Ratings based on 160 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
96% of guests recommend
4.6 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
by A verified traveller

Stopover on way to VA

Posted 20-Jul-2015
Pros: Nice staff.
Cons: Get the room back up to the normal standard for a Marriott property. This room definitely was not there.
Location: Close to the highway and plenty of dining options nearby.
Stayed overnight at this location on way to VA. Everyone of the staff we encountered were extremely nice and helpful. However, the property itself is showing a lot of wear and not typical of what we typically experience with a Residence Inn location. The room had sticky floors in the kitchen, dirty dishes in the cabinets (even toothpaste residue left on one of the glasses with it running down the side) and there were several dents in the front of the refrigerator. From what we understand, several people had been housed there after a recent landslide. While most have moved out, apparently some still living there. Have to wonder if someone who didn't take very good care of the room had been in ours and the property needs to take it off line for a deep cleaning and rehab.
Comment from Hotel Management
28-Jul-2015 by Greg, Hotel Management
Dear Stopover, Thank you for your comments, we have forwarded you r comments to the approriate staff to ensure they are addressed and an isolated incident. We hope to see you in the future. Sincerely, Greg
5 out of 5
Recommended
for Everyone
by A verified traveller

Great place to stay in Charleston

Posted 16-Jul-2015
Pros: Location, roominess, friendliness of the staff.
Cons: Road to hotel needs resurfaced.
Location: Close to Charleston and the airport.
Great location while relocating to Charleston. Nice staff, rooms were clean, and an overall good experience.
5 out of 5
Recommended
for Couples
by Ronald

This traveller left a rating score only Posted 29-May-2015 on Hotels
5 out of 5
Recommended
for Families
by A verified traveller

This traveller left a rating score only Posted 19-May-2015 on Hotels
5 out of 5
Recommended
for Getaway With Friends
by Dwayne from Columbus

Solitude for sleep

Posted 18-May-2015 on Hotels
Quiet out of the place that was clean, comfortable and peaceful. Nice spacious rooms.
3 out of 5
Recommended
for Families
by A verified traveller

Disappointed

Posted 05-May-2015 on Hotels
While not a dirty room, the room was not as clean as I would have liked. Not much effort was made in cleaning the room. There was a used towel hanging on the back of the bathroom door, the blanket for the bed was dirty in a spot and there was a glass left in the dishwasher. The pull out bed was incredibly uncomfortable, almost useless.
5 out of 5
Recommended
for Couples
by A verified traveller

This traveller left a rating score only Posted 20-Apr-2015 on Hotels
5 out of 5
Recommended
for Everyone
by A verified traveller from C

2nd Home

Posted 05-Apr-2015
This was a beautiful hotel. We had the 2 Bedroom suite. The room was equipped with a beautiful full kitchen, living room with fireplace, and full bathroom in each bedroom.
4 out of 5
Recommended
for Personal Event
by A verified traveller

This traveller left a rating score only Posted 19-Mar-2015 on Hotels
5 out of 5
Recommended
for Everyone
by A verified traveller from florida

Posted 15-Feb-2015
Excellent experience we recommend this hotel for sure