Search Hotels by Independent in Chepstowe

"Loved our stay … great location.."

"One night stay. Staff very helpful and friendly. Shower was fabulous but the plug in the bathroom basin didn’t stay down. Very convenient location."

"Room clean. Needs an update. Carpet needs replacing very tired. Disabled bathroom very good."

"We didn’t have a balcony. So no view. Our suite was lovely and maintained every day. The Menzies was close to all activities and lots of restaurants. The only set back was the internal blinds did not function correctly. "

"Very clean, fantastic location, well appointed. Very comfortable beds "

"Room was very tired looking. Amenities in the room was really old and condition of room truly requires a renovation and upgrade. "

"The property itself was great and Ray the Manager was extremely helpful. Unfortunately we stayed on a long weekend with various sporting teams and the noise at night was terrible till 2.am. Not conducive to a good night's sleep. On speaking to Ray about it in the morning he advised us that he had gone and spoken to the noise makers. Sadly it didn't help much we thak him for his efforts"

"Dismissive unfriendly staff who don't know how to respond to a guest saying "hello". Room refresh each day was lack lustre. I do not recommend this hotel. Do not be fooled by the charming photo of the old house. Yes, it's part of the hotel, but most of the place could never be described as charming. "

"Clean rooms. The room I was in the bathroom was nothing special but you have everything you need in the room. I rate it, I’ll be going back. Parking on site is not ideal. It’s shared with the apartments out back, so first in first served otherwise street parking is your only option."