Cape Kyan

I loved staying here. It was spacious and the staff were great. It’s also right next to Kokusai Dori street so everything is in walking distance. I want to shout out the staff because I missed my flight to Naha in Narita, and they stayed 3 hours after checking close to make sure I got checked into my room. They are outstanding. The wet room was great, my room has washer and dryer, and separate toilet area. Would definitely stay again and I can’t recommend them enough.

Pros: rooms are great (we stayed in the condo) - huge apartment, washing machine, small equipped kitchen. No complaints about the room at all! Lunch options: decent takeaway at the deli! Reasonably priced and tasty! Cons: - Pools: there are only 2 at the property. Pools are great, but honestly quite small for the number of guests at the resort. There were a lot of screaming and splashing children, which is fine, just would have been great to have an adults only pool option. - Beach: the beach is shocking to get to. I thought other reviews seemed dramatic, but it is over a busy road, the path is super unclear and the ‘beach house’ was almost impossible to find. Honestly not sure how people headed across with small children! - Restaurant: the BBQ restaurant in the hotel was pretty bad. Food was poor quality, mountains of dirty dishes were everywhere. Nowhere near good enough at a 5-star hotel and given the price point!

While the property is pleasant, I feel that the price does not fully reflect the value offered. For instance, the minibar is not complimentary, especially the nearest supermarket is a 10-minute drive away. Providing a one-time complimentary minibar would be a thoughtful gesture to make travelers feel more valued.