Title: Heritage Inn Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=7486&destination=Cleveland%2C+Tennessee%2C+United+States+of+America&selected=14928548&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Heritage Inn Travelers stay connected with reliable Wi-Fi at this welcoming property that combines connectivity with comfort near the heart of the city ## Photo gallery for Heritage Inn ![Free WiFi - Heritage Inn (Cleveland)](https://images.trvl-media.com/lodging/15000000/14930000/14928600/14928548/b1033b46.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Standard Room, 2 Double Beds, Non Smoking | Free WiFi - Heritage Inn (Cleveland)](https://images.trvl-media.com/lodging/15000000/14930000/14928600/14928548/6e471276.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby - Heritage Inn (Cleveland)](https://images.trvl-media.com/lodging/15000000/14930000/14928600/14928548/11dfa516.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Property grounds - Heritage Inn (Cleveland)](https://images.trvl-media.com/lodging/15000000/14930000/14928600/14928548/db07302a.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Property grounds - Heritage Inn (Cleveland)](https://images.trvl-media.com/lodging/15000000/14930000/14928600/14928548/439fadac.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Heritage Inn offers the essentials that make a stay comfortable. Guests can rely on the fast Wi-Fi connection throughout their visit, take advantage of the convenient self-parking, and count on the front desk staff available around the clock for assistance. ## Reviews 6.0 ## Popular amenities - Parking included - Free Wi-Fi - Air-conditioning - Housekeeping - 24/7 front desk £51 includes taxes & fees 26 Mar - 27 Mar ## Room options ### Check availability for these dates Tonight [Mar 24 - Mar 25](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-24&endDate=2026-03-25&selected=14928548&PinnedHotelID=14928548&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-24&endDate=2026-03-25&selected=14928548&PinnedHotelID=14928548&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Mar 25 - Mar 26](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-25&endDate=2026-03-26&selected=14928548&PinnedHotelID=14928548&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-25&endDate=2026-03-26&selected=14928548&PinnedHotelID=14928548&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Mar 27 - Mar 29](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-27&endDate=2026-03-29&selected=14928548&PinnedHotelID=14928548&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-27&endDate=2026-03-29&selected=14928548&PinnedHotelID=14928548&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Apr 3 - Apr 5](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-03&endDate=2026-04-05&selected=14928548&PinnedHotelID=14928548&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-03&endDate=2026-04-05&selected=14928548&PinnedHotelID=14928548&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 5 of 5 rooms ### View all photos for Standard Room, 1 Queen Bed, Non Smoking ![Free WiFi](https://images.trvl-media.com/lodging/15000000/14930000/14928600/14928548/e21d10cc.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 Queen Bed, Non Smoking - Sleeps 2 - 1 Queen Bed ### View all photos for Standard Room, 1 Queen Bed, Smoking ![Free WiFi](https://images.trvl-media.com/lodging/15000000/14930000/14928600/14928548/e21d10cc.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 Queen Bed, Smoking - Sleeps 2 - 1 Queen Bed ### View all photos for Standard Room, 2 Double Beds, Non Smoking ![Standard Room, 2 Double Beds, Non Smoking | Free WiFi](https://images.trvl-media.com/lodging/15000000/14930000/14928600/14928548/558cfda8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 2 Double Beds, Non Smoking - Sleeps 4 - 2 Double Beds ### View all photos for Standard Room, 2 Double Beds, Smoking ![Free WiFi](https://images.trvl-media.com/lodging/15000000/14930000/14928600/14928548/44f5ccbd.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 2 Double Beds, Smoking - Sleeps 4 - 2 Double Beds ### Standard Double or Twin Room, Accessible - 1 bedroom - Sleeps 2 - 1 Double Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FChattanooga-Hotels-Heritage-Inn.h14928548.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FChattanooga-Hotels-Heritage-Inn.h14928548.Hotel-Information) ## About the area Cleveland is home to Heritage Inn. Create & Celebrate Studio and Museum Center at 5ive Points are cultural highlights, and some of the area's activities can be experienced at Ocoee Winery and B and B Marina. Looking to enjoy an event or a game while in town? See what's going on at Tri-State Exhibition Center, or consider a night out at Howe Farms. [Visit our Cleveland travel guide](https://www.expedia.co.uk/Cleveland.dx7486) [View more Motels in Cleveland](https://www.expedia.co.uk/Cleveland-Motels.d7486-aaMotels.Travel-Guide-Accommodation) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C35.18946%2C-84.88487&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=VQvs634tZiy-3NfEdwJFYsUjhUo=) 1631 Guthrie Drive, Cleveland, TN, 37311 ### What's nearby - Tennova Healthcare 9 min walk \- 0.5 miles - Cleveland State Community College 14 min walk \- 0.8 miles - Create & Celebrate Studio 2 min drive \- 1.3 miles - Tennova Healthcare - Cleveland 2 min drive \- 1.5 miles - CHI MEMORIAL CLEVELAND 3 min drive \- 1.5 miles ### Getting around - Chattanooga, TN (CHA-Chattanooga Metropolitan) 27 min drive ### Restaurants - McDonald's 6 min walk - Sonic Drive-In 7 min walk - Cracker Barrel 7 min walk - Taco Bell 2 min drive - Subway 4 min walk ## About this property ### Heritage Inn Property highlights Heritage Inn provides everything that you need. Guests can connect to free in-room WiFi. You'll also find perks such as: - Free self-parking - A 24-hour front desk Room features All guest rooms at Heritage Inn offer comforts, such as air conditioning, as well as Extra amenities include: - Bathrooms with shower/bath combinations - TVs with cable channels - Fridges, microwaves and daily housekeeping ## Similar properties ![Free daily continental breakfast ](https://images.trvl-media.com/lodging/2000000/1150000/1142700/1142605/251695b3.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Douglas Inn And Suites Cleveland - Breakfast included - Pet-friendly - Parking included - Free Wi-Fi 8.2 Very good 1,004 reviews £52 includes taxes & fees 30 Mar - 31 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-30&endDate=2026-03-31&selected=1142605&PinnedHotelID=1142605&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby sitting area](https://images.trvl-media.com/lodging/3000000/2150000/2141800/2141754/32a65db9.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Motel 6 Cleveland, TN Cleveland - 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Pet-friendly - Parking included 6.8 294 reviews £53 includes taxes & fees 31 Mar - 1 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-31&endDate=2026-04-01&selected=2277&PinnedHotelID=2277&HadPinnedHotel=true®ionId=-1&adults=2) ![Standard Room, 1 King Bed with Sofa bed, Non Smoking | Premium bedding, down duvets, pillow-top beds, desk](https://images.trvl-media.com/lodging/1000000/30000/26100/26083/e90a6cca.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Clarion Inn Cleveland near University Cleveland - Pool - Breakfast included - Pet-friendly - Parking included 7.6 Good 630 reviews £60 includes taxes & fees 31 Mar - 1 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-31&endDate=2026-04-01&selected=26083&PinnedHotelID=26083&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-04-07&endDate=2026-04-08&selected=14928548&PinnedHotelID=14928548&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=14928548,1142605,2141754,71720079,12952) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Free self parking on site - Limited on-site self parking ### Family friendly - In-room microwave - In-room refrigerator ### Conveniences - 24-hour front desk ### Guest services - Housekeeping (daily) ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - No lift - Wheelchair accessible (may have limitations) ## Room amenities ### Bathroom - Private bathroom - Shower/bathtub combination - Towels provided ### Entertainment - TV with cable channels ### Food and drink - Microwave - Refrigerator ### More - Air conditioning ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: 11:30 PM Minimum check-in age - 18 ### Check-out Check-out before 10:30 AM ### Special check-in instructions Front desk staff will greet guests on arrival at the property This property doesn't offer after-hours check-in Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome Rollaway/extra beds are not available. Cots (infant beds) are not available ### Payment types at the property ## Important information ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention This property does not have any lifts ### Property is also known as Heritage Inn Cleveland Heritage Inn Motel Heritage Inn Cleveland Heritage Inn Motel Cleveland ## Frequently asked questions ### Is Heritage Inn pet-friendly? ### How much does it cost to stay at Heritage Inn? ### How much is parking at Heritage Inn? ### What time is check-in at Heritage Inn? ### What time is check-out at Heritage Inn? ### Where is Heritage Inn located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Heritage Inn Reviews 6.0 All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 6.4 Cleanliness ### 5.8 Location ### 6.0 Staff & service ### 5.8 Property conditions & facilities 10 - Excellent 13 8 - Good 23 6 - Okay 14 4 - Poor 11 2 - Terrible 21 ## Reviews Verified ### 10/10 Excellent #### Verified traveller 15 Sept 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort This hotel was worth the cost. It was clean and affordable. Highly recommend it if traveling on a budget! ##### Verified traveller Stayed 1 night in Sep 2023 Verified ### 10/10 Excellent #### Brian 20 Dec 2025 Liked: Cleanliness, staff & service Disliked: Amenities Yes everything was fine ##### Brian Stayed 1 night in Dec 2025 Verified ### 8/10 Good #### Dylan 9 Jun 2023 Liked: Cleanliness, staff & service, property conditions & facilities Very decent and fairly cheap too would stay again ##### Dylan Verified ### 8/10 Good #### Shante 27 Mar 2023 Liked: Cleanliness, staff & service, property conditions & facilities Nice staff, clean room ##### Shante Stayed 1 night in Mar 2023 Verified ### 6/10 Okay #### Heather 4 Jan 2025 #### Rough around the edges but good for price Cheap hotel but u get what u pay for. The front desk is much nicer than they use to be but overall it's a work in progress. Under new owner I've heard and the hotel room are getting increasingly better as time goes on. The last issue we had was the bathroom sink faucet running non stop. ##### Heather Stayed 1 night in Jan 2025 Verified ### 8/10 Good #### Amanda 20 Mar 2025 K ##### Amanda Stayed 1 night in Mar 2025 Verified ### 6/10 Okay #### Beth 8 Oct 2023 Disliked: Amenities, property conditions & facilities The room smelt and looked unclean. The guy who checked us in was also kind of rude. ##### Beth Stayed 1 night in Oct 2023 Verified ### 6/10 Okay #### Ken 4 May 2023 Disliked: Staff & service, amenities When checking in, there was a tiny window outside that someone passed a pen and paper to fill out to me to fill in! Then I had to pass my id and credit card through the tiny window and received a key for the room. The whole time checking in I never saw who I was dealing with!! Very strange ##### Ken Stayed 1 night in Apr 2023 Verified ### 4/10 Poor #### Darrel 10 Jun 2023 Disliked: Cleanliness, staff & service, property conditions & facilities The bathroom door knob was broken on the inside n the tv half work n there was mice dropping in some the drawers n kill a few of roaches in the room n one of the drawers handle was broken also n the telephone in the room was not working ##### Darrel Stayed 5 nights in Jun 2023 Verified ### 6/10 Okay #### Franklin 6 Jan 2021 Liked: Cleanliness, property conditions & facilities, room comfort Disliked: Staff & service i booked 2 rooms both queen beds and smoking for a good price they was avaible but when i get there an hour and half after booking the rooms.....she said they wasnt avaible she had 2 double beds non smoking rooms but it would cost more i feel like if i booked the rooms that was avaible i should have at least paid the same price cause it was their mess up not mine ##### Franklin Stayed 1 night in Jan 2021 Verified ### 2/10 Terrible #### Gennie 16 Mar 2025 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Worst experience of my life. We stayed in Room 119 to wait out a storm in our area The room was absolutely disgusting We found bed bugs There were holes in the bathroom door that did not shut properly or lock The sockets were broken and looked burnt Most of the sockets didn't work at all The chair was burnt from cigarettes There were cigarette Burns all in the Dubay In sheets there was also makeup on the sheets The shower curtain was absolutely filthy and the faucet on the only sink broke off In my hand do not recommend staying here I would have asked for a refund, but the couple act like they didn't speak English well and couldn't understand me. ![](https://a.travel-assets.com/ugc/hotel-reviews/0D7B4B48A31E6F9825E236AC7CE0709D231F85C41742146612114.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/2387A850F010E9A60929D3F6F9E09C19AA2EF5B91742146617222.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/D3BD4D6698BA3D18E10CB5971F40782D737B8BC51742146622220.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/57F5B6662B0D360BD62F38EADFE6D5952CFCA60F1742146623310.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Gennie Stayed 1 night in Mar 2025 Verified ### 8/10 Good #### candace 20 Jan 2023 Liked: Cleanliness, staff & service Disliked: Amenities Na ##### candace Stayed 1 night in Jan 2023 Verified ### 2/10 Terrible #### Anna 15 May 2022 Disliked: Cleanliness, staff & service, property conditions & facilities Would not recimend this place... They told me one price and charged me 25.00 more then they said... The rooms were dirty the tv didnt work... No tissue paper in the room... No towels... The mananger was really smart with me and just plain out rude... ##### Anna Stayed 1 night in May 2022 Verified ### 6/10 Okay #### Donna 2 May 2022 Disliked: Property conditions & facilities #### Look elsewhere Room needed work. Plaster coming off ceiling. Bathroom door didnt shut. Bed was clean but there was holes in the sheets from cigarettes. Would not recommend. 2/10 ##### Donna Stayed 1 night in Apr 2022 Verified ### 2/10 Terrible #### Holly 25 Apr 2022 The gentleman is very rude ##### Holly Stayed 1 night in Apr 2022 Verified ### 8/10 Good #### farron 30 Nov 2021 Liked: Cleanliness Disliked: Property conditions & facilities Hot water, decent bed, heater was on when I arrived on a chilly night. Small room, older, and late night check in was odd. Hey, it was a stop over late at night procured based on pricing. Met my needs at the time. ##### farron Stayed 1 night in Nov 2021 Verified ### 10/10 Excellent #### Stephanie 27 Nov 2021 Super friendly staff, The rooms were very clean, I recommend this to others ##### Stephanie Stayed 2 nights in Nov 2021 Verified ### 8/10 Good #### Linda 13 Oct 2021 Liked: Cleanliness, staff & service, property conditions & facilities The owner's/management was so nice and pleasant to me and honestly, not too many people have been pleasant to be around! I seem to push ##### Linda Stayed 1 night in Sep 2021 Verified ### 10/10 Excellent #### John 30 Sept 2021 Liked: Cleanliness, staff & service, property conditions & facilities Good price and location. My sink doesn't drain that well; probably has hair holding it back. Bring me a wire with a hook one end and a loop on the other, and I'll fish out the "rat"! ##### John Stayed 4 nights in Sep 2021 Verified ### 6/10 Okay #### Johnny 12 Jul 2021 Disliked: Cleanliness, property conditions & facilities #### Adequate Adequate at best, ok for short night. Only good- cheap price. ##### Johnny Stayed 1 night in Jul 2021 Verified ### 2/10 Terrible #### Verified traveller 3 Jul 2021 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities Was unable to check in they refused to allow check in even with payment already paid and credit card on file without $100 cash deposit also refused to also give me a refund ##### Verified traveller Stayed 1 night in Jul 2021 Verified ### 2/10 Terrible #### Randall 28 Jun 2021 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Don't Stay unless you absolutely have too. When I first arrived to check in they told me, my name wasn't in the books and was about to charge me 80$ a night, I booked this Motel back in March of 2021 for only 47$ a night I was a little upset since I just got off from a long drive and just wanted a bed to rest in but could not. I left the Motel to cool off and get something to eat came back later and had my wife show them I did rent a room from hotels.com and they finally agreed. Once we got into the room it wasn't the one I requested. it was two full beds and I wanted one queen bed, but they was all booked and I couldn't get my room changed. On the sigh out front of the motel it says daily cleaning, They didn't clean our room one day we was there, and we stayed for three nights. ##### Randall Stayed 3 nights in Jun 2021 Verified ### 2/10 Terrible #### HEATHER 8 Jun 2021 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Crack den of mold and filth Horrible horrible horrible. Huge gap in the door u could see outside. Mold on shower curtain and in broken bathroom light. Holes in the headboards and patched holes not painted all over the wall. It looked like a crack den. On both sides there were permanent tenants who were working on their motorcycles and had stuff stacked up all around my hotel room door. Also kept having car pull up and doing drug deals right outside my window. It was supppppper sketchy. Hotels.com shouldn’t let them advertise in here. Absolutely the worst motel I’ve ever stayed in Also booked a $45 queen room. Got put in a double bed room for $55\. She over charged and could barely speak English. Kept answering my questions wrong Bc she didn’t understand. Booked two nights only stayed one Bc it was disgusting. ![Mold inside seam of shower curtain ](https://a.travel-assets.com/ugc/hotel-reviews/BA6AE323EEFF3566EAE955FD405B7899B52FBBA31623148899662.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Holes not patched in walls](https://a.travel-assets.com/ugc/hotel-reviews/17C1DF6CF5D2AA565C3F3408FC1BB80E9F6BA3321623148906133.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Broken bathroom light which u can see the build up or mold inside ](https://a.travel-assets.com/ugc/hotel-reviews/AD2B30F8FCD0FD08E80DEA421E9F3BC92428775B1623148934248.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Filthy bathroom](https://a.travel-assets.com/ugc/hotel-reviews/6009F411139948AFC70F268AB3237EF4481F255B1623148955168.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### HEATHER Stayed 2 nights in Jun 2021 Verified ### 2/10 Terrible #### Michele 31 Mar 2021 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Extremely Horrible They refused my reservation & refused to look up my reservation & they were extremely rude. ##### Michele Stayed 1 night in Mar 2021 Verified ### 2/10 Terrible #### Verified traveller 22 Mar 2021 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Rude and more rude They was very rude. I call yo let thrm know we was have a little bit of troubleand we be there shortly and he told me i had 30 min ot he was filling the room me and my boyfruend looked for 3 hours for another room ##### Verified traveller Stayed 1 night in Mar 2021 ---