Title: Mezzo Hotel Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Mezzo Hotel Hotel with free parking, near Ayala Center ![Premier Suite | Minibar, in-room safe, desk, blackout curtains](https://images.trvl-media.com/lodging/19000000/18240000/18230300/18230223/fa935315.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Coffee shop](https://images.trvl-media.com/lodging/19000000/18240000/18230300/18230223/beab3e5d.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby sitting area](https://images.trvl-media.com/lodging/19000000/18240000/18230300/18230223/fcea5be1.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Interior entrance](https://images.trvl-media.com/lodging/19000000/18240000/18230300/18230223/c7c43177.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Indoor pool, pool loungers](https://images.trvl-media.com/lodging/19000000/18240000/18230300/18230223/b33e45e1.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies In Cebu's business district, Mezzo Hotel offers a refreshing indoor pool with comfy sun loungers. Cafe Mezzo serves local and international dishes all day. The gym helps guests stay fit, and practical dry cleaning and laundry services keep travelers looking sharp. 7.6 Good ## Popular amenities - Bar - Pool - Gym - Breakfast available - Parking included - Room service ## Room options ### Check availability for these dates Tonight [Dec 3 - Dec 4](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-03&endDate=2025-12-04&selected=18230223&PinnedHotelID=18230223&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-03&endDate=2025-12-04&selected=18230223&PinnedHotelID=18230223&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Dec 4 - Dec 5](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-04&endDate=2025-12-05&selected=18230223&PinnedHotelID=18230223&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-04&endDate=2025-12-05&selected=18230223&PinnedHotelID=18230223&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Dec 5 - Dec 7](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-05&endDate=2025-12-07&selected=18230223&PinnedHotelID=18230223&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-05&endDate=2025-12-07&selected=18230223&PinnedHotelID=18230223&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Dec 12 - Dec 14](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-12&endDate=2025-12-14&selected=18230223&PinnedHotelID=18230223&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-12&endDate=2025-12-14&selected=18230223&PinnedHotelID=18230223&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 7 of 7 rooms ![Superior Room | Minibar, in-room safe, desk, blackout curtains](https://images.trvl-media.com/lodging/19000000/18240000/18230300/18230223/8c3fb7a0.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room 9.0 Wonderful 2 reviews ### Highlights Soundproofed Air conditioning Free cots/infant beds Fridge LCD TV Blackout curtains Private bathroom Electric kettle - 301 sq ft - Sleeps 2 - 2 Single Beds ![Deluxe Room | Minibar, in-room safe, desk, blackout curtains](https://images.trvl-media.com/lodging/19000000/18240000/18230300/18230223/918668b2.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room ### Highlights Soundproofed Air conditioning Free cots/infant beds Fridge LCD TV Blackout curtains Private bathroom Electric kettle - 301 sq ft - Sleeps 2 - 1 Double Bed and 1 Single Bed ![Deluxe Suite | Living area | 32-inch LCD TV with cable channels, TV](https://images.trvl-media.com/lodging/19000000/18240000/18230300/18230223/5107ba58.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Suite 10.0 Exceptional 1 review ### Highlights Soundproofed Air conditioning Free cots/infant beds Fridge LCD TV Blackout curtains Private bathroom Electric kettle - 344 sq ft - Sleeps 2 - 1 Queen Bed ![Premier Suite | Minibar, in-room safe, desk, blackout curtains](https://images.trvl-media.com/lodging/19000000/18240000/18230300/18230223/1784c905.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premier Suite 9.0 Wonderful 2 reviews ### Highlights Separate sitting area Soundproofed Air conditioning Free cots/infant beds Fridge LCD TV Blackout curtains Private bathroom - 409 sq ft - Sleeps 2 - 1 King Bed ![Barkada Room | Minibar, in-room safe, desk, blackout curtains](https://images.trvl-media.com/lodging/19000000/18240000/18230300/18230223/845f2d5d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Barkada Room ### Highlights Soundproofed Air conditioning Fridge LCD TV Blackout curtains Private bathroom Electric kettle Free bottled water - 602 sq ft - Sleeps 5 - 10 Single Beds ![Junior Suite, 1 Queen Bed | Minibar, in-room safe, desk, blackout curtains](https://images.trvl-media.com/lodging/19000000/18240000/18230300/18230223/494afd16.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite, 1 Queen Bed ### Highlights Soundproofed Air conditioning Fridge LCD TV Blackout curtains Private bathroom Electric kettle Free bottled water - 301 sq ft - Sleeps 3 - 1 Queen Bed ![Standard Studio, 1 Bedroom | Minibar, in-room safe, desk, blackout curtains](https://images.trvl-media.com/lodging/19000000/18240000/18230300/18230223/ea69b551.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Studio, 1 Bedroom ### Highlights Soundproofed Air conditioning Fridge LCD TV Blackout curtains Separate bedroom Private bathroom Electric kettle - 269 sq ft - 1 bedroom - Sleeps 2 - 1 Queen Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FCebu-Hotels-Mezzo-Hotel.h18230223.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FCebu-Hotels-Mezzo-Hotel.h18230223.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C10.32252%2C123.91347&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=PhJNOosPPY1ETMhm6EStXS5uZxc=) Corner F. Cabahug & Pres. Quezon St., Cebu City, 6000 #### What's nearby - Waterfront Cebu City Casino - 13 min walk - 0.7 miles - Ayala Malls Central Bloc - 13 min walk - 0.7 miles - Ayala Center - 13 min walk - 0.7 miles - SM City Cebu - 16 min walk - 0.9 miles - Cebu Business Park - 18 min walk - 1.0 mile #### Getting around - Cebu (CEB-Mactan - Cebu Intl.) - 33 min drive #### Restaurants - ‪Turning Wheels Craft Brewery - ‬8 min walk - ‪Sarrosa International Hotel and Residential Suites - ‬4 min walk - ‪Lynn Café& Mad Grill Steakhouse - ‬4 min walk - ‪Corner Bakery - ‬3 min walk - ‪Icon Cebu - ‬1 min walk ## About this property ### Mezzo Hotel Upscale hotel near Ayala Center Close to Waterfront Cebu City Casino and SM City Cebu, Mezzo Hotel provides a poolside bar, dry cleaning/laundry services and a bar. Treat yourself to a massage or other spa services. The on-site local and international cuisine restaurant, Cafe Mezzo, offers breakfast, lunch and dinner. In addition to a gym and a business centre, guests can connect to free in-room WiFi. You'll also find perks such as: - An indoor pool, along with sunloungers - Free self-parking - Local cuisine breakfast (surcharge), smoke-free property and a ballroom - Concierge services, newspapers in the reception and a lift Room features All 186 rooms boast comforts such as air conditioning, as well as thoughtful touches such as free WiFi and safes. Extra amenities include: - Bathrooms with showers and free toiletries - 32-inch LCD TVs with cable channels - Fridges, electric kettles and daily housekeeping ## Similar properties ![Lobby](https://images.trvl-media.com/lodging/7000000/6360000/6357400/6357336/94287e30.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Mandarin Plaza Hotel Lahug - Pool - Spa - Parking included - Free WiFi 8.0 Very good 1,003 reviews £32 includes taxes & fees 12 Dec - 13 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-12&endDate=2025-12-13&selected=6357336&PinnedHotelID=6357336&HadPinnedHotel=true®ionId=-1&adults=2) ![Bar (on property)](https://images.trvl-media.com/lodging/6000000/5300000/5293000/5292966/82a63139.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Harolds Hotel CEBU Camputhaw - Parking included - Free WiFi - Restaurant - Air conditioning 8.8 Excellent 949 reviews £38 includes taxes & fees 23 Dec - 24 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-23&endDate=2025-12-24&selected=5292966&PinnedHotelID=5292966&HadPinnedHotel=true®ionId=-1&adults=2) ![2 bars/lounges](https://images.trvl-media.com/lodging/3000000/2330000/2326100/2326026/0707bd30.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Cebu Parklane International Hotel Lahug - Pool - Parking included - Free WiFi - Restaurant 8.4 Very good 1,000 reviews £40 includes taxes & fees 17 Dec - 18 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-17&endDate=2025-12-18&selected=2326026&PinnedHotelID=2326026&HadPinnedHotel=true®ionId=-1&adults=2) ![Reception](https://images.trvl-media.com/lodging/5000000/4740000/4740000/4739905/93ed8192.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Quest Hotel & Conference Center Camputhaw - Pool - Spa - Parking included - Free WiFi 8.8 Excellent 1,010 reviews £47 includes taxes & fees 2 Jan - 3 Jan 2026 [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-02&endDate=2026-01-03&selected=4739905&PinnedHotelID=4739905&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor banquet area](https://images.trvl-media.com/lodging/2000000/1460000/1455100/1455017/ec0c6f4a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Marco Polo Plaza Cebu Lahug - Pool - Kids pool - Parking included - Free WiFi 9.0 Wonderful 1,001 reviews £45 includes taxes & fees 2 Jan - 3 Jan 2026 [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-02&endDate=2026-01-03&selected=1455017&PinnedHotelID=1455017&HadPinnedHotel=true®ionId=-1&adults=2) ![Breakfast, lunch, dinner served; 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check-in end time: midnight Late check-in subject to availability Minimum check-in age - 18 ### Check-out Check-out before noon ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome Rollaway/extra beds are available for PHP 1500.0 per day. ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - Deposit: PHP 1000.0 per stay We have included all charges provided to us by the property. ### Optional extras - Fee for local cuisine breakfast: from approximately PHP 438 for adults and from PHP 219 for children - Rollaway bed fee: PHP 1500.0 per day The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and cash If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### Property is also known as Mezzo Hotel Cebu Mezzo Cebu Mezzo Hotel Hotel Mezzo Hotel Cebu City Mezzo Hotel Hotel Cebu City ## Frequently asked questions ### Does Mezzo Hotel have a pool? > Yes, this property has an indoor pool. ### How much does it cost to stay at Mezzo Hotel? > As of 3 Dec 2025, prices found for a 1-night stay for 2 adults at Mezzo Hotel on 6 Dec 2025 start from £28.92, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.co.uk/Cebu-Hotels-Mezzo-Hotel.h18230223.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### Is Mezzo Hotel pet-friendly? > No, pets are not allowed at this property. ### How much is parking at Mezzo Hotel? > Self-parking is free at this property. ### What time is check-in at Mezzo Hotel? > Check-in start time: 2:00 PM; check-in end time: midnight. Late check-in is available during limited hours. ### What time is check-out at Mezzo Hotel? > Checkout is at noon. ### Where is Mezzo Hotel located? > Located in Kasambagan, this hotel is within a 15-minute walk of Carmelite Monastery and Ayala Center. SM City Cebu and Waterfront Cebu City Casino are also within 1 mile (2 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Mezzo Hotel Reviews 7.6 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) 10 - Excellent 70 8 - Good 88 6 - Okay 29 4 - Poor 20 2 - Terrible 18 ### 8.2/10 Cleanliness ### 7.8/10 Staff & service ### 7.0/10 Amenities ### 7.8/10 Property conditions & facilities ### 7.8/10 Eco-friendliness ### 10/10 Excellent #### Theresa E. 22 Apr 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Cordial and very helpful staff. Keep up the good work. ##### Theresa E. Stayed 3 nights in Apr 2025 ### 10/10 Excellent #### Aimee 10 Jan 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very friendly staff ##### Aimee Stayed 1 night in Jan 2025 ### 10/10 Excellent #### MARIA MERCEDITAS 17 Jan 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities It’s convenient and close to restaurants, laundry shops, banks and easy to public transportation. ##### MARIA MERCEDITAS Stayed 1 night in Jan 2025 ### 8/10 Good #### Prasanna 4 Apr 2025 Liked: Cleanliness, staff & service, property conditions & facilities Well spacious room ##### Prasanna Stayed 2 nights in Dec 2024 ### 10/10 Excellent #### Haval 24 Feb 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Very good with everything ##### Haval Stayed 1 night in Feb 2025 ### 6/10 Okay #### Verified traveller 15 Aug 2024 Disliked: Cleanliness, property conditions & facilities, room comfort It could be better hotel around here. ##### Verified traveller Stayed 3 nights in Aug 2024 ### 10/10 Excellent #### Lionel 27 Dec 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Would stay again The staff were friendly, courteous, & always helpful ##### Lionel Stayed 1 night in Dec 2023 ### 10/10 Excellent #### Cedrick 19 Mar 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Good hotel 9 out of 10. Highly recommend the staff was wonderful and kind. The rooms were clean and comfortable. ##### Cedrick Stayed 11 nights in Mar 2024 ### 10/10 Excellent #### Matt 25 Jan 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Overall, I enjoyed staying at the hotel. The wifi in the room was not the best, but that is understandable since the access points are in the halls. It is hard to penetrate the walls when the access point is more than 30 meters away. Luckily, the room had an ethernet port for my laptop to plug in and the internet was top notch. I really loved the waterfall shower head. ##### Matt Stayed 6 nights in Jan 2025 ### 6/10 Okay #### Aldrin 17 Jan 2023 Liked: Cleanliness, property conditions & facilities I love the suite room it was very good and huge … just don’t like the shower area… ##### Aldrin ### 8/10 Good #### Janice 16 Jul 2024 Liked: Cleanliness, staff & service, property conditions & facilities This is our 6th or more times we've stayed at this hotel. We've noticed that the room has gotten smaller & tightier. We used to have robes, slippers, combs, shampoos & conditioners. But we've noticed some of those items were missing. ##### Janice Stayed 1 night in Jul 2024 ### 8/10 Good #### Theresa E. 5 Mar 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Need more toilet paper in the bathroom. ##### Theresa E. Stayed 1 night in Mar 2024 ### 4/10 Poor #### Janina Lou 28 Feb 2024 Liked: Staff & service, property conditions & facilities Disliked: Amenities Pillows are old and flat, bath towels are old and so thin. No hand towels no face cloth no bath mat. Breakfast is gross, always the exact same food everyday. Staff are very nice. Location sucks ##### Janina Lou ### 8/10 Good #### Charles 17 May 2024 Liked: Room comfort #### Helpful Security staff friendly but not as helpful as in times past. Desk and service staff helpful and friendly; but sheets are not always changed unless you insist. Power was out once. ##### Charles Stayed 4 nights in Apr 2024 ### 4/10 Poor #### Chito 15 Sept 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I booked this for my parents to attend an event held in same Hotel. Per family experience, Hotel is good and staff were nice as well as accomodating. The only issue i got with this booking was paying extra for breakfast and not getting what you paid. So, I would say posted option for breakfast in expedia when booking this Hotel is not reliable. I would suggest paying the breakfast directly to the Hotel during your stay. ##### Chito Stayed 1 night in Sep 2022 ### 10/10 Excellent #### Deni 15 Feb 2024 Liked: Cleanliness, amenities, property conditions & facilities Disliked: Staff & service I had hangers and no towels ##### Deni Stayed 3 nights in Feb 2024 ### 2/10 Terrible #### Santa 9 Jan 2024 Disliked: Cleanliness, property conditions & facilities They made us to wait for check in 1hour coz they are not ready for our room even check in time passed ##### Santa Stayed 1 night in Jan 2024 ### 6/10 Okay #### Gabriella 27 Nov 2023 Liked: Cleanliness Disliked: Property conditions & facilities The staff was so-so, some were very kind and others weren't right person on the job. The beds were good but keep in mind that they charge you for stains without ever warning us at check-in about this. The room was in okay shape BUT the bathroom was not. There was so much limestone on the faucet it was thick layer on it. And the shower had plenty of limestone and was very rusty. The location was good, restaurants, small shops and easy to get transportation. ##### Gabriella Stayed 3 nights in Nov 2023 ### 4/10 Poor #### Charles 11 May 2023 Disliked: Property conditions & facilities #### Afraid to leave my room Staff entered room at all times of day and night without announcing themselves or knocking . Things in the room was altered or moved, and no service provided at that time. ##### Charles Stayed 2 nights in May 2023 ### 2/10 Terrible #### Chris 24 Jul 2024 Disliked: Cleanliness, property conditions & facilities #### Roach infested!!! We booked the barkada room. We saw several cockroaches. When we went into the bathroom, they started scurrying as soon as we turned on the lights. There were baby cockroaches everywhere, including on the bed and pillow. At first, we thought they were bed bugs so we started inspecting the mattresses. We pulled 1 bed away from the wall to take a closer look. We had to step out for a bit. We notified the front desk of the situation. They said that they would report it and provide us feedback. (?) We had no idea what that was supposed to mean. When we returned to our room, we noticed that someone had been in there without our prior knowledge or approval. The bed we had pulled out had been pushed back against the wall. There were even more cockroaches this time. We saw over 20 in a short span. We took several pictures and videos. We spent a lot of time trying to kill all of them. They had gotten into our bags. My sister had a transparent make-up case that was left open on a table and it had a few cockroaches in there. There were cockroaches in a hand-carry that had a zipper slightly open. There was even a dead cockroach in the fridge. Who knows if there were more in there? We spent 3 hours going through our bags and at the same time, looking for another hotel. There was no way that we were going to stay there. A cockroach even fell from the ceiling and landed on my nephew's face while we were going through our things. We checked out as soon as we could. Stay away! ![In the make-up case](https://a.travel-assets.com/ugc/hotel-reviews/7A118D5F2DCD47B637127BAFC7ECD39CAB820B371721836967657.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![In the shoe](https://a.travel-assets.com/ugc/hotel-reviews/7A99898D0EDC0015CD5339B8CAAA3C98C1FB8ACA1721836968937.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![In the shower](https://a.travel-assets.com/ugc/hotel-reviews/4C7FA5675BE9707C582CCC445F8A4F1C54B66CA01721836968642.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![In the hand-carry](https://a.travel-assets.com/ugc/hotel-reviews/8E0A2E96F5A73BEF229E1D57D97E0438DF2F3ADE1721836968420.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Chris Stayed 3 nights in Jul 2024 ### 8/10 Good #### Tao 22 Apr 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities quite a good deal. i happened to stay at the room near a wedding party group, which has more than 5 people chatting at night, a little bit noisy, otherwise, it is perfect ##### Tao Stayed 2 nights in Apr 2022 ### 2/10 Terrible #### Koichi 16 Apr 2022 Disliked: Cleanliness, amenities, property conditions & facilities 設備が古く、清潔でない ##### Koichi Stayed 3 nights in Apr 2022 ### 6/10 Okay #### Randall 7 Apr 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Cebu Visit The doorman and reception staff and every staff member i interacted with during my stay were polite and helpful. Prior to arrival contacting the hotel was very difficult and took 3 days of phone calls to eventually speak with someone.....very frustrating waste of time. The room was clean and comfortable. However nearly every day the room was serviced some things were replaced but others werent.....very confusing. on two occassions the bathmat was taken but know clean bathmat was left??.....as i kept explaining to housekeeping this was dangerous as the floor was slippery when wet. On one occassion the towels were taken but no fresh ones left?? Both these situations were able to be rectifiied by contacting the staff .....but was just strange situation On several occassions the coffee sachets that i used werent replaced the next day......and when i contacted the staff and advised i only needed coffee (no sugar no creamer no tea) ......i got tea and sugar left in my room but no coffee?? overall stay was good and all staff i spoke to were polite and helpful......just some strange things with the room ##### Randall Stayed 9 nights in Mar 2022 ### 2/10 Terrible #### alexander 19 Jan 2020 Disliked: Staff & service, property conditions & facilities #### Never go here again Worst service i have meet in a hotel. They didn't even show way to elevator. Gave us wrong room, 40min for check in (no other coustomer), smells bad and no service mind at all. Did check out after 3hours and book another hotel ##### alexander Stayed 1 night in Jan 2020 ### 4/10 Poor #### Verified traveller 16 Jan 2020 Disliked: Staff & service Very disappointing experience! Hotel is showing images not related to the room you'll get!! Hotel management is not decent in giving you what you paid for and what you expected. ##### Verified traveller Stayed 5 nights in Jan 2020 ## Expedia's Latest Trends ### Hotels > [All-Inclusive Hotels in Alanya](https://www.expedia.co.uk/Alanya-Hotels-All-Inclusive-Hotel.0-0-d4671-tAllInclusiveHotel.Travel-Guide-Filter-Hotels) > > [Kololi Beach Resort](https://www.expedia.co.uk/Serrekunda-Hotels-Kololi-Beach-Club.h9415745.Hotel-Information) > > [Regent Apartments](https://www.expedia.co.uk/Holetown-Hotels-Regent-Apartments.h7083074.Hotel-Information) > > [Bell Hotel by Greene King Inns](https://www.expedia.co.uk/Tewkesbury-Hotels-Bell-Hotel-By-Greene-King-Inns.h2499377.Hotel-Information) > > [Unique Blue! 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