When I wanted to check in , it was not 4 yet and the lady said I have to wait until its 4. I left to work and when I returned there was a very nice lady who was super helpful. However, the system was down and it took us one hour and 30 minutes. That was a ton of wait given that we came from work and we were all dead tired. Facility and the rooms were all good. They just need to fix the checkin system