Ratings based on 692 Verified Reviews

3.7 out of 5
77% of guests recommend
3.9 Room cleanliness
4.0 Service & staff
3.7 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
4out of 5
Recommended
for Everyone
by A verified traveller from Pembrokeshire

Very nice hotel close to venue

Posted 21-Mar-2017
Pros: ease of access
Cons: bed was slightly hard, for my taste.
Location: centre of Cardiff. Loads of interesting things close by (Castle, Stadium & St Davids hall and shopping centre)
Warm welcome and professional attitude from staff. Cheery/ friendly demeanour when interacting with clients.
4out of 5
Recommended
for Everyone
by A verified traveller from Caerfyrddin

Super Comfy Bed!

Posted 11-Mar-2017
Had a great overnight stay at the Angel in a very well priced deluxe double. Plenty of room and the comfiest bed ever - comfier than our own! Friendly, accommodating staff and lovely view of the castle. Bendigedig!
2out of 5
by A verified traveller from Wiltshire

First impressions - good

Posted 05-Mar-2017
When you walk into the hotel, it's breathtakingly beautiful! You go up the stairs and through some mirrored doors... that's where the beauty ends. Hotel staff are good, checking was really quick. Rooms are sadly, old, damp and smelly! i was on the third floor (which I think are the poor people rooms). I had to be moved rooms in first instance as the first room they put me in was on a slant ot was dreadful! They moved me to another room which was nice if they but it was just as bad, really damp and smelly! As it was only one night and I wasn't planning on staying in the room long I just went out and came back late slept and left to get one of the first trains home. The customer service is good though, I have to say that, reception staff very friendly. If I was asked would I stay again, I personally wouldn't as there are better quality hotels in the area at the same sort of price.
4out of 5
Recommended
for Everyone
by A verified traveller from cardiff

Great, central location.

Posted 27-Feb-2017
A nice stay in a great location! Would recommend The Angel.
3out of 5
by A verified traveller from swansea

Good at first glance

Posted 20-Feb-2017
The hotel looks grand when you first walk in. But after walking around you notice how tired it looks. We went for one of the delux rooms of the castle. The windows are single glazed so exspect a lot of noise from the road. The was also a damp like smell to the room. At night you could hear every sound possible. Our room door might as well been open. Needless to say we with the traffic and other guests we didn't sleep well.
4out of 5
Recommended
for Everyone
by A verified traveller from London

Comfy hotel - near restaurants & station

Posted 17-Feb-2017
Pros: Proximity to town
Cons: Better vegetarian options for meals - we ate elsewhere for all our meals.
Location: shopping, boat ride down the River Taff, Castle, city tour
Nice spacious room, matching furniture, roomy bathroom.
4out of 5
Recommended
for Everyone
by A verified traveller

Cardiff city centre hotel

Posted 16-Feb-2017
Pros: Settee in room, more comfy than the usual plastic chair
Location: Cardiff Castle museums Tiger bay, Bute Park, rugby, shopping.
Very comfortable room, and so convenient for all attractions in Cardiff. Attentive staff.
4out of 5
by A verified traveller

Hotel convenient for Cardiff

Posted 15-Feb-2017
Staff were lovely. Room was clean but the interior of the hotel looked shabby
5out of 5
Recommended
for Everyone
by A verified traveller

Posted 05-Feb-2017
Very enjoyable stay. Staff very professional in all aspects of their duties. Comfortable and clean room ensuring high standards of the hotel.
4out of 5
Recommended
for Everyone
by A verified traveller from Bath

Nice hotel close to the city centre

Posted 02-Feb-2017
Nice hotel close to the city centre and the shops and train station