Outdoor pool

Reviews of Studio Hotel Boutique

4 out of 5
Studio Hotel Boutique
50 meters North of the Red Cross, Santa Ana, San Jose

Reviews

9.4

Exceptional

Rating 10 - Excellent. 791 out of 1005 reviews" "
Rating 8 - Good. 158 out of 1005 reviews" "
Rating 6 - Okay. 27 out of 1005 reviews" "
Rating 4 - Poor. 13 out of 1005 reviews" "
Rating 2 - Terrible. 16 out of 1005 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

4/10 Poor

Jorge Andres, denver

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
I had a very bad experience on this place. I got charged $70 because I supposedly stained a sheet and a towel. I asked for a manager to discuss the situation but she was indifferent and didn’t show any appreciation for me as a customer.
Stayed 3 nights in May 2024
Response from JVR on 7 May 2024
Estimado Sr. Jorge Andres.Todo daño casusado a cualquier área o árticulo de la propiedad, por mala manipulación u otra situación, el costo debe ser asumido por el cliente que genera el daño.

10/10 Excellent

Hector R.

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 3 nights in May 2024
Response from JVR on 6 May 2024
Estiamdo Hector.Muchas gracias.

10/10 Excellent

Anique

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is wonderful and located close to Ezcazu and San Jose. Ezcazu is the next city over then the city of San Jose. You can walk about 5 minutes to the left to McDonald's. You can walk about 20 mins to the right and you have kfc, Burger King, Starbucks, cream, Taco Bell and many other stores and restaurants. Immediately outside the hotel, you have a nail salon, pharmacy, pizza shop, Italian restaurant etc. The people there are very decent and extraordinarily CLEAN. The hotel smells amazing. Not many people were on the property. The pool view was great. Breakfast is usually eggs, sausage, veggies, rice and beans, fruits, breads, cheese, jellies and jam, and a carb- French toast, waffles, harsh brown, or pancakes. The only drawback (and I am nitpicking) the rooms do not have shower gel or bathing soap. They have hand wash, face wash, shampoo, and conditioner. Also, you buy one bottle of water downstairs for $4 but when they restock your room, it is free. Overall excellent!
Stayed 4 nights in Apr 2024
Response from JVR on 6 May 2024
Dear Anique.Thank you for your comments of your most recent stay at the Hotel. Hope to see you soon again.

10/10 Excellent

vanessa

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is very attentive.
Stayed 1 night in Apr 2024
Response from JVR on 3 May 2024
Muchas gracias Vanessa

8/10 Good

Janice

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
My partner and I enjoyed our week stay at the Studio Hotel Boutique. This property has a very cozy, warm and artistic ambience - sculpture, paintings, sketches, lithographs are generously displayed. Breakfast has the traditional Costarican & continental on offer. Staff were excellent across the board. Located approximately 30 mins. away from the downtown/central hustle & bustle of San Jose, Studio Hotel offers a suburban respite after a day of sightseeing & adventure. The only negative we encountered was the bedding in the room. Bed linens were pilly & somewhat scratchy; pillows were lumpy & offered no support whatsoever.
Stayed 7 nights in Apr 2024
Response from JVR on 29 Apr 2024
Thanks for your feedback.Management already know this. We will try to solve it as soon as possible.

10/10 Excellent

Paul, Kennett Square

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This Hotel was such a wonderful surprise!! It was not just a GREAT value but also convenient, well-maintained, and very comfortable; it was a museum. The artwork from the parking lot and all common areas was a treat. It was worth the stay, and I can say it was better than any Museum I have ever seen in Costa Rica.
Stayed 1 night in Apr 2024
Response from JVR on 1 May 2024
Dear Paul.Thank you so much for your kind words. Hope to see you soon again.

10/10 Excellent

ed

I own several hotels in Nevada, and I am a Hilton Diamond level member. I always have something to complain about at a Hilton. This hotel was extraordinary except they heat their water with solar so the water is not as hot as I would like it. Other than that, it’s an exceptional property.
Stayed 2 nights in Apr 2024
Response from JVR on 29 Apr 2024
Dear Ed. Thanks you so much for your comments of your most recent stay at the Hotel.Hope to see you soon again

10/10 Excellent

Teara

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed with my husband and two kids. Beautiful boutique hotel with great staff. Breakfast was delicious and plenty of shopping options nearby.
Stayed 3 nights in Jan 2024
Response from JVR on 23 Apr 2024
Dear Teara.Thanks for your kind words. Hope to see you soon.

10/10 Excellent

Thania D

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel. Highly recommend.
Stayed 4 nights in Apr 2024
Response from JVR on 23 Apr 2024
Thanks so much

10/10 Excellent

Bernard

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Very good value. Spacious!
Stayed 1 night in Apr 2024
Response from JVR on 6 May 2024
Dear Bernard.Thank you so much

10/10 Excellent

Chanyuan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel has pantings and sculptures displayed every places. It’s very unique and impressive. It’s a very artful hotel. I like it.
Stayed 1 night in Apr 2024
Response from JVR on 22 Apr 2024
Dear Chanyuan Thanks for your comments of yourmost recent stay at the Hotel

6/10 Okay

Gabriel

Stayed 1 night in Apr 2024

10/10 Excellent

Judge

Liked: Cleanliness, staff & service
Stayed here many times. Richard always takes care of us.
Stayed 1 night in Apr 2024
Response from JVR on 22 Apr 2024
Thank you for your loyalty Judge

10/10 Excellent

Ray

Stayed 7 nights in Apr 2024
Response from JVR on 9 May 2024
Thanks Ray

10/10 Excellent

Ray

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hands-down, this is the most interesting, comfortable and culturally stimulating place to stay while in Santa Ana area. I have stayed here two different years and will be suggesting to all of my guest stay here as well because I recently moved to the area.
Stayed 1 night in Apr 2024
Response from JVR on 18 Apr 2024
Dear RayThank you very much for these kind words about your stays and the Hotel. We greatly appreciate it. We hope you continue visiting us, even if you are already in the area permanently.

10/10 Excellent

Robert E

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Pool area was limited seating
Stayed 4 nights in Apr 2024
Response from JVR on 18 Apr 2024
Thanks Robert.

10/10 Excellent

Leslie, New York

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every time I come to San Jose I stay here ! Great hotel excellent location
Stayed 2 nights in Apr 2024
Response from JVR on 17 Apr 2024
Dear Leslie.Thank you for your comments.

10/10 Excellent

Roberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hidden hotel
Stayed 2 nights in Apr 2024
Response from JVR on 16 Apr 2024
Hope to see you soon again

10/10 Excellent

Leslie, New York

Stayed 2 nights in Apr 2024
Response from JVR on 6 May 2024
Thank you

10/10 Excellent

Leslie, New York

Stayed 2 nights in Apr 2024
Response from JVR on 6 May 2024
Thank you

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the bellman! He greeted us at our car and helped with our luggage. He was awesome!
Stayed 1 night in Apr 2024
Response from JVR on 16 Apr 2024
Hope to see you soon again.

6/10 Okay

Inderjit

Travelled with partner
Liked: Cleanliness, staff & service
lovely art work throughout
Stayed 1 night in Mar 2024
Response from jvr on 16 Apr 2024
Thanks!

10/10 Excellent

LaFonda

Liked: Cleanliness, staff & service, property conditions & facilities
I loved the art throughout the hotel.
Stayed 1 night in Apr 2024
Response from JVR on 16 Apr 2024
Thanks!

8/10 Good

Amaraporn Thongcumshum

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location in the safe area. Staffs are very welcoming and willing to help with all requests.
Stayed 3 nights in Apr 2024
Response from JVR on 12 Apr 2024
Thank you!

6/10 Okay

Dan

Stayed 2 nights in Apr 2024
Response from JVR on 3 May 2024
Dear Dan.Unfortunately we can not be better if you just give us a number without the details.

8/10 Good

Richard

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice. The room service is not consistent. One day two towels. Next day 4. They give you coffee pods. One day they do. The next they don't.
Stayed 2 nights in Apr 2024
Response from JVR on 11 Apr 2024
Thanks for the information.

10/10 Excellent

Carla

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was beautiful. Great amenities. Walking distance to the Santa Ana Town Center and a mini mall with numerous dining options.
Stayed 2 nights in Apr 2024
Response from JVR on 10 Apr 2024
Dear Carla.It was a pleasure to had you as a guest. Hope to see you soon again.

2/10 Terrible

Jose, Miami

Travelled with partner, Travelled with group
Disliked: Staff & service, amenities, property conditions & facilities
The only person authorize of giving VIP benefits it’s the general manager and he was no where in the property. Staff was rude and unavailable to help me. Expedia customer service try to reach property and no one at property answer them. I felt uncomfortable and they made me feel as if I was asking for a favor or not as a guess.
Stayed 1 night in Apr 2024
Response from JVR on 10 Apr 2024
Estimado Sr. Jose.Los beneficios de VIP de mejora de habitación queda sujetos a la disponiblidad del momento de llegada, este nunca se confirma antes de la llegada.Usted se presentó a las 10pm y exigió mejora de habitación aún cuando no había ninguna. Adicionalmente, solicitó la devolución de dinero por esto, razón por la cual se llamó al Gerente para autorizar la misma, sin embargo, decidió quedarse.

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2024
Response from JVR on 26 Apr 2024
Thanks!

10/10 Excellent

Mildred

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The art work throughout the hotel and room was breathtaking! Great staff, quiet, clean with lots of charm!
Stayed 5 nights in Mar 2024
Response from JVR on 10 Apr 2024
Dear Milderd.Thanks for your word about your experience at the Hotel. Hope to see you soon again.

10/10 Excellent

Kathryn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from ET on 6 Apr 2024
Dear Kathryn,Thank you so much for your review.Happy that you had a nice and pleasant stay with us.Hope to see you soon.

10/10 Excellent

lawrence

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent hotel
Stayed 1 night in Apr 2024
Response from ET on 4 Apr 2024
Dear Lawrence,Thank you so much for your review.We are extremely happy that you had a wonderful stay with us.

10/10 Excellent

Casey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent breakfast
Stayed 1 night in Mar 2024
Response from JVR on 11 Apr 2024
Thanks!!! Hope to see you soon again.

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities
I like this hotel.
Stayed 1 night in Feb 2024
Response from ET on 1 Apr 2024
Dear Sharon,Thank you so much for your comments. Happy you had a nice stay and that you liked our hotel.Hope to see you again

10/10 Excellent

Ross

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
A very beautiful property with a lovely roof top pool to take in the cool of the evening. Easy checkin
Stayed 1 night in Mar 2024
Response from ET on 1 Apr 2024
Dear Ross,Thank you so much for your comments. We really appreciate that you had a lovely stay with us.Kind regards

10/10 Excellent

DRAZEN, San Jose

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very elegant, clean, and lots of interesting art to make it unique.
Stayed 1 night in Mar 2024
Response from ET on 26 Mar 2024
Dear Drazen,Thank you so much.We are really appreciate that you liked our stay.Kind regards

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Decent for the money. It is a 3.5 / 4 star.
Stayed 4 nights in Mar 2024
Response from ET on 26 Mar 2024
Dear Richards,Thank you for your review. Happy you had a nice stay.Kind regards

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Nice clean rooms, and polite and attentive staff. Carlos at the tour desk was very helpful; he does his best to look after his guests needs to make sure they have a great time.
Stayed 6 nights in Mar 2024
Response from ET on 26 Mar 2024
Dear Kevin,Thank you so much for your comments. We are glad that our staff was attentive and polite. Hope to see you again.Kind regards

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from JVR on 10 Apr 2024
Thanks!!

10/10 Excellent

S. Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2024
Response from JVR on 10 Apr 2024
Muchas gracias

10/10 Excellent

Elba

Stayed 1 night in Mar 2024
Response from ET on 6 Apr 2024
Dear Elba,Thank you for your review.It was a pleasure having you with us. Hope we can see you again.

10/10 Excellent

Rod

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was impressed by the artistic style of the hotel and the buffet breakfast. Our room was large, clean and quiet. There are also many good restaurants nearby. I would definitely stay there again.
Stayed 2 nights in Mar 2024
Response from ET on 9 Mar 2024
Dear Rod,Thank you so much for your kind comments. We are extremely happy that had a nice stay with us.Hope to see you again.Kind regards

10/10 Excellent

Robin

Liked: Cleanliness, staff & service, property conditions & facilities
Incredible art everywhere
Stayed 1 night in Mar 2024
Response from ET on 6 Mar 2024
Dear Robin,Thank you so much for your comment. We are glad that you liked our art collection.

10/10 Excellent

aufu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff quite hotel nice art
Stayed 3 nights in Feb 2024
Response from Kind regards on 8 Mar 2024
Dear Aufu,Thank you for your review. Glad that our staff was nice and you liked our art collection.

10/10 Excellent

Isabel

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel and amazing service. We had to leave at 3:30am to get to the airport. They made sure to organize our taxi and made a fresh pot of coffee and muffins for us.
Stayed 1 night in Mar 2024
Response from ET on 8 Mar 2024
Dear Isabel,Thank you so much for your review. We are delighted that our service met your expectations. We hope to see you again.Kind regards

10/10 Excellent

Orlando, Dacula

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful art on display! Very unique and colorful experience.
Stayed 1 night in Feb 2024
Response from ET on 7 Mar 2024
Dear Orlando,Thank you so much for your comments. We area extremely happy that you had a nice and unique stay.Kind regards

10/10 Excellent

Jesse, LAKEWOOD

Stayed 1 night in Mar 2024
Response from ET on 22 Mar 2024
Dear Jesse,Thank you for taking a moment of your time to leave this review.Hope you had a nice stay.

10/10 Excellent

Marcus, Hamden

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very artistic. Room was clean but missing some towels in the bathroom. Staff was friendly and accomodating. Not all staff were fluent in English but was not terrible. They do offer a shuttle but I would have skipped it if I knew Uber was available in the area ahead of the booking. Overrall, enjoyed my stay and they had free breakfast which was average.
Stayed 4 nights in Feb 2024
Response from ET on 8 Mar 2024
Dear Marcus,Thank you so much for your comments. Happy to hear that our staff was friendly and accommodating.Kind regards

10/10 Excellent

maryam

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it was a great experience
Stayed 1 night in Feb 2024
Response from ET on 7 Mar 2024
Dear MaryamThank you so much. From all our staff we are happy that you had an amazing experience.Hope to see you again.Kind regards

10/10 Excellent

Mary

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We love the ambience of this hotel starting with the big tree at the front entrance and then all the jawdropping artwork throughout the hotel. There are a number of restaurants within walking distance to choose from. Buffet breakfast is included with the stay and is quite tasty. PriceSmart Santa Ana is nearby. The parking garage is under the hotel and very secure.
Stayed 1 night in Feb 2024
Response from ET on 8 Mar 2024
Dear Mary,Thank you so much for your comments. We are happy that you liked our tree, art collection and breakfast.Hope to see you againKind regards