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Reviews of Moose Hotel Nimman

4 out of 5
Moose Hotel Nimman
8 Nimmana Haeminda Rd Lane 2,, Chiang Mai, Chiangmai

Reviews

8.8

Excellent

Rating 10 - Excellent. 36 out of 60 reviews" "
Rating 8 - Good. 17 out of 60 reviews" "
Rating 6 - Okay. 3 out of 60 reviews" "
Rating 4 - Poor. 2 out of 60 reviews" "
Rating 2 - Terrible. 2 out of 60 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Fumin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every thing from the moment you walk in to this hotel is top notch. Tried for the first time last January and has been back 4 time. Reception- Friendly/Helpful Room- Clean/New Food- Buffet Breakfast is good House keeping- Friendly/Helpful/Clean In my opinion, for the price you are paying, you are getting a very good deal at Moose. Keep it up Moose Nimman. Will definitely be back in the future. Thank you for the service provided.
Response from Nicky on 16 Apr 2024
Dear Fumin, Thank you so much for taking the time to share your recent stay at Moose Hotel Nimman. It is wonderful to hear that you enjoyed an all-encompassing stay with our detail coming together to provide a memorable experience. This is what we wish to offer our guests. Thank you again for choosing to stay with us and we all looking forward to welcoming you back here again soon. Warm regards, Piyaporn Chamchuey (Nicky) General Manager

10/10 Excellent

Magnus

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024
Response from Nicky on 18 Mar 2024
Dear Magnus, Thank you so much for taking the time to share your recent stay at Moose Hotel Nimman. It is wonderful to hear that you enjoyed an all-encompassing stay with our detail coming together to provide a memorable experience. This is what we wish to offer our guests. Thank you again for choosing to stay with us and we all looking forward to welcoming you back here again soon. Warm regards, Piyaporn Chamchuey (Nicky) General Manager

8/10 Good

SU MING, Taipei

Stayed 2 nights in Mar 2024
Response from Nicky on 29 Mar 2024
Thank you so much

10/10 Excellent

l

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’s overwhelmed by the good service & support from all staffs, in particularly Few, every time I walk pass the front desk I can feel the energetic & cheerful mood, always ready to help & facilitate all guests. Good job!! U r the best!!!
Stayed 2 nights in Feb 2024
Response from Nicky on 13 Feb 2024
Dear I on, Thank you so much for taking the time to share your recent stay at Moose Hotel Nimman. It is wonderful to hear that you enjoyed an all-encompassing stay with our detail coming together to provide a memorable experience. This is what we wish to offer our guests. Thank you again for choosing to stay with us and we all looking forward to welcoming you back here again soon. Warm regards, Piyaporn Chamchuey (Nicky) General Manager

10/10 Excellent

Fumin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2024
Response from Nicky on 3 Feb 2024
Dear Fumin, Thank you so much for taking the time to share your recent stay at Moose Hotel Nimman. It is wonderful to hear that you enjoyed an all-encompassing stay with our detail coming together to provide a memorable experience. This is what we wish to offer our guests. Thank you again for choosing to stay with us and we all looking forward to welcoming you back here again soon. Warm regards, Piyaporn Chamchuey (Nicky) General Manager

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 2 nights in Jan 2024
Response from Nicky on 29 Mar 2024
Thank you so much

10/10 Excellent

Tiffany

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
New, nice, and clean property. Excellent breakfast options.
Stayed 2 nights in Dec 2023
Response from Nicky on 9 Jan 2024
Dear Tiffany, Thank you so much for taking the time to share your recent stay at Moose Hotel Nimman. It is wonderful to hear that you enjoyed an all-encompassing stay with our detail coming together to provide a memorable experience. This is what we wish to offer our guests. Thank you again for choosing to stay with us and we all looking forward to welcoming you back here again soon. Warm regards, Piyaporn Chamchuey (Nicky) General Manager

2/10 Terrible

Glorya

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2023

10/10 Excellent

Eilidh

Stayed 4 nights in Dec 2023
Response from Nicky on 12 Jan 2024
Dear Eilidh, Thank you so much for taking the time to share your recent stay at Moose Hotel Nimman. It is wonderful to hear that you enjoyed an all-encompassing stay with our detail coming together to provide a memorable experience. This is what we wish to offer our guests. Thank you again for choosing to stay with us and we all looking forward to welcoming you back here again soon. Warm regards, Piyaporn Chamchuey (Nicky) General Manager

10/10 Excellent

abdulrahman

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
👍
Stayed 4 nights in Dec 2023
Response from Nicky on 8 Dec 2023
Dear abdulrahman, Thank you so much for taking the time to share your recent stay at Moose Hotel Nimman. It is wonderful to hear that you enjoyed an all-encompassing stay with our detail coming together to provide a memorable experience. This is what we wish to offer our guests. Thank you again for choosing to stay with us and we all looking forward to welcoming you back here again soon. Warm regards, Piyaporn Chamchuey (Nicky) General Manager

10/10 Excellent

Abdul Razat

Liked: Cleanliness, staff & service
Stayed 4 nights in Nov 2023
Response from Nicky on 16 Nov 2023
Dear Abdul Razat, Thank you so much for taking the time to share your recent stay at Moose Hotel Nimman. It is wonderful to hear that you enjoyed an all-encompassing stay with our details coming together to provide a memorable experience. This is what we wish to offer our guests. Thank you again for choosing to stay with us and we all looking forward to welcoming you back here again soon. Warm regards, Piyaporn Chamchuey (Nicky) General Manage

10/10 Excellent

Susan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and comfortable rooms. Service staff were extremely friendly, helpful and polite. A pretty good breakfast spread which came with the room rate. Within walking distance to many good restaurants, cafes and spa. Only one small elevator/lift so had to wait or walk up 3 floors. We will be back to stay in the near future.
Stayed 4 nights in Nov 2023
Response from Nicky on 10 Nov 2023
Dear Susan, Thank you so much for taking the time to share your recent stay at Moose Hotel Nimman. It is wonderful to hear that you enjoyed an all-encompassing stay with our details coming together to provide a memorable experience. This is what we wish to offer our guests. Thank you again for choosing to stay with us and we all looking forward to welcoming you back here again soon. Warm regards, Piyaporn Chamchuey (Nicky) General Manager

10/10 Excellent

Cristian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was fantastic. It’s a little pricy for the suit but totally worth it. The food was amazing, the staff was amazing, the building felt brand new and modern
Stayed 1 night in Nov 2023
Response from Nicky on 10 Nov 2023
Dear Cristian, Thank you so much for taking the time to share your recent stay at Moose Hotel Nimman. It is wonderful to hear that you enjoyed an all-encompassing stay with our detail coming together to provide a memorable experience. This is what we wish to offer our guests. Thank you again for choosing to stay with us and we all looking forward to welcoming you back here again soon. Warm regards, Piyaporn Chamchuey (Nicky) General Manager

10/10 Excellent

Heung Yi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2023
Response from Nicky on 28 Oct 2023
Dear Heung Yi,Thank you so much for choosing Moose Hotel Nimman for your recent stay. We wish to have a chance to welcoming you back here again nearly future.Best regards,NickyGeneral Manager

10/10 Excellent

Suzette

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2023
Response from Nicky on 21 Sept 2023
Thank you

10/10 Excellent

Mayuree

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location and clean
Stayed 3 nights in Aug 2023
Response from Nicky on 17 Aug 2023
Dear Khun Mayuree, Thank you so much for taking the time to share your recent stay at Moose Hotel Nimman. It is wonderful to hear that you enjoyed an all-encompassing stay with our detail coming together to provide a memorable experience. This is what we wish to offer our guests. Thank you again for choosing to stay with us and we all looking forward to welcoming you back here again soon. Warm regards, Piyaporn Chamchuey (Nicky) General Manager

4/10 Poor

phengsombath

Stayed 3 nights in Jul 2023
Response from Nicky on 9 Aug 2023
ear Phengsombath,Thank you for sharing your feedback of your stay in Moose Hotel NimmanI am extremely disappointed to read about the unpleasant experience you encountered during your recent visit with us, which was below your expectations, especially compared to other hotels in Chiangmai. Please accept my sincerest apologies for such shortfalls and be assured that your comments will be thoroughly reviewed to improve our service standards. We hope that you will visit us once again to experience the level of excellence we are proud to deliver.Please, feel free to contact me directly if your travel plans bring you back to Chiang Mai, and if there is anything I may assist you with.Yours sincerely,NIckyGeneral Manager

6/10 Okay

Raman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice but beware
Hotel is nice, staff is friendly, however they charge me 500bht for a small ketchup stain on the sheet that would easily come out after the launder for the next guest. They require a 500bht deposit (cash only) and seems like they will try and find any excuse to keep it. Other than that a nice place to stay.
Stayed 1 night in Apr 2023
Response from Nicky on 22 Apr 2023
Dear Mr. Raman,Thank you for choosing to stay with us and for giving us a review.Please be informed that the extra charge of THB 500 is from many black stains on your pillow that cannot be washed and many more on your bed sheet, but we did not charge for it. Kindly let me know if you would like to get a picture to prove it.The policy of depositing cash THB 500 is for deposit key card and when the customer checks out we always return the cash back. We never thought to find any bad reason or try to find a way to keep the customer's money.Best Regards,Nicky General Manager

8/10 Good

T'Sheira

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Moose is in a great location to explore Chiang Mai. We booked the family room with jacuzzi, it was spacious and clean. The food was basic but they provide free snacks.
Stayed 2 nights in Mar 2023
Response from ืืnicky on 30 Mar 2023
Dear T'Sheira,Thank you so much for taking the time to share your recent stay at Moose Hotel Nimman. It is wonderful to hear that you enjoyed an all-encompassing stay, with our location, and detail coming together to provide a memorable experience. This is what we wish to offer our guests. Thank you again for choosing to stay with us and we all looking forward to welcoming you back here again soon.Warm regards,Piyaporn Chamchuey (Nicky)General Manager

10/10 Excellent

Yada

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best location on Nimman. Super convenient to walk around with One Nimman on the opposite side and hundreds of cafe within the area. Spacious room highly recommended!
Response from Nicky on 13 Mar 2023
Dear Yada,Thank you so much for taking the time to share your recent stay at Moose Hotel Nimman. It is wonderful to hear that you enjoyed an all-encompassing stay, with our location, and detail coming together to provide a memorable experience. This is what we wish to offer our guests. Thank you again for choosing to stay with us and we all looking forward to welcoming you back here again soon.Warm regards,Piyaporn Chamchuey (Nicky)General Manager

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would visit again.
Really nice hotel, exceptionally friendly staff. Nice clean rooms and very new. The breakfast was very good, great selection. Good location as well.
Stayed 4 nights in Feb 2023
Response from Nicky on 3 Mar 2023
Dear Mr. Jason,Thank you so much for taking the time to share your recent stay at Moose Hotel Nimman. It is wonderful to hear that you enjoyed an all-encompassing stay, with our location, and detail coming together to provide a memorable experience. This is what we wish to offer our guests. Thank you again for choosing to stay with us and we all looking forward to welcoming you back here again soon.Warm regards,Piyaporn Chamchuey (Nicky)General Manager

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Freat hotel
Staff were amazing. Good location and clean hotel. Will definitely stay again
Stayed 7 nights in Feb 2023
Response from Nicky on 1 Mar 2023
Dear Mr. Thomas,Thank you so much for taking the time to share your recent stay at Moose Hotel Nimman. It is wonderful to hear that you enjoyed an all-encompassing stay, with our location, and detail coming together to provide a memorable experience. This is what we wish to offer our guests. Thank you again for choosing to stay with us and we all looking forward to welcoming you back here again soon.Warm regards,Piyaporn Chamchuey (Nicky)General Manager

10/10 Excellent

Tania

Stayed 1 night in Feb 2023
Response from Nicky on 24 Mar 2023
Dear Tania,Thank you so much for taking the time to share your recent stay at Moose Hotel Nimman. It is wonderful to hear that you enjoyed an all-encompassing stay, with our location, and detail coming together to provide a memorable experience. This is what we wish to offer our guests. Thank you again for choosing to stay with us and we all looking forward to welcoming you back here again soon.Warm regards,Piyaporn Chamchuey (Nicky)General Manager

10/10 Excellent

Thummachat

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ดีจนเกินราคาไปไกลมาก ไว้จะพาพ่อแม่ไปพักอีกครับ
Stayed 2 nights in Feb 2023
Response from Nicky on 21 Feb 2023
เรยน คณThummachat,ขอบคณทเลอกเขาพกท โรงแรม มส โฮเทล นมมาน และสละเวลาอนมคาของคณในการแบงปนประสบการณทดในการเขาพกครงน โรงแรมยนดเปนอยางยงทไดทราบวาคณไดรบการบรการทดและมความพงพอใจกบหองพก การบรการคะคำชมและความพงพอใจของคณเปนสงสำคญอยางมากสำหรบโรงแรมและพนกงานทกคน รววของคณจะถกนำไปแชรใหกบทมงานเพอเปนแรงผลกดนในการใหบรการอยางดทสดตอไป พวกเราทกคนหวงเปนอยางยงวาจะไดมโอกาสตอนรบลกคาในโอกาสอนใกลนอกนะคะขอแสดงความนบถอปยาภรณ ฉำเฉอยผจดการทวไป

10/10 Excellent

Butaga

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Free Water bottles 👍
Stayed 1 night in Feb 2023
Response from Nicky on 17 Feb 2023
Dear Butaga,Thank you so much for your kind review.We all looking forward to welcoming you back here again soon.Best Regards,Nicky

10/10 Excellent

Emmett

Stayed 1 night in Feb 2023
Response from Nicky on 7 Mar 2023
Dear Valued Guest,Thank you so much for your review, We wish to have a chance to welcome you back here again nearly future.Best Regards,Nicky

10/10 Excellent

Maria Andrea

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was perfect! So many things around to walk to and do. Close to night markets, spas and TONS of bars and restaurants. One of my favorite things is they provide complimentary snacks, water bottles and coffee/drinks in the lobby. Super convenient! Staff is super responsive and accommodating.
Response from Nicky on 16 Jan 2023
Dear Maria Andrea,Thank you so much for sharing your experience regarding your recent stay with us. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. Your comment will be shared with the team to continue to inspire and motivate them to deliver exceptional customer service.Thank you for staying at Moose Hotel Nimman and we hope you choose to stay with us again whenever your travel needs bring you back to Chiang Mai.Best regards,Piyaporn Chamchuey (Nicky)General Manager

10/10 Excellent

Boon San

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Many pros, minor cons for improvements.
Family room of twin beds and a bunk bed is clean and comfortable. Sheets are clean, beds are comfy. Not much international tv channels, Netflix is chargeable. Tv settings are in Thai. This room on level 2 doesn’t come with a nice view though. The aircon made some noises after a while but we managed to work around it by turning it off and then on again after 3mins. Bath room has strong showers, no bath tub. But water from shower area will seep through the glass wall partition onto the toilet area. Location is fantastic. Breakfast is almost the same for the 4 days stay. Appreciate the freshly cooked eggs section. 24/7 lounge is great to access free bottled water, drinks and coffee. There are snacks, bread and fruits too, but measurements needed to ensure no flies find their way inside the food cover. Friendly and helpful staff.
Stayed 3 nights in Dec 2022
Response from Nicky on 16 Jan 2023
Dear Boon San,Thank you so much for sharing your experience regarding your recent stay with us. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. Your comment will be shared with the team to continue to inspire and motivate them to deliver exceptional customer service. Thank you for staying at Moose Hotel Nimman and we hope you choose to stay with us again whenever your travel needs bring you back to Chiang Mai.Best regards,Piyaporn Chamchuey (Nicky)General Manager

10/10 Excellent

Jaeyoung

Stayed 2 nights in Dec 2022
Response from Nicky on 19 Dec 2022
Dear Jaeyoung,Thank you so much for your review. We wish to have a chance to welcome you back here soon.Best Regards,Nicky

8/10 Good

Sunita

Stayed 2 nights in Dec 2022
Response from Nicky on 10 Nov 2023
Dear Sunita, Thank you so much for taking the time to share your recent stay at Moose Hotel Nimman. It is wonderful to hear that you enjoyed an all-encompassing stay with our detail coming together to provide a memorable experience. This is what we wish to offer our guests. Thank you again for choosing to stay with us and we all looking forward to welcoming you back here again soon. Warm regards, Piyaporn Chamchuey (Nicky) General Manager

10/10 Excellent

Keith

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2022
Response from Nicky on 8 Dec 2022
Dear Keith,Thank you so much for sharing your experience regarding your recent stay with us. We wish to have a chance to welcoming you back here nearly future.Best regards,Piyaporn Chamchuey (Nicky)General Manager

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved the Moose so i bought one
The hotel seemed to be very new and of a high standard, well finished and modern. Good location for Nimman road shops, bars, restaurant's etc but it was just off the main road which was great.
Stayed 1 night in Oct 2022
Response from Nicky on 8 Dec 2022
Dear Mark,Thank you so much for sharing your experience regarding your recent stay with us. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. Your comment will be shared with the team to continue to inspire and motivate them to deliver exceptional customer service.Thank you for staying atvMoose Hotel Nimman and we hope you choose to stay with us again whenever your travel needs bring you back to Chiang Mai.Best regards,Piyaporn Chamchuey (Nicky)General Manager

8/10 Good

MATSUI

Liked: Cleanliness, staff & service, property conditions & facilities
とても綺麗なホテルでスタッフの方々が親切でした！
Stayed 4 nights in Apr 2024
Response from Nicky on 11 May 2024
Dear Matsui, Thank you so much for taking the time to share your recent stay at Moose Hotel Nimman. It is wonderful to hear that you enjoyed an all-encompassing stay with our detail coming together to provide a memorable experience. This is what we wish to offer our guests. Thank you again for choosing to stay with us and we all looking forward to welcoming you back here again soon. Warm regards, Piyaporn Chamchuey (Nicky) General Manager

8/10 Good

YI CHEN

Stayed 5 nights in Feb 2024
Response from Nicky on 27 Feb 2024
Dear Yi Chen, Thank you so much for taking the time to share your recent stay at Moose Hotel Nimman. It is wonderful to hear that you enjoyed an all-encompassing stay with our detail coming together to provide a memorable experience. This is what we wish to offer our guests. Thank you again for choosing to stay with us and we all looking forward to welcoming you back here again soon. Warm regards, Piyaporn Chamchuey (Nicky) General Manager

8/10 Good

Margarita

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El baño lo peor. El WC estaba atascado y tuvieron que subir a solucionarlo en 2 ocasiones. La ducha el agua caliente no iba muy bien
Stayed 4 nights in Nov 2023
Response from Nicky on 5 Dec 2023
Dear Margarita, Thank you so much for taking the time to share your recent stay at Moose Hotel Nimman. It is wonderful to hear that you enjoyed an all-encompassing stay with our detail coming together to provide a memorable experience. This is what we wish to offer our guests. Thank you again for choosing to stay with us and we all looking forward to welcoming you back here again soon. Warm regards, Piyaporn Chamchuey (Nicky) General Manager

8/10 Good

Clarence Kwang Hse

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is great, close to many attractions. The staff was very friendly and helpful. The price was reasonable for the quality of the service. The only thing that could be improved is the cleaning.
Stayed 3 nights in Nov 2023
Response from Nicky on 29 Nov 2023
Dear Clarence Kwang, Thank you so much for taking the time to share your recent stay at Moose Hotel Nimman. It is wonderful to hear that you enjoyed an all-encompassing stay with our detail coming together to provide a memorable experience. This is what we wish to offer our guests. Thank you again for choosing to stay with us and we all looking forward to welcoming you back here again soon. Warm regards, Piyaporn Chamchuey (Nicky) General Manager

2/10 Terrible

joonja

Stayed 3 nights in Nov 2023
Response from Nicky on 16 Nov 2023
Dear Joonja,Thank you for choosing us on your recent visit to Chiangmai. Please accept my sincere appreciation for taking your valuable time to share with us the experience of your stay. We strive to meet our guest’s satisfaction, and as such your feedback is very helpful and valuable since this will give us as guidance to continue improving our services and our guest satisfaction.I am sorry to hear that your stay experience, which has not been the most pleasant one. Please allow me to take this opportunity to apologize for the incident occurred with you during your visit. I assure you that each of the raised service will be reviewed to ensure that corrective action will be taken to avoid future repetition. Hopefully, these will not discourage you from returning to us when we look forward to welcoming you back to our hotel as our valued guest.Sincerely,Piyaporn ChamchueyGeneral Manager

8/10 Good

myeong won

Travelled with group
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2023
Response from Nicky on 10 Nov 2023
Dear myeong, Thank you so much for taking the time to share your recent stay at Moose Hotel Nimman. It is wonderful to hear that you enjoyed an all-encompassing stay with our detail coming together to provide a memorable experience. This is what we wish to offer our guests. Thank you again for choosing to stay with us and we all looking forward to welcoming you back here again soon. Warm regards, Piyaporn Chamchuey (Nicky) General Manager

8/10 Good

Lam Kin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
厠所冲谅房去水慢, 檔水玻璃細.
Stayed 2 nights in Sep 2023
Response from Nicky on 19 Sept 2023
Dear Lam, Thank you so much for taking the time to share your recent stay at Moose Hotel Nimman. It is wonderful to hear that you enjoyed an all-encompassing stay with our detail coming together to provide a memorable experience. This is what we wish to offer our guests. Thank you again for choosing to stay with us and we all looking forward to welcoming you back here again soon. Warm regards, Piyaporn Chamchuey (Nicky) General Manager

6/10 Okay

Hyolim

Liked: Property conditions & facilities
님만해민 중심에 있어서 다른 곳 이동이 편리했어요. 다만 청소가 늦고, 청결하지 않은 점이 조금 아쉬웠습니다.
Stayed 5 nights in Jul 2023
Response from Nicky on 9 Aug 2023
ear Hyolim,Thank you for sharing your feedback of your stay in Moose Hotel NimmanI am extremely disappointed to read about the unpleasant experience you encountered during your recent visit with us, which was below your expectations, especially compared to other hotels in Chiangmai. Please accept my sincerest apologies for such shortfalls and be assured that your comments will be thoroughly reviewed to improve our service standards. We hope that you will visit us once again to experience the level of excellence we are proud to deliver.Please, feel free to contact me directly if your travel plans bring you back to Chiang Mai, and if there is anything I may assist you with.Yours sincerely,NIckyGeneral Manager

10/10 Excellent

Sze may Candy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
loca location really good
Stayed 2 nights in Jul 2023
Response from Nicky on 13 Jul 2023
Dear Sze,Thank you so much for taking the time to share your review of our hotel. We all looking forward to welcoming you back here again nearly future.Yours sincerely,NickyGeneral Manager

8/10 Good

KING SING

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
地點方便硬體稍微可惜
住宿7晚距離one nimann跟maya都非常近，有三張單人床的房間很方便。空間寬敞行李箱可以完全攤開沒有問題。飯店大廳雖小但有迎賓的飲料及點心還有咖啡機很加分。 可惜浴室洗手台設計不良水非常容易溢出，房間內非中央空調而是單獨一台冷氣，在第二晚便發現會滴水。隔音部分稍差，三人房儘給一張房卡如追加一張還要再壓500。 地點方便如果下次不是非要三張單人床房型，應會考慮其他。
Stayed 7 nights in May 2023
Response from Nicky on 15 Jun 2023
Dear King Sing,Thank you so much for taking the time to share your recent stay at Moose Hotel Nimman. It is wonderful to hear that you enjoyed an all-encompassing stay with our detail coming together to provide a memorable experience. This is what we wish to offer our guests. Thank you again for choosing to stay with us and we all looking forward to welcoming you back here again soon.Warm regards,Piyaporn Chamchuey (Nicky)General Manager

10/10 Excellent

Markus, Idar Oberstein

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Das Hotel ist wirklich zu empfehlen. Es liegt sehr ruhig, aber man ist sehr schnell im Leben drin. Wirklich toll waren die kostenlosen Snacks und Getränke. Der Service sowie die Freundlichkeit des Personals muss man einfach mit lobenswert bezeichnen. Wir haben uns sehr wohl gefühlt und werden wieder kommen.
Stayed 4 nights in May 2023
Response from Nicky on 15 Jun 2023
Dear Markus,Thank you so much for taking the time to share your recent stay at Moose Hotel Nimman. It is wonderful to hear that you enjoyed an all-encompassing stay with our detail coming together to provide a memorable experience. This is what we wish to offer our guests. Thank you again for choosing to stay with us and we all looking forward to welcoming you back here again soon.Warm regards,Piyaporn Chamchuey (Nicky)General Manager

10/10 Excellent

Pui See

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
有趣的酒店
於市中心鄰近有好多商場 ，整體好適合有小朋友家庭入住，舒適和乾淨。大堂有小食，生果和飲品。門口有幾隻山羊，好有特色。
Stayed 2 nights in Apr 2023
Response from Nicky on 28 Apr 2023
Dear Pui,Thank you so much for taking the time to share your recent stay at Moose Hotel Nimman. It is wonderful to hear that you enjoyed an all-encompassing stay with our detail coming together to provide a memorable experience. This is what we wish to offer our guests. Thank you again for choosing to stay with us and we all looking forward to welcoming you back here again soon.Warm regards,Piyaporn Chamchuey (Nicky)General Manager

8/10 Good

Nopporn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
สะอาดดี
Stayed 1 night in Apr 2023
Response from Nicky on 22 Apr 2023
Dear Khun Nopporn,Thank you so much for taking the time to share your recent stay at Moose Hotel Nimman. It is wonderful to hear that you enjoyed an all-encompassing stay with our detail coming together to provide a memorable experience. This is what we wish to offer our guests. Thank you again for choosing to stay with us and we all looking forward to welcoming you back here again soon.Warm regards,Piyaporn Chamchuey (Nicky)General Manager

10/10 Excellent

Chi Ip

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
鄰近清邁主要商場，地方整潔，員工非常樂意幫忙。
Stayed 3 nights in Apr 2023
Response from Nicky on 19 Apr 2023
Dear Chip,Thank you so much for taking the time to share your recent stay at Moose Hotel Nimman. It is wonderful to hear that you enjoyed an all-encompassing stay with our detail coming together to provide a memorable experience. This is what we wish to offer our guests. Thank you again for choosing to stay with us and we all looking forward to welcoming you back here again soon.Warm regards,Piyaporn Chamchuey (Nicky)General Manager

10/10 Excellent

jong hwan

Liked: Cleanliness, staff & service, property conditions & facilities
이동거리가 가깝고교통이편리함호텔이청결함
Stayed 3 nights in Mar 2023
Response from Nicky on 27 Mar 2023
Dear Jong Hwan,Thank you so much for taking the time to share your recent stay at Moose Hotel Nimman. It is wonderful to hear that you enjoyed an all-encompassing stay, with our location, and detail coming together to provide a memorable experience. This is what we wish to offer our guests. Thank you again for choosing to stay with us and we all looking forward to welcoming you back here again soon.Warm regards,Piyaporn Chamchuey (Nicky)General Manager

8/10 Good

Hong Keung

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
静中帶旺
Stayed 2 nights in Feb 2023
Response from Nicky on 3 Mar 2023
Dear Valued Guest,Thank you so much for your kind review. We wish to have a chance to welcome you back here again nearly future.Best Regards,NIcky

6/10 Okay

MYKYUNG

Liked: Cleanliness, property conditions & facilities, room comfort
숙박하는 2일 내내 아침에 엘리베이터가 고장이 나서 7층 조식식당까지 걸어다녔으나 프론트에서는 아무런 말도 없었다. 위치가 좋고 청결하나 직원들의 서비스는 전혀 만족스럽지 않았다.
Stayed 2 nights in Feb 2023
Response from Nicky on 8 Feb 2023
Dear Mykyung,Thank you so much for taking the time to share your review of our hotel and please accept our sincere apology for the inconvenience caused during your stay.We are all looking forward to having a chance to welcome you back here again in the near future.Yours Truly,Nicky

8/10 Good

MYKYUNG

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
위치가 완벽합니다. 원님만 몰 바로 앞이고, 님만해민의 모든 곳을 걸어서 접근가능한 것이 가장 큰 장점입니다. 그리고 방 크기가 매우 넓어 활용도가 높습니다.
Stayed 3 nights in Jan 2023
Response from NIcky on 8 Feb 2023
Dear Mykyung,Warmest Greetings from the Moose Hotel Nimman!!We would like to express our deepest appreciation for sharing such a lovely experience related to your recent stay with us.It is a real pleasure to hear that you found our hotel very welcoming, with that heart-warming hospitality displayed by our dedicated team which differentiates us.We all look forward to welcoming you back "home" for another fantastic stay with us.Until then, may I wish you all the best.Yours sincerely,NickyGeneral Manager