Check COVID-19 restrictions.

Find out moreOpens in new tab or window

Mercure Cardiff Holland House Hotel & Spa

Photo gallery for Mercure Cardiff Holland House Hotel & Spa

Interior entrance
Indoor pool
1 bedroom, in-room safe, desk, laptop workspace
View from Room
1 bedroom, in-room safe, desk, laptop workspace

Overview of Mercure Cardiff Holland House Hotel & Spa

UNESCO Sustainable Travel Pledge

Mercure Cardiff Holland House Hotel & Spa

4 out of 5

4.2/5 Very good

Guests rated this property 4.3/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Pet-friendly
  • Spa
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided
  • Personal protective equipment
24-26 Newport Road, Cardiff, Wales, CF24 0DD

Explore the area

  • Popular LocationCardiff Castle12 min walk
  • Popular LocationPrincipality Stadium14 min walk
  • Popular LocationCardiff Bay17 min walk
  • AirportCardiff (CWL-Cardiff Intl.)21 min drive

Choose dates to view prices

About this area

Cardiff

Mercure Cardiff Holland House Hotel & Spa is located in Cardiff City Centre, a neighbourhood in Cardiff, and is in the city centre and near the airport. Cardiff Castle and Caerphilly Castle are notable landmarks, and if an activity is on the agenda, check out Cardiff Bay. Looking to enjoy an event or a game? See what's going on at Principality Stadium or Cardiff Motorpoint Arena. Discover the area's water adventures with windsurfing and sailing nearby, or enjoy the great outdoors with hiking/biking trails and mountain climbing.

What's nearby

  • Capitol Shopping Centre - 5 min walk
  • Cardiff International Arena - 9 min walk
  • Cardiff Castle - 12 min walk
  • Principality Stadium - 14 min walk
  • Cardiff Bay - 17 min walk

Restaurants

  • Urban Bar & Kitchen — 1 min walk
  • The Clink Cymru - 4 min walk
  • Ernest Willows - 4 min walk
  • Giardini Di Sorrento Italian Restaurant - 5 min walk
  • Atma - 5 min walk

Getting around

  • Cardiff Queen Street Station - 5 min walk
  • Cardiff International Airport (CWL) - 21 min drive

About this property

Mercure Cardiff Holland House Hotel & Spa

Eco-friendly Cardiff hotel in Cardiff City Centre, near Principality Stadium
Along with a full-service spa, this smoke-free hotel has an indoor pool and a restaurant. WiFi in public areas is free. Additionally, a fitness centre, a bar/lounge and a sauna are on-site. All 172 rooms boast deep soaking bathtubs, and offer free WiFi and 24-hour room service. Free wired Internet and fridges are standard, as are flat-screen TVs with satellite channels.
Mercure Cardiff Holland House Hotel & Spa offers 172 forms of accommodation with a safe and coffee/tea makers. 30-inch Flat-screen televisions come with satellite channels. Bathrooms include a separate bath and shower with a deep soaking bath, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and in-room massages can be requested.

Recreational amenities at the hotel include an indoor pool, a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves with a trip to the on-site spa, which has 9 treatment rooms. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a sauna, a spa tub, a steam room and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy.

Awards and affiliations

This property has signed the UNESCO Sustainable Travel Pledge.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
Individually wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Self parking on site (GBP 16.00 per day)

Food and drink

  • Continental breakfast available for a fee daily 7:30 AM–10 AM: GBP 10.00 per person
  • 1 restaurant
  • 1 bar/lounge
  • 24-hour room service

Things to do

  • Aerobics classes
  • Fitness centre
  • Full-service spa
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Free cots/infant beds
  • Indoor pool
  • Laundry facilities
  • Fridge

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • English
  • French
  • Hungarian
  • Polish
  • Spanish

Business services

  • Conference centre
  • Meeting rooms

Spa

  • 9 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Manicures and pedicures
  • Massages
  • Massage/treatment rooms
  • Sauna
  • Hot tub
  • Steam room
  • Turkish bath/hammam

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • In-room accessibility (select rooms)
  • Well-lit path to entrance
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds

Bathroom

  • Deep-soaking bath
  • Free toiletries
  • Hairdryer
  • Separate bath and shower
  • Towels

Entertainment

  • 30-inch flat-screen TV
  • Satellite channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Fridge

More

  • Connecting rooms available
  • Desk
  • In-room massage
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 2:00 PM - anytime
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express checkout

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of GBP 15.00 per pet, per night
Dogs welcome
Service animals are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Free cots (infant beds)

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for continental breakfast: GBP 10.00 per person (approximately)
  • Self-parking fee: GBP 16.00 per day
  • Pet fee: GBP 15.00 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

National rating

This property has received its official star rating from Visit Wales.

Property is also known as

Holland Hotel Cardiff
Holland House Mercure Cardiff
Hotel Mercure Holland House Cardiff
Mercure Cardiff Holland Hotel
Mercure Cardiff Holland House
Holland House Hotel Cardiff
Mercure Cardiff Holland House Hotel & Spa Hotel
Mercure Holland Hotel Cardiff
Mercure Hotel Holland House
Mercure House Hotel Cardiff
Mercure Cardiff Holland House Hotel & Spa Cardiff
Mercure Cardiff Holland House Hotel And Spa Wales
Mercure Holland House Cardiff Hotel Cardiff
Mercure Cardiff Holland House Hotel & Spa Hotel Cardiff

Frequently asked questions

Overall score and ratings

4.2

Very good

Rating 5 - Excellent. 448 out of 975 reviews
5 - Excellent 46%
Rating 4 - Good. 363 out of 975 reviews
4 - Good 37%
Rating 3 - Okay. 101 out of 975 reviews
3 - Okay 10%
Rating 2 - Poor. 40 out of 975 reviews
2 - Poor 4%
Rating 1 - Terrible. 23 out of 975 reviews
1 - Terrible 2%

4.3/5

Cleanliness

4.2/5

Staff & service

4.0/5

Amenities

4.2/5

Property conditions & facilities

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The rooms were very spacious and clean, with everything you need for a short stay. It was nice to have access to the spa but it is in need of a little TLC. The discounted parking in the NCP was good value, however, directions given to the parking complex were wrong and therefore I spent 40 minutes driving round Cardiff in rush hour, trying to find the entrance, which was a poor start to my stay.
Stayed 1 night in Nov 2021

5/5 Excellent

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Value and location
Stayed 1 night in Nov 2021

3/5 Okay

Travelled with family
Liked: Cleanliness, amenities
Good location, and a few parking spaces available - first come first served. Room wasn't correct when we arrived (we needed a triple) so had to change. Second room was quite dated but quiet and comfortable. Food stopped early and the explanation was they didn't have enough staff - a general hospitality problem these days. Bar area quite nice and the staff that were there were really positive and helpful though. Next time, will probably look elsewhere first as quite expensive for the room quality, but won't complain if I go back..
Stayed 1 night in Nov 2021

4/5 Good

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel
Stayed 1 night in Nov 2021

5/5 Excellent

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Comfy beds and Big rooms..
Stayed 1 night in Nov 2021