They lost my bags and delivered them to a different room at arrival, shower did work properly, breakfast staff is extremelly disorganised to the point that one has to wait nearly 20m to be seated despite many available tables with several guests giving up and just looking for paid alternatives around the hotel. The hotel location is great, the infrastructure is great, but you get a feeling that the management that made that infrastructure just left and whoever took over simply does not care about the basics of hospitality. There are options in the area, I will certainly be looking for them on my next visit.
