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"I recently stayed at Xcaret Resort and unfortunately had a very disappointing experience. The overall cleanliness was far below expectations. The room was dirty upon arrival, which immediately made the stay uncomfortable. The beach, which is usually the highlight of a resort, was also not well maintained. It was noticeably dirty and not inviting at all. On top of that, the beach chairs were old, worn out, and some were even broken, making it difficult to relax and enjoy the area. Overall, the resort seems poorly maintained, and it did not meet basic standards of cleanliness and comfort. I would not recommend staying here unless significant improvements are made."

"The pool was really nice. A ton of seating space to lounge. "

"The entire place is very clean. From the rooms to the restaurants, bars and shared restrooms were all super clean. Beach view from our balcony (16th floor) and from poolside was awesome. The staff are all welcoming, friendly and make you feel right at home from the moment you arrive. My wife and I stayed there for a week for our honeymoon and their services was exceptional. Special thank you to our bartenders De Dios and Jonathan along with one of our servers Edgar Abigail for going above and beyond to make my wife and I feel and share the special moments at Secrets."

"Rooms were clean. Food in buffet a steak house were good. 2 desserts in Mexican restaurant had a piece of glass in it. Specially restaurants closed too many nights"

"Breakfast at Miramar is the best the assortment of options, it was by far the best meal there"

"Love this place, wish I could live here"

"Absolutely perfect!! Food, amenities, property, staff, drinks, all 100%. We will certainly return."

"The food here was not the greatest but was edible. We ended up going out to eat at least once a day. The bar was great - not watered down as many say. The staff was the best and friendliest we have ever encountered in our travels - and it was every single employee not just a couple. The entertainment we found was lacking. We could hear entertainment at neighboring resorts and you could hear the guests and they were having a great time. And not nonstop partying fun. But here it was mediocre."

"The RIU was a great place to stay! We chose an elite room! Which was great and came with many upgraded options. Being elite statues gave us cabana seating at the pool with upgraded spirits. Also had an elite only restaurant option. The Food was great. The buffet was great for breakfast and lunch. We were disappointed in the Mexican restaurant though. The entertainment staff was great with keeping the activities fun around the pool and then again in evening."