Upon check-in the indifferent, unfriendly clerk gave me a room that had not been cleaned. I went back to the desk and had to endure another 10 minutes of indifferent service, before another room was given. This room had a dirty floor, and I woke up in the night to discover a cockroach crawling on my wrist. Under the circumstances any Hampton Inn would have immediately refunded me my money... The clerk at checkout could have cared less when I complained. LaQuinta used to be pretty nice. I'll never stay at another one again.