

Liked: Cleanliness, property conditions & facilities
Disappointed because my deposit for the room and extra charge was not refunded to my credit card. It has been over a week now since my stay. No rerurn calls either with any updates on this. Terrible business practices.
Stayed 2 nights in Nov 2023
Response from Kyle Jackson on 28 Nov 2023
Our mission is to always provide our guest with prompt, transparent, and quality service. We apologize for failing to accomplish this during your stay. While we can't undo it, we are committed to correcting it and are reaching out directly to do so.

10/10 Excellent

Amer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Hotel. Clean. Good Staff. Spacious Room.
Stayed 3 nights in Nov 2023
Response from Kyle Jackson on 28 Nov 2023
We are pleased to learn that you stay was enjoyable. We hope to have the honor of having you as our guest again should your travels bring you back to Deerfield.

10/10 Excellent

Coleton

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2023
Response from Shanae on 14 Nov 2023
Thank you so much for taking a moment of your time to provide your feedback on our property.

10/10 Excellent

Charles

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not enough handicap parking
Stayed 1 night in Sep 2023
Response from Shanae on 14 Nov 2023
Thank you for taking a moment to share your recent stay with us. We appreciate your feedback and certainly hope you give us another try in the future. All the best

10/10 Excellent

christeen

Stayed 1 night in Nov 2023
Response from Shanae on 14 Nov 2023
Thank you so much for providing us with feedback on our property.

10/10 Excellent

Rattana

Stayed 1 night in Nov 2023
Response from Shanae on 14 Nov 2023
Thank you so much for your 10-star review.

10/10 Excellent

Fantashia

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in May 2023
Response from Shanae on 12 Nov 2023
Thank you so much for staying with us again. We hope to welcome you back for your next trip to Chicago!

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The location is quiet. The room was nice. It was clean. I will stay at this lication again.
Stayed 2 nights in Nov 2023
Response from Shanae on 12 Nov 2023
Thank you so much for your review. We look forward to welcoming you back to our property. All the best

10/10 Excellent

Juli

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great and spacious for a family
It was very spacious. It was nice that the restaurant stayed open late. We could only find one remote for two tvs- overall great. Would stay again.
Stayed 1 night in Nov 2023
Response from Shanae on 14 Nov 2023
Thank you for taking a moment to review your experience! We are thrilled to hear that you enjoyed your stay and your time at Parkway Grill.

10/10 Excellent

Gisette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My 4night stay was amazing. My suite was everything I needed. The restaurant and bar were super convenient as well. I did have issues with the shower not draining and puddling gross water and asked the front desk to have maintenance take a look. I don’t know if they did or not bc the problem still persisted. However the stay was great, staff were great as well/ just had to turn the shower off while showering so the water didn’t puddle haha
Response from Shanae on 12 Nov 2023
Thank you so much for your feedback. I will reach out to maintenance to let them know about this issue; I am happy to hear that everything else with your trip went well. We hope to welcome you back soon!

10/10 Excellent

Barbara

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very happy
Stayed 2 nights in Nov 2023
Response from shanae on 12 Nov 2023
We are very pleased to read that you enjoyed your time here at the Marriott Suites Deerfield. We hope to welcome you back soon.

8/10 Good

Armando

Liked: Staff & service, property conditions & facilities
Very nice and clean
Stayed 1 night in Nov 2023
Response from Shanae on 12 Nov 2023
Thank you so much for your feedback

10/10 Excellent

KEITHON

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really like how quiet it was and the cleanliness of the whole hotel!
Stayed 2 nights in Oct 2023
Response from Shanae on 14 Nov 2023
Thank you for taking a moment to review your experience!

10/10 Excellent

Monica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Is a very quiet and clean property
Stayed 1 night in Oct 2023
Response from Shanae on 14 Nov 2023
First, thank you for taking a moment to review your experience. This review means everything to us and thrilled you loved your experience. I certainly hope to welcome you back again soon.

10/10 Excellent

Kendrick

Liked: Cleanliness, staff & service, property conditions & facilities
The person at the front desk was awesome
Stayed 1 night in Oct 2023
Response from Shanae on 14 Nov 2023
Thank you so much for your feedback. I will let the front desk team know. We are very pleased that we were able to make a positive impact on your stay.

10/10 Excellent

kristopher

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best places I’ve stayed.
Stayed 2 nights in Oct 2023
Response from Kyle Jackson on 28 Nov 2023
Thank you for the positive feedback on your recent stay. We hope to have the honor of having you as our guest again should your travels bring you back to the Chicagoland area.

2/10 Terrible

Joel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property overall is nice. But I got charged twice… once by Expedia and once by the Hotel itself. Now I’m trying to get my money back from the hotel.
Stayed 1 night in Oct 2023
Response from Shanae on 12 Nov 2023
Thank you so much for your feedback. I am so sorry to hear that you experienced this. I have shared this with the front desk team, and we will be looking into this matter.

10/10 Excellent

Shay

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023
Response from Kyle Jackson on 28 Nov 2023
Thank you for the positive feedback on your recent stay. We hope to have the honor of having you as our guest again should your travels bring you back to the Chicagoland area.

6/10 Okay

Tennille

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
This hotel in particular is me and my wife favorite place to our staycation. We haven't been here in a quite a while.. Our room wasn't up to standard a torn blanket, broken doors stained chairs, etc.
Response from Shanae on 14 Nov 2023
Thank you for taking a moment to share your recent stay with us. We appreciate your feedback and certainly hope you give us another try in the future. All the best

10/10 Excellent

Phillip

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is older but the rooms are very clean and quiet. Staff is very nice.
Stayed 1 night in Oct 2023
Response from Kyle Jackson on 28 Nov 2023
Thank you for your feedback. We appreciate having the honor to have you as our guest. We hope you will consider us should your travels bring you back to the Chicagoland area.

10/10 Excellent

Budd

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great
Stayed 2 nights in Oct 2023
Response from Kyle Jackson on 28 Nov 2023
Thank you for your positive feedback. We were honored to have you as our guest and hope you will consider us again should your travels bring you back to the Chicagoland area.

10/10 Excellent

Renae

Stayed 1 night in Oct 2023
Response from Shanae on 12 Nov 2023
Thank you so much for your positive feedback. We really appreciate this and hope to welcome you back for your next trip to Chicago.

10/10 Excellent

Bryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Kyle Jackson on 28 Nov 2023
Thank you for your positive feedback. We appreciate have you as our guest and hope to have the opportunity again should your travels bring you back to the Chicagoland area.

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Kyle Jackson on 28 Nov 2023
Thank you for your positive feedback. We are honored that you were our guest and hope to have the opportunity again should your travels bring you back to the Chicagoland area.

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023
Response from Shanae on 12 Nov 2023
Thank you so much for your review. We hope to welcome you back soon!

10/10 Excellent

ZADA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2023
Response from Shanae on 12 Nov 2023
Thank you so much for your 5-Star review

4/10 Poor

Marjorie

Stayed 4 nights in Oct 2023
Response from Shanae on 14 Nov 2023
Thank you for taking a moment to share your recent stay with us. We appreciate your feedback and certainly hope you give us another try in the future. All the best