This property is terrible! I have stayed in Cebu for years. From very beginning, stupid, steps had to carry my suitcases up, no staff support. Just shoving the dam thermometer in your face. Front desk staff and are incompetent and useless! Restaurant, which was in your room only. Was terrible, had to ask 3 times for a menu, only to have them say, “not available” they can eat their fish and chicken. They messed up, two breakfasts in a row and we gave up. The incompetent management removed the table and chairs, in room. So we ate on our suitcases, ridiculous!
Room had no hot water, and dark light bathroom with water shooting everywhere. This hotel has no problem charging western rates, with crap service!… never going here again!