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Frette Italian sheets, premium bedding, minibar, in-room safe
Frette Italian sheets, premium bedding, minibar, in-room safe
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Frette Italian sheets, premium bedding, minibar, in-room safe

Guest reviews

4.3 out of 5 Excellent
1,151 reviews
Guests rated this property 4.5/5 for cleanliness.

Popular amenities

Free WiFi
Pet Friendly
Air conditioning
Restaurant
Gym
Breakfast Available

Cleaning and safety practices

  • Cleaned with disinfectant
  • 48-hour vacancy between guest room stays
  • Hand sanitiser provided

Map

Explore the area

Popular LocationJohn Hancock Center13 min walk
Popular LocationWater Tower Place14 min walk
Popular LocationChicago Water Tower15 min walk
AirportChicago, IL (ORD-O'Hare Intl.)32 min drive

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  • Room, 2 Double Beds

    5/5 guest room rating

    Room amenities

    • 300 sq ft
    • Sleeps 4
    More detailsRoom, 2 Double Beds
  • Deluxe Suite, 1 Bedroom

    Room amenities

    • 800 sq ft
    • Sleeps 4
    More detailsDeluxe Suite, 1 Bedroom
  • Room, 1 King Bed, Accessible, Bathtub

    Room amenities

    • 300 sq ft
    • Sleeps 2
    More detailsRoom, 1 King Bed, Accessible, Bathtub
  • Room, 1 Queen Bed

    Room amenities

    • 280 sq ft
    • Sleeps 2
    More detailsRoom, 1 Queen Bed
  • Deluxe Room, 1 King Bed

    Room amenities

    • 400 sq ft
    • Sleeps 2
    More detailsDeluxe Room, 1 King Bed
  • Junior Suite, 1 King Bed with Sofa bed

    Room amenities

    • 450 sq ft
    • Sleeps 4
    More detailsJunior Suite, 1 King Bed with Sofa bed
  • Deluxe Room, 1 King Bed, Accessible (Shower)

    Room amenities

    • 400 sq ft
    • Sleeps 2
    More detailsDeluxe Room, 1 King Bed, Accessible (Shower)
  • Room, 1 King Bed

    5/5 guest room rating

    Room amenities

    • 300 sq ft
    • Sleeps 2
    More detailsRoom, 1 King Bed
  • Suite, 1 Bedroom

    Room amenities

    • 600 sq ft
    • Sleeps 4
    More detailsSuite, 1 Bedroom

About this area

Chicago

Located in Chicago's Near North Side neighbourhood, The Ambassador Chicago, a Joie de Vivre Hotel is in the city centre and near the beach. Chicago History Museum and Peggy Notebaert Nature Museum are cultural highlights, and travellers looking to shop may want to visit 900 North Michigan Shops and Navy Pier. Looking to enjoy an event or a match while in town? See what's going on at Wrigley Field. Spend some time exploring the area's activities, including segway rentals/tours, golf lessons and golfing. Guests love the hotel's quiet location.
Visit our Chicago travel guide
View in a map
Popular Location

What's nearby

  • John Hancock Center - 13 min walk
  • Water Tower Place - 14 min walk
  • Chicago Water Tower - 15 min walk
  • Northwestern Memorial Hospital - 20 min walk
  • Lincoln Park Zoo - 11 min drive

Getting around

  • Millennium Station - 3 min drive
  • Clark-Division Station - 6 min walk
  • AirportChicago, IL (ORD-O'Hare Intl.) - 32 min drive

Restaurants

  • Our Restaurant — 1 min walk
  • The Library — 1 min walk
  • Butch McGuire’s - 4 min walk
  • The Hangge-Uppe - 4 min walk
  • Lou Malnati's - 5 min walk

About this property

The Ambassador Chicago, a Joie de Vivre Hotel

Romantic Chicago hotel in Near North Side, walk to State Street
Along with 2 restaurants, this smoke-free hotel has 2 bars/lounges and a 24-hour fitness centre. WiFi in public areas is free. Other amenities include a coffee shop/café, a 24-hour business centre and valet parking. All 285 rooms offer free WiFi and free wired Internet, plus 24-hour room service and LCD TVs with digital channels. Guests will also find minibars, Frette Italian sheets and coffee/tea makers.
The Ambassador Chicago, a Joie de Vivre Hotel offers 285 forms of air-conditioned accommodation with minibars and a safe. Beds feature Frette Italian sheets and premium bedding. 42-inch LCD televisions come with premium digital channels and pay-per-view films. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Follows standard sanitisation guidelines of GBAC STAR (Hyatt)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks available
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Valet parking: USD 67 per night
  • Discounted parking nearby
  • Limo/town car service

Food and drink

  • Full breakfast available for a fee daily: USD 9.00-75.00 per person
  • 2 restaurants and 1 coffee shop/cafe
  • 2 bars/lounges
  • 24-hour room service

Things to do

  • 24-hour fitness centre

Family friendly

  • Dry cleaning service
  • Free cots/infant beds

Conveniences

  • ATM/banking services
  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • Chinese
  • English
  • French
  • German
  • Japanese
  • Portuguese
  • Spanish

Business services

  • 24-hour business centre
  • Computer station
  • Meeting rooms
  • Conference space (8600 square feet)

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • Accessible bath
  • Assistive listening devices available
  • Braille signage
  • Grab bar in bath
  • In-room accessibility
  • Portable bath seat
  • Roll-in shower
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheel-chair doorways

More

  • Fireplace in reception
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Frette Italian sheets
  • Free cots/infant beds
  • Climate control (heating)
  • Linens
  • Premium bedding

Bathroom

  • Free toiletries
  • Hairdryer
  • Shower/bathtub combination

Entertainment

  • 42-inch LCD TV
  • Digital channels
  • Films for purchase
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe

Policies

Check-in

Check-in between 3 PM and midnight
Express check-in
Minimum check-in age - 21

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
It is Hyatt's practice to enter any occupied guestroom a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Renovations and closures

This property is closed from 11 April 2020 to 28 February 2021 (dates subject to change).

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 75.00 per accommodation, per stay
Dogs and cats only
2 per room (up to 50 lbs/22 kg)
Restrictions apply; for more information contact the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Kids stay free! Up to 3 children stay free when using existing bedding
Rollaway/extra beds are available for USD 30.0 per night.
Free cots (infant beds)

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per day

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Breakfast fee: between USD 9.00 and USD 75.00 per person (approximately)
  • Valet parking fee: USD 67 per night (in/out privileges)
  • Pet fee: USD 75.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property registration number Hotel License

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section)

Property is also known as

Chicago PUBLIC
Ambassador Chicago Hotel
PUBLIC Hotel
PUBLIC Hotel Chicago
Ambassador East Chicago
Ambassador East Hotel Chicago
Hotel Ambassador East
Public Chicago Hotel Chicago
PUBLIC Chicago Hotel
Ambassador Chicago
The Ambassador Chicago
The Ambassador Chicago, a Joie de Vivre Hotel Hotel
The Ambassador Chicago, a Joie de Vivre Hotel Chicago
The Ambassador Chicago, a Joie de Vivre Hotel Hotel Chicago

Frequently asked questions

Can I cancel my reservation for free at The Ambassador Chicago, a Joie de Vivre Hotel and receive a full refund?
Yes, The Ambassador Chicago, a Joie de Vivre Hotel offers free cancellation on select room rates, because flexibility matters! Please refer to The Ambassador Chicago, a Joie de Vivre Hotel cancellation policy on our site for more details about any exclusions or requirements.
Is The Ambassador Chicago, a Joie de Vivre Hotel pet-friendly?
Yes, The Ambassador Chicago, a Joie de Vivre Hotel allows cats and dogs (limit 2 per room) with a maximum weight of up to 22 kg per pet. There's a fee of USD 75.00 per accommodation, per stay. Service animals are exempt from fees.
How much is parking at The Ambassador Chicago, a Joie de Vivre Hotel?
Valet parking is available for USD 67 per night.
What time is check-in at The Ambassador Chicago, a Joie de Vivre Hotel?
Check-in is from 3 PM to midnight.
What time is check-out at The Ambassador Chicago, a Joie de Vivre Hotel?
Checkout is at noon.
Where is The Ambassador Chicago, a Joie de Vivre Hotel located?
Located in Near North Side, this romantic hotel is within a 15-minute walk of Chicago History Museum, 900 North Michigan Shops and North Avenue Beach. Peggy Notebaert Nature Museum and Navy Pier are also within 3 mi (5 km). Clark-Division Station is 6 minutes by foot and Chicago Station (Red Line) is 13 minutes.
4.3
Excellent
5 - Excellent
620
4 - Good
366
3 - Okay
103
2 - Poor
46
1 - Terrible
16

4.5/5

Cleanliness

4.5/5

Staff & service

4.2/5

Amenities

4.3/5

Property conditions & facilities

4/5 Good

Travelled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
I did not like that I did not fine Parking, no restaurants , my view was horrible.
Stayed 2 nights in Dec 2019

3/5 Okay

Sad face IconDisliked: Cleanliness, property conditions & facilities, room comfort
Disappointed
The rooms were dated. Carpet not clean. The bed were extremely uncomfortable. I would not rate this hotel as 4 star
Stayed 1 night in Mar 2020

5/5 Excellent

Travelled with group
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2020

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2020

5/5 Excellent

Travelled with partner
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities
Really fun older hotel right outside of downtown Chicago. We walked to so much and the staff was amazing.
Stayed 5 nights in Mar 2020

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