Title: Econo Lodge Inn & Suites Matthews - Charlotte Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Econo Lodge Inn & Suites Matthews - Charlotte Travelers warm themselves by the inviting fireplace in the lobby, planning their day over fresh coffee while appreciating convenient express check-out options ## Photo gallery for Econo Lodge Inn & Suites Matthews - Charlotte ![Premium bedding, iron/ironing board, cots/infant beds, rollaway beds - Econo Lodge Inn & Suites Matthews - Charlotte (Matthews)](https://images.trvl-media.com/lodging/1000000/30000/24300/24216/f40b0099.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Exterior - Econo Lodge Inn & Suites Matthews - Charlotte (Matthews)](https://images.trvl-media.com/lodging/1000000/30000/24300/24216/35b946f6.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby - Econo Lodge Inn & Suites Matthews - Charlotte (Matthews)](https://images.trvl-media.com/lodging/1000000/30000/24300/24216/5465b93f.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby - Econo Lodge Inn & Suites Matthews - Charlotte (Matthews)](https://images.trvl-media.com/lodging/1000000/30000/24300/24216/1b152963.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby - Econo Lodge Inn & Suites Matthews - Charlotte (Matthews)](https://images.trvl-media.com/lodging/1000000/30000/24300/24216/63764d07.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies In the heart of Matthews, Econo Lodge Inn & Suites Matthews - Charlotte welcomes guests with practical comforts. Travelers appreciate the laundry facilities, lobby fireplace, and on-site restaurant. The property offers WiFi, TVs, and complimentary coffee and tea in the lobby. ## Reviews 5.4 ## Popular amenities - Pet-friendly - Parking included - Free Wi-Fi - Restaurant - Air-conditioning - Laundry room £59 includes taxes & fees 11 Feb - 12 Feb ## Room options ### Check availability for these dates Tonight [Feb 10 - Feb 11](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-10&endDate=2026-02-11&selected=24216&PinnedHotelID=24216&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-10&endDate=2026-02-11&selected=24216&PinnedHotelID=24216&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Feb 11 - Feb 12](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-11&endDate=2026-02-12&selected=24216&PinnedHotelID=24216&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-11&endDate=2026-02-12&selected=24216&PinnedHotelID=24216&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Feb 13 - Feb 15](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-13&endDate=2026-02-15&selected=24216&PinnedHotelID=24216&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-13&endDate=2026-02-15&selected=24216&PinnedHotelID=24216&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Feb 20 - Feb 22](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-20&endDate=2026-02-22&selected=24216&PinnedHotelID=24216&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-20&endDate=2026-02-22&selected=24216&PinnedHotelID=24216&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 6 of 6 rooms ### View all photos for Room, 1 King Bed, Accessible, Smoking ![Premium bedding, iron/ironing board, cots/infant beds, rollaway beds](https://images.trvl-media.com/lodging/1000000/30000/24300/24216/04094f45.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 1 King Bed, Accessible, Smoking ### Highlights Air conditioning Fridge Flat-screen TV Sofa bed Cots/infant beds Premium bedding Shower/bath combination Private bathroom - Sleeps 2 - 1 King Bed ### View all photos for Room, 1 King Bed, Accessible, Non Smoking ![Premium bedding, iron/ironing board, cots/infant beds, rollaway beds](https://images.trvl-media.com/lodging/1000000/30000/24300/24216/04094f45.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 1 King Bed, Accessible, Non Smoking ### Highlights Air conditioning Fridge Flat-screen TV Sofa bed Cots/infant beds Premium bedding Shower/bath combination Private bathroom - Sleeps 2 - 1 King Bed ### View all photos for Standard Double Room, 2 Double Beds, Smoking ![Premium bedding, iron/ironing board, cots/infant beds, rollaway beds](https://images.trvl-media.com/lodging/1000000/30000/24300/24216/cedfb75a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Double Room, 2 Double Beds, Smoking ### Highlights Air conditioning Fridge Flat-screen TV Sofa bed Cots/infant beds Premium bedding Shower/bath combination Private bathroom - Sleeps 4 - 2 Double Beds ### View all photos for Standard Room, 1 King Bed, Smoking ![Premium bedding, iron/ironing board, cots/infant beds, rollaway beds](https://images.trvl-media.com/lodging/1000000/30000/24300/24216/04094f45.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 King Bed, Smoking ### Highlights Air conditioning Fridge Flat-screen TV Sofa bed Cots/infant beds Premium bedding Shower/bath combination Private bathroom - Sleeps 2 - 1 King Bed ### View all photos for Standard Room, 2 Double Beds, Non Smoking ![Premium bedding, iron/ironing board, cots/infant beds, rollaway beds](https://images.trvl-media.com/lodging/1000000/30000/24300/24216/cedfb75a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 2 Double Beds, Non Smoking ### Highlights Air conditioning Fridge Flat-screen TV Sofa bed Cots/infant beds Premium bedding Shower/bath combination Private bathroom - Sleeps 4 - 2 Double Beds ### View all photos for Standard Room, 1 King Bed, Non Smoking ![Premium bedding, iron/ironing board, cots/infant beds, rollaway beds](https://images.trvl-media.com/lodging/1000000/30000/24300/24216/04094f45.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 King Bed, Non Smoking ### Highlights Air conditioning Fridge Flat-screen TV Sofa bed Cots/infant beds Premium bedding Shower/bath combination Private bathroom - Sleeps 2 - 1 King Bed ## You may also like Ad ![Premium bedding, desk, laptop workspace, free WiFi](https://images.trvl-media.com/lodging/1000000/50000/40400/40353/9b444169.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Studio 6 Suites Charlotte, NC - Tyvola Rd/Executive Park Executive Park - Pet-friendly - Parking included - Free Wi-Fi - Air-conditioning 5.8 229 reviews £53 includes taxes & fees 12 Mar - 13 Mar [](https://www.expedia.co.uk/Charlotte-Hotels-Extended-Stay-America-Suites-Charlotte-Tyvola-Rd-Executive-P.h40353.Hotel-Information?chkin=2026-3-12&chkout=2026-3-13&rm1=a2®ionId=178247&destination=Charlotte (and vicinity)&destType=MARKET&latLong=35.22727,-80.84296&searchId=42af7e8c-5d3c-4de7-83ef-a7714ab87850&top_cur=GBP) Ad ![Exterior](https://images.trvl-media.com/lodging/60000000/59180000/59176100/59176057/ef5a3d3d.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### WoodSpring Suites Charlotte - 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More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FCharlotte-Hotels-Econo-Lodge-Inn-Suites-Matthews-Charlotte.h24216.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FCharlotte-Hotels-Econo-Lodge-Inn-Suites-Matthews-Charlotte.h24216.Hotel-Information) ## About the area Located in Matthews, Econo Lodge Inn & Suites Matthews - Charlotte is connected to a shopping centre. Quail Hollow Club and Bowlero Matthews are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit SouthPark Mall and Idlewood Shopping Center. Check out an event or a game at Spectrum Center, and consider making time for NASCAR Hall of Fame, a top attraction not to be missed. Spend some time exploring the area's activities, including golfing. [Visit our Matthews travel guide](https://www.expedia.co.uk/Matthews.dx10417) [View more Motels in Charlotte](https://www.expedia.co.uk/Charlotte-Motels.d178247-aaMotels.Travel-Guide-Accommodation) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C35.11895%2C-80.69460&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=Fou97BbqXCBppFZnHE25BwiIvoA=) 1938 Moore Rd, Matthews, NC, 28105 ### What's nearby - ![Home of the Charlotte Hornets.](https://images.trvl-media.com/place/866/e7a16b10-1d81-4b32-b911-a943b1369ad3.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Spectrum Center 19 min drive \- 14.0 miles - Bowlero Matthews 9 min walk \- 0.5 miles - Sportsplex at Matthews 16 min walk \- 0.9 miles - Matthews Heritage Museum 3 min drive \- 1.9 miles - Novant Health Matthews Medical Center 3 min drive \- 1.5 miles ### Getting around - Charlotte Station 18 min drive - Charlotte-Douglas International Airport (CLT) 27 min drive ### Restaurants - Starbucks 2 min drive - Texas Roadhouse 3 min drive - Golden Corral 9 min walk - Chipotle Mexican Grill 2 min drive - Wendy's 5 min walk ## About this property ### Econo Lodge Inn & Suites Matthews - Charlotte Motel connected to the convention centre Take advantage of laundry facilities, a fireplace in reception and a restaurant at Econo Lodge Inn & Suites Matthews - Charlotte. Guests can connect to free in-room WiFi. Other perks at this motel include: - Free self-parking - Extended parking, express check-out and express check-in - A 24-hour front desk, a TV in reception and multilingual staff Room features All 62 rooms have comforts such as premium bedding and air conditioning, in addition to thoughtful touches such as free WiFi. Extra amenities include: - Sofa beds, cots/infant beds and rollaway/extra beds (surcharge) - Bathrooms with shower/bath combinations - 32-inch flat-screen TVs with premium channels - Fridges, on-request microwaves and coffee/tea makers ## Similar properties ![Desk, laptop workspace, blackout curtains, iron/ironing board](https://images.trvl-media.com/lodging/1000000/120000/116600/116555/26496693.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Microtel Inn by Wyndham Matthews/Charlotte Matthews - Breakfast included - Parking included - Free Wi-Fi - Air-conditioning 6.2 1,001 reviews £52 includes taxes & fees 24 Feb - 25 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-24&endDate=2026-02-25&selected=116555&PinnedHotelID=116555&HadPinnedHotel=true®ionId=-1&adults=2) ![Free daily buffet breakfast ](https://images.trvl-media.com/lodging/1000000/90000/84600/84517/0a25b1dd.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Sleep Inn Matthews - Charlotte Matthews - Breakfast included - 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Pet-friendly - Parking included - Free Wi-Fi - Air-conditioning 6.2 252 reviews £52 includes taxes & fees 18 Feb - 19 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-18&endDate=2026-02-19&selected=20424074&PinnedHotelID=20424074&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby](https://images.trvl-media.com/lodging/1000000/50000/43400/43327/f328ae1e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Comfort Inn Matthews - Charlotte Matthews - Pool - Breakfast included - Parking included - Free Wi-Fi 8.2 Very good 1,122 reviews £67 includes taxes & fees 15 Feb - 16 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-15&endDate=2026-02-16&selected=43327&PinnedHotelID=43327&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-02-24&endDate=2026-02-25&selected=24216&PinnedHotelID=24216&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=24216,116555,84517,24267911,42712) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Free self parking on site - RV/bus/lorry parking on site - Extended parking on site - Limited on-site self parking - Wheelchair-accessible parking available ### Food and drink - A restaurant - Coffee and tea in common areas ### Restaurants on site - Machu Picchu - Pizza Hut ### Things to do - TV in common areas ### Family friendly - In-room cot - In-room refrigerator - In-room sofa bed - Laundry facilities - Microwave on request - Rollaway/extra bed (surcharge) ### Conveniences - 24-hour front desk - Laundry facilities ### Guest services - Housekeeping (daily) - Multilingual staff ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - No lift - Wheelchair-accessible parking ### More - 1 building - 2 floors - Designated smoking areas - Fireplace in lobby ## Room amenities ### Bedroom - Cot - Premium bedding - Rollaway/extra bed (surcharge) - Sofa bed ### Bathroom - Hair dryer (on request) - Private bathroom - Shower/bathtub combination - Towels provided ### Entertainment - 32-inch flat-screen TV with premium cable channels ### Food and drink - Coffee/tea maker - Microwave on request - Refrigerator ### More - Air conditioning (climate-controlled) - Free local calls - Iron/ironing board on request - Phone ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: 11:00 AM Late check-in subject to availability Express check-in available ### Check-out Check-out before 11 AM Express check-out available ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets are allowed for an extra charge of USD 25 per pet, per night Service animals are welcome, and are exempt from fees Welcoming dogs and cats only 2 total (up to 7 kg per pet) Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation ### Children and extra beds Children are welcome Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are available for USD 15.0 per night. Cots are available on request at the property ### Payment types at the property ## Important information ### Optional extras - Pet fee: USD 25 per pet, per night - Service animals are exempt from fees - Rollaway bed fee: USD 15.0 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice) Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention This property does not have any lifts ### Property is also known as Econolodge Hotel Matthews Econolodge Matthews Econo Lodge Inn Matthews Charlotte Econo Lodge Matthews Charlotte Econo Lodge Inn & Suites Matthews - Charlotte Motel Econo Lodge Inn & Suites Matthews - Charlotte Matthews Econo Lodge Inn & Suites Matthews - Charlotte Motel Matthews ## Frequently asked questions ### Is Econo Lodge Inn & Suites Matthews - Charlotte pet-friendly? ### How much does it cost to stay at Econo Lodge Inn & Suites Matthews - Charlotte? ### How much is parking at Econo Lodge Inn & Suites Matthews - Charlotte? ### What time is check-in at Econo Lodge Inn & Suites Matthews - Charlotte? ### What time is check-out at Econo Lodge Inn & Suites Matthews - Charlotte? ### Where is Econo Lodge Inn & Suites Matthews - Charlotte located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Econo Lodge Inn & Suites Matthews - Charlotte Reviews 5.4 All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 6.0 Cleanliness ### 5.8 Location ### 6.4 Staff & service ### 5.2 Property conditions & facilities 10 - Excellent 34 8 - Good 49 6 - Okay 61 4 - Poor 62 2 - Terrible 73 ## Reviews ### 10/10 Excellent #### Lisa 4 May 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Check in was wonderful the gentleman at the desk has a great personality and made everything perfect ##### Lisa Stayed 1 night in May 2025 ### 10/10 Excellent #### Tamara 23 Nov 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The room was very clean. The linens and towels were so white and clean. Definitely worth a visit. ##### Tamara Stayed 1 night in Nov 2023 ### 10/10 Excellent #### Christopher 22 May 2024 Liked: Cleanliness, staff & service, property conditions & facilities Simple and clean for what it is/appears to be, no issues. ##### Christopher Stayed 1 night in May 2024 ### 4/10 Poor #### Della 17 Jan 2025 Liked: Staff & service Disliked: Amenities, property conditions & facilities The electrical condition is a fire hazard. Lights all had shorts, some outlets did too. Water not very warm and ran extremely slow. Property needs a LOT of work in the rooms. Staff very pleasant and friendly. ##### Della ### 8/10 Good #### Richard 8 Sept 2024 Liked: Cleanliness, staff & service, property conditions & facilities The room was quiet and clean. During the night a piece of the ceiling texture about 1 square foot in size fell to the floor near the vanity / sink. The bed was too firm for my taste. Breakfast was not provided. ##### Richard Stayed 1 night in Sep 2024 ### 6/10 Okay #### Donna 14 Oct 2025 #### Adequate Didn’t see any designated pet area. Just went to vacant lot next door. ##### Donna Stayed 1 night in Oct 2025 ### 6/10 Okay #### Donna 8 Aug 2025 Disliked: Cleanliness ##### Donna Stayed 1 night in Aug 2025 ### 4/10 Poor #### Tyler 12 Apr 2025 Liked: Staff & service Disliked: Property conditions & facilities Wasn’t the room in the pictures ##### Tyler Stayed 1 night in Apr 2025 ### 6/10 Okay #### Kenneth 17 May 2025 Liked: Cleanliness, staff & service Na ##### Kenneth Stayed 1 night in May 2025 ### 6/10 Okay #### Ryan 3 Mar 2024 Average for a 1 night stay ##### Ryan Stayed 1 night in Mar 2024 ### 10/10 Excellent #### Claudia 29 Oct 2024 Liked: Cleanliness, staff & service, property conditions & facilities I don’t recall the name of the gentleman that checked me in shortly after midnight Saturday into Sunday, but he was extremely kind and helpful when my friend and I were in a bind and made what was a disastrous night into a night that allowed us to breathe and get some much needed rest. ##### Claudia Stayed 2 nights in Oct 2024 ### 10/10 Excellent #### liwei 16 Jul 2023 Liked: Cleanliness, staff & service, property conditions & facilities Very nice ##### liwei Stayed 1 night in Jul 2023 ### 2/10 Terrible #### Daniel 15 Oct 2024 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities Roach in between comforter on top of the sheets and on wooden furniture beside the door. ##### Daniel Stayed 1 night in Oct 2024 ### 8/10 Good #### Sion 26 Sept 2022 Liked: Staff & service The manager and staff were very nice and helpful. The rooms had been partially updated but the bathrooms and ceiling finishes (peeling drywall, dated bathtub and fixtures, toilet that rocked back and forth) needed to be replaced ASAP ##### Sion Stayed 1 night in Sep 2022 ### 6/10 Okay #### Verified traveller 11 Oct 2024 Liked: Staff & service Disliked: Property conditions & facilities, room comfort Room smelled heavily of mildew ##### Verified traveller Stayed 1 night in Oct 2024 ### 4/10 Poor #### Amber 10 Feb 2023 Liked: Staff & service Disliked: Cleanliness, amenities, property conditions & facilities Needs lots of updating ! ##### Amber Stayed 1 night in Feb 2023 ### 8/10 Good #### Theresa 15 Nov 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities N/A ##### Theresa Stayed 4 nights in Oct 2024 ### 4/10 Poor #### ivon 5 Oct 2024 Disliked: Cleanliness, amenities, property conditions & facilities The room was outdated the popcorn celing was falling apart and bugs in the room ##### ivon Stayed 1 night in Oct 2024 ### 2/10 Terrible #### Amanda 4 Mar 2023 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities THE BED HAS BED BUGS and the sheets are peed all over . Horrible ##### Amanda Stayed 1 night in Mar 2023 ### 8/10 Good #### David 2 Oct 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Airline stranded me due to a cancelled flight at 11:00 at night and they told me that there were no hotels nearby available, and that I was to sleep at the airport. Likely I was able to find this place. I checked in around midnight, I haven’t eaten anything all day due to the airline, and I did not have my luggage which included my toiletries. Thankfully the owner took it upon himself to help me out by driving me to a Wendy’s so that I can get something to eat, and then he drove me to a local gas station where I was able to purchase things like toothbrush, toothpaste, and deodorant. They really took care of me. ##### David Stayed 1 night in Oct 2024 ### 8/10 Good #### argie 17 Nov 2022 Disliked: Amenities The bed was uncomfortable too soft and sunk too far down when I layed down. Sound like I was laying in straw. ##### argie Stayed 1 night in Nov 2022 ### 6/10 Okay #### Juventina 21 Jul 2022 Disliked: Amenities, property conditions & facilities I was disappointed the front desk looked like it was in good shape but then you go to the rest of the establishment ts poor managed. The rooms air conditioning was off so it was very hot and it did not cool the room all nigh the room had a weurd smell in it!l ##### Juventina Stayed 1 night in Jul 2022 ### 8/10 Good #### Verified traveller 17 Nov 2022 Liked: Cleanliness, staff & service, property conditions & facilities #### South east of Charlotte The room is very nice. The king bed on the other hand needs to be replaced. Springs poke you and the form no longer flat but a bowl. …. And the heat doesn’t work on the unit. So, we weren’t as warm as we wanted. We travel often for work and would still book here because of how clean it is and the staff being nice. Hopefully new mattresses will be onsite by then. Even a $400 hybrid bed in a box would be great. ##### Verified traveller Stayed 1 night in Nov 2022 ### 6/10 Okay #### Desmond 2 Sept 2023 Disliked: Cleanliness, property conditions & facilities, room comfort #### Customer The first room look old haunted room 2 room look better it was a smoker room it looks scary 😳 I won't go back curtains look like it haven't been wash in years dirty wash cloths was left on the shower lamp look like it came out of a horror movie no table phone look like you might catch a disease will not go back. Bed had a cigarette burn in the blanket. ##### Desmond Stayed 7 nights in Aug 2023 ### 8/10 Good #### Jeffrey 14 Mar 2024 Liked: Cleanliness, property conditions & facilities The clerk overcharged me for the deposit by $125.00\. He assures me it will be refunded, but I wasn't pleased by his response. ##### Jeffrey Stayed 2 nights in Mar 2024 ---