Search Hotels Near Cedar Springs Shopping Plaza, Cedar Springs

"We stayed one night (Oct ‘25) at Sonesta Grand Rapids Airport and were pleasantly surprised, making a note to return on our next trip through Grand Rapids. This trip we got in at midnight on 4/28 & they still arranged a shuttle pick up for us at airport, then returned us early in a.m. to pick up a rental car. Great! We stayed 2 nights & when we checked out from the Sonesta on 4/30 we gave them a substantial list of repairs needed, including main door not closing all the way & opening very hard, the sliding bathroom door couldn’t open without lifting it if it was closed all the way, bathroom fan ran non stop, safe didn’t work, & other more minor problems. We had one more night booked on 5/9 - different room. We noticed no Sonesta sign out front. The front desk person indicated that it had changed ownership & had some other name on the sign, & was in process of changing 1 or 2 more times, recently purchased by the Choice Hotel chain, but he wasn’t sure when the hotel would be in their system. I felt I had to watch my cr card statement to be sure I got billed what I was quoted on internet. The room again was comfortable but this sliding bathroom door again would not open & I had to lift it completely off it’s flimsy metal track. I think Choice will have quite a few repairs ahead of them (the first I’d recommend is putting a traditional bathroom door in all the rooms. Otherwise a comfortable stay with good beds!"

"Very nice hotel. We really enjoyed it. The only thing to note is that parking is public lot/street parking only, which was totally fine for us since we’re from the area. However, it’s something out-of-town guests may want to keep in mind. They do have a loading zone, but depending on the time you arrive, you may need to park a few blocks away."

"Office staff was not strong on customer service."

"It was so difficult to find a drinking fountain to refill my water bottle. Multiple workers sent me on a bit of a wild goose hunt trying to find one."

"Easy Check-in, staff was friendly, and the breakfast was outstanding!"

"Everything was great except you can hear the people in the floor above you walk around"

"Clean, friendly staff, good location, parking"

"The staff were all friendly and it was a nice atmosphere. Just a decent amount of traffic noise due to the freeway and possibly from the main road. Also conveniently located close to downtown."

"During our stay, we had marijuana pumping through the vent into our room. This was super disturbing and really strong. I went to the front desk and they were spraying febreeze in the air on their floor to neutralize the smell. It was so bad on our floor. They gave me febreeze to spray in our room and said I’m over it. Take it! It continued to smell in our hallway the following day. Nothing was done to compensate for this horrible experience!"