Ratings based on 206 Verified Reviews

4.4 out of 5
90% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveller from KY

Short stay while traveling

Posted 27-Nov-2017
Pros: Breakfast.... location staff was accommodating
We needed someplace just to stop while traveling. First room we were given had a bad smoke odor but the staff was really great to put us in another room. Smoke free hotel -it's a shame people have to make it bad for everyone else -not the hotels fault. Staff was friendly-especially the custodian who was cleaning around the place. Breakfast was good. Found a pencil in the middle of the pull out and had a broken light in the kitchen area but all in all a good stay and I would retirm
4 out of 5
by Marygrace

Charleston, WV

Posted 20-Nov-2017 on Hotels
I was traveling and enroute to the other Charleston in SC. Theresa at the front desk at midnight was outstanding at check in. She was efficient, polite yet friendly. She is jewel for the property to have her working there in the front lines greeting and welcoming guests. She pronounced my name perfectly and made me feel like a very welcome guest. Property was isolated (so nice and quiet), but convenient off the main road. Rooms were clean. The common areas, however, smelled like a college dormitory after a big drunken weekend. Cleaning carpets should be cycled more often in maintenance and cleaning.
3 out of 5
by Sheila

Average

Posted 29-Oct-2017 on Hotels
Stayed here several times before with no concerns until now. Nothing major but a disappointment.
4 out of 5
by Stephen

This traveller left a rating score only Posted 17-Oct-2017 on Hotels
5 out of 5
by A verified traveller

Very nice location in Charleston

Posted 29-Aug-2017 on Hotels
A very nice location in Charleston. It would be helpful if more signs were put up to find the hotel as well as the Check-In location at the hotel. Nice pool!
4 out of 5
by Tamara

Great hotel...service not so much

Posted 14-Aug-2017 on Hotels
The front desk night clerk was clueless and not very enthusiastic about her job. The hotel itself was nice :)
5 out of 5
by amanda

Posted 03-Aug-2017 on Hotels
The people who work here are such great hosts and hostesses. Jolio was friendly and very helpful. The woman who worked at breakfast (charlotte?) was lovely. So attentive and thoughtful The food offering was among the best of any breakfast bar I e enjoyed. Lots of great extras. They also has a small table and chairs for children. The pool area was very nicely furnished and landscaped.
3 out of 5
by Teresa

Breakfast beware.

Posted 24-Jul-2017 on Hotels
I had their breakfast in the morning and an hour or so later, got very sick.
3 out of 5
by A verified traveller

This traveller left a rating score only Posted 14-Jul-2017 on Hotels
5 out of 5
by Gary

Posted 06-Jul-2017 on Hotels
The room was large, clean and very comfortable. The breakfast was outstanding and had good variety. We would definitelt consider staying here again.