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Reviews

3.8 / 5Good
423 reviews

Amenities

  • Free WiFi
  • Pet Friendly
  • Breakfast Available
  • Business Services

Map

What's nearby

  • Popular Location
    Cheltenham Town Hall
    4 min walk
  • Popular Location
    Everyman Theatre
    7 min walk
  • Restaurant
    The Wild Beer Co.
    3 min walk
  • Restaurant
    The Grape Escape
    3 min walk
  • Airport
    Gloucester (GLO-Gloucestershire)
    17 min drive

Choose dates to view prices

Book online or call:

020 3564 4853
  • Standard Twin Room

    4.7/5 guest room rating

    Room Amenities

    • Sleeps 2
    • 2 Single Beds
    More details
  • Standard Double Room

    4.1/5 guest room rating

    Room Amenities

    • Sleeps 2
    • 1 Double Bed
    More details
  • Suite

    Room Amenities

    • Sleeps 2
    • 1 King Bed
    More details
  • Executive Suite

    5/5 guest room rating

    Room Amenities

    • Sleeps 2
    • 1 King Bed
    More details
  • Family Room

    Room Amenities

    • Sleeps 4
    • 1 Double Bed and 1 Single Bunk Bed
    More details
  • Triple Room

    Room Amenities

    • Sleeps 3
    • 3 Single Beds
    More details
  • Quadruple Room

    Room Amenities

    • Sleeps 4
    • 4 Single Beds
    More details
  • Accessible Double Room

    Room Amenities

    • Sleeps 2
    • 1 Double Bed
    More details
  • Accessible Twin Room

    Room Amenities

    • Sleeps 2
    • 2 Single Beds
    More details

About this area

Cheltenham

Located in Cheltenham, Citrus Hotel Cheltenham by Compass Hospitality is in the city centre and near a train station. Cheltenham Town Hall and Gloucester Cathedral are notable landmarks, and travellers looking to shop may want to visit Gloucester Docks and Gloucester Quays. Cerney House Gardens and Croft Farm Water Park are also worth visiting. Our guests appreciate the hotel's central location.

Visit our Cheltenham travel guide
Popular Location

What's nearby

  • Cheltenham Town Hall - 4 min walk
  • Everyman Theatre - 7 min walk
  • The Promenade - 7 min walk
  • Cheltenham General Hospital - 11 min walk
  • University of Gloucestershire - 11 min walk

Getting around

  • Cheltenham Spa Station - 3 min drive
  • Birmingham (BHX) - 70 min drive

Restaurants

  • Lobby Bar — 1 min walk
  • The Wild Beer Co. - 3 min walk
  • The Grape Escape - 3 min walk
  • The Ox - 3 min walk
  • Tailor's - 3 min walk

About this property

Citrus Hotel Cheltenham by Compass Hospitality

3-star hotel, walk to Cheltenham Town Hall
A bar/lounge, self parking and coffee/tea in a common area are available at this hotel. WiFi in public areas is free. Additionally, dry cleaning, laundry facilities and a 24-hour front desk are on-site. All 59 rooms offer free WiFi, room service and flat-screen TVs. Other amenities available to guests include electric kettles, hairdryers and safes.
Citrus Hotel Cheltenham by Compass Hospitality offers 59 forms of accommodation with a safe and a hairdryer. Flat-screen televisions are featured in guestrooms. Bathrooms include a combined bath/shower unit and complimentary toiletries.
This Cheltenham hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested. Renovation of all guestrooms was completed in January 2018.

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and public transport

Free nearby parking
Self parking (surcharge)
Extended parking (surcharge)
Limited parking spaces
Parking height restrictions apply

Food and drink

Cooked-to-order breakfast available for a fee 7:00 AM–9:30 AM on weekdays and 8:00 AM–10:30 AM on weekends
1 bar
Room service available
Coffee/tea in a common area

Family friendly

Dry-cleaning service
Laundry facilities

Conveniences

Lift
Front-desk safe

Guest services

24-hour front desk
Daily housekeeping
Dry-cleaning service
Laundry facilities
Luggage storage
Multilingual staff

Languages spoken

English
Polish

Business services

2 meeting rooms

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Accessible bathroom
In-room accessibility
Roll-in shower

More

Designated smoking areas

Room amenities

Bedroom

Blackout drapes/curtains
Linens

Bathroom

Free toiletries
Hairdryer
Shower/bathtub combination
Towels

Entertainment

49-inch flat-screen TV

Food and drink

Electric kettle

More

Desk
Iron/ironing board (on request)
Phone
Safe

Policies

Check-in

Check-in available 24 hours
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Express check-out

Pets

  • Pets are allowed for an extra charge per pet, per night.
  • Dogs only
  • 2 per room
  • Restrictions apply
  • For more information, contact the property on the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

American Express
Mastercard
Visa

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • A pet fee will be charged per pet, per night
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    Noise-free guestrooms cannot be guaranteed.

We should mention

Only registered guests are allowed in the guest rooms. Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section). Parking height restrictions apply.

Property is also known as

  • Big Sleep Hotel Cheltenham Compass Hospitality
  • Citrus Hotel Cheltenham Compass Hospitality
  • Big Sleep Cheltenham Compass Hospitality
  • Citrus Hotel Compass Hospitality
  • Citrus Cheltenham Compass Hospitality
  • Citrus Compass Hospitality
  • The Big Sleep Hotel Cheltenham
  • Big Sleep Cheltenham
  • The Big Sleep Hotel Cheltenham by Compass Hospitality
  • Citrus Cheltenham Compass Hos
  • Citrus Hotel Cheltenham by Compass Hospitality Hotel
  • Citrus Hotel Cheltenham by Compass Hospitality Cheltenham
  • Citrus Hotel Cheltenham by Compass Hospitality Hotel Cheltenham
5 - Excellent
114
4 - Good
184
3 - Okay
76
2 - Mediocre
36
1 - Poor
13
3.9
Cleanliness
4.1
Service and Staff
3.5
Amenities
3.7
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Friendly helpful staff; excellent location; provided breakfast to go for early departure

Stayed 1 night in Jan 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities

Very friendly staff very clean car parking bit tight but ok i had a very good nights sleep

Stayed 1 night in Dec 2019

4/5 Good

  • Liked: Cleanliness, staff & service

Friendly staff. Breakfast ok. Good location with safe parking area

Stayed 2 nights in Nov 2019

4/5 Good

  • Liked: Cleanliness, staff & service, amenities

The location is perfect for shopping in Cheltenham. Unfortunately the walk in shower had no shower head which we didn’t spot until we were going to use it. However there was a shower over the bath which we used.

Stayed 1 night in Nov 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Will definitely come again!

Great place, great staff, good location for town centre and great price!

Stayed 2 nights in Oct 2019

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