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Reviews of Hotel le Verger

3 out of 5
Hotel le Verger
Via Tour de Grange, 53, Chatillon, AO

Reviews

6.6
Rating 10 - Excellent. 15 out of 83 reviews" "
Rating 8 - Good. 25 out of 83 reviews" "
Rating 6 - Okay. 20 out of 83 reviews" "
Rating 4 - Poor. 14 out of 83 reviews" "
Rating 2 - Terrible. 9 out of 83 reviews" "

6.0/10

Cleanliness

7.2/10

Staff & service

6.0/10

Amenities

6.2/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

2/10 Terrible

Tobenna

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible experience, Do not stay here!
This is my first time leaving a review on here because this was one of my worst hotel experiences. Basically everything was wrong with this hotel and the room we were assigned. Be warned and save yourself the headache we had to deal with. Room booked was supposed to have a balcony, it didn’t. Hotel receptionist was supposed to speak English, Italian and French. She only spoke Italian and was very confused. She couldn’t find our booking for a while and claimed we hadn’t paid but eventually called her son who helped her find our booking. There were house flies and spider webs in the room. There was mold and old food in the fridge. There was water damage on the ceiling. The toilet and Wi-Fi didn’t work after the first day. Mattress was very bad. Some outlets didn’t work.
Stayed 3 nights in Dec 2023

4/10 Poor

Layton

Disliked: Staff & service, amenities
This property is out of the way and not near dining. The owner was nice but there was no food service close by.

8/10 Good

John

Travelled with family
Liked: Cleanliness
Stayed 2 nights in Aug 2023

4/10 Poor

Peter

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very dated.
Stayed 1 night in Jul 2023

4/10 Poor

Robert

Disliked: Staff & service, property conditions & facilities
Location was good for my needs. The property looked nothing like the photos provided. Inside the filthy room was exposed wiring. The walls and floors were filthy. Multiple spider webs throughout the room. No toilet paper provided. The property exterior had weeds growing knee high. Very unkept. I could go on, but you get the picture. The lady running the location asked mr how i liked my room and I explained how filthy it was. She shrugged her shoulders and said "sorry".
Stayed 1 night in Jun 2023

10/10 Excellent

David

Liked: Staff & service, property conditions & facilities, room comfort
A beautiful building with a good view from the balcony. Some people may consider the room a little dated but we thought this was part of its charm. Our host was an elderly lady who was very attentive and polite, she was very fastidious about getting all the details from our passport. At breakfast time she greeted us in a white overall apron, and took great care of everyone dining. We would definitely stay there again.
Stayed 1 night in Apr 2023

10/10 Excellent

Leif Mikael

Stayed 1 night in Jun 2022

10/10 Excellent

Jack

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing design boutique hotel
Amazing place. New and with astonishing design. The lady is just great
Stayed 1 night in Nov 2021

6/10 Okay

Gillian

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Mixed experience
The good: Location is not far off the road for Monte Bianco tunnel and walking distance for the centre of Chatillon. We had a large family room. The beds were comfy and clean. There was an amazing view. The room also had a fridge. The owners were very nice. Please note that they didn’t speak English but they were very understanding of my poor Italian and between that and French we coped fine. The not so good: there wasn’t warm water for part of the stay - it worked in the evening but not early morning. Also the plugs are old style European so a normal Italian plug didn’t work. We were only there for one night so it wasn’t a problem but it could be. I don’t mind the slightly tired decor but some of the facilities do need an update. We couldn’t have breakfast as we had to leave very early so I can’t comment on that. Overall fine but not good value as we would have expected to be able to have a shower/charge our phones for €100.
Stayed 1 night in Oct 2021

8/10 Good

fabio

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
luogo tranquillo, la signora gentilissima. posizione buona per diversi punti di interesse.
Stayed 1 night in Oct 2023

4/10 Poor

Sylvie

Stayed 2 nights in Oct 2023

4/10 Poor

Silvana

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

10/10 Excellent

Werner

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Insgesamt gute Unterkunft
Stayed 3 nights in Aug 2023

8/10 Good

MARIO FRANCESCO

Travelled with partner
Liked: Amenities
Disliked: Cleanliness, staff & service
Arredo insufficiente con letti scomodi, pur con comoda spaziosità, scarsa pulizia generale e rumorosità degli scarichi adiacenti.
Stayed 6 nights in Aug 2023

2/10 Terrible

Daphna

Stayed 2 nights in Aug 2023

2/10 Terrible

Maria Soledad, Manuel

Stayed 4 nights in Aug 2023

6/10 Okay

Raffaella

Stayed 2 nights in Aug 2023

6/10 Okay

Sylvie

Stayed 1 night in Aug 2023

6/10 Okay

Maurizio

Stayed 2 nights in Aug 2023

6/10 Okay

Annarita

Stayed 13 nights in Aug 2023

8/10 Good

MARIO

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2023

4/10 Poor

Marco

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2023

8/10 Good

Claude, THYEZ

Travelled with group
Liked: Cleanliness, staff & service, amenities
Établissement sympathique, je reviendrais
Stayed 2 nights in Aug 2023

2/10 Terrible

Alessandro

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Struttura orribile
Struttura datata e fatiscente, camera molto sporca con prese della corrente non funzionanti e non ancorate al muro, veramente una bettola sconsigliatissimo da non prendere neanche in considerazione. Consiglierei una visita da parte della ASL.
Stayed 2 nights in Aug 2023

6/10 Okay

Peggy

Travelled with family
Liked: Staff & service
Hôte très sympathique mais la chambre était poussiéreuse
Stayed 2 nights in Aug 2023

10/10 Excellent

Liliane

Stayed 1 night in Jul 2023

10/10 Excellent

matthias

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Parfait
Accueil parfait, chambre parfaite et cadre superbe. Superbe accueil. Toute la famille a adoré. Je recommande
Stayed 1 night in Jul 2023

6/10 Okay

Fabien

Disliked: Property conditions & facilities
Ideale per un soggiorno economico breve senza troppe pretese.
Stayed 2 nights in Jul 2023

4/10 Poor

Lorenzo

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Scarsa pulizia e parcheggio inesistente
Stayed 1 night in Jul 2023

6/10 Okay

Antonietta

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Struttura ferma agli anni 70, stanza polverosa necessita di una ristrutturazione profonda
Stayed 1 night in Jul 2023

8/10 Good

Manfred

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ruhig, Stadtnah,Parkplatz
Stayed 1 night in Apr 2023

4/10 Poor

Andrei

Travelled with family and small children, Travelled with group
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2023

2/10 Terrible

ISTOC

Travelled with family
Disliked: Cleanliness, property conditions & facilities
.
Stayed 1 night in Mar 2023

8/10 Good

nourhen

Liked: Staff & service
Stayed 1 night in Feb 2023

10/10 Excellent

Danilo

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sono stato 2 notti nel weekend passato per staccare dalla città. Devo dire che il posto esterno è incantevole, la stanza si affacciava sulle alpi e sulla vallata . Internamente la stanza si presentava comunque pulita ma con un arredamento spartano . Per il resto l hotel è in un punto strategico per andare a Cervinia .i proprietari sono stati cordiali e gentilissimi . Mi hanno cominque risolto un problema di prenotazione e devo dire che mi sono sentito un po come in famiglia . Il prezzo è uno dei piu bassi del territorio. Siamo stati davvero bene . Ci torneremo .
Stayed 1 night in Feb 2023

8/10 Good

GASPARE

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Qualità prezzo ok
Stayed 1 night in Feb 2023

2/10 Terrible

Stefano

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Abbiamo trovato uno scorpione in camera . Lo riscrivo perché magari qualcuno può pensare ad un errore . Abbiamo trovato uno scorpione in camera.
Stayed 1 night in Jan 2023

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Jan 2023

10/10 Excellent

Mihai dumitru

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Multumit de tot
Am fost foarte multumiti de primire comfortul hotelului. Zona linistita si o priveliste de neuitat!!
Stayed 3 nights in Jan 2023

10/10 Excellent

Giulia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

6/10 Okay

Giordano

Travelled with family
Liked: Staff & service
Ciao a tutti La struttura è datata e carente su molti aspetti. Pulizia scarsa e letti rotti. La nota positiva che gradirei sottolineare è che la proprietaria è una signora molto gentile.

8/10 Good

Simona

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gestione familiare.donnina qnzziana fantastica
Stayed 1 night in Dec 2022

4/10 Poor

Alessandro

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
La struttura necessita di ristrutturazione e di ringiovanimento.
Stayed 2 nights in Nov 2022

4/10 Poor

Elisa

Travelled with group
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness, amenities
Hotel molto carino dall'esterno ma purtroppo le camere all'interno lasciavano un po' desiderare. Lenzuola bucate e sporche, asciugamani macchiati, prese della corrente staccate. Sicuramente risolvendo questi piccoli inconveniente sarebbe un 10.
Stayed 1 night in Nov 2022

4/10 Poor

Daniel

Travelled with family
Disliked: Staff & service
Plus que décevant
Un établissement qui nécessite une bonne rénovation! Tapis vieillot rideaux poussiéreux, moucherons dans la salle d'eau etc... En entrant à la réception on a l'impression de faire un saut à une autre époque. Pas de petit déjeuné proposé. Le parking de l'établissement sous-dimensionné. Les lève-tôt doivent réveiller les autres pour qu'ils déplacent leurs véhicules. Franchement un très mauvais rapport qualité prix!
Stayed 1 night in Oct 2022

6/10 Okay

Andrea

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Struttura molto vecchia, alcune cose non sono molto a norma ( ad esempio il poggiolo) , asciugamani per il viso sporchini ma quando si arriva alla struttura si capisce un po’ com’è! Ad accogliere c è una signora molto gentile.. un bell hotel ma sicuramente tutto da ristrutturare ! Per il prezzo che ho pagato andava bene, forse avrei evitato i 10 euro buttati via delle colazione. Un cappuccino che sapeva di orzo e 3 marmellate in crocie con due fette biscottate . Per 5 euro a testa mi aspettavo qualcosina in più. Per fare un paio di giorni ci sta ! Ma senza colazione sconsiglio
Stayed 2 nights in Aug 2022

8/10 Good

Gabriela

Travelled with group
Liked: Cleanliness, staff & service
Liegt "strategisch" günstig für Ausflüge, besonders in die Seitentäler zum Matterhorn und ins Gebiet des Monte Rosa. Aber eigenes Auto vorteilhaft.
Stayed 2 nights in Aug 2022

8/10 Good

Susanna

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2022

2/10 Terrible

Yvan

Stayed 2 nights in Apr 2022

4/10 Poor

rudy

Stayed 1 night in Jan 2022