Cempaga Holidays from £858

Sanctoo villas is beautiful accommodation and the people there are wonderful. We stayed for three nights in total and stayed in the “llama room”. I’m not sure what classification of room this is as it’s not actually what we booked. Word of caution. We booked a family suite and included the ages of the children in the booking (6 and 9) and were charged as such. When we arrived the suite has one bed and we were expected to sleep in one bed with the four of us. There was a sofa they offered to put a sheet onto at an extra charge but this wasn’t suitable. We paid to upgrade our room in the end but this would have been a real problem if that wasn’t available. Other than that, the zoo is great, the pool is lovely and the grounds are beautiful and well kept. The lemur apartments were a real treat. They are in the zoo so you are right in with exotic birds, lemurs and a wallaby. A real treat (be prepared for an 0600 wake up call though from the animals. This room specifically) The chef is awesome. The food was beautiful. Everything we ate was of high quality and there are a good few children’s options. The serving and reception staff are a credit to the hotel and our girls loved talking with them. It’s billed as a 5 star hotel and there are some minor bits that stop that. Can’t charge to room, they do a 3for2 beer offer, we ordered two but didn’t see the offer and they didn’t make us aware charging for 2 with no third. In room drinks average etc.

Loved staying here to get away from the ubud and seminyak traffic and experience the eastern part of bali It was the perfect base for our diving trips, as amed and tulamben USAT are so close by. A huge shoutout to Dayu at the front desk, who suggested we join the rice fields activity! Walking through the nearby fields, learning about the subak irrigation system, and trying out actual farming activities was such a wonderful hands on experience. We ended up spending plenty of time hanging out at the resort. Enjoying the day club, relaxing at the spa, and taking in that unbelievable 180 degree view of mount agung made this stay great.. can’t wait to come back!

Stunning views

Great staff, particularly Nofi and Romi (spelling?) at the front desk. Wonderful room, restaurant and area. Worth getting a private pool room. Tour was great with Nofi and the offering with Romi. Thanks to all the staff. We really enjoyed our stay.