5/5 Excellent
Paulene
16 Sep 2021
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2021
Citrus Hotel Cheltenham by Compass Hospitality
Photo gallery for Citrus Hotel Cheltenham by Compass Hospitality
Overview of Citrus Hotel Cheltenham by Compass Hospitality
Citrus Hotel Cheltenham by Compass Hospitality
3.8/5 Good
Guests rated this property 4.0/5 for cleanliness.
Popular amenities
- Free WiFi
- Pet-friendly
- Breakfast available
- Business services
- Parking available
- Laundry
Cleaning and safety practices
- Cleaned with disinfectant
- 24-hour vacancy between guest room stays
- Hand sanitiser provided
- Personal protective equipment
Wellington Street, Cheltenham, England
Explore the area
- Cheltenham Town Hall4 min walk
- University of Gloucestershire11 min walk
- Holst Birthplace Museum12 min walk
- Gloucester (GLO-Gloucestershire)17 min drive
Choose dates to view prices
About this area
Cheltenham
Located in Cheltenham, Citrus Hotel Cheltenham by Compass Hospitality is in the city centre and near a train station. Everyman Theatre and Cheltenham Art Gallery and Museum are cultural highlights, and some of the area's notable landmarks include Cheltenham Town Hall and Tewkesbury Abbey. Looking to enjoy an event or a match while in town? See what's going on at Cheltenham Racecourse. Spend some time exploring the area's activities, including golfing. Guests appreciate the hotel's central location.
What's nearby
- Cheltenham Town Hall - 4 min walk
- Imperial Gardens - 6 min walk
- Everyman Theatre - 7 min walk
- University of Gloucestershire - 11 min walk
- Holst Birthplace Museum - 12 min walk
Getting around
- Cheltenham Spa Station - 3 min drive
- Birmingham Airport (BHX) - 60 min drive
Restaurants
- Lobby Bar — 1 min walk
- Bistrot Coco - 3 min walk
- The Ox - 3 min walk
- The Moon Under Water - 3 min walk
- Cafe Moochoo - 4 min walk
About this property
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Social distancing
Contactless check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Safety measures
Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
This information is provided by our partners.
Property amenities
Internet
- Available in all rooms: Free WiFi
- Available in some public areas: Free WiFi
Parking and public transport
- Self parking on site (GBP 8 per day)
- Extended parking on site (GBP 8 per day)
- Limited on-site parking
- Height restrictions apply for on-site parking
- Free off-site parking
Food and drink
- Cooked-to-order breakfast available for a fee 7:00 AM–9:30 AM on weekdays and 8:00 AM–10:30 AM on weekends: GBP 3-5 for adults and GBP 3-5 for children
- 1 bar
- Room service available
- Coffee/tea in a common area
Family friendly
- Laundry facilities
- Snack bar/deli
Conveniences
- Lift
- Front-desk safe
Guest services
- 24-hour front desk
- Daily housekeeping
- Dry-cleaning service
- Laundry facilities
- Luggage storage
- Multilingual staff
Languages spoken
- English
- Polish
Business services
- Meeting rooms 2
Accessibility
- If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Accessible bathroom (select rooms)
- Bathroom emergency pull cord
- Grab bar near toilet
- In-room accessibility
- Low-height worktop and sink
- Raised toilet seat
- Roll-in shower (select rooms)
- Wheelchair accessible (may have limitations)
More
- Designated smoking areas
- Renovated guest rooms – January 2018
Room amenities
Bedroom
- Bed sheets
- Blackout drapes/curtains
Bathroom
- Free toiletries
- Hairdryer
- Shower/bathtub combination
- Towels
Entertainment
- 49-inch flat-screen TV
Food and drink
- Electric kettle
More
- Desk
- Iron/ironing board (on request)
- Phone
- Safe
Similar properties
See similar properties
Cheltenham
Washer and dryer
Hotel
Pet-friendly
Guest rating 3.5+
Business-friendly
3 star
Policies
Check-in
Check-in from 3:00 PM - anytime
Minimum check-in age - 18
Check-out
Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: GBP 10
Express check-out
Special check-in instructions
Front desk staff will greet guests on arrival
Access methods
Staffed front desk
Pets
Pets are allowed for an extra charge of GBP 20 per pet, per night
Dogs welcome
2 per room
Food and water bowls are available
Service animals are exempt from fees
Restrictions apply; for more information contact the property on the number on the booking confirmation
Children and extra beds
Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available
Payment types at the property
Important information
Optional extras
The following fees and deposits are charged by the property at the time of service, check-in or check-out.
- Breakfast fee: between GBP 3 and GBP 5 for adults, and GBP 3 and GBP 5 for children (approximately)
- Self-parking fee: GBP 8 per day
- Extended parking fee: GBP 8 per day
- Pet fee: GBP 20 per pet, per night
- Service animals are exempt from fees
- Late check-out fee: GBP 10 (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, Visa, Mastercard, American Express, Union Pay and Eurocard; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
We should mention
Only registered guests are allowed in the guestrooms
Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section)
Parking height restrictions apply
Property is also known as
Big Sleep Cheltenham
Big Sleep Hotel
Big Sleep Hotel Cheltenham
Big Sleep Hotel Cheltenham Compass Hospitality
Citrus Hotel Cheltenham Compass Hospitality
Big Sleep Cheltenham Compass Hospitality
Big Sleep Compass Hospitality
Citrus Cheltenham Compass Hospitality
Citrus Hotel Cheltenham by Compass Hospitality Hotel
Citrus Hotel Cheltenham by Compass Hospitality Cheltenham
Citrus Hotel Cheltenham by Compass Hospitality Hotel Cheltenham
Frequently asked questions
Overall score and ratings
3.8
Good
4.0/5
Cleanliness
4.1/5
Staff & service
3.5/5
Amenities
3.7/5
Property conditions & facilities
4/5 Good
Verified traveller
Business traveller
15 Aug 2021
Liked: Staff & service, amenities
Stayed 5 nights in Aug 2021
4/5 Good
Verified traveller
Travelled with group
9 Aug 2021
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2021
5/5 Excellent
Verified traveller
Travelled with partner
1 Aug 2021
Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2021
4/5 Good
Nicholas
Travelled with family
6 Jun 2021
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good central location and dogs are allowed.
Stayed 1 night in Jun 2021