Cyclone Vardha had done some damage. However, soon [not soon enough re WiFi, TV] the hotel recovered. Unfortunately the hot water in my room was cold and did not work even after "repairs". Eventually, I was moved to a different room which was satisfactory except for a much poorer view, but everything else was fine, including hot water.
The a la carte menu and the breakfasts were excellent with healthy choices. The music played there was sometimes intrusive and over-loud. The buffet was very expensive and I could not see any justification for this. Prices should always be quoted inclusive of taxes-tips should be at the discretion of customer and not charged a priori.The staff were uniformly helpful and polite, especially in the restaurant. Strangely, when someone phoned me from the city and gave my name in FULL, spelling it out, the person was told "no such person was at the hotel!" This did not fill me with confidence about the training of the reception staff. The Gym and the laundry service were very good. In all, I think this hotel is good, but some needlessly rough edges need to be smoothed out.