Caracol Holidays from £1,318

The staff at the hotel was amazing. I signed up for the birthday package and they did an AMAZING job!

The hotel was okay. Our biggest issue was that it wasn't as clean. The pull out beds had hair on them. Also the bathroom ceiling was leaking.

Con isn’t location - about 10 min by uber anywhere. Actual location is a bit in the ghetto. Once inside, very nice and clean 5*. Beds and pillows are excellent.

We had a two king-size bed suite with a balcony, which was gorgeous. We had the wine and charcuterie package, which was a great touch to welcoming us. All the staff was friendly and welcoming. The rooftop pool and lounge area was beautiful and was perfect for relaxing. The surroundings area is great, so many options within walking distance. Overall 10/10.

I did love staying here, cons and pros below if you are interested! Cons: -The only major negative I have is not having large mats/room carpets down or providing a few washable ones as an option (which I understand it’s an ease for cleaning) but the inside tracked in so much sand and dirt and was EXTREMELY slippery when wet, especially the outside bathroom area, outside of the single small bathroom towel mat! Be very careful in the bathroom as the water from the shower will get everywhere inside due to no curtain and puddles will form and it is VERY slippery. -FYI the bathroom has a shared open ceiling with the next door unit’s bathroom. You cannot see them, but you can hear EVERYTHING; conversations, showers, using the toilet, etc.. Pros: Easy check in process. Street parking usually always available within a block (usually spaces in front available), bus stop one block away, 3 blocks from the beach, next to a friendly active park, dining options nearby, the beach is never overly crowded at all times, the TV allows you to login to your streaming services with setting an auto-log-out date, looks exactly like the photos, and the AC works great along with them having thick privacy curtains. Note: This acts as a stand alone rental - there is no staff on site and no housekeeping. Despite multiple listings sharing the same property, this specific unit has an outside property entrance.