In-room safe, blackout curtains, iron/ironing board

Reviews of Quality Inn Cheyenne I-25 South

2.5 out of 5
Quality Inn Cheyenne I-25 South
2245 Etchepare Dr, Cheyenne, WY

Reviews

7.4

Good

Rating 10 - Excellent. 208 out of 717 reviews" "
Rating 8 - Good. 258 out of 717 reviews" "
Rating 6 - Okay. 111 out of 717 reviews" "
Rating 4 - Poor. 74 out of 717 reviews" "
Rating 2 - Terrible. 66 out of 717 reviews" "

7.6/10

Cleanliness

8.0/10

Staff & service

6.8/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

6/10 Okay

Robert

Stayed 1 night in Apr 2024

10/10 Excellent

Joyce

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very easy to find. Very convenient - just off the Freeway.
Stayed 1 night in Apr 2024

10/10 Excellent

Dirk

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendliness
Stayed 2 nights in Apr 2024

8/10 Good

William

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
The pipes in the bathroom above us, groaned and rattled and 6:12 AM and continued on and off for 15 minutes. The faucet in the tub leaks and looks like it had been for awhile. There are black spots on the ceiling in the bathroom and some garbage between the nightstand and bed.
Stayed 1 night in Apr 2024

2/10 Terrible

Francisco, lincoln

Disliked: Cleanliness, staff & service, property conditions & facilities
I checked into 211 and room was dirty no blankets bathroom was still dirty big red stain on the mattress staff in front said I would be getting a full refund and I haven’t received anything
Stayed 1 night in Mar 2024

10/10 Excellent

Corey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Murolo Hotel thank you
Stayed 7 nights in Mar 2024

10/10 Excellent

Curtis, Rochester

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome experience all around and a very clean and great place to stay. Believe the five star reviews because this place is legit. Thank you for an awesome state
Stayed 1 night in Mar 2024

10/10 Excellent

shawna

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The reason I gave it an average rate for the outside area is due to the parking as it states on the website for the quality inn that they have RV/ truck /trailer parking available and that is false advertisement. This location has limited parking and there is no turnaround for big vehicles or trailers to get turned around in.
Stayed 1 night in Mar 2024

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet
Stayed 1 night in Mar 2024

10/10 Excellent

Katelyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2024

6/10 Okay

Peggy, Kuna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

6/10 Okay

Kierra

Travelled with family and small children
No indoor pool and very little breakfast options.
Stayed 1 night in Mar 2024

10/10 Excellent

Heather

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value for the price
Stayed 1 night in Mar 2024

8/10 Good

Gregory

Business traveller
Liked: Cleanliness, staff & service, amenities
Very convenient location for a pass-through break but you are next to the interstate and three truck stops.
Stayed 1 night in Mar 2024

8/10 Good

TJ

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
N/A
Stayed 1 night in Mar 2024

10/10 Excellent

Chester, McKinney

Liked: Property conditions & facilities
Stayed 1 night in Mar 2024

4/10 Poor

Sarah

Disliked: Cleanliness, amenities, property conditions & facilities
The photos on the website do not match this property. It's extremely run down and dirty. The comforter was shredded and had cigarette burn marks. The shower curtain had blood on it. The bathtub did not drain well after showers. The lobby reeked of vape smoke regardless of multiple No Smoking signs. The breakfast was out of most of the limited options. I could keep going, but you get the picture. Just an awful place, go anywhere else.
Stayed 1 night in Feb 2024

8/10 Good

Gary

Stayed 1 night in Feb 2024

10/10 Excellent

Paula

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk staff was very helpful and kind.
Stayed 1 night in Feb 2024

10/10 Excellent

Reilly

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice and comfortable
Stayed 1 night in Feb 2024

10/10 Excellent

Juan

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Area is quite and very accessible to dinning areas
Stayed 1 night in Feb 2024

10/10 Excellent

Makenna

Stayed 1 night in Feb 2024

6/10 Okay

Patricia

Travelled with family, Travelled with pets
Disliked: Cleanliness, property conditions & facilities
The washing machines were broken. The bed skirts were filthy. The chairs were so stained ...i wouldnt sit on it. The staff was sweet and moved me to another room when the remote would not work but the room was about the same condition. I realize the time was not for swimming in a pool but the pool looked like it was under construction. Totally not what the pictures represented.
Stayed 1 night in Jan 2024

2/10 Terrible

Admin

Stayed 1 night in Jan 2024

10/10 Excellent

Theresa

Stayed 2 nights in Dec 2023

8/10 Good

Mayumi

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were friendly and polite.
Stayed 1 night in Dec 2023

10/10 Excellent

Laurie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Esterlita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and quiet. Was sick and was able to rest. Everyone was friendly and very nice. I will be back.
Stayed 4 nights in Nov 2023

10/10 Excellent

Tiffani

Liked: Cleanliness, staff & service, property conditions & facilities
The employees are always great! Rooms are clean and tidy. Breakfast options are good.
Stayed 1 night in Nov 2023

10/10 Excellent

Tamera

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to sleep for the evening.
Stayed 1 night in Nov 2023

10/10 Excellent

Michael

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

2/10 Terrible

romy

Disliked: Cleanliness, staff & service, property conditions & facilities
Old and dirty property.
Stayed 7 nights in Oct 2023

10/10 Excellent

Adam

Stayed 1 night in Oct 2023

4/10 Poor

Sue

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
We booked 10 rooms for a group and a couple of rooms the occupants were bit by bedbugs?
Stayed 2 nights in Oct 2023

4/10 Poor

Annette

Extremely noisy.
Stayed 1 night in Oct 2023

2/10 Terrible

Chris

Stayed 1 night in Oct 2023

8/10 Good

Gary

Limited breakfast.
Stayed 1 night in Oct 2023

2/10 Terrible

Stacy, Pueblo West

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I checked in and looked at the room and walked out. Found a decent hotel down the road. The quality inn was dirty, old, smelly and overpriced Drive down the road 6 minutes for better options.
Stayed 1 night in Sep 2023

10/10 Excellent

Lana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quite , clean and the Clark was super nice and made our check in very pleasant after a very long and stressful drive .
Stayed 1 night in Sep 2023

8/10 Good

Ian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff and clean
Stayed 1 night in Sep 2023

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

2/10 Terrible

romy

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
horrible property. no housekeeping, front desk guy in the night time was drunk. Alots of riff raff. stay away.
Stayed 7 nights in Sep 2023

8/10 Good

Nola

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

8/10 Good

Ken

Stayed 1 night in Sep 2023

2/10 Terrible

romy

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a dilapidated and dingy property. Overpriced with very few and limited amenities. It is situated right across from the truck stop so hotel is full of dubious and questionable characters. Does not live up to the franchise standards or others quality inn I have stayed at.
Stayed 7 nights in Sep 2023

8/10 Good

James

Stayed 2 nights in Sep 2023

8/10 Good

Sarah

Stayed 1 night in Sep 2023

10/10 Excellent

Lori

Stayed 1 night in Sep 2023

2/10 Terrible

William r

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
room doors will not lock properly and shower water temp control way too hot
Stayed 2 nights in Aug 2023

2/10 Terrible

Lois

Travelled with family
Disliked: Amenities
I would not recommend this hotel. The pool was in terrible condition and closed even though we booked it with a pool. The “manager” had an emergency and the person filling in didn’t have a clue of what to do checking people in. I asked for a discount as the pool was not available and I was told “I don’t know how to do that.” I asked for a refund so I could find a decent hotel and was told “I’m not authorized to do that.” I’ve reached out to the manager but she’s not returned my call or email. If you’re going to manage a property, someone needs to know how to manage it when you’re not available. The side doors were broken and not available to take luggage in and out. At 6:15am the coffee was gone and no one was available to refill it. We were told that at checkout, someone had to be at the desk to take your key card or we’d be charged for another night. No one was at the desk and no one came when bell at the desk was rung.
Stayed 1 night in Aug 2023