Nice hotel, great rooms, poor amenities.
This was my second stay at this hotel. The rooms are great and the continental breakfast is nice. However, the night I stayed in the hotel I was in a car accident and in the morning I had no way to get to the garage to see if my vehicle was operable. The hotel has a van, which sat there all morning, but they would not take me to the garage. They offered to call me a cab instead, which I did, and paid $15 for that. The garage was less than 10 minutes away. Additionally, I didn't appreciate someone else's body hairs in my bed. Will never stay at this hotel again.
Comment from Hotel Management
30-Sep-2015 by steve , Hotel Management
Thank you for choosing the Residence Inn. We are always interested in our guest impressions and appreciate being made aware of their experiences. I am sorry for the issues you had during your stay with us will make sure that I share your comments with the appropriate staff to ensure this is isolate