The staff at the hotel are excellent - without exception! The hotel has good shared facilities; dining, bar, pool, tennis courts etc. The vast majority of rooms are not the image they show. They’re basic but functional and as long as you don’t expect too much, they’re fine. Bear in mind the vast majority of time you’ll be in Sardinia is spent outside the rooms are all you need. Only gripe is a small immersion heater in each room means probably 2 showers, then a wait for a half hour for the hot water to recharge. We were 2 adults and 2 kids so was a little tricky. But no big deal. If you’re going to Sardinia to be outdoors, stay in a place with fantastic local staff and enjoy the hotel’s facilities this is a great place. If you’re a room lounger and spend hours in your room I’d go elsewhere.