Cerro de Patena Holidays from £503

Hotel seemed to be more of an event space with rooms. The deluxe room I booked had a beautiful view of the parking lot. The walls were thin and could hear people talking and the wedding party was very loud. Food was very limited in the restaurant and just ok. Restaurant staff were excellent, front desk staff was not.

Nuestra experiencia en el hotel fue excelente. Las instalaciones se mantienen impecablemente limpias y bien cuidadas, lo que hace que la estadía sea muy agradable. El personal es sumamente atento y gentil, siempre dispuesto a ayudar y hacer sentir a los huéspedes bienvenidos. Nos encantó la música en vivo que ofrecen, creando un ambiente relajado y acogedor. Además, la ubicación es perfecta: está muy cerca de los principales lugares turísticos, lo que facilita explorar la zona sin complicaciones. ¡Definitivamente volveríamos!

We had a great time at the hotel. The staff was very professional and polite. Me and my family will be back thank you.

Extremely Disappointed — Not Worth the Stay From the moment I stepped into the hallway, I was met with a strong, mouldy odour, which carried over into the room. The carpet was visibly dirty, and the air throughout felt stale and unclean. The room was not cleaned daily, and fresh towels were not provided unless repeatedly requested. I had to call several times just to receive basic essentials like tissue and bottled water, which should have been standard. To make matters worse, the breakfast options were extremely limited and remained the same every day. There was no variety or effort to offer guests a better experience during their stay. Overall, this was a very poor showing for a hotel. The lack of cleanliness, poor service, and subpar amenities made the stay deeply disappointing. I would not recommend this property unless significant improvements are made across the board.

The grounds where beautiful and the staff was so friendly.