Search Hotels Near Carlisle Reservation, LaGrange

"Our first impression of the hotel was good; clean lobby with vending machines. Once we settled into our room we checked out the pool. The pool & regular towels were the size of my adult torso. The entrance to the pool was through a broken glass door and a construction zone. The pool was below freezing. My daughter’s lips turned blue after a few minutes. That evening we received 3 “prank calls” from other residents in the hotel. We were told to unplug our phone by the front desk. Breakfast in the morning was subpar. Eggs were frozen patties & most food was gone by 8am. Employees were seen sitting and eating FULL plates of food while guests went without. While guests were checking in he would approach them with a full mouth of food. Another guest helped my husband and daughter use the pancake machine while the employee sat and ate. Other guests had their children running around half naked inside and outside, cussing. The occupants above us kept dropping stuff at all hours of the night. Police were called the night before we left. The next morning another guest was screaming in the main lobby about “whooping their kids a**” during breakfast and later loudly complaining in the hallway. The front desk clerk asked her and her children running around in diapers to go back to their room. Upon further inspection the blanket was stained with what looked like coffee. We checked out shortly after that. The only redeeming quality was the A/C unit. Will not be returning."

"Clean room, friendly staff, breakfast was nice. We had an issue with the heating/cooling system in our room not working. It was 74 degrees the whole time. "

"Visibly the hotel looks pretty nice. The reason I booked this hotel was because I was going to be in the area for spring break and it had a swimming pool which unfortunately I found out at check-in, that the pool was down for maintenance. Some type of a disclaimer or posting on the website or in confirmation emails regarding this would’ve been nice. The room itself was clean and nice, but the plumbing not so much. The sink had no hot water. The shower faucet had a constant drip, and the whole thing was shaking with inside the wall. The sink also had a very slow drain to it. I did inform the woman at the front desk at checkout of these issues, and she said that she would notify the manager and have them contact me which no one ever did. As I was walking out with my kids, there was a gentleman mopping the floor, and wasn’t too pleased that we walked on his wet floor as we were walking out. To some degree, I can understand his frustration but at the same time I would not be mopping the floor, literally at the busiest time of the day which would be checkout time. There wasn’t exactly anywhere else for me to walk either. Breakfast was…. Meh "

"Good location "

"Rooms where well cleaned "

"This hotel was lovely! Great breakfast too. Thank you!! "

"Friendly staff. We just stopped overnight on our way to our destination and did not use the amenities. Bed was comfortable and room clean. "

"Friendly staff "

"Things in room were broken. Lights didn’t work and it was unclean. There was toilet paper in the toilet and it looked like someone had used it prior to me being there. 0/10 will not stay again "