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Reviews of The Lotus - Apartment Hotel, Venkatraman Street

3 out of 5
The Lotus - Apartment Hotel, Venkatraman Street
Venkatraman Street – No: 15, Venkatraman Street, T.Nagar, Chennai, Tamil Nadu

Reviews

7.0

Good

Rating 10 - Excellent. 2 out of 22 reviews" "
Rating 8 - Good. 11 out of 22 reviews" "
Rating 6 - Okay. 6 out of 22 reviews" "
Rating 4 - Poor. 1 out of 22 reviews" "
Rating 2 - Terrible. 2 out of 22 reviews" "

7.2/10

Cleanliness

7.2/10

Staff & service

4.0/10

Amenities

6.8/10

Property conditions & facilities

5.0/10

Eco-friendliness

Reviews

8/10 Good

Rashmi

Stayed 2 nights in Aug 2023

8/10 Good

Palaniappan

Travelled with family
Liked: Cleanliness, staff & service
Friendly staff good breakfast
Stayed 2 nights in Jul 2023
Response from Raga Dharsan on 15 Jul 2023
Dear Mr.Palaniappan, we thank you for choosing our hotel and for taking time to share your recent stay experience on Expedia. We are concern about your feedback and assure you of our continued efforts to provide a more memorable experience on your next visit to The Lotus.

8/10 Good

Palaniappan

Travelled with family
Liked: Staff & service
Breakfast was good good variety food. Room is clean. Toilet and bathroom not very neat. There is a smell in toilet. Good location. Staff were friendly.
Stayed 3 nights in Jun 2023
Response from Raga Dharsan on 15 Jul 2023
Dear Mr.Palaniappan, we thank you for choosing our hotel and for taking time to share your recent stay experience on Expedia. We are concern about your feedback and assure you of our continued efforts to provide a more memorable experience on your next visit to The Lotus.

6/10 Okay

Vivek

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Room were really congested, and average property, good support staff though.
Stayed 6 nights in Dec 2022

6/10 Okay

Shakir

Disliked: Cleanliness, property conditions & facilities
Can't complain for the price bad smell in washroom
The hotel in itself was average, can't really complain for the price. But there was a bad smell in the toilet and kitchen sink, probably just bad drainage. We took the 1BR on the second floor. Reasonably spacious. Kitchen utensils were bad, only the kettle was in decent shape. Location wise, good restaurants (and a few bars) in about 15 minute walking distance. Easy to get a Tuk. Staff were friendly and helpful.
Stayed 6 nights in Sep 2022

6/10 Okay

Karthik

Travelled with family
Liked: Staff & service
I liked service provided however did not like when they refused to refund me for checling out a day early inspite of me telling in advance reply was expedia would help hotel refused expedia same with free breakfast advertiswment will not stay here henceforth also rooms felt claustrophobic with no windows Not sg
Stayed 4 nights in Jun 2022

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
not recommended for families at all
i had called thrice prior to booking the hotel regarding facilities. we wanted a fully equipped kitchen and it was advertised as a full kitchen. the hotel representative assured us of the same if we booked suite. we were also assured an extra cot with mattress if we pay a daily surcharge. i booked a suite and paid the daily surcharge. there was nothing in kitchen but 2 plates, a spoon and a small induction/electric heater with no vessels etc. i was given a floor mattress even on daily request we did not get anything in kitchen to cook or even boil milk for our young children,making it practically useless and i slept on the floor all days room was smelly the hotel staff could have have informed me when i called 3 times honestly about the realistic situation and i would have booked in some other place when we checked out the staff member profusely apologized but we had finished our stay then
Stayed 3 nights in Aug 2018

10/10 Excellent

AshokRaghavan, Easton, PA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pretty good staff and very helpful. Recognize you and wishing you in local language and very polite and give lot of respect.
Stayed 1 night in Jun 2018
Response from Raga Dharsan on 23 Jul 2018
Dear Mr.Ashok, We would like to thank you for sharing your review of your recent stay @ The Lotus . Our staff have got motivated by your concern and we are look forward to extend our warm welcome in your future visits.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Well maintained, clean and good service. Breakfast was excellant. Overall very satisfied.
Stayed 4 nights in Jan 2018
Response from Raga Dharsan on 24 Jan 2018
Dear Guest, Vannakam we would like to thank you for sharing your review in Expedia. We are look forward your stay in your future visits.

8/10 Good

suresh, Chicago, IL. ...

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Thanksgiving Nagar location
Watch out for reversed cold and hot water connections. For a peaceful night of sleep, take time to learn all remotes...ask for a demonstration before tipping hotel staff.
Stayed 1 night in Jan 2018
Response from Raga Dharsan on 24 Jan 2018
Dear Guest, Vannakam we would like to thank you for sharing your review in Expedia. We are concern about your feedback and will assure of our better service to ensure the guest comfort.We are look forward your stay in your future visits.

4/10 Poor

Verified traveller

Disliked: Staff & service
Bad experience
Booked the Suitel through Orbitz at a discount rate. However after checking told, the rate will be high since am checking with 3 people. Don't know what difference does it make. Have to pay twice of what I was originally paid, with no explanation. Also, midway asked to vacate the room for AC repair (AC was working) and offered a room which is smaller. Hotel staff seem not straightforward. Breakfast decent.
Stayed 5 nights in Dec 2017
Response from Raga Dharsan on 4 Jan 2018
Dear Guest, Vannakam, we would like to thank your for sharing your recent stay experience in Expedia. We are concern about your feedback and will assure you of our better service. Also we would like to inform you that as per your orbitz booking is for single occupancy, but when at the time of check-in you have requested for triple occupancy. For that case additional charges will incurred. We are look forward to extend our warm welcome in your future visits.

2/10 Terrible

PRATHAP

Disliked: Staff & service, property conditions & facilities, room comfort
services and facilities not worth for money
Actually i stayed for 1 day and have booked 2 rooms Best part of the stay is we enjoyed the break fast and its excellent. 1) Bath room water was not moving well 2) AC did not worked 3) Refrigerator did not worked 4) One room has very bad smell I have complained to them and none of them was addressed and i'm very unhappy with the services in this hotel and stay
Stayed 1 night in Jul 2017
Dear Mr.Prathap, Vannakam we would like to thank you for sharing your valuable review to us. Apologies for your inconvenience caused and have noted that your stay experience was not positive as unlike other guest. We are concern on your feedback and will assure you of our better services in your next stay with us. Look forward to extend our warm welcome in your future visits.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Centrally located clean budgeted apartment hotel.
Overall okay
Dear Guest, We thank you for sharing your review in Expedia. We are happy to notice that you had a comfortable stay with us. Look forward to welcome you again in your future visits.

6/10 Okay

Ravi

Liked: Room comfort
Convenient and Clean Hotel
It was comfortable and value for money
Vannakam & Good Wishes, we thank you for your sparing you time on reviewing us. we wish to welcome you again in your future visits.

8/10 Good

Rajesh, New Zealand

Liked: Cleanliness, property conditions & facilities, room comfort
Good stay
I stayed in this hotel for 2 nights. The room was good and clean. Internet was a bit slow but manageable. Bit far from TNagar shopping, but Auto and Taxis are readily available. Did not have time to try the food.
Response from Raga Dharsan on 5 Apr 2017
Vannakam & Good wishes, we thank you for your review in Expedia. we wish to welcome you again in The Lotus during your future visits

6/10 Okay

Sajeesh

Liked: Staff & service, property conditions & facilities
Disliked: Room comfort
Just OK...too small bed size
Vannakam & Good wishes, we thank you for your review in Expedia.We wish to welcome you again in The Lotus during your future visits

8/10 Good

C.Conn, Dallas, Tx

Liked: Cleanliness, staff & service, property conditions & facilities
Nice stay for a few days
We stayed in a junior suite. The bedroom was big with plenty of space. The bathroom was small but clean. There was also a small sitting room attached. The a/c was in both the sitting room and bedroom. The rooms were plain but clean. The beds and pillows were really hard, which is not my preference, but I know some people like hard beds. There was no kitchenette, only a mini fridge and kettle. Very quiet since it is on a side street off the main road. Wi-Fi is free, but only allows two devices. There is a restaurant downstairs, but beware of charging it to your room. The hotel adds 20% surcharge to charge to your room, so much better to pay as you go. The food was nice and a good variety. Breakfast is an Indian food breakfast buffet. It was a bit spicy for me tho. Check out time is at 3, which was great for us since we were traveling by train. Overall we had a good experience, but I would not want to stay for a long stay. But for a short business trip, it was very ideal! Quiet and worth the price we paid thru Expedia. We will definitely stay again!
Response from Raga Dharsan on 5 Apr 2017
Vannakam & Good wishes, we thank you for your review in Expedia. We are happy to know that you had a pleasant stay with us during the period of your stay. The points have been noted and we are focusing towards it to ensure our guest comfort.We wish to welcome you again in The Lotus during your future visits.

10/10 Excellent

Sree, Atlanta, GA.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great place to stay
there are two of these hotels, and I went to the other location first, Google maps' fault :). the place is clean well maintained and will definitely stay again. Only issue is (if it matters) it's a little far from the airport. But, early next morning (I only stayed here for a night in transit) I booked Uber for approx 300 Rupees and it took about 30 minutes to get there. it will take much more time if later in day. I left at 7:00 am.

8/10 Good

Pierre, Pierre Tremblay montreal Canada

Liked: Cleanliness, property conditions & facilities, room comfort
Hotel unrespect king bed
We booked a deluxe room with king bed and gave a standard room with twin beds. We said to the guy it's not my problem. I choosed that hotel only because you have a king bed. After ten minutes, gave us a junior suite with a king bed. Talk when you don't have a good room.

6/10 Okay

Verified traveller

Stayed 1 night in Mar 2020

8/10 Good

Yoshiko

Vannakam & Good Wishes, many thanks for your review. we wish to welcome you again in your future vistis.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
静かな場所にある。スタッフはフレンドリー。部屋は清潔。中級以下のホテルではタオルが洗いざらいが多いが、バスタオルがきれい。レストランの味付けは辛め（私は辛いのが苦手）。