Centro Comercial La Serrezuela

We loved our 2 night stay, the room exceeded our expectations and the staff was always available and friendly. Safe, secure charming hotel in the quieter San Diego area of Old City. We would a stay again.

Excelente ubicación, buenas instalaciones, en la recepción tanto Omar como la recepcionista fueron muy amables en todo momento.

The hotel has an excellent location, and the staff is very attentive, friendly, and professional. The cleanliness of the rooms and the hotel in general is also very good. However, breakfast is served at a restaurant next door, and unfortunately, this was the most disappointing part of our stay. The selection is quite limited, and the service is extremely slow. Additionally, the juices and yogurt were not properly chilled. This is definitely an area that needs improvement, as it was the main negative aspect of an otherwise pleasant stay. Another observation concerns the rooms facing the street, like ours, which had a balcony. The soundproofing is not entirely effective, and at times, the noise from outside was quite bothersome. Overall, we enjoyed our stay and appreciated the excellent location, cleanliness, and professional staff. With improvements to the breakfast service and better soundproofing, the hotel could offer an even better guest experience. Make my review more conciseMake my criticism more diplomatic