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Overview of ibis Carcassonne Est La Cité

Photo gallery

Seasonal outdoor pool, open 9:00 AM to 9:00 PM, pool loungers
Seasonal outdoor pool, open 9:00 AM to 9:00 PM, pool loungers
Pillow top beds, desk, soundproofing, free cots/infant beds
Pillow top beds, desk, soundproofing, free cots/infant beds
Pillow top beds, desk, soundproofing, free cots/infant beds

ibis Carcassonne Est La Cité

3 out of 5

3.9/5 Good

Guests rated this property 4.2/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Pet Friendly
  • Air conditioning
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment

Explore the area

    Popular LocationBasilica of Saint-Nazaire19 min walk
    Popular LocationChateau Comtal4 min drive
    Popular LocationNarbonnaise Gate6 min drive
    AirportCarcassonne (CCF-Pays Cathare)17 min drive

Choose dates to view prices

  • Family Double Room, 1 Double Bed with Sofa bed

    4.6/5 guest room rating

    Room amenities

    • 226 sq ft
    • Sleeps 4
    • 1 Double Bed and 1 Double Sofa Bed
    More detailsFamily Double Room, 1 Double Bed with Sofa bed
  • Standard Twin Room, 2 Single Beds

    4.7/5 guest room rating

    Room amenities

    • 140 sq ft
    • Sleeps 2
    • 2 Single Beds
    More detailsStandard Twin Room, 2 Single Beds
  • Standard Double Room, 1 Double Bed

    4.2/5 guest room rating

    Room amenities

    • 140 sq ft
    • Sleeps 2
    • 1 Double Bed
    More detailsStandard Double Room, 1 Double Bed

About this area

Carcassonne

Located in Carcassonne, ibis Carcassonne Est La Cité is in the city centre and near the airport. The area's natural beauty can be seen at Parc du Père Noël and Limousis Cave, while Museum of Book Arts and Crafts and Moulin à Papier de Brousses are cultural highlights. Basilica of Saint-Nazaire and Écluse d'Herminis are also worth visiting. Spend some time exploring the area's activities, including golfing. Guests love the hotel's location for the sightseeing.
Popular Location

What's nearby

  • Basilica of Saint-Nazaire - 19 min walk
  • Basilica of St. Nazaire and St. Celse - 4 min drive
  • Chateau Comtal - 4 min drive
  • Narbonnaise Gate - 6 min drive
  • Aude Gate - 8 min drive

Getting around

  • Carcassonne Station - 4 min drive
  • AirportMontpellier (MPL-Montpellier - Mediterranean) - 86 min drive

Restaurants

  • Café Vins et Cie — 1 min walk
  • Au Jardin De La Tour - 4 min drive
  • Le Trivalou - 4 min drive
  • Le parc - Franck Putelat - 4 min drive
  • Eurl le Bar a Vins - 4 min drive

About this property

ibis Carcassonne Est La Cité

3-star hotel with restaurant and bar/lounge
This smoke-free hotel features a restaurant, a bar/lounge and a coffee shop/café. Free WiFi in public areas and free self parking are also provided. Other amenities include a snack bar/deli, coffee/tea in a common area and a seasonal outdoor pool. All 60 soundproofed rooms feature free WiFi and pillowtop beds. Flat-screen TVs come with cable channels, and other amenities that guests will find include hairdryers and showers.
Ibis Carcassonne Est La Cité offers 60 forms of air-conditioned accommodation with a hairdryer. Beds feature pillowtop mattresses. Flat-screen televisions come with cable channels. Bathrooms include a shower.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a seasonal outdoor pool.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • On-site parking available only on request
  • Free uncovered self-parking on site
  • Motorhome/coach/lorry parking (free) on site
  • Limited on-site parking
  • On-site parking is wheelchair accessible

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10 AM: EUR 10 for adults and EUR 5 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Coffee/tea in a common area

Things to do

  • Seasonal outdoor pool

Family friendly

  • Free cots/infant beds
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Free newspapers in reception
  • Front-desk safe
  • No lifts

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Luggage storage
  • Multilingual staff

Languages spoken

  • English
  • French
  • Spanish

Outdoors

  • Garden
  • Picnic area
  • Pool sunloungers
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • Grab bar near toilet
  • Handrails in stairwells
  • In-room accessibility
  • Low-height worktop and sink
  • Raised toilet seat
  • Roll-in shower
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Free cots/infant beds
  • Linens
  • Pillow-top mattress

Bathroom

  • Hairdryer
  • Shower
  • Towels

Entertainment

  • TV channels
  • Flat-screen TV

More

  • Desk
  • Phone
  • Soundproofing

Policies

Check-in

Check-in from 2:00 PM - 6 AM
Early check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out

Special check-in instructions

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Renovations and closures

Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 5 per pet, per day
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Free cots (infant beds)

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 1.43 per person, per night

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: EUR 10 for adults and EUR 5 for children (approximately)
  • Pet fee: EUR 5 per pet, per day
  • Service animals are exempt from fees
  • Early check-in fee: EUR 10 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from June to October
Pool access available from 9:00 AM to 9:00 PM
The photos in this description reflect the brand standard and are provided for illustrative purposes only

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

ibis Carcassonne Est Cité
ibis Est Cité
ibis Est Cité Hotel
ibis Est Cité Hotel Carcassonne
ibis Carcassonne Est Cité Hotel
Ibis Carcassonne Est La Cite
ibis Carcassonne Est La Cité Hotel
ibis Carcassonne Est La Cité Carcassonne
ibis Carcassonne Est La Cité Hotel Carcassonne

Frequently asked questions

Can I cancel my reservation for free at ibis Carcassonne Est La Cité and receive a full refund?
Yes, ibis Carcassonne Est La Cité offers free cancellation on select room rates, because flexibility matters! Please refer to ibis Carcassonne Est La Cité cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at ibis Carcassonne Est La Cité?
As of 16 Jan 2021, prices found for a 1-night stay for 2 adults at ibis Carcassonne Est La Cité on 5 Feb 2021 start from £60, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does ibis Carcassonne Est La Cité have a pool?
Yes, this property has a seasonal outdoor pool. Pool access is from 9:00 AM to 9:00 PM.
Is ibis Carcassonne Est La Cité pet-friendly?
Yes, pets are allowed at this property. There's a fee of EUR 5 per pet, per day.
How much is parking at ibis Carcassonne Est La Cité?
Self-parking is free at this property.
What time is check-in at ibis Carcassonne Est La Cité?
Check-in is from 2:00 PM - 6 AM. Early check-in is available for a fee of EUR 10 (subject to availability).
What time is check-out at ibis Carcassonne Est La Cité?
Checkout is at noon.
Where is ibis Carcassonne Est La Cité located?
Located in the heart of Carcassonne, this hotel is within 2 miles (3 km) of Basilica of Saint-Nazaire, Chateau Comtal and Narbonnaise Gate. Aude Gate and Pont-Neuf de Carcassonne are also within 2 miles (3 km).
3.9
Good
Rating 5 - Excellent. 56 out of 233 reviews
5 - Excellent 24%
Rating 4 - Good. 122 out of 233 reviews
4 - Good 52%
Rating 3 - Okay. 42 out of 233 reviews
3 - Okay 18%
Rating 2 - Poor. 9 out of 233 reviews
2 - Poor 4%
Rating 1 - Terrible. 4 out of 233 reviews
1 - Terrible 2%

4.2/5

Cleanliness

4.2/5

Staff & service

4.0/5

Amenities

3.9/5

Property conditions & facilities

5/5 Excellent

Travelled with family
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spot on @ a budget price
Didnt get round to using the swimming pool but this budget hotel has a small but nice outdoor one! Room was great for a family of four - breakfast was excellent.
Stayed 1 night in Jul 2019

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Reliable hotel.
Everything was good, as expected. Breakfast was a good buffet. Location was a little out of the centre.
Stayed 2 nights in May 2019

5/5 Excellent

Travelled with family
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, very close to the old city and castle.
Stayed 1 night in Apr 2019

4/5 Good

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay for an overnight stop
Stayed 1 night in Feb 2019

4/5 Good

The bed was very comfortable. Location was excellent. Smallish room but very clean and the bathroom well stocked.
Stayed 1 night in Nov 2018

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