Ratings based on 662 Verified Reviews

3.7 out of 5
77% of guests recommend
3.9 Room cleanliness
4.0 Service & staff
3.7 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
4out of 5
Recommended
for Everyone
by A verified traveller

Lovely hotel right in the centre

Posted 21-Dec-2016
Had a lovely stay. Hotel is stunning. Room was clean, comfy and modern. Drinks in bar far too expensive
5out of 5
Recommended
for Everyone
by A verified traveller from Neath

Angel hotel

Posted 20-Dec-2016
Pros: Great location and easy to find, staff at reception were really friendly. Also fab Christmas tree and decorations.
Cons: It was very warm in the room, but obviously that please most people X
Location: Again a great location, right by Cardiff castle, and central for having a good wander around Cardiff. A fab
Arrived earlier than check in time, but room was already to use. This hotel is right in the middle of everything -a great location.
5out of 5
Recommended
for Everyone
by A verified traveller from Wiltshire

Great hotel in city centre

Posted 12-Dec-2016
Comfortable, clean, great staff. We will be back in future!
5out of 5
Recommended
for Couples
by A verified traveller from east midlands

Nice hotel in city centre

Posted 09-Dec-2016
Pros: It's beautiful staircase
Cons: Air conditioning
Location: Excellent city centre location. Near shops and nightlife
Beautiful Victorian hotel, sympathetically modernised. Double glazing efficiently reduces traffic noise, but unfortunately causes the room to be too hot and rather stuffy.
3out of 5
Recommended
for Business Travellers
by A verified traveller from Lowestoft

Lovely hotel, friendly staff, ideal for business

Posted 05-Dec-2016
Pros: setting and location
Cons: heating
Very pleasant, food disappointing and room cold radiators would not heat up possible air lock?? Fan heater supplied and also phone charger most helpful staff.
4out of 5
Recommended
for Everyone
by A verified traveller

Posted 30-Nov-2016
Twin room - very spacious and reasonable price. Good for overnight stay
1out of 5
by A verified traveller from Glos

Very noisey

Posted 24-Nov-2016
Main road next to hotel is extremely noisey with lorries and buses. Makes it impossible to sleep. We had to change hotel. Breakfast was appalling. No flavour, cheap ingredients. Decoration is tatty.
3out of 5
by A verified traveller

Posted 09-Nov-2016
The hotel is dated and not maintained very well ,
3out of 5
Recommended
for Business Travellers
by A verified traveller from Liverpool

Great location and decent breakfast

Posted 08-Nov-2016
The hotel is well located and has some (limited) parking but this is quite expensive at £13 per night. The hotel has seen better days and could do with some refurbishment. However, for the price it represents pretty good value.
4out of 5
Recommended
for Everyone
by A verified traveller from Tonbridge Kent

Lovely hotel in a great location

Posted 31-Oct-2016
Pros: Location
Cons: Temperature of the room
Location: Castle & shops nearby
Great hotel. We stayed on the 3rd floor over the main door so not disturbed by passing traffic or people in the hotel corridor. Only negative is the temperature of the room. Unable to turn the radiator off and air con was not sufficient to cool it down. Both myself and partner woke up with headaches so not a great start to our weekend away! Staff were friendly and good breakfast. Location opposite the castle and close to the shops was perfect.