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Mandarin Oriental, Canouan

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Primary image
On the beach, white sand, sun-loungers, beach umbrellas
On the beach, white sand, sun-loungers, beach umbrellas
On the beach, white sand, sun-loungers, beach umbrellas
Outdoor pool, free pool cabanas, pool umbrellas

Overview of Mandarin Oriental, Canouan

Mandarin Oriental, Canouan

5.0 star property

4.8/5 Exceptional

Guests rated this property 4.8/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • All-inclusive
  • Free airport shuttle
  • Air conditioning

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 72-hour vacancy between guest room stays
  • Hand sanitiser provided
Map
Carenage Bay, Canouan Island, VC0450

Explore the area

  • Popular LocationCanouan Golf Club12 min walk
  • Popular LocationMount Royal11 min drive
  • Popular LocationMysore Bay Beach11 min drive
  • AirportCanouan Island (CIW)12 min drive

Choose dates to view prices

About this area

Charlestown

Located in Canouan Island, Mandarin Oriental, Canouan is near the airport and on the beach. Tobago Cays is a local attraction and the area's natural beauty can be seen at Windward Islands and Mysore Bay Beach. With scuba diving, snorkelling and boat tours nearby, you'll find plenty of adventures in the water.
Visit our Charlestown travel guideOpens in a new window
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Map

What's nearby

  • Canouan Golf Club - 12 min walk
  • Mount Royal - 11 min drive
  • Mysore Bay Beach - 11 min drive
  • Mahault Beach - 15 min drive
  • South Glossy Bay Beach - 16 min drive

Getting around

  • Canouan Island (CIW) - 12 min drive

Restaurants

  • Tamarind Beach Bar - 3 min drive
  • Cinty's Place - 4 min drive
  • TBH - Pirate Cove Bar - 4 min drive
  • Glimpses Restaurant and Bar - 4 min drive
  • Sea Grapes Restaurant and Bar - 4 min drive

About this property

Mandarin Oriental, Canouan

Upscale resort on the beach, with 9 spa tubs
Spend the day relaxing at the beach, practising your swing on Mandarin Oriental, Canouan's golf course or pampering yourself at the full-service spa. Then enjoy a meal at one of the resort's 4 restaurants.
Mandarin Oriental, Canouan offers 39 accommodations, which are accessible via exterior corridors and feature iPads and minibars (stocked with some free items). Rooms open to furnished balconies or patios. This accommodation offers separate living rooms. Pillowtop beds feature premium bedding. A pillow menu is available. 55-inch LED televisions come with premium satellite channels. Fridges and coffee/tea makers are provided. Bathrooms include a separate bath and shower with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with dressing gowns, slippers and designer toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include a safe and complimentary bottles of water. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Guests can play rounds at the 18-hole golf course and enjoy other recreation facilities including 3 outdoor tennis courts. 9 hot tubs are on site along with an outdoor pool. In addition to a kids' pool, other recreational amenities include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The Spa has 10 treatment rooms, including rooms for couples. Services include deep-tissue massages, sports massages, Swedish massages and Thai massages. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a spa tub.

The spa is open daily.

All-inclusive details

All-inclusive room rates at Mandarin Oriental, Canouan are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Languages

English, French, German, Italian, Portuguese, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Guest accommodation is sealed after cleaning

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Guest rooms kept vacant for 72 hours between stays
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Free valet parking on site
  • Free 24-hour return airport shuttle
  • Airport shuttle on request

Food and drink

  • Cooked-to-order breakfast available for a fee daily 7 AM–11 AM: USD 50 per person
  • 4 restaurants
  • 1 poolside bar
  • 24-hour room service

Restaurants on site

  • Tides Bar and Grill
  • Asianne
  • Lagoon Cafe
  • The Pool Bar
  • Turtles Bar

Things to do

  • 24-hour fitness centre
  • 18 holes of golf
  • 3 outdoor tennis courts
  • 9 hot tubs
  • Aerobics classes
  • Children's pool
  • Full-service spa
  • Golf driving range
  • Kayaking
  • Motor-boating
  • Motorised watercraft
  • Outdoor pool
  • Playground
  • Sailing
  • Shopping
  • Windsurfing
  • Yoga classes

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free cots/infant beds
  • In-room childcare (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Fridge
  • Separate dining area
  • Separate living room
  • Soundproofed rooms
  • Supervised childcare (surcharge)

Conveniences

  • Lift
  • Front-desk safe
  • Gift shop/newsstand
  • Library
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Golf lessons
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Turndown service
  • Wedding services

Business services

  • A meeting room

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Beachfront location
  • Free pool cabanas
  • Garden
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Spa

  • 10 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Detox wraps
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - prenatal
  • Massage - sports
  • Massage - Swedish
  • Massage - Thai
  • Massage/treatment rooms
  • Reflexology
  • Spa open daily
  • Hot tub

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible path of travel

More

  • Beach towels
  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan
  • Free cots/infant beds
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Dressing gowns
  • Bidet
  • Deep-soaking bath
  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bath and shower
  • Towels

Entertainment

  • 55-inch LED TV
  • iPad
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Dining room
  • Free bottled water
  • Free minibar (some items)
  • Fridge

Outdoor space

  • Furnished balcony or patio

More

  • Access via exterior corridors
  • Connecting rooms available
  • Desk
  • Free newspapers
  • In-room massage
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Separate living room
  • Separate sitting area
  • Slippers
  • Soundproofing
  • Turndown service

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See similar properties

Charlestown
Charlestown
Family-friendly
Family-friendly
Free WiFi
Free WiFi
5 star
5 star
Air conditioned
Air conditioned
Hotel resort
Hotel resort
Guest rating 4.5+
Guest rating 4.5+

Policies

Check-in

Check-in time starts at 3 PM
Express check-in
Minimum check-in age - 21

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: USD 50
Express checkout

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: USD 2.95 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: USD 50 per person (approximately)
  • Late check-out fee: USD 50 (subject to availability)
  • Facilities fee: USD 3.00 per accommodation, per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

Reservations are required for golf tee times, massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Canouan Carenage Bay Grenadines
Canouan Resort Carenage Bay Grenadines
Resort Carenage
Canouan Resort Carenage Bay Grenadines Canouan Island
Canouan Carenage Bay Grenadines Canouan Island
Pink Sands Club Hotel Canouan Island
Pink Sands Club Hotel
Pink Sands Club Canouan Island
Mandarin Oriental Canouan Hotel Canouan Island
Mandarin Oriental Canouan Hotel
Mandarin Oriental Canouan Canouan Island
Mandarin Oriental Canouan Resort Canouan Island
Canouan Resort at Carenage Bay The Grenadines
Pink Sands Club Canouan
Mandarin Oriental Canouan Can
Mandarin Oriental, Canouan Resort
Mandarin Oriental, Canouan Canouan Island
Mandarin Oriental, Canouan Resort Canouan Island

Frequently asked questions

Overall score and ratings

4.8

Exceptional

Rating 5 - Excellent. 5 out of 6 reviews
5 - Excellent 83%
Rating 4 - Good. 1 out of 6 reviews
4 - Good 17%
Rating 3 - Okay. 0 out of 6 reviews
3 - Okay 0%
Rating 2 - Poor. 0 out of 6 reviews
2 - Poor 0%
Rating 1 - Terrible. 0 out of 6 reviews
1 - Terrible 0%

4.8/5

Cleanliness

4.6/5

Staff & service

5.0/5

Amenities

4.8/5

Property conditions & facilities

5.0/5

Eco-friendliness
Write a review

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An absolutely incredible experience; start to finish! Pre-departure, the hotel staff ensure smooth airport transfers as well as a full menu of daily activities to consider. Upon arrival and throughout our stay, Mandarin's hotel staff exceeded our expectations. There is plenty to do on the premises and the food was excellent. The surrounding restaurants are also terrific and everything is a short drive from the hotel. Highly recommended.
Stayed 7 nights in Apr 2022

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2022

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2021

4/5 Good

Liked: Cleanliness, property conditions & facilities, room comfort
Beautiful hotel, peaceful
Stayed in late November in the penthouse suite on a short trip, was travelling around the Caribbean with my girlfriend and spending few days in each island. we were at bequia before coming to canouan so the property was far better than the options available in bequia. for this kind of hotel, just stay inside the property, no need to travel outside the resort. it used to be a different resort before Mandrain acquired it. it has only suites or villas, all beautiful views. what we like about it : quiet, beautiful, peaceful, luxurious. what we did not like : butler was almost non existent, we stayed for 2 days only and he did say he is going away on holiday and mentioned he will leave the direct butler phone with another butler for us to contact him, we tried doing so several times and the phone was always off. communication was not clear, even there was a letter that was inviting us to a trip during our stay was placed in the living room table and we did not even see it, a staff member came to our room to escort us for the event and we told her we don't know what event she is talking about, she did not bother to explain and just left. preferably these notifications should be placed under the door, by the entrance or I have seen hotels attach it in a small leather case by the door handle to catch the attention of the resident. Overall staff is friendly and helpful though and I would like to return again to explore the property further and stay longer.
Stayed 1 night in Nov 2018

5/5 Excellent

Amazing and Wonderful
Our trip to Pink Sands was beyond expectation. If you are looking to get away from it all, this is the place to be! We strategically choose shoulder to low season to avoid the crowds and we ended up with a private resort to ourselves (about 30% occupancy). The Pink Sands is in transition to be under Mandarin Oriental operations but even pre-transition the service was impeccable and all the staff always had a smile on their face and would say Hello! The resort is on the windward side of a windward island so there is always a 15+ mph wind blowing from the east. The waves will be stronger as a result which make it great for sailing but not everyone may appreciate the wind and you may find warmer clothing to be necessary at night. The protected reef in front of the hotel is beautiful and amazing. We took the Hobbie Cat sailing through the reef and Shell Beach and we both learned how to harness the power of the wind. I now understand why sailing is so addictive. We also rented the Splendid Adventure catamaran for a day and went to Tabago Cays to snorkel with turtles, see iguanas on one of the small cays and then had lunch on Union Island at Sparrows and also took a quick stop at Mayreau to complete the day. Beachfront suite room is a dream. Loved the pink color spread throughout. The TV hidden in the sliding door mirror is something I want in my master BR. The Barbadian chocolate that is stocked in the food pantry is some of the best chocolate I have ever tried.
Stayed 4 nights in Apr 2018

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfeito!!!
Perfeito!!! Serviço maravilhoso!!!
Stayed 4 nights in Jul 2020