Search Hotels in Carmen, San José

"Great stay. Yes! Amazing included breakfast. Comfortable firm bed. Heads up- hard to find entrance. On side of street vs at the point or front of building. "

"The staff was incredible and helped me with a better transportation without being asked. Really good complimenyary breakfast."

"I like the swimming pools there are 4 different pools all nicely heated. Kids love the Jacuzzi. I always include breakfast in my stay. Breakfast buffet is great with lots of eggs, pinto gallo, bacon and sausage and pastries. "

"Great Free Breakfast!"

"Comfortable and clean rooms; great gym, and delicious breakfast! "

"Tiffany is so helpful for trip suggestions for local and nearby city like San Jose and Catargo. She help us find place for dilicious food, souvenir store, and place for coffee form CR. She also provide price info so we are assured. With affordablenprice, this place is 3 blocks away from market, central sqaure, and 5 blocks from bus station to San Jose. You can also take the bus to airport."

"Great staff, clean, nice gym and amenities "

"Noce hotel. Very convenient"

"1 complaint is the awful shuttle experience I had upon arrival. Was reserved on 2:30pm shuttle from SJO, but spent over 2 hrs & numerous unanswered calls to front desk, I was repeatedly told only via email the driver is "15 minutes away". This went on every 15 minutes for 2+ hrs! I didn't leave the designated pick-up area to avoid missing it the shuttle. I literally stood outside the airport (no seats for waiting), w/out a bathroom break, water, w/out applying my bug spray (very much needed during rainy season when mosquitoes are bad), & w/out air conditioning. I was tired, frustrated, & received false information for over 2 full hours from front desk staff that refused to answer my calls or call me back, but would only email me instead. I would've caught an Uber/Taxi, but was being consistently told that the driver was only 15 mins. I was told to wait under the Hotel Shuttle sign or the driver would leave & that he was in a gray/silver minivan. Over 2 hrs later, at 4:38pm, driver arrived in a dark navy BLUE van, & stopped at the airport exit doors, NOT at the Hotel Shuttle sign over 200 feet away. The advertised "20 min ride" to Barcelo was actually an HOUR & a half! Staff claimed no control of traffic, but my point was they live there, know daily traffic patterns & rush hours, they said it's normally heavy, so don't falsely say it's 20 mins. as if that is normal. Don't threaten $30 penalty for passengers missing the van, when no credit given to passengers that wait 2 hrs! "