Ratings based on 789 Verified Reviews

3.8 out of 5
77% of guests recommend
3.9 Room cleanliness
4.0 Service & staff
3.7 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveller from bath

central very near castle

Posted 09-Oct-2017
Pros: location food and comfort
we met with friends after half marathon.sightseeing
2 out of 5
by A verified traveller

Good location--that is all

Posted 06-Oct-2017
Pros: Location
Cons: Better maintenance and restoration/refurb
Location: The castle, pedestrian friendly streets, university grounds and buildings, Bute park, the waterfront, loads of restaurants and pubs
The Angel needs a refurb. Paint is peeling in the lobby. The halls and room smell. Maintenance is poor--touching up the paint chips in the tub and changing the mildewy curtains in the bath would be easy but no, that's not done. Staff at the desk were helpful and pleasant. Staff in the bar and restaurant were not. The place has got potential but it needs work. Fab location.
5 out of 5
Recommended
for Everyone
by A verified traveller from Seattle area

Great central location by castle

Posted 04-Oct-2017
Just steps away from the castle grounds and a few blocks from the museum. Terrific central location for the tourist. Very walkable.
4 out of 5
Recommended
for Everyone
by A verified traveller from Neath

central hotel

Posted 28-Sep-2017
Pros: the location
Cons: maybe extra glazing on windows, drown out the sounds from main road and people walking late at night
Location: very close to the castle and the shopping area, principality stadium and only a few mins walk to St Davids theatre
very please with our stay at the Angel Hotel its very central and close to St Davids Theatre rooms were clean and tidy, only complaint it was very warm in the room also they could do with double glazing on the windows, a bit nosy on a Saturday night, you could hear people coming home from the pubs and clubs breakfast was really good and plenty to eat would definitely stay again
5 out of 5
Recommended
for Everyone
by A verified traveller from gloucester

Close to everything

Posted 28-Sep-2017
Loved it was near everything and people were friendly
2 out of 5
by A verified traveller from Birmingham

Massively overpriced is an understatement

Posted 18-Sep-2017
The hotel was so different than what the website claimed it to be. What was once a beautiful looking hotel is now a dated and not so clean accommodation. The carpet in the room was dirty, the bedside table full of dust, net curtains which were once white are now grey, barely hanging on. Bathroom door did not fully shut, we had to clean the desk and the chair too. The hallway was unwelcoming and smelled too. Luckily we were there for only one night. Positives: great central location, bedsheets were clean and the room warm.
5 out of 5
Recommended
for Everyone
by A verified traveller from Swansea

Lovely hotel, great location

Posted 16-Sep-2017
perfectly located in the centre of the city. lovely and clean, comfortable, and lots of character. staff are helpful and friendly.
4 out of 5
Recommended
for Everyone
by A verified traveller from Coquitlam, B.C. Canada

Heritage hotel in a great location.

Posted 30-Aug-2017
Character hotel perfectly situated across from the park and castle, and near restaurants and pubs. We were able to walk wherever we needed to go. Lovely lobby and bar areas. Staff were good. Only complaint was the old toilet which didn't always function properly.
2 out of 5
by A verified traveller from UK

Dated and tired!

Posted 23-Aug-2017
The lobby is probably the best bit. Whole place looking a little tired. Especially the bar which is practically prehistoric, not enough chairs or staff presence when you want to buy a drink. Bedroom had no nets/ blinds and overlooked other residences not good for privacy and seems like a basic thing to sort out.Obviously cutting costs on the laundry!
5 out of 5
Recommended
for Everyone
by A verified traveller from Bristol UK

Nice hotel in the centre of Cardiff. ..

Posted 23-Aug-2017
Comfotable central hotel. .staff very helpful with wheelchair access etc....and disabled room was enormous.