Title: Universal Hotel Castell Royal Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Universal Hotel Castell Royal Travelers relax on sun-drenched loungers with ocean panoramas before playing a round on the golf course or enjoying drinks at this coastal retreat ## Photo gallery for Universal Hotel Castell Royal ![Balcony - Universal Hotel Castell Royal (Capdepera)](https://images.trvl-media.com/lodging/10000000/9220000/9210500/9210471/839b9084.jpg?impolicy=resizecrop&rw=598&ra=fit) ![View from room - Universal Hotel Castell Royal (Capdepera)](https://images.trvl-media.com/lodging/10000000/9220000/9210500/9210471/b4637c50.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Restaurant - Universal Hotel Castell Royal (Capdepera)](https://images.trvl-media.com/lodging/10000000/9220000/9210500/9210471/5bbbbabf.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Desk, free WiFi - Universal Hotel Castell Royal (Capdepera)](https://images.trvl-media.com/lodging/10000000/9220000/9210500/9210471/c80760d7.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Outdoor pool, pool umbrellas, pool loungers - Universal Hotel Castell Royal (Capdepera)](https://images.trvl-media.com/lodging/10000000/9220000/9210500/9210471/w4500h2997x0y0-ee622b8b.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Universal Hotel Castell Royal offers an upscale seaside escape where guests can play the 18-hole golf course during the day. After a round, they can sip cocktails at the poolside bar or enjoy the sea views from the beachfront terrace. ## Reviews 8.6 Excellent ## Popular amenities - Pool - All-inclusive - Free Wi-Fi - Restaurant - Air-conditioning - Business services ## Check prices for these days [Tonight ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-29&endDate=2026-01-30&selected=9210471&PinnedHotelID=9210471&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-29&endDate=2026-01-30&selected=9210471&PinnedHotelID=9210471&HadPinnedHotel=true®ionId=-1&adults=2) [Tomorrow ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-30&endDate=2026-01-31&selected=9210471&PinnedHotelID=9210471&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-30&endDate=2026-01-31&selected=9210471&PinnedHotelID=9210471&HadPinnedHotel=true®ionId=-1&adults=2) [This weekend ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-30&endDate=2026-02-01&selected=9210471&PinnedHotelID=9210471&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-30&endDate=2026-02-01&selected=9210471&PinnedHotelID=9210471&HadPinnedHotel=true®ionId=-1&adults=2) [Next weekend ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-06&endDate=2026-02-08&selected=9210471&PinnedHotelID=9210471&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-06&endDate=2026-02-08&selected=9210471&PinnedHotelID=9210471&HadPinnedHotel=true®ionId=-1&adults=2) ## Room options All rooms 2 beds 3+ beds 1 bed Showing 7 of 7 rooms ### View all photos for Double Room, Balcony, Sea View ![Desk, free WiFi](https://images.trvl-media.com/lodging/10000000/9220000/9210500/9210471/c80760d7.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room, Balcony, Sea View 8.8 Excellent 5 reviews ### Highlights Balcony or patio Air conditioning Free cots/infant beds Fridge Flat-screen TV Hairdryer Deep-soaking bath Eco-friendly toiletries - Sea view - 226 sq ft - Sleeps 2 - 2 Single Beds ### View all photos for Junior Suite, Sea View (2adults + 1 child) ![Desk, free WiFi](https://images.trvl-media.com/lodging/10000000/9220000/9210500/9210471/1653d9b1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite, Sea View (2adults + 1 child) ### Highlights Furnished balcony Air conditioning Free cots/infant beds Fridge Flat-screen TV Separate bedroom Hairdryer Deep-soaking bath - Sea view - 377 sq ft - 1 bedroom - Sleeps 3 - 2 Single Beds and 1 Single Sofa Bed ### View all photos for Junior Suite, Sea View ![Desk, free WiFi](https://images.trvl-media.com/lodging/10000000/9220000/9210500/9210471/baa8087e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite, Sea View ### Highlights Furnished balcony Air conditioning Fridge Flat-screen TV Hairdryer Deep-soaking bath Eco-friendly toiletries Private bathroom - Sea view - 376 sq ft - Sleeps 3 - 2 Single Beds ### View all photos for Double Room, Balcony, Sea view (2 Adults + 1 Child) ![Desk, free WiFi](https://images.trvl-media.com/lodging/10000000/9220000/9210500/9210471/c80760d7.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room, Balcony, Sea view (2 Adults + 1 Child) ### Highlights Balcony or patio Air conditioning Fridge Flat-screen TV Hairdryer Deep-soaking bath Eco-friendly toiletries Private bathroom - Sea view - 226 sq ft - Sleeps 3 - 3 Single Beds ### View all photos for Panoramic Room, Sea View ![Desk, free WiFi](https://images.trvl-media.com/lodging/10000000/9220000/9210500/9210471/c80760d7.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Panoramic Room, Sea View ### Highlights Balcony or patio Air conditioning Free cots/infant beds Fridge Flat-screen TV Hairdryer Deep-soaking bath Eco-friendly toiletries - Sea view - 226 sq ft - Sleeps 2 - 2 Single Beds ### View all photos for Double Room, Balcony, Sea View ![Desk, free WiFi](https://images.trvl-media.com/lodging/10000000/9220000/9210500/9210471/cf71c738.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room, Balcony, Sea View ### Highlights Balcony or patio Air conditioning Free cots/infant beds Fridge Flat-screen TV Hairdryer Deep-soaking bath Eco-friendly toiletries - Canal view - 226 sq ft - Sleeps 3 - 2 Single Beds OR 1 Large Single Sofa Bed ### View all photos for Double Room, Balcony, Sea View ![Desk, free WiFi](https://images.trvl-media.com/lodging/10000000/9220000/9210500/9210471/564277d9.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room, Balcony, Sea View ### Highlights Balcony or patio Air conditioning Free cots/infant beds Fridge Flat-screen TV Hairdryer Deep-soaking bath Eco-friendly toiletries - Canal view - Sleeps 4 - 2 Single Beds OR 1 Large Single Sofa Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FCapdepera-Hotels-Universal-Hotel-Castell-Royal.h9210471.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FCapdepera-Hotels-Universal-Hotel-Castell-Royal.h9210471.Hotel-Information) ## About the area Located in Capdepera, Universal Hotel Castell Royal is next to a golf course and on the beach. The area's natural beauty can be seen at Cala Agulla Beach and Punta de N'Amer, while Regional Museum of Arta and Ajuntament De Son Servera are cultural highlights. Sa Torre Cega and Fantasy Park are also worth visiting. Take the opportunity to explore the area for outdoor excitement like hiking/biking trails. [Visit our Capdepera travel guide](https://www.expedia.co.uk/Capdepera.dx6035259) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C39.65635%2C3.43956&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=V_ZCwgi9STeEWirJ-keEeVtsdgQ=) Calle Costa i Llobera, Canyamel, Capdepera, Mallorca, 7589 ### What's nearby - Playa de Canyamel 3 min walk \- 0.2 miles - Cuevas de Artà 12 min walk \- 0.6 miles - coves d'Artà 12 min walk \- 0.6 miles - Canyamel Golf 6 min drive \- 1.3 miles - Claper des Gegant 9 min drive \- 1.1 miles ### Getting around - Manacor Station 25 min drive - Palma de Mallorca (PMI) 74 min drive ### Restaurants - Restaurante Bonanza 3 min walk - Polinesyan - Cocktel Bar 2 min walk - Isabel 5 min walk - L'Orient Café 10 min drive - La Cabaña 15 min drive ## About this property ### Universal Hotel Castell Royal Upscale hotel by the sea An adjacent golf course, a poolside bar and a terrace are just a few of the amenities provided at Universal Hotel Castell Royal. This hotel is a great place to bask in the sun with a beachfront location and sunloungers. Free in-room WiFi is available to all guests, along with a garden and an arcade/games room. You'll also enjoy perks such as: - An outdoor pool, along with sunloungers and pool umbrellas - Bike hire, a round-trip airport shuttle (surcharge) and a banquet hall - Tour/ticket information, a 24-hour front desk and beach umbrellas - A front desk safe, concierge services and multilingual staff Room features All 126 rooms include comforts such as furnished balconies and air conditioning, as well as perks such as free WiFi and safes. More conveniences in all rooms include: - Recycling and LED light bulbs - Bathrooms with eco-friendly toiletries and deep-soaking baths - Flat-screen TVs with satellite channels - Fridges, daily housekeeping and desks ### All-inclusive details All-inclusive room rates at Universal Hotel Castell Royal are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply). ## Similar properties ![Superior Twin Room, Sea View | Terrace/patio](https://images.trvl-media.com/lodging/5000000/4650000/4642800/4642796/76ab5513.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Universal Hotel Perla Manacor - Pool - All-inclusive - Free Wi-Fi - Restaurant 8.2 Very good 210 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-12&endDate=2026-02-13&selected=4642796&PinnedHotelID=4642796&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/2000000/1970000/1969200/1969132/0ccbdef1.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hoposa Hotel Niu Pollenca - Pool - Breakfast included - Parking included - Free Wi-Fi 8.8 Excellent 238 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-12&endDate=2026-02-13&selected=1969132&PinnedHotelID=1969132&HadPinnedHotel=true®ionId=-1&adults=2) ![View from property](https://images.trvl-media.com/lodging/10000000/9210000/9209900/9209821/b192ebad.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Universal Hotel Bikini Sant Llorenc des Cardassar - Pool - All-inclusive - Free Wi-Fi - Restaurant 8.6 Excellent 134 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-12&endDate=2026-02-13&selected=9209821&PinnedHotelID=9209821&HadPinnedHotel=true®ionId=-1&adults=2) ![On the beach](https://images.trvl-media.com/lodging/2000000/1900000/1896700/1896606/2c22a5f9.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Iberostar Waves Pinos Park Capdepera - Pool - All-inclusive - Kids’ pool - Parking included 8.8 Excellent 169 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-12&endDate=2026-02-13&selected=1896606&PinnedHotelID=1896606&HadPinnedHotel=true®ionId=-1&adults=2) ![View from property](https://images.trvl-media.com/lodging/3000000/2790000/2785000/2784961/96e6dc87.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Caprice Concord Hotel & Spa Santa Margalida - Pool - Breakfast included - All-inclusive - Spa 8.6 Excellent 257 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-12&endDate=2026-02-13&selected=2784961&PinnedHotelID=2784961&HadPinnedHotel=true®ionId=-1&adults=2) ![Beach nearby, white sand, 2 beach bars](https://images.trvl-media.com/lodging/2000000/1130000/1125500/1125432/76ef3d20.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Canyamel Park Hotel & Spa - Adults Only Capdepera - Pool - Hot tub - Spa - Free Wi-Fi 9.0 Wonderful 111 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-12&endDate=2026-02-13&selected=1125432&PinnedHotelID=1125432&HadPinnedHotel=true®ionId=-1&adults=2) ![Aerial view](https://images.trvl-media.com/lodging/10000000/9380000/9378200/9378164/993b1955.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Grupotel Mallorca Mar Son Servera - Pool - Hot tub - All-inclusive - Kitchen 8.4 Very good 121 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-12&endDate=2026-02-13&selected=9378164&PinnedHotelID=9378164&HadPinnedHotel=true®ionId=-1&adults=2) ![Breakfast, lunch, dinner served; 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check-in end time: anytime Contactless check-in and check-out are available Minimum check-in age - 16 ### Check-out Check-out before noon ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Renovations and closures The property is closed between 20 October and 03 May. ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50 per cent after the eighth night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking. - A tax is imposed by the city: From 1 November to 30 April, EUR 0.83 per person, per night , up to 9 nights, and EUR 0.41 thereafter. This tax does not apply to children under 16 years of age. - A tax is imposed by the city: From 1 May to 31 October, EUR 3.30 per person, per night, up to 9 nights, and EUR 1.65 thereafter. This tax does not apply to children under 16 years of age. We have included all charges provided to us by the property. ### Optional extras - Airport shuttle fee: EUR 15 per person (one-way) - An in-room safe is available for an additional fee The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards and cash This property uses solar energy, plus eco-friendly cleaning products This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation ### Property is also known as Universal Hotel Castell Royal Capdepera Universal Hotel Castell Royal Universal Castell Royal Capdepera Universal Castell Royal Universal Castell Royal Universal Hotel Castell Royal Hotel Universal Hotel Castell Royal Capdepera Universal Hotel Castell Royal Hotel Capdepera ## Frequently asked questions ### Does Universal Hotel Castell Royal have a pool? ### Is Universal Hotel Castell Royal pet-friendly? ### How much is parking at Universal Hotel Castell Royal? ### What time is check-in at Universal Hotel Castell Royal? ### What time is check-out at Universal Hotel Castell Royal? ### Does Universal Hotel Castell Royal provide a shuttle to the airport? ### Are there all-inclusive benefits at Universal Hotel Castell Royal? ### Where is Universal Hotel Castell Royal located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Universal Hotel Castell Royal Reviews 8.6 ### Excellent All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 9.2 Cleanliness ### 8.8 Location ### 9.0 Staff & service ### 8.2 Property conditions & facilities 10 - Excellent 62 8 - Good 62 6 - Okay 12 4 - Poor 4 2 - Terrible 0 ## Reviews ### 10/10 Excellent #### Kathleen 3 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Staff was exceptional ##### Kathleen Stayed 3 nights in Sep 2025 ### 10/10 Excellent #### sital 9 Oct 2024 Liked: Amenities Great location. Clean rooms. Friendly staff ##### sital Stayed 4 nights in Sep 2024 ### 10/10 Excellent #### Alison Larocque 3 Oct 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Everything was amazing, but the pool was FREEZING!! Food was great, staff was friendly and helpful. ##### Alison Larocque Stayed 4 nights in Sep 2024 ### 10/10 Excellent #### Ion 4 May 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I had a great stay at this hotel. The staff were friendly and helpful throughout my visit. The room was comfortable and well-equipped, with a beautiful sea view that really stood out. Breakfast offered a good variety and was fresh each morning. The cleaning service was consistent and kept everything spotless. I’d definitely recommend this place for a relaxing stay. ##### Ion Stayed 5 nights in Apr 2025 ### 10/10 Excellent #### Haley 6 Sept 2024 Liked: Cleanliness, property conditions & facilities, room comfort #### Great time! Great time! Super attentive staff. Fun entertainment. Everything was very clean and well taken care of. Not overcrowded or noisy. ##### Haley Stayed 3 nights in Aug 2024 ### 10/10 Excellent #### Robert 27 Jun 2024 Liked: Cleanliness, staff & service, property conditions & facilities Perfect vacation! ##### Robert Stayed 6 nights in Jun 2024 ### 10/10 Excellent #### amy 4 Aug 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The ladies running the desk during the day are top notch, truly professional. Kind and attentive. We had an excellent stay and would definitely recommend this hotel. ##### amy Stayed 3 nights in Aug 2024 ### 8/10 Good #### Shereen 18 Aug 2025 Liked: Cleanliness, staff & service, property conditions & facilities We had a good time at this hotel. It was clean But not much to do in the evenings. Food was ok, we took full board which was added with no cost to the nightly rate. You get what you paid for. With a car we were able to drive the island but it is to big so lots of driving time. ##### Shereen Stayed 3 nights in Jul 2025 ### 10/10 Excellent #### TRISTAN 29 Apr 2025 Liked: Cleanliness, staff & service, property conditions & facilities ##### TRISTAN Stayed 1 night in Apr 2025 ### 4/10 Poor #### mirko 5 Sept 2023 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities Absence of drinks in the fridge, no breakfast in the room, bar with ridiculous closing times, paid pool loungers, hotel closing at night!! could be two stars for the services offered ##### mirko Stayed 4 nights in Aug 2023 ### 8/10 Good #### Karin 15 Sept 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Missnöjda med maten men resten FANTASTISKT Vi hade en fantastisk vistelse. Läget är otroligt vid en vacker sandstrand omgiven av ännu vackrare berg. Städningen var toppen och personalen trevlig. Frukosten var bra, men tyvärr levde resten av maten absolut inte upp till förväntan (vi hade all inclusive). Maten vid strandbaren var rent av hemsk. Väldigt välgjorda drinkar dock! ##### Karin Stayed 6 nights in Sep 2025 ### 10/10 Excellent #### Sébastien 2 Jul 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Très belles prestations (confort, repas, service) et très bel emplacement ! ##### Sébastien Stayed 7 nights in Jun 2025 ### 10/10 Excellent #### Manfred 20 Jun 2025 Liked: Cleanliness, amenities, property conditions & facilities Wahnsinnsbucht, tolles Hotel, sehr freundliche Mitarbeiter, gute Cocktails, sehr sauber und gepflegt. Nichts zu beanstanden. ##### Manfred Stayed 13 nights in Jun 2025 ### 8/10 Good #### Raffaela 10 Jun 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Zum 2\. Mal hier, dieses Mal in einem Familien Zimmer. Schöne Grösse für 3, Aussicht toll. Das Frühstück ist reichhaltig und lecker. ##### Raffaela Stayed 7 nights in Jun 2025 ### 10/10 Excellent #### ENORA 8 Jun 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Superbe hôtel situé près de la plage. Je pense que nous avons vécu un moment hors du temps, mais ça ne serait pas pareil en pleine saison. Les chambres ont une vue magnifique. Le buffet est super. Le personnel est très attentif. Vous avez une coupe de cava à l’arrivée. Je recommande ![](https://a.travel-assets.com/ugc/hotel-reviews/79651f0a-8e6d-49e4-ab37-383209059086-1749407674225.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/0bbfe4a3-1964-41a5-96e4-1e897f352ba1-1749407668443.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### ENORA Stayed 1 night in Jun 2025 ### 10/10 Excellent #### Edith Dolores 29 May 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Luna de miel espectacular Fuimos de luna de miel y nos atendieron de maravilla con mucha atención y amabilidad ##### Edith Dolores Stayed 7 nights in May 2025 ### 6/10 Okay #### Joaquin 10 Jul 2024 Liked: Cleanliness, staff & service Disliked: Amenities Solicité cama matrimonial y nos dieron 2 camas individuales unidas con ropa de cama individuales, y al dormir se separan, pésimo la comodida que brindaron siendo un hotel de alta categoría ##### Joaquin Stayed 1 night in Jul 2024 ### 6/10 Okay #### Ornella 3 Jul 2024 Liked: Cleanliness, staff & service Disliked: Amenities SEHR hellhörig und jeder „Service“ ist kostenpflichtig (bspw. Badetücher, Late Check-Out und Reservierung von Liegen am Pool). Von einem 4-Sterne-Haus sollte all dies ohne Extra-Zahlung angeboten werden. Zudem war eine Abdunkelung des Zimmers ab Sonnenaufgang quasi unmöglich. Die Gegend ist sehr ruhig, sodass wir fast jeden Abend in einen anderen Ort gefahren sind (ein Mietwagen ist wärmstens zu empfehlen). Hierfür kann das Hotel jedoch nichts. Wir werden sicher nicht wiederkommen. Positiv war dennoch der sehr saubere und schöne Strandabschnitt und das zuvorkommende und gründliche Reinigungspersonal. ##### Ornella Stayed 5 nights in Jun 2024 ### 8/10 Good #### Zlatana 22 Oct 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Direkt am Strand (Strand aber mit grauen Sand und Kiesel). Personal ist unglaublich freundlich - die waren wirklich TOP ♥️ - Animation (Sport, Angebot für Kinder) gab es nicht (wir dürften ins Nebenhotel Universal Laguna gehen - Animateur Victor dort war total unhöfflich, grob, faul und frech, nie zu finden gewesen und am Ende hat mich angeschriehen). Beim All In Angebot viele Getränke, sogar Latte Macchiatto, waren nicht inkludiert. Für 4\* Hotel finde ich es komisch, dass man für Liegen und Strandhandtücher bezahlen musste. Diese Kleinigkeiten haben den Eindruck vom Hotel verschlechtert. ##### Zlatana Stayed 13 nights in Oct 2023 ### 8/10 Good #### Marieke 17 Sept 2023 Liked: Cleanliness, staff & service, property conditions & facilities Schönes Hotel, etwas in die Jahre gekommen und die Betten waren leider echt nicht gemütlich. Die Bäder sind nicht ganz auf dem neusten Stand, z.B. hatte unsere Dusche nie eine konstante Temperatur. Der Pool ist groß, aber nicht wahnsinnig aufregen, gerade für Kinder. Das Personal gibt sich viel Mühe und alle waren sehr nett. Das Essen ist auch sehr gut. Etwas unangenehm ist, dass für Strandliegen, Poolliegen und Handtücher extra gezahlt werden muss. Das Hotel liegt sehr ruhig, gut für Familienurlaub oder Seniorentrips. Ein Strand ist direkt vor der Tür, weitere sehr schöne Strände sind in nur 15 Minuten mit dem Auto zu erreichen. Supermärkte und kleine Restaurants sind auch direkt vor der Tür. ##### Marieke Stayed 9 nights in Sep 2023 ### 8/10 Good #### Julian 29 Aug 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Sehr gutes Essen, freundliches personal, wunderschöner strand ##### Julian Stayed 5 nights in Aug 2023 ### 10/10 Excellent #### Giulio 24 Jul 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Mangiare: Buona scelta di piatti e immediati ripristini dei prodotti finiti. Qualità buona e servizio ottimo. Leggermente sbilanciata la cucina con piatti per i tedeschi, comuncue BUONA. ##### Giulio Stayed 12 nights in Jul 2023 ### 10/10 Excellent #### Sven Hans 16 Jun 2023 Liked: Cleanliness, staff & service, property conditions & facilities Sehr ruhige und angenehme Lage, freundliches und hilfsbereites Personal. Klimatisierte Zimmer, schöne Poolanlagen sowie große und wechselnde Buffets. All-Inclusive sehr empfehlenswert. ##### Sven Hans Stayed 5 nights in Jun 2023 ### 10/10 Excellent #### Martin 22 Aug 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Keine Beanstandung. 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