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Overview of Mercure Chiang Mai

Photo gallery

Guest reviews

3.8/5 Good
311 reviews
Guests rated this property 3.8/5 for cleanliness.

Amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Restaurant

Map

What's nearby

Popular LocationChiang Mai Rajabhat University4 min walk
Popular LocationChang Puak Gate10 min walk
Popular LocationWat Chiang Man17 min walk
AirportChiang Mai (CNX-Chiang Mai Intl.)21 min drive

Choose dates to view prices

  • Standard Room

    4.3/5 guest room rating

    Room amenities

    • 344 sq ft
    • City view
    • Sleeps 4
    • 1 Queen Bed
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  • Standard Room

    4/5 guest room rating

    Room amenities

    • 344 sq ft
    • City view
    • Sleeps 4
    • 2 Single Beds
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  • Deluxe Room

    5/5 guest room rating

    Room amenities

    • 344 sq ft
    • City view
    • Sleeps 4
    • 1 King Bed
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  • Deluxe Room

    5/5 guest room rating

    Room amenities

    • 344 sq ft
    • City view
    • Sleeps 4
    • 2 Single Beds
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  • Superior Room

    5/5 guest room rating

    Room amenities

    • 344 sq ft
    • City view
    • Sleeps 4
    • 1 Queen Bed
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  • Superior Room

    5/5 guest room rating

    Room amenities

    • 344 sq ft
    • City view
    • Sleeps 4
    • 2 Single Beds
    Show more

About this area

Chiang Mai

Located in Chang Phueak neighbourhood, Mercure Chiang Mai is connected to a shopping centre. Tha Phae Gate and Three Kings Monument are notable landmarks, and travellers looking to shop may want to visit MAYA Lifestyle Shopping Center and Chiang Mai Night Bazaar. Check out an event or a game at 700th Anniversary Stadium, and consider making time for Chiang Mai Zoo, a top attraction not to be missed. Our guests appreciate the hotel's central location.

Map
Popular Location

What's nearby

  • Chiang Mai Rajabhat University - 4 min walk
  • Chang Puak Gate - 10 min walk
  • Wat Chiang Man - 17 min walk
  • Kad Suan Kaew Shopping Centre - 19 min walk
  • Sunday Walking Street Market - 7 min drive

Getting around

  • Chiang Mai Railway Station - 14 min drive
  • Chiang Mai (CNX-Chiang Mai Intl.) - 21 min drive

Restaurants

  • Citrus — 1 min walk
  • Mai Tai Lounge — 1 min walk

About this property

Mercure Chiang Mai

3.5-star central hotel connected to a shopping centre in Chang Phueak
A restaurant, an outdoor pool and 2 bars/lounges are available at this smoke-free hotel. Free WiFi in public areas, a free shopping centre shuttle and a free manager's reception are also provided. Other amenities include a poolside bar, a 24-hour business centre and 24-hour room service. All 159 rooms provide conveniences such as fridges and coffee makers, plus complimentary wireless Internet access and LED TVs with cable channels. Guests will also find 24-hour room service, free bottled water and in-room massages.
Mercure Chiang Mai offers 159 forms of accommodation with a safe and complimentary bottles of water. 32-inch LED televisions come with cable channels. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a shower, complimentary toiletries and hairdryers.
This Chiang Mai hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. In-room massages and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.
Recreational amenities at the hotel include an outdoor pool.

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and public transport

Free nearby parking
Return airport shuttle (surcharge) from 6 AM to 6 PM
Airport shuttle on request
Free shopping centre shuttle

Food and drink

Buffet breakfast available for a fee daily 6 AM–10:30 AM: THB 250 for adults and THB 125 for children
1 restaurant
2 bars/lounges and 1 poolside bar
Free daily reception
24-hour room service

Things to do

Outdoor pool

Family friendly

Babysitting/childcare (surcharge)
Dry-cleaning service
Free cots/infant beds
Corner/local shop
Laundry facilities
Outdoor pool
Fridge

Conveniences

ATM/banking services
Banquet hall
Lift
Front-desk safe
Corner/local shop

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Hair salon
Laundry facilities
Luggage storage
Multilingual staff
Porter
Tour/ticket assistance
Wedding services

Languages spoken

English
Thai

Business services

24-hour business centre
7 meeting rooms
Computer station
Conference space (6889 square feet)

Outdoors

Garden
Terrace

Spa

Massages

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Wheelchair-accessible registration desk
Wheelchair accessible (may have limitations)

More

Designated smoking areas

Room amenities

Bedroom

Climate control (air conditioning)
Free cots/infant beds

Bathroom

Free toiletries
Hairdryer
Shower
Towels

Entertainment

32-inch LED TV
TV channels

Food and drink

Coffee/tea maker
Electric kettle
Free bottled water
Fridge

More

Connecting rooms available
Desk
In-room massage
Iron/ironing board (on request)
Phone
Safe

Policies

Check-in

Check-in between 2 PM and midnight
Minimum check-in age - 15

Check-out

Check-out before noon

Special check-in instructions

Airport shuttle service is available on request from 6 AM to 6 PM
Fees may apply; contact the property in advance to make arrangements

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children stay free when using existing bedding
Rollaway/extra beds are not available.
Free cots (infant beds)

Payment types at the property

American Express
Diners Club
JCB International
Mastercard
Visa

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Christmas Eve (24 December) Gala Dinner per adult: THB 950.00
  • Christmas Eve (24 December) Gala Dinner per child: THB 475.00 (from 1 to 12 years old)
  • New Year's Eve (31 December) Gala Dinner per adult: THB 1200.00
  • New Year's Eve (31 December) Gala Dinner per child: THB 600.00 (from 1 to 12 years old)

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: THB 250 for adults and THB 125 for children (approximately)
  • Airport shuttle fee: THB 150.00 per person (one-way)
  • Airport shuttle fee per child: THB 0 (one-way)
  • Credit card charges are subject to a surcharge of THB 0

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation.
  • Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details on arrival, using the contact information on the booking confirmation
Pool access available from 7:00 AM to 6:00 PM
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Mercure Chiang Mai Hotel
Mercure Chiang Mai
Chiang Mai Novotel
Chiang Mai Mercure
Novotel Chiang Mai
Mercure Chiang Mai Hotel Chiang Mai
Accor Chiang Mai
Mercure Chiang Mai Hotel
Mercure Chiang Mai Chiang Mai
Mercure Chiang Mai Hotel Chiang Mai

Frequently asked questions

Can I cancel my reservation for free at Mercure Chiang Mai and receive a full refund?
Yes, Mercure Chiang Mai offers free cancellation on select room rates, because flexibility matters! Please refer to Mercure Chiang Mai cancellation policy on our site for more details about any exclusions or requirements.
Does this property have a pool?
Yes, this property has an outdoor pool. Pool access is from 7:00 AM to 6:00 PM.
Is this hotel pet-friendly?
No, pets are not allowed at this property.
How much is parking at this property?
There is free parking nearby.
What time is check-in at Mercure Chiang Mai?
Check-in is from 2 PM to midnight.
What time is check-out at this hotel?
Checkout is at noon.
Does this property provide a shuttle to the airport?
Yes, there's an airport shuttle. A fee of THB 150.00 per person, one-way, applies.
Where is this property located?
Located in Chang Phueak, this hotel is within 1 mile (2 km) of Chang Puak Market, Chiang Mai University and Chiang Mai Rajabhat University. Three Kings Monument and Sunday Walking Street Market are also within 1 mile (2 km).

Guest reviews

5 - Excellent
64
4 - Good
158
3 - Okay
64
2 - Mediocre
15
1 - Poor
10
3.8
Cleanliness
4.0
Service and Staff
4.0
Amenities
3.6
Property condition

3/5

  • Liked: Staff & service

Location good for airport and city centre. Room furniture functional but needs modernisation. Foyer and restaurant both acceptable standard. Hotel lacked atmosphere due to lack of residents caused, according to staff, by the Coronavirus.

Stayed 3 nights in Feb 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

It was a good hotel Breakfast excellent staff very friendly and helpful always ready to talk and help

Stayed 13 nights in Dec 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Biggest king size bed! Clean and good housekeeping service!

Stayed 6 nights in Nov 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A convenient hotel for sightseeing

The building is not new but the room was big and clean. The staff was very well trained, helpful and friendly. Not in the center but close enough to most sightseeing spots. The hotel is right next to a big supermarket.

Stayed 2 nights in Nov 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent stay, will come again

Even though the hotel and rooms are a bit dated, it was an excellent stay away from the busy noisy town area. The facilities and services are excellent. Will come again to stay in this hotel. The free shuttles to town an excellent service for those who want to go into town for the day or evening.

Stayed 2 nights in Oct 2019