Muchas gracias

Apreciamos las valoraciones y críticas de quienes se han alojado en nuestro establecimiento. Ello puede servir como inicio de acciones de mejora.Vuestra calificación de la estancia es de "HORRIBLE", si bien no aportais punto alguno que sustenta dicha calificación. Así es muy difícil, incluso imposible, tomar iniciativa alguna.Sí que reflexionamos sobre cómo fue vuestra llegada y qué hacer. Llegasteis con unas exigencias exageradas, con una tremenda agresividad, profiriendo insultos al personal/propiedad, con amenazas y acercándoos tremendamente a la agresión física. Aún así os permitimos hospedaros. No estamos seguros de haber hecho bien , y esa es la reflexión que nos ocupa, mucho más que vuestra valoración/calificación.

Thank you very much.We appreciate reviews of customers because that could help us to identify poits of improvement. However we do not find any in that review. You say "no kettle in room". You knew that. But coffee, tea, etc, always could be offered.You also say "no coffee in the morning, next to the check-out". In fact, you did not asked for. Better said, you said (the day before) you would not want to take breakfast.We continue asking us "What can we do with te coments you send us?"

THANK YOU

Thank you very much

Muchas gracias

Thank you very much

Thank you very much. And you can be sure that is as this for all people

Thank you very much

Thank you very much. People as you will be always welcome.

Thank you very much

Thank you very much

Thank you very much

Thank you very much

Thank you very much

Thank you very much

Thank you

Thank you very much. We congratulate that you have found something in accord with you expected. Thanks again

Thank you very much

Thank you very much, Enzo & Helen. We hold you found something convenient for you. Your appretiation encourage us, even more, to continue with our line of service, always focussed in customers. You, and people as you, will always be welcome.

Thank you very much. You always will be wellcome.

Thank you very much

Thank you for your opinion and comments. That you have found fits with information offer in Expedia website. Of course there is a bar in the village. And besides, in the establishment dinner and breakfast services are offered. Eating and drinking in rooms collides with good hygiene and food safety. But, if necessary, we offer solutions, whenever the need arises. Thanks again

Thank you very much, Darren and Donna. It was a pleasure to host you. We understand that Australia is quite far from here but.......Perhaps a day will be possible. How we would like to see you again!

Thank you very much (Jill & James), for your assessment. We are glad that you have found the service, comfort and facilities that you had desired. It is comforting to be so and encourages us to continue. We would love to welcome you again.

It is a pleasure to welcome guests like you. We would love to receive you again. Thank you very much

Thank you very much. It is a pleasure to receive guests as you. Thank you again.

Thank you very much. We understand our services focused in customers. It is just to try understand their needs and make the necessary to accomplish them. Your comment encourage us to continue in this line.

thank you very much for your appretiation.

Thank you very much for your opinion. We want this to be the style and focus of our service delivery. Your appreciation encourages us to persist in it. Again thank you very much.

Muchas gracias

Muchísimas graciasUn placer atender a huéspedes como vosotros

Muchas gracias

Gracias

Thak you

Muchísimas gracias

Y también es posible aparcar dentro de la propiedad de forma gratuita. Muchísimas gracias

Muchísimas gracias

Merci beaucoup

Merci beaucoup

Ante todo, agradecer que eligierais nuestro establecimiento para vuestra estancia. Sentimos que, como decís ahora, no fuera una buena experiencia. En absoluto coincide con lo que aquí manifestasteis. Son respetables todas las opiniones, pero debemos precisar algunas cosas. Vuestro contacto con el personal apenas se limitó al check-in y sus formalidades, donde ofrecimos nuestros servicios (que declinasteis), información (localidad, servicios, wifi, etc). Con absoluto respeto, rigor y corrección. Y un poco más cuando a la salida hubo que reclamaros el pago por los consumos realizados. También con absoluto respeto y corrección. Reiteramos nuestro agradecimiento

Muchísimas gracias

Vielen Dank

Tack så mycket

Gracias

Merci Beaucoup

Molto Obrigado