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"The staff were very friendly and welcoming and keen to go out of their way to help. The property is very conveniently located for accessing most things in central Taunton."

"Very pleasant and quiet , easy check in met by a very nice lady would was very informative "

"The hotel was clean, only downside is lots of flies in the restaurant area around the windows and in our room the paintwork was a bit shoddy. Tea and coffee was filled back up daily. Reception staff were friendly enough, as restaurant staff. Did witness one woman in particular who was bringing food out drop food on 3 guests and also some on the floor . We hadn't planned to go in the caves initially, as the hotel was a base more so for us, but we did in the end and they were good..would have been nice to have done an add on ticket at a reduced price as we were staying in the hotel though..i know you can do this whilst booking, but would've been nice to still have had it as an option. All in all avery pleasant place to stay."

"It's not new, "

"We had a lovely spacious room "

"Friendly helpful staff . Very clean, nice room with comfy bed and nice bath. Menu looked good value for money. Good location with pub and shops nearby. Lovely pool with great jacuzzi and sauna. "

"With a passable rating I wasn’t sure before arriving but it should have a higher score Reception staff was fantastic ,great location ,great set up Only small niggles is it needs more plugs in the room and it’s a few flights of stairs with no lift but otherwise fantastic for the price "

"Great hotel in a fantastic location"

"Quiet, quaint village hotel. Friendly and accommodating. Variety of room sizes. Excellent menu, tomato soup was exceptional. Will stay again. "