Title: Ethra Reserve - Valentino 4* Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Ethra Reserve - Valentino 4\* Beach property with 2 restaurants and 2 outdoor pools ![View from room](https://images.trvl-media.com/lodging/8000000/7820000/7813800/7813789/c9857c70.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Exterior](https://images.trvl-media.com/lodging/8000000/7820000/7813800/7813789/642dc385.jpg?impolicy=resizecrop&rw=297&ra=fit) ![In-room safe, desk, laptop workspace, bed sheets](https://images.trvl-media.com/lodging/8000000/7820000/7813800/7813789/114e3758.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Private beach, free beach shuttle, sun-loungers, beach umbrellas](https://images.trvl-media.com/lodging/8000000/7820000/7813800/7813789/7703d6d6.jpg?impolicy=resizecrop&rw=297&ra=fit) ![In-room safe, desk, laptop workspace, bed sheets](https://images.trvl-media.com/lodging/8000000/7820000/7813800/7813789/w1391h919x0y4-935de761.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Ethra Reserve - Valentino 4\* offers relaxation and activity. Start with yoga, enjoy beachside massages, and split time between the private beach and two outdoor pools. The property also features convenient shopping and several restaurant options. 6.4 ## Popular amenities - Bar - Parking available - On private beach - All-inclusive - Pet-friendly - Spa ## Room options ### Check availability for these dates Tonight [Nov 10 - Nov 11](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-10&endDate=2025-11-11&selected=7813789&PinnedHotelID=7813789&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-10&endDate=2025-11-11&selected=7813789&PinnedHotelID=7813789&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov 11 - Nov 12](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-11&endDate=2025-11-12&selected=7813789&PinnedHotelID=7813789&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-11&endDate=2025-11-12&selected=7813789&PinnedHotelID=7813789&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Nov 14 - Nov 16](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=7813789&PinnedHotelID=7813789&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=7813789&PinnedHotelID=7813789&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov 21 - Nov 23](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-21&endDate=2025-11-23&selected=7813789&PinnedHotelID=7813789&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-21&endDate=2025-11-23&selected=7813789&PinnedHotelID=7813789&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 2 beds 3+ beds Showing 13 of 13 rooms ![In-room safe, desk, laptop workspace, bed sheets](https://images.trvl-media.com/lodging/8000000/7820000/7813800/7813789/db7bfcfb.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Classic Room ### Highlights Balcony Air conditioning Connecting rooms available Fridge TV Hairdryer Bidet Private bathroom Balcony Air-conditioning Connecting/adjoining rooms available Bidet Hair dryer Private bathroom - 291 sq ft - Sleeps 3 - 1 Double Bed and 1 Single Bed ![In-room safe, desk, laptop workspace, bed sheets](https://images.trvl-media.com/lodging/8000000/7820000/7813800/7813789/0e950db8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Classic Quadruple Room ### Highlights Balcony Air conditioning Connecting rooms available Fridge TV Hairdryer Bidet Private bathroom Balcony Air-conditioning Connecting/adjoining rooms available Bidet Hair dryer Private bathroom - 441 sq ft - Sleeps 4 - 1 Double Bed and 2 Single Beds ![In-room safe, desk, laptop workspace, bed sheets](https://images.trvl-media.com/lodging/8000000/7820000/7813800/7813789/0e950db8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room ### Highlights Balcony Air conditioning Connecting rooms available Fridge TV Hairdryer Bidet Private bathroom Balcony Air-conditioning Connecting/adjoining rooms available Bidet Hair dryer Private bathroom - 237 sq ft - Sleeps 3 - 1 Double Bed and 1 Single Bed ![In-room safe, desk, laptop workspace, bed sheets](https://images.trvl-media.com/lodging/8000000/7820000/7813800/7813789/db7bfcfb.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Room ### Highlights Balcony Air conditioning Connecting rooms available Fridge TV Hairdryer Bidet Private bathroom Balcony Air-conditioning Connecting/adjoining rooms available Bidet Hair dryer Private bathroom - 441 sq ft - Sleeps 4 - 1 Double Bed and 2 Single Beds ![In-room safe, desk, laptop workspace, bed sheets](https://images.trvl-media.com/lodging/8000000/7820000/7813800/7813789/0e950db8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room ### Highlights Balcony Air conditioning Connecting rooms available Fridge TV Hairdryer Bidet Private bathroom Balcony Air-conditioning Connecting/adjoining rooms available Bidet Hair dryer Private bathroom - 280 sq ft - Sleeps 6 - 1 Double Bed, 2 Single Beds, 1 Single Bunk Bed and 1 Single Sofa Bed ![In-room safe, desk, laptop workspace, bed sheets](https://images.trvl-media.com/lodging/8000000/7820000/7813800/7813789/114e3758.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, Terrace, Pool View ### Highlights Balcony Air conditioning Connecting rooms available Fridge TV Hairdryer Bidet Private bathroom Balcony Air-conditioning Connecting/adjoining rooms available Bidet Hair dryer Private bathroom - 301 sq ft - Sleeps 5 - 1 Double Bed, 1 Single Bunk Bed and 1 Single Sofa Bed ![In-room safe, desk, laptop workspace, bed sheets](https://images.trvl-media.com/lodging/8000000/7820000/7813800/7813789/114e3758.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, Pool View ### Highlights Balcony Air conditioning Connecting rooms available Fridge TV Hairdryer Bidet Private bathroom Balcony Air-conditioning Connecting/adjoining rooms available Bidet Hair dryer Private bathroom - 280 sq ft - Sleeps 5 - 1 Double Bed, 1 Single Bunk Bed and 1 Single Sofa Bed ![In-room safe, desk, laptop workspace, bed sheets](https://images.trvl-media.com/lodging/8000000/7820000/7813800/7813789/0e950db8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, Balcony ### Highlights Balcony Air conditioning Connecting rooms available Fridge TV Hairdryer Bidet Private bathroom Balcony Air-conditioning Connecting/adjoining rooms available Bidet Hair dryer Private bathroom - 301 sq ft - Sleeps 5 - 1 Double Bed, 1 Single Bunk Bed and 1 Single Sofa Bed ![In-room safe, desk, laptop workspace, bed sheets](https://images.trvl-media.com/lodging/8000000/7820000/7813800/7813789/0e950db8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, Garden View ### Highlights Balcony Air conditioning Connecting rooms available Fridge TV Hairdryer Bidet Private bathroom Balcony Air-conditioning Connecting/adjoining rooms available Bidet Hair dryer Private bathroom - 301 sq ft - Sleeps 5 - 1 Double Bed, 1 Single Bunk Bed and 1 Single Sofa Bed ![Junior Room, Garden View | In-room safe, desk, laptop workspace, bed sheets](https://images.trvl-media.com/lodging/8000000/7820000/7813800/7813789/de841f13.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Room, Garden View ### Highlights Balcony Air conditioning Connecting rooms available Fridge TV Hairdryer Bidet Private bathroom Balcony Air-conditioning Connecting/adjoining rooms available Bidet Hair dryer Private bathroom - 323 sq ft - Sleeps 4 - 1 Double Bed, 1 Single Bed and 1 Single Sofa Bed ![In-room safe, desk, laptop workspace, bed sheets](https://images.trvl-media.com/lodging/8000000/7820000/7813800/7813789/114e3758.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, terrazzo, vista piscina ### Highlights Balcony Separate sitting area Air conditioning Connecting rooms available Fridge TV Hairdryer Bidet Balcony Separate sitting area Air-conditioning Connecting/adjoining rooms available Bidet Hair dryer - 377 sq ft - Sleeps 3 - 1 Double Bed and 1 Single Bed ![In-room safe, desk, laptop workspace, bed sheets](https://images.trvl-media.com/lodging/8000000/7820000/7813800/7813789/w1391h919x0y4-935de761.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, vista piscina ### Highlights Balcony Separate sitting area Air conditioning Connecting rooms available Fridge TV Hairdryer Bidet Balcony Separate sitting area Air-conditioning Connecting/adjoining rooms available Bidet Hair dryer - 377 sq ft - Sleeps 3 - 1 Double Bed and 1 Single Bed ![In-room safe, desk, laptop workspace, bed sheets](https://images.trvl-media.com/lodging/8000000/7820000/7813800/7813789/114e3758.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, balcone ### Highlights Balcony Separate sitting area Air conditioning Connecting rooms available Fridge TV Hairdryer Bidet Balcony Separate sitting area Air-conditioning Connecting/adjoining rooms available Bidet Hair dryer - 377 sq ft - Sleeps 3 - 1 Double Bed and 1 Single Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FCastellaneta-Hotels-Valentino-Village.h7813789.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FCastellaneta-Hotels-Valentino-Village.h7813789.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C40.49847%2C16.96599&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=UUfAzuq1PbgAw7kr9wQPAgEeDyM=) Castellaneta Marina, SS 106 KM 466, Castellaneta, TA, 74010 #### What's nearby - Chiatona Beach - 13 min drive - 7.8 miles - Castellaneta Marina Beach - 21 min drive - 5.5 miles - Marina di Ginosa - 23 min drive - 10.1 miles - Metaponto Beach - 28 min drive - 19.3 miles - Rudolph Valentino Museum - 32 min drive - 22.7 miles #### Getting around - Castellaneta Marina Station - 7 min drive #### Restaurants - ‪Jfk - ‬13 min drive - ‪La Terrazza Beach Bar - ‬16 min drive - ‪Sporting Club - ‬16 min drive - ‪Bar Cotto - ‬13 min drive - ‪Bar Europa - ‬13 min drive ## About this property ### Ethra Reserve - Valentino 4\* Upscale family-friendly property A free breakfast buffet, an airport shuttle and a beach bar are just a few of the amenities provided at Ethra Reserve - Valentino 4\*. With a private beach, sunloungers and a free beach shuttle, this property is the perfect place to soak up some sun. Treat yourself to a facial, a massage or a body treatment at the on-site spa. Enjoy a meal at the two on-site restaurants. Yoga classes and fitness classes are offered at the gym; other things to do include archery. Guests can also expect to find shopping on-site, 3 coffee shops/cafes and a garden. You'll also find perks such as: - 2 outdoor pools and a children's pool, along with a waterslide, sunloungers and pool umbrellas - 2 outdoor tennis courts, a round-trip airport shuttle (surcharge) and access to a nearby health club - A children's club (surcharge), outdoor furniture and a 24-hour front desk - A front desk safe, multilingual staff and beach umbrellas Room features All 351 rooms boast comforts such as laptop-friendly workspaces and air conditioning, as well as thoughtful touches such as desk chairs and safes. More conveniences in all rooms include: - Bathrooms with showers and bidets - TVs with digital channels - Wardrobes/cupboards, balconies and fridges ### All-inclusive details All-inclusive room rates at Ethra Reserve - Valentino 4\* are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply). ## Similar properties ![Exterior](https://images.trvl-media.com/lodging/3000000/2600000/2594900/2594810/2d39b39d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Torreserena Resort Ginosa - On private beach - Pool - All-inclusive - Spa 7.8 Good 20 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-24&endDate=2025-11-25&selected=2594810&PinnedHotelID=2594810&HadPinnedHotel=true®ionId=-1&adults=2) ![Private pool](https://images.trvl-media.com/lodging/4000000/3700000/3691100/3691057/2676a365.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Ethra Reserve - Kalidria Castellaneta - On private beach - Pool - All-inclusive - Spa 8.6 Excellent 58 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-24&endDate=2025-11-25&selected=3691057&PinnedHotelID=3691057&HadPinnedHotel=true®ionId=-1&adults=2) ![Terrace/patio](https://images.trvl-media.com/lodging/2000000/1370000/1364100/1364064/f8df0249.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Ethra Reserve - 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Free buffet breakfast available daily 7:00 AM to 10:00 AM - 2 restaurants - 3 bars/lounges - 3 coffee shops/cafes - A beach bar - Snack bar/deli ### Things to do - 2 outdoor pools - 2 outdoor tennis courts - Archery - Children's club - Children's pool - Fitness classes - Full-service spa - Gym - Playground - Shopping - Steam room - Waterslide - Yoga classes ### Family friendly - 2 outdoor pools - Children's club (surcharge) - Children's pool - In-room babysitting - In-room refrigerator - Playground - Snack bar/deli - Waterslide ### Conveniences - 24-hour front desk - Gift shop/newsstand - Safe at front desk ### Guest services - Housekeeping (daily) - Multilingual staff ### Outdoors - Beach loungers - Beach umbrellas - Garden - On a private beach - Outdoor furniture - Pool loungers - Pool umbrellas ### Full-service spa - Facials - Hot tub - Massage - Mud bath - Sauna - Spa open daily - Turkish bath ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - 3 accessible parking spaces - Lift - Wheelchair accessible (may have limitations) - Wheelchair-accessible parking - Wheelchair-accessible pool - Wheelchair-accessible registration desk ### More - 2 floors - 5 buildings - Smoke-free property ## Room amenities ### Bedroom - Bedsheets provided ### Bathroom - Bidet - Free toiletries - Hair dryer - Private bathroom - Shower - Towels provided ### Entertainment - TV with digital channels ### Food and drink - Refrigerator ### More - Air conditioning - Connecting rooms available - Desk - Desk chair - Laptop workspace - Safe ## Policies ### Check-in Check-in start time: 4:00 PM; check-in end time: 5:00 AM Minimum check-in age - 18 ### Check-out Check-out before 10:00 AM Late check-out subject to availability Late check-out fee: EUR 55 ### Special check-in instructions Front desk staff will greet guests on arrival at the property This property doesn't offer after-hours check-in ### Renovations and closures The following facilities will be closed during the winter: - Swimming pool ### Access methods Staffed front desk ### Pets Pets are allowed for an extra charge of EUR 22 per pet, per day Service animals are welcome, and are exempt from fees Welcoming dogs only 1 total (up to 10 kg per pet) Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation Food and water bowls are available ### Children and extra beds Children are welcome Rollaway/extra beds are not available. Cots (infant beds) are not available ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - Club card: EUR 11 per person, per night. - Child's club card: EUR 11 per night, (from 3 to 18 years old). - A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply all year round. Other exemptions or reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking. - A tax is imposed by the city: From 16 October to 14 March, EUR 0.00 per person, per night, up to 10 nights. This tax does not apply to children under 13 years of age. - A tax is imposed by the city: From 15 March to 15 October, EUR 2.00 per person, per night, up to 10 nights. This tax does not apply to children under 13 years of age. We have included all charges provided to us by the property. ### Optional extras - Pet fee: EUR 22 per pet, per day - Service animals are exempt from fees - Late check-out fee: EUR 55 (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed Guests must contact this property in advance to reserve on-site parking This property accepts credit cards, debit cards and cash Cashless transactions are available Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and outdoor lighting This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room Property Registration Number TA073003014S0019945, IT073003A100031658 If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention All guests, including children, must be present at check-in and show their government-issued photo ID card or passport Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using the information in the booking confirmation The seasonal pool will be open from June to September The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation ### National rating This property has received its official star rating from the local rating authority. ### Property is also known as Il Valentino Grand Village Il Valentino Grand Village Castellaneta Il Valentino Grand Village Hotel Il Valentino Grand Village Hotel Castellaneta Hotel Il Valentino GranValentino Village Hotel Castellaneta GranValentino Village Hotel GranValentino Village Castellaneta Valentino Village Hotel Valentino Village Castellaneta GranValentino Village Valentino Village Inn Castellaneta Valentino Village Castellaneta Inn Valentino Village Castellaneta Castellaneta Valentino Village Inn GranValentino Village Il Valentino Grand Village Valentino Village Inn Inn Valentino Village Valentino Village Castellaneta ## Frequently asked questions ### Does Ethra Reserve - Valentino 4* have a pool? > Yes, this property has 2 outdoor pools and a children's pool. The swimming pool will be closed during the winter. ### Is Ethra Reserve - Valentino 4* pet-friendly? > Yes, this property allows dogs (limit 1 total) with a maximum weight of up to 10 kg per pet. There's a fee of EUR 22 per pet, per day. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details. ### What time is check-in at Ethra Reserve - Valentino 4*? > Check-in start time: 4:00 PM; check-in end time: 5:00 AM. After-hours check-in is not available. ### What time is check-out at Ethra Reserve - Valentino 4*? > Checkout is at 10:00 AM. Late checkout is available for EUR 55 (subject to availability). ### Does Ethra Reserve - Valentino 4* provide a shuttle to the airport? > Yes, there's an airport shuttle. ### Are there all-inclusive benefits at Ethra Reserve - Valentino 4*? > Some rate plans available at this property are all-inclusive. ### Where is Ethra Reserve - Valentino 4* located? > This Castellaneta property is on the beach, 2.6 mi (4.1 km) from Ionian Sea, and within 9 mi (15 km) of Castellaneta Marina Beach and Chiatona Beach. Marina di Ginosa and Tavole Palatine are also within 12 miles (20 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Ethra Reserve - Valentino 4\* Reviews 6.4 All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) 10 - Excellent 4 8 - Good 4 6 - Okay 8 4 - Poor 4 2 - Terrible 2 ### 6.6/10 Cleanliness ### 6.6/10 Staff & service ### 8.0/10 Amenities ### 6.4/10 Property conditions & facilities ### 10/10 Eco-friendliness ### 4/10 Poor #### Manuel 25 Sept 2024 Liked: Cleanliness The hotel was quite a disappointment. We were there as a couple and had booked all-inclusive. However, at check-in we had to pay over €150 extra for a club membership, which we didn't know what it was for. Included in the all inclusive package was the food, which was more or less the same every day and only water and wine from a tap to drink. We drank from plastic glasses. Every other drink, such as cola, had to be paid for separately with a card at 3.50 per can. I have never experienced anything like this in any hotel. The restaurant was very large, crowded and noisy. You couldn't eat in peace. Guests were constantly walking between the tables to get food from the various stands. There was no free choice of seats. You always had to sit at the same table. There was an extra area for baby carriages in front of the restaurant. the meal times in the evening were only from 7pm to 9pm. the rooms were relatively spacious with three rooms. The two televisions were very small and there were only Italian television programs. The mattresses were very hard and uncomfortable. But the curtain darkened the room well. and there was a very large balcony including a clo The bathroom was damaged in many places and things like hairdryers etc. were very inconveniently located. In addition, the hair dryer did not get hot, which meant that it took ages to dry the hair. The main pool looked nice but was very small and crowded for the number of guests. ##### Manuel Stayed 12 nights in Sep 2024 ### 10/10 Excellent #### Gabriella 10 Sept 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Struttura eccellente in tutto e per tutto. Dai servizi al personale.. Animazione il top. ##### Gabriella Stayed 7 nights in Sep 2023 ### 6/10 Okay #### Verified traveller 9 Jun 2018 Disliked: Cleanliness, staff & service, property conditions & facilities #### Disorganizzazione totale Aria condizionata in camera solo a freddo non possibile per tutto il villaggio a caldo,reception disastrosa che ti spedivano a destra e sinistra per qualsiasi cosa anche per avere le chiavi della camera ! Alloggiavamo al Valentino e le chiavi erano al Calane’ ad un km a piedi!!!! La camera consegnata alle 20 quando avevamo fatto il check in alle 11!! Piscine sporche , camere che non erano mai rassettate di mattina e spesso si dimenticavano! Bella struttura anche se il mare dista 15 minuti di trenino! Il posto al ristorante ci fu assegnato e ci fu detto sarebbe stato sempre lo stesso per tutta la permanenza quando al secondo giorno troviamo persone al tavolo sedute a pranzare con il nostro cognome a quel tavolo, chiediamo spiegazioni al personale e ci dissero va be ci sono altri tavoli liberi accomodatevi li ove era impresso il cognome di altri ospiti i quali ebbero lo stesso problema con noi dopo mezz’ora ! Lo chef era al corrente ma appurammo non avevano calcolato quanti ospiti avevano al pranzo poiché di sera aumentarono il numero di tavolo presenti! Cornetti che a colazione mancavano e per più di 1 ora quando dopo il caos scatenato dagli ospiti si decisero a cuocerne altri che arrivarono dopo un altra mezz’ora! Buono il cibo ma disorganizzati! Peggiori di tutti la reseption ! Per 200 euro a notte in 4 sicuramente si trova di meglio, anche se era la mia prima esperienza con bluserena non penso ritornerò in un loro villaggio! ##### Verified traveller Stayed 2 nights in Jun 2018 ### 4/10 Poor #### Gabry 5 Jun 2018 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort troppa con arredamento nuovo attesa per la camera. Troppa confusione. Che senso ha non tenere le chiavi al gran valentino e costringere a tornare al calane per la consegna della chiave. Asserivano con sicurezza che non avevo pagato tramite carta. Quanto c'è voluto perchè cambiassero idea! La stanza con arredamento nuovo ma con aria condizionata sparata a mille e quindi gelata! Senza telec TV. Tutte le carenze segnalate non sono state risolte. Si provvediamo, ma non hanno fatto assolutamente nulla! ##### Gabry Stayed 1 night in Jun 2018 ### 8/10 Good #### michele 4 Jun 2018 Liked: Cleanliness Disliked: Staff & service Non erano pronti per la stagione estiva ##### michele Stayed 1 night in Jun 2018 ### 2/10 Terrible #### Loredana 4 Jun 2018 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Weekend da incubo. Bluserena con questo villaggio si è bruciato la nomea del buon villaggio per famiglie. All'arrivo check in da inferno,dalle 10 del mattino alle 14:00 non risultava la prenotazione poiché i terminali erano bloccati,file chilometriche con bambini affamati e strillanti orami anche loro avevano perso la pazienza!! Arriviamo in camera,una puzza di umidità,asciugamani puzzolenti ed umidi,tv senza telecomandi,invasione di zanzare. Arriva il momento del pranzo,tavoli mancanti e non numerati,dovevi litigare per sederti,il buffet inesistente imbarazzante,non soddisfava neanche il fabbisogno della metà delle persone,portate misere,niente buffet di dolci e frutta,una miseria in tutto a dir poco!Anche il personale alle richieste e lamentele di tutta la gente era imbarazzato,una situazione indescrivibile!! Per la spiaggia l'attesa del trenino è lunghissima,altrettanto lungo lo è il percorso in cui ti impuzzolisci di fumo di scarico del trenino. Arriviamo in spiaggia,mare pulito ma pieno di meduse in mare e scarafaggi in spiaggia,un cestino neanche a pagarlo,servizio spiaggia inesistente,non si può mangiare non c'è nulla! Per l'animazione dei bambini,un flop,la mia bambina di 3 anni è una fans della mascotte Serenella ma ovviamente neanche quella c'era e mia figlia è rimasta anche lei delusa!! I bagni senza fasciatoio,la cucina per le mamme non operativa. L'unica cosa positiva è la piscina di acqua salata e quella per i bambini. ##### Loredana Stayed 1 night in Jun 2018 ### 6/10 Okay #### acq, C 3 Jun 2018 Liked: Staff & service, property conditions & facilities Disliked: Room comfort #### migliorabile nuova gestione , aspettiamo un po' , ora ci sono ancora i lavori in corso ##### acq Stayed 1 night in Jun 2018 ### 4/10 Poor #### Verified traveller 3 Jun 2018 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort Disorganizzati è un complimento... Cibo poco ... Colazione buona. Sono separati in casa x qualsiasi informazione.. Le comiche .. Tutti che sparlavano, peccato perché la struttura merita. ##### Verified traveller Stayed 1 night in Jun 2018 ### 4/10 Poor #### Gay, London 29 Aug 2017 Disliked: Property conditions & facilities #### Very poor food quality Being Italian I was shocked to see the quality of the dishes being offered in the restaurants. Clearly very cheap options and same dishes would be reproposed every other day. Buffet were not replanished all the time. ##### Gay ### 6/10 Okay #### Giuseppe, Gravina di Catania 7 Aug 2017 Liked: Staff & service, room comfort #### Cortesia Esperienza abbastanza soddisfacente. Lo staff nel complesso è cortese ed efficiente. ##### Giuseppe Stayed 7 nights in Jul 2017 ### 6/10 Okay #### Giuseppe, Gravina di Catania 1 Aug 2017 Liked: Cleanliness, staff & service #### Hotel nel complesso soddisfacente Il villaggio si è mostrato molto adatto alle mie esigenze fin dall'inizio del soggiorno. Animazione nel complesso abbastanza buona. ##### Giuseppe Stayed 7 nights in Jul 2017 ### 10/10 Excellent #### Maria 1 Aug 2017 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Relax e divertimento Settimana all'insegna del relax e del divertimento in modo particolare per i bambini. I miei bimbi si sono divertiti moltissimo grazie soprattutto allo staf di animazione, composto da giovani che hanno messo in atto spettacoli molto divertenti,in modo particolare ringrazio Serena,Giusy,Annamaria,e Mary,ragazze dolcissime che sanno come far divertire i bimbi. Le giornate sono scandite sempre da qualche attivita' fatta dagli animatori, insomma non ci si annoia mai.consigliatissimo....bellissima vacanza. ##### Maria Stayed 7 nights in Jul 2017 ### 10/10 Excellent #### Fabio 14 Jul 2017 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### relax totale In un contesto di splendida riserva naturale il villaggio accoglie più di mille persone in maniera egregia. A disposizione due ampie e suggestive piscine, di cui una salata, e tutti i servizi spiaggia dove si arriva con un buon servizio navetta di pochi minuti (a piedi circa 30 min.). Infine ampia, abbondante e di qualità la cucina insieme con una professionale animazione completano uno splendido soggiorno. ![](https://a.travel-assets.com/ugc/hotel-reviews/s99-pb03af850-6870-11e7-a58e-2ab4820f5e46-original.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/s1445-p910db530-6870-11e7-a58e-2ab4820f5e46-original.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/s1833-pa4b0b740-6870-11e7-a58e-2ab4820f5e46-original.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Fabio Stayed 7 nights in Jul 2017 ### 8/10 Good #### Claudio 10 Jul 2017 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Unica pecca spiaggia non raggiungibile a piedi. ##### Claudio Stayed 7 nights in Jul 2017 ### 8/10 Good #### Simone 2 Jul 2017 Liked: Staff & service, property conditions & facilities, room comfort Disliked: Cleanliness #### Ottimo È la seconda volta che ritorno complimenti ##### Simone Stayed 5 nights in Jun 2017 ### 10/10 Excellent #### Alessio, Roma (Acilia) 26 Aug 2016 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Hotel gran Valentino GREAT Ideale e confortevole, rilassante e x il prossimo anno nn penso di tornare, torno e basta ##### Alessio ### 6/10 Okay #### angela 31 Aug 2015 Liked: Cleanliness Disliked: Room comfort #### Nice hotel Nice hotel but our room was a ten minute to the pool and reception area which was hard going in the heat. Food was good breakfast was continental so no eggs and bacon. Good entertainment ##### angela ### 6/10 Okay #### 최주홍, 진주 6 Jun 2014 #### 개인적으로 찾기 어려운 곳 개인적으로 찾아가기 어려운 곳임. 리조트식 룸이나 취사가 안됨. ##### 최주홍 ### 2/10 Terrible #### Verified traveller 3 Jun 2018 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Verified traveller Stayed 2 nights in May 2018 ### 8/10 Good #### Verified traveller 13 Jun 2017 Liked: Cleanliness, staff & service, room comfort ##### Verified traveller Stayed 1 night in Jun 2017 ### 6/10 Okay #### domenico 24 Aug 2016 Liked: Staff & service Disliked: Cleanliness, room comfort ##### domenico ### 6/10 Okay #### Domenico 26 Aug 2015 Liked: Room comfort ##### Domenico ## Expedia's Latest Trends ### Hotels > [Masseria dei Monaci](https://www.expedia.co.uk/Otranto-Hotels-Masseria-Dei-Monaci.h8763536.Hotel-Information) > > [Grand Hotel La Chiusa di Chietri](https://www.expedia.co.uk/Alberobello-Hotels-Grand-Hotel-La-Chiusa-Di-Chietri.h2528425.Hotel-Information) > > [Villa Rosa Hotel](https://www.expedia.co.uk/Desenzano-Del-Garda-Hotels-Villa-Rosa-Hotel.h1115070.Hotel-Information) > > [Hotel La Palma](https://www.expedia.co.uk/Stresa-Hotels-Hotel-La-Palma.h1163510.Hotel-Information) > > [Lefay Resort & SPA Lago di Garda](https://www.expedia.co.uk/Gargnano-Hotels-Lefay-Resort-SPA-Lago-Di-Garda.h2239660.Hotel-Information) > > [Borgobianco Resort & Spa Polignano - MGallery Collection](https://www.expedia.co.uk/Polignano-A-Mare-Hotels-Borgobianco-Resort-Spa-Polignano-MGallery.h2492875.Hotel-Information) > > [Masseria Amastuola Wine Resort](https://www.expedia.co.uk/Crispiano-Hotels-Masseria-Amastuola-Wine-Resort.h18147707.Hotel-Information) > > [Castello di Casole, A Belmond Hotel, Tuscany](https://www.expedia.co.uk/Casole-DElsa-Hotels-Castello-Di-Casole.h5058985.Hotel-Information) > > [Hotel Club Alizé](https://www.expedia.co.uk/Santa-Cesarea-Terme-Hotels-Hotel-Club-Alize.h4644714.Hotel-Information) > > [Trulli e Puglia](https://www.expedia.co.uk/Alberobello-Hotels-Trulli-E-Puglia.h5133571.Hotel-Information) > > [Paragon 700 Boutique Hotel & SPA](https://www.expedia.co.uk/Ostuni-Hotels-Paragon-700-Boutique-Hotel-SPA.h44563840.Hotel-Information) > > [Masseria Le Carrube](https://www.expedia.co.uk/Ostuni-Hotels-Masseria-Le-Carrube.h18177087.Hotel-Information) > > [La Villa del Re - Adults Only - Small Luxury Hotels of the World](https://www.expedia.co.uk/Castiadas-Hotels-La-Villa-Del-Re-Adults-Only.h8115105.Hotel-Information) > > [Grand Hotel La Pace](https://www.expedia.co.uk/SantAgnello-Hotels-Grand-Hotel-La-Pace.h968861.Hotel-Information) > > [Hotel Borgo San Luigi](https://www.expedia.co.uk/Monteriggioni-Hotels-Hotel-Borgo-San-Luigi.h527532.Hotel-Information) > > [Residenza Olivo](https://www.expedia.co.uk/Garda-Hotels-Residence-Olivo.h39084455.Hotel-Information) > > [Campeggio del Garda](https://www.expedia.co.uk/Peschiera-Del-Garda-Hotels-Campeggio-Del-Garda.h12531546.Hotel-Information) > > [Grand Palladium Sicilia Resort & Spa](https://www.expedia.co.uk/Campofelice-Di-Roccella-Hotels-Grand-Palladium-Sicilia-Resort-Spa-All-Inclusive.h2032217.Hotel-Information) > > [Costa Verde](https://www.expedia.co.uk/Cefalu-Hotels-Costa-Verde.h897883.Hotel-Information) > > [Du Lac et Du Parc Grand Resort](https://www.expedia.co.uk/Riva-Del-Garda-Hotels-Du-Lac-Et-Du-Parc-Grand-Resort.h19471.Hotel-Information) > > [Tenuta Monacelle](https://www.expedia.co.uk/Monopoli-Hotels-Hotel-Tenuta-Monacelle-Chateaux-Hotels-Collection.h1467944.Hotel-Information) > > [Hotel San Paolo al Convento](https://www.expedia.co.uk/Trani-Hotels-Hotel-San-Paolo-Al-Convento.h3605864.Hotel-Information) > > [Nastro Azzurro Resort](https://www.expedia.co.uk/Piano-Di-Sorrento-Hotels-Nastro-Azzurro-Resort.h1060310.Hotel-Information) > > [Hotel Caesius Thermae & Spa Resort](https://www.expedia.co.uk/Bardolino-Hotels-Hotel-Caesius-Thermae-Spa-Resort.h1797608.Hotel-Information) > > [CDSHotels Pietrablu Resort & SPA](https://www.expedia.co.uk/Polignano-A-Mare-Hotels-CDSHotels-Pietrablu-Resort-SPA.h4255084.Hotel-Information) > > [Relais Masseria Le Cesine - CDSHotels](https://www.expedia.co.uk/Vernole-Hotels-Relais-Masseria-Le-Cesine-CDSHotels.h23322225.Hotel-Information) > > [Masseriola Antiche Fogge](https://www.expedia.co.uk/Fasano-Hotels-Masseriola-Antiche-Fogge.h19203272.Hotel-Information) > > [Charming 300-Year-Old Trullo with Large Private Pool, Garden, Pizza Oven & BBQ](https://www.expedia.co.uk/Locorotondo-Hotels-Luxury-Family-Trullo.h29488483.Hotel-Information) > > [Grand Hotel Parco del Sole](https://www.expedia.co.uk/SantAgnello-Hotels-Grand-Hotel-Parco-Del-Sole.h1566512.Hotel-Information) > > [Riva del Sole](https://www.expedia.co.uk/Giovinazzo-Hotels-Riva-Del-Sole.h1927818.Hotel-Information)