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Zenitude Hôtel-Résidences Carcassonne

Photo gallery for Zenitude Hôtel-Résidences Carcassonne

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Outdoor pool
Desk, free cots/infant beds, free WiFi, bed sheets
Desk, free cots/infant beds, free WiFi, bed sheets

Overview of Zenitude Hôtel-Résidences Carcassonne

Entire apartment

Zenitude Hôtel-Résidences Carcassonne

3 out of 5

3.7/5 Good

Guests rated this property 3.7/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Parking included
  • Kitchen
  • Air conditioning
  • Pet-friendly
  • Laundry

Cleaning and safety practices

  • Professionally cleaned
  • Cleaned with disinfectant
  • 24-hour vacancy between guest stays
  • Contactless check-out
14 Route de Villemoustaussou, Carcassonne, Carcassonne, 11000

Explore the area

  • Popular LocationParc du Père Noël2 min drive
  • Popular LocationCanal du Midi Harbor Master's Office2 min drive
  • Popular LocationSaint-Jean Locks3 min drive
  • AirportCarcassonne (CCF-Pays Cathare)5 min drive

Choose dates to view prices

Studio Single

4.5/5 guest room rating
  • 215 sq ft
  • Studio
  • Sleeps 1
  • 1 Single Bed

Studio Double

4.3/5 guest room rating
  • 269 sq ft
  • Studio
  • Sleeps 2
  • 1 Double Bed

Apartment, 1 Bedroom

No guest room rating
  • 430 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds and 2 Single Trundle Beds

Apartment, 1 Bedroom

3.7/5 guest room rating
  • 388 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Single Trundle Beds

Studio, 2 Single Beds

4.4/5 guest room rating
  • 269 sq ft
  • Studio
  • Sleeps 2
  • 2 Single Beds

Apartment, 2 Bedrooms

4.5/5 guest room rating
  • 484 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 1 Double Bed, 2 Single Beds and 2 Single Trundle Beds

About this area


Located in Carcassonne, Zenitude Hôtel-Résidences Carcassonne is in an area with good shopping. Tennis Asptt Carcassonne and Carcassonne Golf are worth checking out if an activity is on the agenda, while those looking for area attractions can visit Carcassonne Medieval City and Basilica of Saint-Nazaire.

What's nearby

  • Parc du Père Noël - 2 min drive
  • Canal du Midi Harbor Master's Office - 2 min drive
  • Saint-Jean Locks - 3 min drive
  • St. Vincent Church - 3 min drive
  • Place Carnot - 3 min drive

Getting around

  • Carcassonne Station - 2 min drive
  • Blagnac Airport (TLS) - 67 min drive


  • Sack lunch — 1 min walk
  • Le Clos des Framboisiers - 3 min drive
  • Le Jardin En Ville - 3 min drive
  • La Table de Norbert - 3 min drive
  • Restaurant Pizzeria La Divine Comédie - 4 min drive

About this property

Entire place

You'll have the entire apartment to yourself and will only share it with other guests in your party.

Zenitude Hôtel-Résidences Carcassonne

3-star residence in Carcassonne with free parking
Along with a snack bar/deli, this smoke-free residence has laundry facilities and free newspapers. Free WiFi in public areas and free self parking are also provided. Other amenities include a garden. All 120 rooms feature kitchenettes with fridges and microwaves, plus free WiFi and flat-screen TVs with satellite channels. Guests will also find desks and free toiletries. Weekly housekeeping is available.
Zenitude Hôtel-Résidences Carcassonne offers 120 forms of air-conditioned accommodation with free toiletries. Accommodation at this 3-star residence has kitchenettes with fridges, microwaves and kitchenware and utensils.

Guests can surf the web using complimentary wireless Internet access. 55-cm Flat-screen televisions come with satellite channels. Housekeeping is offered on a weekly basis and hairdryers can be requested. Housekeeping is provided on a limited basis.

Cleaning and safety practices

Enhanced cleanliness measures

Property is professionally cleaned
Disinfectant is used to clean the property

Social distancing

Contactless check-out
Guest rooms kept vacant for 24 hours between stays
This information is provided by our partners.

Property amenities


  • Free WiFi

Parking and transport

  • Free self-parking on site
  • Wheelchair-accessible parking available

Family friendly

  • Free cot/infant bed


  • Fridge
  • Microwave
  • Cookware/dishes/utensils


  • Cooked-to-order breakfast available for a fee 7 AM–10:00 AM on weekdays and 8 AM–11:00 AM on weekends: EUR 9 for adults and EUR 4.50 for children
  • Snack bar/deli


  • Bed sheets provided


  • Hairdryer (on request)
  • Free toiletries
  • Towels provided


  • 55-cm flat-screen TV with satellite service

Outdoor areas

  • Terrace
  • Garden


  • Laundry facilities

Work spaces

  • Desk


  • Air conditioning
  • Heating


  • Pet friendly
  • EUR 5 per pet per day
  • 1 per room


  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • Lift
  • In-room accessibility
  • Raised toilet seat
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Smoke-free property

Services and conveniences

  • Limited housekeeping
  • Luggage storage
  • Free newspapers (reception)


  • 120 rooms
  • 1 building
  • Built in 2008

Similar properties

See similar properties



Check-in from 3 PM - 7 AM
Late check-in subject to availability
Minimum check-in age - 18


Check-out before 11 AM

Special check-in instructions

The front desk is open Monday - Friday (8:30 AM - 6:00 PM) and Saturday - Sunday (9:00 AM - 4:30 PM)
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 7 AM please contact the property in advance using the information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
This property's breakfast room is closed every Sunday from November to March. Breakfast trays can be served in the room the night before, on request.
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Any other arrangements must be coordinated with the property prior to arrival.
Reception hours vary seasonally. During July and August, reception is open 8 AM-9 PM daily.
Reception hours are 8 AM to noon and 2-5 PM on Saturdays.

Access methods

Staffed front desk


Pets are allowed for an extra charge of EUR 5 per pet, per day
1 per room

Children and extra beds

Children are welcome
Free cots (infant beds)

Payment types at the property

Important information


You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 1.43 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for cooked-to-order breakfast: EUR 9 for adults and EUR 4.50 for children (approximately)
  • Pet fee: EUR 5 per pet, per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts Visa, Mastercard and American Express; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property is also known as

Appart'City Apartment Carcassonne
Apts Cerise Carcassonne Nord House
Cerise Carcassonne NORD House
Apts Cerise Nord
Cerise NORD
Cerise NORD House
Apts Cerise Carcassonne Nord Hotel
Apts Cerise Nord Hotel
Apts Cerise Carcassonne Nord
Appart'City Carcassonne
Cerise Carcassonne Nord
Zenitude Hôtel Résidences Carcassonne Nord
Zenitude Hôtel-Résidences Carcassonne Residence
Zenitude Hôtel-Résidences Carcassonne Carcassonne
Zenitude Hôtel-Résidences Carcassonne Residence Carcassonne

Frequently asked questions

Overall score and ratings



Rating 5 - Excellent. 50 out of 275 reviews
5 - Excellent 18%
Rating 4 - Good. 132 out of 275 reviews
4 - Good 48%
Rating 3 - Okay. 61 out of 275 reviews
3 - Okay 22%
Rating 2 - Poor. 21 out of 275 reviews
2 - Poor 8%
Rating 1 - Terrible. 11 out of 275 reviews
1 - Terrible 4%




Staff & service




Property conditions & facilities

3/5 Okay

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Lack of communication.Email with entry code was never sent leaving us locked out on arrival with no staff on site. Took about 30 minutes to gain entry
Stayed 1 night in Oct 2021

4/5 Good

Liked: Cleanliness, property conditions & facilities, room comfort
Value for money hotel on edge of Carcassonne
Stayed for one night before flying out from Carcassonne. A bit difficult to find but with large secure car park. Clean and comfortable room. We didn't use the basic kitchenette but it looked fine.
Stayed 1 night in Oct 2019

4/5 Good

Liked: Cleanliness, property conditions & facilities, room comfort
Great value- pity pool was closed
Everything was great (didn't have breakfast but it seemed to be nice too) with the exception of the pool not being open. It would be helpful if hotels mentioned the dates their pool is open so that we can make an informed decision.
Stayed 3 nights in Oct 2019

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean spacious apartment for family of 5 with plenty of parking and easy access the Carcassonne cite and shops. A great family accomodation.
Stayed 1 night in Sep 2019

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ni0ce place to spend the night.
Very nice place to spend the night. Large room with kitchen was a nice surprise when we checked in.
Stayed 1 night in Oct 2019