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SureStay Hotel by Best Western Castlegar

2.5 star property
Travelers savor authentic Thai cuisine at The Grand Buddha Bistro, enjoy the lobby fireplace, and appreciate the helpful staff and luggage storage.

Choose dates to view prices

Located near Selkirk College, SureStay Hotel by Best Western Castlegar offers a complimentary continental breakfast. Enjoy Thai cuisine at the on-site Grand Buddha Bistro. The lobby features a cozy fireplace and small library. In-room WiFi keeps everyone connected.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
The current price is £68
includes taxes & fees
24 May - 25 May
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Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age - 19

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of CAD 20, per pet (varies based on length of stay), plus a deposit of CAD 100 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 36 kg per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Children and extra beds

Children are welcome
3 children, up to the age of 15 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 200 per stay
  • Breakage deposit: CAD 200 per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet deposit: CAD 100 per stay
  • Pet fee: CAD 20 per pet (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.

We should mention

This property does not have any lifts
Only registered guests are allowed in the guestrooms

Frequently asked questions

Is SureStay Hotel by Best Western Castlegar pet-friendly?

Yes, this property allows dogs (limit 2 total) with a maximum weight of up to 36 kg per pet. There's a deposit of CAD 100 per stay and a fee of CAD 20 per pet, per day. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much does it cost to stay at SureStay Hotel by Best Western Castlegar?

As of 23 May 2026, prices found for a 1-night stay for 2 adults at SureStay Hotel by Best Western Castlegar on 24 May 2026 start from £68, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at SureStay Hotel by Best Western Castlegar?

Self-parking is free at this property.

What time is check-in at SureStay Hotel by Best Western Castlegar?

Check-in start time: 3:00 PM; check-in end time: 10:00 PM. Late check-in is available during limited hours.

What time is check-out at SureStay Hotel by Best Western Castlegar?

Checkout is at 11 AM.

Where is SureStay Hotel by Best Western Castlegar located?

Located in the heart of Castlegar, this hotel is 1.2 mi (1.9 km) from Kootenay Gallery, and within 3 mi (5 km) of Doukhobor Discovery Centre and CPR Station Museum. Selkirk College and Castlegar Golf Club are also within 6 mi (10 km).

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Reviews

Reviews

8.0

Very good

8.4

Cleanliness

8.0

Location

8.6

Staff & service

7.8

Property conditions & facilities
Rating 10 - Excellent. 335 out of 999 reviews
Rating 8 - Good. 423 out of 999 reviews
Rating 6 - Okay. 160 out of 999 reviews
Rating 4 - Poor. 51 out of 999 reviews
Rating 2 - Terrible. 30 out of 999 reviews

Reviews

Verified

8/10 Good

Cara

Liked: Cleanliness, staff & service, amenities
Rooms were quiet. Great breakfast; lots of protein options! We were in a pet friendly room on ground level and it was very clean. We had a room with 2 doubles and one mattress was collapsing around the edges. I was able to sleep in the middle but if 2 adults were in that bed you might just roll off the side lol. Also found the polyester filled comforters really hot (but menopause is a beast that way HaHa!!) Staff was FANTASTIC! Super friendly and helpful. Would definitely stay there again.
Stayed 1 night in May 2026
Verified

10/10 Excellent

Judy

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, friendly staff and great free breakfast
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Franco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good breakfast. Staff are welcome and willing to help
Stayed 4 nights in Feb 2026
Verified

8/10 Good

Paul

Liked: Cleanliness, property conditions & facilities
Nice and simple accommodation. Bed was really comfortable and slept well, even the first night of the stay.
Stayed 3 nights in Jan 2026
Verified

6/10 Okay

Deb

Liked: Staff & service
Disliked: Amenities
Friendly front desk staff. I’ve stayed at this hotel a handful of times and haven’t had any issues but this stay was not welcoming. The room smelt like a 90’s bar , I tried to call front desk but nothing! I was on the bottom floor and the people above me We’re so loud ( while getting it on ) the whole hotel needs to be noise proof. The continental breakfast was good.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Gurkaran

Liked: Cleanliness
Good clean room
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Sherry

Liked: Cleanliness, staff & service, amenities
Fast check in, clean room
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Ed

Liked: Cleanliness, amenities, property conditions & facilities
Clean quiet room. Had a great sleep on a new mattress. Friendly staff. Really enjoyed the breakfast too.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

John

Liked: Cleanliness, amenities, property conditions & facilities
Very clean and friendly property! When I said I wasn’t really impressed with my rooms location I was moved to another that had more space and a view of the city! Really good breakfast. Lots of options and amenities within walking distance!
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Jerry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff, comfort bed
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Sandra

Helpful staff, very clean room.
Stayed 7 nights in Nov 2025
Verified

10/10 Excellent

jane

Liked: Cleanliness, staff & service, property conditions & facilities
Great price, complementary breakfast, clean room, comfortable bed, friendly staff!
Stayed 1 night in Sep 2025
Verified

8/10 Good

REBECCA

Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms, sufficient ammenities
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Updated rooms , great staff fantastic coffee shop across the street….would stay here again !
Stayed 1 night in Sep 2025
Verified

4/10 Poor

Joanne

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The staff was very friendly.
Stayed 1 night in Sep 2025
Verified

8/10 Good

Stephen

Liked: Property conditions & facilities
Descent place. Fairly close to the highway. Overall pretty good.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

stuart

The Surestay is our “ go to hotel” in Castlegar. The staff are wonderful, the rooms are clean and very comfortable and the breakfast has a nice array of tasty options, including hot items like scrambled eggs etc.
Stayed 3 nights in Oct 2025
Verified

8/10 Good

Tineke

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff, would definitely stay here again.
Stayed 1 night in Jul 2025
Verified

8/10 Good

Carissa

Liked: Cleanliness, staff & service
The beds were comfortable and the rooms clean.
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Lia

Liked: Cleanliness, staff & service, amenities
The room was good, and the staff were friendly. The continental breakfast including a couple of hot items. Thank you.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very appreciative of the complimentary breakfast. Great variety of options. Clean and good size room. Lots of parking and food options in the area. Great hotel overall.
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Margaret

Liked: Amenities
Very pleasant staff, nice quiet spacious room and good choices at breakfast.
Stayed 1 night in May 2025
Verified

8/10 Good

Allyn

Liked: Cleanliness, amenities, property conditions & facilities
Staff was courteous. Surfaces in the room needed dusting.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean. Friendly staff. Delicious breakfast.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Bonnie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to find, close to amenities. Very friendly and helpful staff !
Stayed 2 nights in Aug 2025