Chalermphrakiet Holidays from £255

Warning! property was great, staff were super friendly. However we were put across the road in a seperate building. The first night was horrible, after complaining they moved us. Was like a completely different experience. They shouldn’t be charging the same amount to stay in the crap place across the road. Main hotel was beautiful, full of light and a cute pool in the middle. Checkout took a long time

Had a brilliant stay the hotel was very clean and the staff were outstanding they could not do enough for you. Especially the lads in blue uniforms

I was looking for a stressfree retreat and this was exactly that. The entire place was beautifully presented and every single member of staff from management, waiters, house keeping and gardeners were just so kind and polite. I had no excursions planned but when i changed my mind, the hotel arranged this to meet my individual preferences. The transport and guides were equally as wonderful. The location is remote but perfect for having peace and quiet, yet still close enough for a nice drive to the city. Everyone was so kind and considerate and treat me so well. I would definitely return!

Inside the RIAD a beautiful sanctuary awaits where staff do their very best to make visitors comfortable and knowledgeable in order to make the most of their stay in Marrakesh. However, first impressions of the area are quite a shock because the RIAD is situated in quite a dark, narrow alley not far from the chaos of the Medina. But for visitors like me who want to experience the real Marrakesh I think this property has the right contrast between outside and inside. In January, breakfast outside was a little chilly but the warmth of the staff more than made up for it. This RIAD has a great team of people who clearly enjoy working together and who genuinely take a personal interest in their visitors and value tourism in general. The RIAD is decorated in authentic Moroccan style. An atmosphere of tranquility, relaxation and calm inside prepares the visitor for the startling sensations, sounds and smells that await outside. Be prepared to experience the real Marrakesh!

I was unsure how many stars to give this riad. The service deserves 5 stars - huge thanks to AbdeSalam and Mohamed for being so helpful and welcoming. As for the riad itself, here are the pros and cons: Pros: • Excellent location near Jemaa el-Fnaa (behind Café de France) • Traditional Moroccan style • Friendly customer service • Daily breakfast included • AC and Wi-Fi available • Mint tea and pastries on arrival • Room cleaned and towels changed daily • Walking distance to souks and restaurants Cons: • Very old building • Noisy - thin walls and loud doors • Low doorways (watch your head!) • Outdated bathrooms with a moldy smell • Strong fragrance in the building • Saw cockroaches in the room and pool area There are two buildings: the main one (some rooms and for check-in and breakfast) and a second one called “Terraces” where we stayed. It’s a short, safe walk between them. Our room was basic but had essentials like a safe, shampoo, and tissues. Overall, great staff and location, but the building itself could use updates.