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Reviews of A Good Nite at Chang Klan

3.5 out of 5
A Good Nite at Chang Klan
Soi Si Chandon, Chiang Mai, Chiang Mai

Reviews

5.2
Rating 10 - Excellent. 3 out of 21 reviews" "
Rating 8 - Good. 2 out of 21 reviews" "
Rating 6 - Okay. 6 out of 21 reviews" "
Rating 4 - Poor. 4 out of 21 reviews" "
Rating 2 - Terrible. 6 out of 21 reviews" "

5.2/10

Cleanliness

5.6/10

Staff & service

5.6/10

Property conditions & facilities

Reviews

2/10 Terrible

Jay, Bangkok, Thailand

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay away from this place.
This hotel is NOT located where Expedia lists it on their map. It is NOT conveniently located. Shame on Expedia! For reputation of Expedia, this place should be dropped from their listing. Taxi could not find. Staff could not be found during morning checkout. Security is NOT 24 hours. No one at desk quite often--Never late at night, and the security door remains open 24/7. Pool is next door at Tree Condo. Beds are uncomfortable box Springs. My AC did not work the first night. Moved to another room the next. Nothing good to say about this property. Booked 3 nights, got the "hell out" after 2. Expedia could not be contacted about the location issue while on property. Unsure if refund or voucher for future trip will be forthcoming from Expedia.

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Biggest Disappointment
I stayed in Thailand and Cambodia for 3 weeks, staying an average of 3 nights in each location. This was the worst location. I'd read that there were issues in finding this hotel, so I tried to prepare fully with maps on my phone, along with the address and the phone number. The tuk tuk driver tried to drop me off at the wrong location and had to call twice and we finally ended up asking someone close by for directions. IT'S IN AN ALLEY! The front desk team consisted of several teenagers. It was run exactly how you'd expect it with teenagers in charge. My "mattress" was BOX SPRINGS!! I had to ask for a blanket or mattress pad because I could feel each spring. They found me a twin mattress cover that I put on my queen bed (I was supposed to have king). Thankfully it was enough to make it tolerable. I had to use one of my towels to fill in the LARGE gap under the door, which let in a lot of light and noise from the stairs and hallway. They did not replace any towels when they cleaned the room. when I asked for another towel they couldn't provide me with one. The staff wasn't available until AFTER 8 AM!!! Another couple staying there had told them they needed to check out at 7:30, but no one was there. They were in danger of missing the train (trains were FULLY booked and probably wouldn't be able to get on another that day). When checking in, guests had to provide 300Baht security deposit for the key, so if you left early you forfeit

6/10 Okay

canada traveler, canada

Disliked: Room comfort
the hardest bed in the noisiest hotel
the title says it all

2/10 Terrible

daz, nz

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
a budget hotel with a sticky floor
I spent one night at this place seemed more of a hostel type than hotel .Staff not helpful .The bathroom was not clean , the floor was very sticky , tiles had fallen off the wall and the mirror was hanging on ; soon to fall off.Not clean not maintained .

2/10 Terrible

Christian

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room we booked did not exist!
Extremely disappointed with this hotel! We are a family of three and specifically booked a Duplex with two bedrooms that was listed online when booking. When we arrived they room did not exist and we were given two seperat rooms on two different floors!!! This is not a satisfying option when travelling a family of three! The staff in the reception knew no or very very limited english and were no help at all. I normally never complain but I have never before experienced that the room did not exist. Lastly I would like to add that there was no cleaning of the rooms for the entire duration of the stay (3 nights)

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Low qualit, but cheap
The hotel was fairly clean, although it took the receptionist three tries to find a clean room. We got a twin room instead of the double bed we asked for, which was an inconvenience, but we were happy to finally get a clean room by then. They do not clean your room, switch towels/ toilet paper or refill water bottles unless specifically asked to. The hotel also allows stray cats to roam around and on one night we couldn't get into our room because the cat would try and run in as soon as we opened the door... We were on the third floor. To make matters worse, the reception is not 24 hours as promised and the hotel is not a 2 minute walk from the Maesa elephant park as described in their advertisement. I wouldn't return to this hotel.

2/10 Terrible

Paul

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don't stay here
This listing provides false information, and we were highly disappointed in this hotel. We don't recommend staying here. We stayed in this hotel for four nights. It was fairly dirty to begin with, and there wasn't any maid service (even though the listing said it would be provided). The same went for breakfast as well, even though they had a sign up saying that breakfast was offered. This hotel was also impossible to get to from anywhere in the city. Half of the drivers just plain wouldn't go there, and the other half had to call on their cell phones for directions. Despite calling, most still got lost. Overall, staying at this hotel proved to be just too difficult. I recommend staying somewhere closer to the city.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We stayed here for 14 days. We had an awesome stay. The staff is very friendly and always helpfull. We had breakfast included, even when we book The room, we didn't know about that. The room was clean, all perfect. High reccomend this hotel

6/10 Okay

Brian, Waterloo, Ontario

Liked: Staff & service
Friendly but amateur staff, minimal amenities.
Appears to be a family operation. They mean well, but don't seem aware of normal hotel standards. I stayed five nights, had to request clean towel after three days. Unlike everywhere else I stayed in Cambodia and Thailand, fresh water not replenished until requested. Room never straightened. I suspect they're new at the game and need to learn a bit. Comfortable, affordable, but sparse.

8/10 Good

Adam

Liked: Staff & service, property conditions & facilities, room comfort
Good but far away.
This is basically a good place, the problem is it's far from everything. If you have transport then it's no problem, if you don't, prepare for long walks. The staff were very good and helpful, especially the young lady on reception. There is a 7/11 nearby and a laundry and just one or 2 places to eat.
Response from General Manager on 9 Nov 2016
Thank you for your comment. We 'll improve everythings. Such as transport and breakfast on the house. Welcome back to see our improvement.

4/10 Poor

lai Yun

Disliked: Cleanliness, staff & service
Unhappy and bad experience
I was cheated by hotel.com map location to booked this hotel. We found that most of the local taxi driver don’t know how to go this place. Everytime we need show the taxi driver the hotel location on Google map. The room didn’t provide any basic toiletries and towels when we checked in. No telephone line installed in the room so that we need to go down stair every time when we found something missed in our room. No daily room cleaning up provided unless we asked for and leave the key at the front desk. But it will still missed for clean up. One night, our room suddenly out of power at 2am and we feel helpless because the front desk was closed when went for help. I believe we will never rebook this hotel again and they are not ready and qualified for hotel service.
Response from General Manager on 9 Nov 2016
Dear sir, We realy sorry for that all happended. We'll improved everything that you tell us. It's very useful comments for us. Thank you. If you need anything to make you happier, please tell us. We can do anything. Sorry again.

8/10 Good

Oliver

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay. Ideal nothing amazing just as you expect for price.
Response from General Manager on 9 Nov 2016
Thank you. We'll do anything to improve.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
立地が酷く寂しいホテル
滞在を断念。ロケーションがひどすぎる！所在地の地図が誤りだったり。ナイトバザールからは遠く離れているし、ホテルの所在地は酷く寂しいところ。hotels.comに騙された。

10/10 Excellent

yoshio, 名古屋

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
明るければ安心
税込み一泊2500円で宿泊。夜、空港からタクシーで来た時には、寂しい雰囲気に怖さも感じたが、明るくなってみると周囲には役所やラジオ局がある落ち着いた雰囲気であることが分かり安心。歩いて5分もかからぬセブンイレブンで朝食を調達すれば、300円で満腹になります。 ナイトバザールなどにもタクシーで100パーツ（300円）程度。部屋も必要最低限のものがしっかりそろい、フロントの係もいつも笑顔でした。泊まるだけなら充分満足です。

2/10 Terrible

Claudia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel en lugar alejado y sucio
La experiencia en este hotel no fue buena. Está alejado de cualquier lugar para caminar y es muy feo los alrededores para salir a pie. Los que atienden el hotel casi no hablan inglés y es muy difícil comunicarse con ellos.No entienden nada de lo que les pedía. Yo compré un dúplex y me dieron una habitación de 2 dormitorios que es más barata. Lo fui a reclamar y me dijeron que tenían la otra ocupada...??? Reclame y me devolvieron la diferencia.La limpieza de la habitación es espantosa, un colchón estaba lleno de pequeños bichos y no sabían qué hacer ni habitación para cambiarse. La cocina no tiene equipamiento. No recomiendo este hotel.

10/10 Excellent

Miguel Ángel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfecto calidad precio
Me he sentido como en casa

6/10 Okay

Verified traveller

Disliked: Room comfort

6/10 Okay

XIAOWEN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
这家酒店在hotels上显示的地图位置跟实际位置相差颇远
服务人员态度很好很亲切，几乎有求必应。但此酒店的地理位置离古城和热闹城区的位置有点远，关键是，这家酒店在hotels上显示的地图位置跟实际位置相差颇远!!! 然后，打双条去机场，两个人至少要100泰铢

6/10 Okay

jean jacques

hotel evolue.. dans le bon sens

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveller

Liked: Staff & service
Prima prijs kwaliteit verhouding.
Ligt op loop afstand van de oude stad. Verder is er paar honderd meter van het hotel een 7 eleven en wat tentjes om te ontbijten en lunchen. Aardig personeel. Kamer was klein maar voor de lage prijs was dit ook te verwachten.