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Overview of Mercure Cardiff Holland House Hotel & Spa

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Front of Property - Evening/Night
1 bedroom, in-room safe, desk, laptop workspace
1 bedroom, in-room safe, desk, laptop workspace
View from Room
1 bedroom, in-room safe, desk, laptop workspace

4.2/5 Very good

Guests rated this property 4.4/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Spa
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided

Explore the area

    Popular LocationSt. David's8 min walk
    Popular LocationCardiff International Arena9 min walk
    Popular LocationCardiff Motorpoint Arena10 min walk
    AirportCardiff (CWL-Cardiff Intl.)32 min drive

Choose dates to view prices

  • Classic Triple Room, 3 Single Beds

    4.4/5 guest room rating

    Room amenities

    • 250 sq ft
    • City view
    • Sleeps 3
    • 3 Single Beds
    More detailsClassic Triple Room, 3 Single Beds
  • Privilege, Standard Room, 1 King Bed, View

    4.5/5 guest room rating

    Room amenities

    • 363 sq ft
    • City view
    • Sleeps 2
    • 1 King Bed
    More detailsPrivilege, Standard Room, 1 King Bed, View
  • Superior Room, 2 Single Beds, View

    4.1/5 guest room rating

    Room amenities

    • 363 sq ft
    • City view
    • Sleeps 2
    • 2 Single Beds
    More detailsSuperior Room, 2 Single Beds, View
  • Classic Twin Room, 2 Single Beds

    4.5/5 guest room rating

    Room amenities

    • 250 sq ft
    • City view
    • Sleeps 2
    • 2 Single Beds
    More detailsClassic Twin Room, 2 Single Beds

About this area

Cardiff

Located in Cardiff's Cardiff City Centre neighbourhood, Mercure Cardiff Holland House Hotel & Spa is in the city centre and near the airport. Wales Millennium Centre and St. David's Hall are cultural highlights, and some of the area's notable landmarks include Cardiff Castle and Caerphilly Castle. Check out an event or a game at Cardiff Motorpoint Arena, and consider making time for Barry Island Pleasure Park, a top attraction not to be missed. Discover the area's water adventures with windsurfing and sailing nearby, or enjoy the great outdoors with mountain climbing and hiking/biking trails.
Visit our Cardiff travel guide
Popular Location

What's nearby

  • St. David's - 8 min walk
  • Cardiff International Arena - 9 min walk
  • Cardiff Motorpoint Arena - 10 min walk
  • St. David's Hall - 11 min walk
  • National Museum Cardiff - 12 min walk

Getting around

  • Cardiff Queen Street Station - 5 min walk
  • AirportCardiff (CWL-Cardiff Intl.) - 32 min drive

Restaurants

  • Urban Bar & Kitchen — 1 min walk
  • The Clink Cymru - 4 min walk
  • Ernest Willows - 4 min walk
  • I Giardini Di Sorrento Italian Restaurant - 5 min walk
  • Kismet - 5 min walk

About this property

Mercure Cardiff Holland House Hotel & Spa

4-star Cardiff hotel in Cardiff City Centre, near Cardiff Motorpoint Arena
Along with a full-service spa, this smoke-free hotel has a restaurant and an indoor pool. WiFi in public areas is free. Additionally, a fitness centre, a bar/lounge and a conference centre are on-site. All 165 rooms boast deep soaking bathtubs, and offer free WiFi and 24-hour room service. Free wired Internet and fridges are standard, as are flat-screen TVs with satellite channels.
Mercure Cardiff Holland House Hotel & Spa offers 165 forms of air-conditioned accommodation with a safe and coffee/tea makers. 30-inch Flat-screen televisions come with satellite channels. Bathrooms include a separate bath and shower with a deep soaking bath, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and in-room massages can be requested.

Recreational amenities at the hotel include an indoor pool and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves with a trip to the on-site spa, which has 9 treatment rooms. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a sauna, a spa tub, a steam room and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
Individually wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Self parking: GBP 14.00 per day

Food and drink

  • Continental breakfast available for a fee daily 7:30 AM–10 AM: GBP 10.00 per person
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Things to do

  • Aerobics classes
  • Fitness centre
  • Full-service spa
  • Indoor pool

Family friendly

  • Dry cleaning service
  • Free cots/infant beds
  • Indoor pool
  • Laundry facilities
  • Fridge
  • Rollaway/extra beds (surcharge)

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • English
  • French
  • Hungarian
  • Polish
  • Spanish

Business services

  • Meeting rooms
  • Conference centre

Spa

  • 9 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Manicures and pedicures
  • Massages
  • Massage/treatment rooms
  • Sauna
  • Hot tub
  • Steam room
  • Turkish bath/hammam

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • Assistive listening devices available
  • In-room accessibility
  • Well-lit path to entrance
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Linens
  • Rollaway/extra beds (surcharge)

Bathroom

  • Deep-soaking bathtub
  • Free toiletries
  • Hairdryer
  • Separate bathtub and shower
  • Towels

Entertainment

  • 30-inch flat-screen TV
  • Satellite channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Fridge

More

  • Connecting rooms available
  • Desk
  • In-room massage
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe

See similar properties

Policies

Check-in

Check-in from 2:00 PM - anytime
Early check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Renovations and closures

Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Rollaway/extra beds are available.
Free cots (infant beds)

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for continental breakfast: GBP 10.00 per person (approximately)
  • Self-parking fee: GBP 14.00 per day
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway beds are available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

This property has received its official star rating from Visit Wales.

Property is also known as

Holland Hotel Cardiff
Holland House Mercure Cardiff
Hotel Mercure Holland House Cardiff
Mercure Cardiff Holland Hotel
Mercure Cardiff Holland House
Holland House Hotel Cardiff
Mercure Cardiff Holland House Hotel & Spa Hotel
Mercure Holland Hotel Cardiff
Mercure Hotel Holland House
Mercure House Hotel Cardiff
Mercure Cardiff Holland House Hotel & Spa Cardiff
Mercure Cardiff Holland House Hotel And Spa Wales
Mercure Holland House Cardiff Hotel Cardiff
Mercure Cardiff Holland House Hotel & Spa Hotel Cardiff

Frequently asked questions

Can I cancel my reservation for free at Mercure Cardiff Holland House Hotel & Spa and receive a full refund?
Yes, Mercure Cardiff Holland House Hotel & Spa offers free cancellation on select room rates, because flexibility matters! Please refer to Mercure Cardiff Holland House Hotel & Spa cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Mercure Cardiff Holland House Hotel & Spa?
As of 30 Nov 2020, prices found for a 1-night stay for 2 adults at Mercure Cardiff Holland House Hotel & Spa on 21 Dec 2020 start from £29, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does Mercure Cardiff Holland House Hotel & Spa have a pool?
Yes, this property has an indoor pool.
Is Mercure Cardiff Holland House Hotel & Spa pet-friendly?
No, only service animals are welcome at the property.
How much is parking at Mercure Cardiff Holland House Hotel & Spa?
Self-parking is available for GBP 14.00 per day.
What time is check-in at Mercure Cardiff Holland House Hotel & Spa?
Check-in is from 2:00 PM - anytime. A fee applies for early check-in (amount may vary, subject to availability).
What time is check-out at Mercure Cardiff Holland House Hotel & Spa?
Checkout is at noon. Late checkout is available for a fee (amount may vary, subject to availability).
Where is Mercure Cardiff Holland House Hotel & Spa located?
Located in Cardiff City Centre, this spa hotel is within a 15-minute walk of Capitol Shopping Centre, Cardiff Motorpoint Arena and Cardiff Castle. Principality Stadium and St. David's Hall are also within 15 minutes. Cardiff Queen Street Station is only a 5-minute walk and Cathays Station is 14 minutes.
4.2
Very good
5 - Excellent
424
4 - Good
339
3 - Okay
89
2 - Poor
29
1 - Terrible
18

4.4/5

Cleanliness

4.3/5

Staff & service

4.0/5

Amenities

4.2/5

Property conditions & facilities

5/5 Excellent

Travelled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
In these times when we were very nervous to be staying in a hotel, we felt very comfortable and relaxed.
Stayed 1 night in Sep 2020

4/5 Good

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2020

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic stay, everything was spot on and the staff were wonderful! Will be using Mecure again!
Stayed 1 night in Aug 2020

4/5 Good

Travelled with family
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020

3/5 Okay

Travelled with partner
Happy face iconLiked: Cleanliness
Sad face IconDisliked: Staff & service
Very expensive we didn’t even get breakfast with the price it cost The pool area looks nothing like there website We tried to get room service but no one answered the phone Great location very close to the city Very expensive to park car this should be within the price It was clean however never had room service for the 2 days we stayed had to ask for more towels
Stayed 2 nights in Aug 2020

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