Chatuge Lake

The 1 elevator going up to our room was always busy and congested. It took forever to get into or out of our room. The lobby store closed sporadically during the day. Ice machine on our floor was broken. Did not change our sheets the first night. Thx second day I stripped our sheets to make sure they changed them while we were gone that day. Came back only sheets on the bed and no blankets or comforters. Had to call the lobby which took forever because they don’t always answer the phone. The 3rd day we were there, they didn’t clean our room at all. After comin back from a long exhausting day, we had no clean towels and overflowing trash cans. The room was extremely small. The beds and pillows were hard and uncomfortable. I will not stay here again.

Horrible checkin / checkout... Would never stay there again...Double charged me entire stay and still fighting to get someone to refund 2nd one that is so clearly a duplicate for same stay....

Everything was perfect.