Beautiful property but poorly trained staff. Not helpful most of the time and looks like they're there to chill and take a vacation themselves. Rarely smile or greet guests (most of them prefer to ignore you as you walk past). If you are the type of traveller who can put up with less than mediocre service and mostly DIY everything - rarely needing to interact with the staff in anyway - then this hotel should make you rather happy. It's far away from all the actions and located in a sleepy Wichit area, so you'd need to take a taxi to everywhere else. The pool is nice though and the breakfast area beautiful. The building feels like a big Malaysian Chinese mansion. The rooms were also disappointing. They look so spartan and too minimalist, it's like they were trying to make up for the fancy exterior by saving on furniture. Rather overpriced rooms given the quality. I would not go back during my next trip.