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"The room was very clean. They don't have a parking in the facility, but the parking lot in front of the building is a safe one."

"Perfect space for staying around the metro/highway area! Very spacious and comfortable. I’m a previous local, so I know the streets to find parking during the day, but overnight we usually found a spot outside the building itself. Would definitely recommend to anyone looking for a local spot to stay in outside of San Juan. "

"Upon check in, no electricity/no power.I asked when will the power be back on, I was expecting some kind of backup generator to turn on the power, but the Hotel attendant said there is no expected time of when the power would return. I was not offered a refund or any accommodations and I was expected to just wait until the power comes back on. The hotel is not suitable for any one to stay under these conditions and its clear the hotel barely cares to help the customers. They just want money. Also door codes to the room were announced aloud to the lobby and guests, Nothing about the exchange of door access codes felt secure. "

"Room was clean, air conditioning was working great, easy to communicate with host, good restaurants at walking distance and felt very safe. Would definitely recommend and use again. "

"This hotel was absolutely gorgeous it exceeded all of my expectations me and my daughter had a wonderful vacation the staff was excellent everyone spoke perfect English the rooms were lovely the food at Tova was delicious and we enjoyed ourselves very much the pizza by the pool side was absolutely fabulous the drinks by Nicole and Gabriel were absolutely delicious Xavier the concierge was more than a joy to help assist with taxi cabs and anything I needed"

"We loved the location and the coqui frogs at night! Beautiful property. Rooms are quite spacious and clean. Friendly check in host as well. I think his name was Jamie! He was so kind to us. "

"I would expect more from a hotel for the homeless. I was scared the death of bed bugs. Sketchy neighborhood, no staff, no lounge or coffee, contrary to photos and all their rooms are photo shopped. Never coming back. No soap, a sink that was gas station type, and no cups."

"The staff was super friendly and helpful. Rooms were nice and clean. There were restaurants and shops nearby."

"There were no individual parkings as stated only off street, the internet never worked and there was no hot water. I had to leave early as i had a 7 yr old and the facilities were not appropriate. Very disappointing. "