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Reviews of Hôtel & Spa - Thalazur Antibes

4 out of 5
Hôtel & Spa - Thalazur Antibes
770 chemin des Moyennes Bréguières, Antibes, Alpes-Maritimes

Reviews

8.2

Very good

Rating 10 - Excellent. 251 out of 703 reviews" "
Rating 8 - Good. 294 out of 703 reviews" "
Rating 6 - Okay. 98 out of 703 reviews" "
Rating 4 - Poor. 44 out of 703 reviews" "
Rating 2 - Terrible. 16 out of 703 reviews" "

8.2/10

Cleanliness

8.0/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Ian

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was a bit concerned reading some reviews before the trip but I was so pleasantly surprised. It was so peaceful, the pool area was amazing, the staff were friendly, the food was delicious, the environment beautiful. Would definitely go back and highly recommend.
Stayed 7 nights in Oct 2023
Response from The Manager on 28 Oct 2023
We are happy to know that you enjoyed your stay with us and thank you for your comment. It is very important for our team to receive this kind of feedback, as it shows that their daily work allowed you to have an exceptional stay. We look forward to seeing you soon at the Hotel Thalazur Antibes

10/10 Excellent

James

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and comfortable
Comfortable and quiet hotel with excellent food. Needs updating but clean and comfortable. Great view!!
Stayed 2 nights in Oct 2023
Response from The Manager on 28 Oct 2023
We are happy to know that you enjoyed your stay with us and thank you for your comment. It is very important for our team to receive this kind of feedback, as it shows that their daily work allowed you to have an exceptional stay. We look forward to seeing you soon at the Hotel Thalazur Antibes

8/10 Good

eirik

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Hotel and facilities are nice but somewhat worned in areas. Spa has many treatments available and good pools but compared to Cab de antibes hotel standards which we went to as well, it is not a 5 star standard as that. Receptionists are really nice and helpful. Cleaning needs to improve as does friendliness of restaurant and housekeeping. In overall its a decent 4 star, but good for the price
Stayed 3 nights in Sep 2023
Response from The Manager on 5 Oct 2023
We are happy to know that you enjoyed your stay with us and thank you for your comment. It is very important for our team to receive this kind of feedback, as it shows that their daily work allowed you to have an exceptional stay. We look forward to seeing you soon at the Baie des Anges Hotel Thalazur Antibes

10/10 Excellent

Sue E

Stayed 1 night in Oct 2023
Response from The Manager on 5 Oct 2023
We are happy to know that you enjoyed your stay with us and thank you for your comment. It is very important for our team to receive this kind of feedback, as it shows that their daily work allowed you to have an exceptional stay. We look forward to seeing you soon at the Baie des Anges Hotel Thalazur Antibes

10/10 Excellent

eirik

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service and excellent facilité service. Réception magic
Stayed 1 night in Sep 2023
Response from The Manager on 5 Oct 2023
We are happy to know that you enjoyed your stay with us and thank you for your comment. It is very important for our team to receive this kind of feedback, as it shows that their daily work allowed you to have an exceptional stay. We look forward to seeing you soon at the Baie des Anges Hotel Thalazur Antibes

10/10 Excellent

eirik

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Our stay at was absolutely amazing and relaxing. The ladies who clean do an amazing job too. Though yesterday i tried to get some water since they hadn’t gotten to our room yet i went out and asked the cleaner on the next floor up , mariama and she said i should go back and ask the lady on my floor. I just think out of courtesy water should be handed to guests when they request from any cleaner. If this rule could be changed. That would be nice. Alina was extremely courteous and kind. She gave me the water when i found her 😊
Stayed 1 night in Sep 2023
Response from The Manager on 5 Oct 2023
We are happy to know that you enjoyed your stay with us and thank you for your comment. It is very important for our team to receive this kind of feedback, as it shows that their daily work allowed you to have an exceptional stay. We look forward to seeing you soon at the Baie des Anges Hotel Thalazur Antibes

10/10 Excellent

eirik

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms where tidy, nice pool areas and facilities of Spa. Big spa. Receptionist very polite and friendly and spoke english very well. Limited availability of room services such as water. We got 2 small bottles for drinking and tea but housekeeping were not so forthcoming with providing any additional. Possibly restrictions.
Stayed 2 nights in Sep 2023
Response from The Manager on 5 Oct 2023
We are happy to know that you enjoyed your stay with us and thank you for your comment. It is very important for our team to receive this kind of feedback, as it shows that their daily work allowed you to have an exceptional stay. We look forward to seeing you soon at the Baie des Anges Hotel Thalazur Antibes

4/10 Poor

Ryan

Stayed 7 nights in Jun 2023
Response from la Direction on 21 Sept 2023
Bonjour,Vous avez pris le temps de partager vos impressions et nous vous en remercions.Votre retour sur votre séjour nous aident au quotidien à améliorer la qualité de nos prestations.Nous restons à votre disposition,Bien cordialement

2/10 Terrible

David

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023
Response from la Direction on 4 Aug 2023
Monsieur,Nous vous remercions d'avoir pris le temps de nous écrire votre appréciation. Nous regrettons que le séjour n'aie pas été à la hauteur de vos attentes et nous tenons à votre disposition,bien cordialement

6/10 Okay

Paul

Travelled with family
Very poor breakfast. Rather poor dinner. Very bad wifi. Bad WC and douche
Stayed 5 nights in Jul 2023
Response from The hotel Management on 20 Jul 2023
Dear guest, I would like to thank you for choosing Thalazur Antibes as well as for the time that you have devoted to write to us. Your remarks are especially valuable for us in a continuous effort to provide service quality. Please accept our apologies for the inconveniences you had to experience. We will take the necessary steps to avoid any similar case in the future. We hope that we will have the chance to welcome you in our hotel again to make proof of the changes in quality,kind regards

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not 4 star, 2 star at the most
Disgusting. That's all I can say about this hotel. It is dilapidated, unsanitary and dirty. Staff unfriendly, cleaning crew need eye exam. They seem to "clean" and nothing is clean. Mold in the bedrooms, mold in the bathrooms, dirty laundry, dirty carpets. We waited 5 days for them to change the bedding on our bed. After many requests!!! The breakfast is disgusting. Rotten fruit. Stale bread, old food, expired dairy products. If you are looking for a health retreat, avoid this property.
Stayed 7 nights in Jun 2023
Response from The hotel Management on 30 Jun 2023
Dear Sir, We would like to thank you for your recent stay in our establishment and for taking the time to fill out our customer satisfaction survey. We are truly sorry that our services did not meet your expectations, and we hope you will accept our apology. Your comments and/or suggestions will help us improve our services, and so your opinion is extremely important to us, particularly in this type of situation. Please be assured that all necessary measures will be taken to improve the quality of the service you have brought to our attention. Once again, we thank you for your comments and hope to show you, on your next visit, that the problems you experienced were isolated incidents. best regards.

8/10 Good

Angela

Stayed 4 nights in Jun 2023
Response from la Direction on 20 Jul 2023
Madame,nous sommes ravis que vous ayez passé un bon séjour,merci pour votre appréciation.cordialement

4/10 Poor

Shona

Travelled with group
Disliked: Staff & service, property conditions & facilities
This property can only be described as strange. It doesn’t know whether to be a spa hotel or a resort/family hotel. People sitting around in robes eating from a very limited 3 course lunch menu mingling with families there for holidays. Rooms dated, pool dirty, won’t go back I’m afraid!
Stayed 1 night in Jun 2023
Response from the hotel Management on 20 Jun 2023
dear Shona,We always strive to provide an exceptional experience, and we are deeply sorry when we fail to meet our customers' expectations. Thank you for taking the time to bring this to our attention. We use your feedback to improve our services.We stay at your disposal,best regards

4/10 Poor

Marcin

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Not worth the money. Dated hotel, not very well appointed, bad location would not recommend
Stayed 2 nights in May 2023
Response from Thalazur team on 6 Jun 2023
Dear Sir, We would like to thank you for your recent stay in our establishment and for taking the time to fill out our customer satisfaction survey. We are truly sorry that our services did not meet your expectations. kind regards

10/10 Excellent

Edgar, Lincoln

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Exceptional property and staff. Best hotel we’ve found after two weeks traveling.
Stayed 3 nights in May 2023
Response from Thalazur team on 6 Jun 2023
Dear guest,We are pleased to know that you enjoyed your stay with us and would like to thank you for your comment.It is very important for our team to receive this kind of feedback as it shows that their everyday work allowed you to have an exceptional stay.Looking forward to receiving you again soon at the Hôtel Baie des Anges Thalazur Antibes,Your sincerely,

10/10 Excellent

Jekaterina

Stayed 6 nights in Apr 2023
Response from Equipe Thalazur on 6 Jun 2023
Madame,Nous sommes heureux de savoir que vous apprécié votre séjour avec nous et vous remercie pour votre note.Il est très important pour notre équipe de recevoir ce genre de retour, car il montre que leur travail quotidien vous a permis d’avoir un séjour exceptionnel.Au plaisir de vous revoir bientôt à l’Hôtel Baie des Anges Thalazur Antibes,Bien cordialement

8/10 Good

Joyce

Liked: Cleanliness, staff & service, room comfort
This is a lovely hotel and spa. However the rooms are very tired. The carpets are stained and dirty and the furniture is worn and faded. We loved the spa and pools.
Stayed 1 night in Apr 2023

10/10 Excellent

Andre

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Mar 2023

10/10 Excellent

Raimo

Stayed 1 night in Aug 2022

6/10 Okay

MARINA

Travelled with family
Liked: Amenities, property conditions & facilities
Disliked: Staff & service
While overall the property is a pleasant experience, the staff is not as pleasant. I forgot my new linen bathrobe in the room and it was gone. They said there was nothing in the room and never “found” it. Very bitter after taste.
Stayed 1 night in Jul 2022

10/10 Excellent

Shane

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved every minute. Highly recommend it.
We loved our stay at the hotel. While not every aspect was perfect, the majority of things were excellent and I want to focus on those and not nit pick on less important things that maybe could be improved. The highlight was the team at the front desk. They deserve huge credit and went the extra mile every time. Professional to its definition, friendly, helpful…amazing. We had a sick child for the duration of the stay and needed a doctor to visit and then later for her to go to the local hospital. The front desk team (24 hour) were simply amazing and helped with every single request. Thank you all so much!!!! If only every hotel had a team as amazing as you all are. The second thing deserving mention is the water quality. This was our final stop on a two week family trip through three countries in Europe. The water in the swimming pools was sometimes less than perfect during the trip. However, at Baie des Anges we saw the guy test the water in each of the pools every morning with his suitcase of test tubes and other water testing equipment. It was impressive to see and made us feel good about swimming in what we knew were pools with superbly clean water. There are several other things that made the stay enjoyable. Very good food (excellent breakfast), wonderful facilities to relax, entertainment and a shuttle to/from Antibes several times a day. In spite of having a sick child we had a wonderful stay and would love to return some day.
Stayed 3 nights in Jul 2022

10/10 Excellent

Judith

Stayed 3 nights in Jul 2022

10/10 Excellent

Mahir

Travelled with family
Perfect
Stayed 2 nights in Jun 2022
Response from The manager on 15 Jul 2022
We are happy to know that you enjoyed your stay with us and thank you for your comment. It is very important for our team to receive this kind of feedback, as it shows that their daily work allowed you to have an exceptional stay. We look forward to seeing you soon at the Baie des Anges Hotel Thalazur Antibes,

6/10 Okay

MANOJ

Travelled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The view to the pool and the sea were beautiful. The staff at the front desk are very friendly and helpful
Stayed 4 nights in Dec 2021

4/10 Poor

Moises

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Disappointing stay
Overall a disappointing stay. No proper cups (just some super cheap plastic ones that broke on touch basically), hand soap or any other standard and basic hotel supplies (I consider myself lucky we got toilet paper). The air conditioner barely worked at the room which made sleeping harder (I just noticed now this is a recurring complaint in the hotel reviews and clearly has not been addressed). The indoor hallways were always super hot. On the last night there was a short-circuit with one of the lamps when my son connected on the wall a Nintendo charger, short circuit sound and burning smell followed. The only good thing is we had a car and spent more time outside than in the hotel.
Stayed 5 nights in Aug 2020

8/10 Good

Verified traveller

Stayed 7 nights in Jul 2020

4/10 Poor

Marco

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Worst stay on our Côte d'Azur trip
During our 2 week road trip through Côte d'Azur we stayed one night in Antibes. When we booked as a family (2 adults and 1 kid) we got a family room for almost CHF 300 per night. The room was in catastrophic circumstances. The carpet was dirty, it smelled of smoke, the air condition was leaking and the ceiling had mould. The room was dark as the light was insufficient. Also the towels were dirty and had hair on them. The staff was also not very friendly. So we even didn‘t check the SPA. The only good thing about the hotel was it’s restaurant with a good view and the food was nice.
Stayed 1 night in Jul 2020

8/10 Good

Verena

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Great view
Pleasant stay, great view, nice pool area
Stayed 3 nights in Jul 2020

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Petit-déjeuners et animation
Le buffet du petit-dejeuner en 2019 était décevant et offert à un prix excessif ! Nous l Avon's testé 1 seule fois, préférant par la suite se procurer pains, croissants et boissons en boulangerie. La sonorisation autour de la piscine est trop forte pour une chambre vue piscine en rez de chaussée. Pour les très jeunes enfant, privilégiez vue opposée
Stayed 7 nights in Jun 2020

8/10 Good

Antonio

Liked: Cleanliness, property conditions & facilities, room comfort
Good price at booking time: shop around if you can
The location was ok and it had a nice beach. Breakfast was decent and the free parking was nice to have. The staff wasn't the most helpful: they weren't unpleasant just not actively seeking to check-in on you. My best experience was a brief conversation I had with one of the cleaning staff, who was about to clean my room. She was quite friendly and asked about my stay/trip… I expected this from restaurant service staff or the front desk staff or event the staff at the spa
Stayed 2 nights in Sep 2019
Response from The Manager on 26 Oct 2019
Dear Sir or Madam, We would like to thank you for your recent stay in our establishment and for taking the time to fill out our customer satisfaction survey. We are truly sorry that our services did not meet your expectations, and we hope you will accept our apology. Your comments and/or suggestions will help us improve our services, and so your opinion is extremely important to us, particularly in this type of situation. Please be assured that all necessary measures will be taken to improve the quality of the service you have brought to our attention. Once again, we thank you for your comments and hope to show you, on your next visit, that the problems you experienced were isolated incidents. We hope to welcome you to one of our establishments again very soon, and send our very best regards.

10/10 Excellent

Than, Kefalonia

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Property was clean, new, quiet. Food average and staff average.
Stayed 1 night in Sep 2019
Response from The Manager on 26 Oct 2019
Dear Madam, Sir, Your comments on your stay daily help us to improve the quality of our services. We have taken into account your reviews, the satisfaction of our customers is at the heart of our concerns. Looking forward to welcoming you again, very soon for a new experience in our hotel.

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities
This was a nice hotel but not sure it warrants the 4-star rating. The restaurant for evening meals was excellent – if expensive - but breakfast was not included and at €19/person would have added about £350 to the cost of our 10-day stay. We did have breakfast on our last morning but not sure it was worth €19. The tea/coffee making facilities were OK but supplying only paper cups was unacceptable for a 4-star establishment. Also they weren’t replaced every day leaving us to hunt round the hotel for replacements – and for sugar! The location is a bit ‘remote’ and you need a car – which we had – or you have to rely on the hotel’s efficient shuttle bus service into the centre of Antibes or to the station. I attempted to use the gym but was told that I was not suitable attired! Evidently a summer shirt, shorts and casual shoes wasn’t good enough, although it would be perfectly acceptable in my local gym at home. No, it seems I needed a ‘proper’ T shirt, sports shots and trainers. Maybe they’d have liked me to get a few tattoos on my arms as well, to blend in with the rest of their clientele…! I did not go back. All in all I felt its atmosphere was a bit ‘faded glory’ and living on past reputations. Although it was very clean and tidy and there were some very helpful staff.
Stayed 10 nights in Sep 2019

8/10 Good

Verified traveller

Travelled with group
Liked: Staff & service, property conditions & facilities
Very happy with the staff, very welcoming and attended to our needs in a timely manner. The (blondish) lady downstairs in the pool/spa reception was exceptionally helpful, kind and went out of her way even though she didn’t understand English/what I was saying.
Stayed 4 nights in Sep 2019
Response from The Manager on 26 Oct 2019
Dear guest, We are pleased to know that you enjoyed your stay with us and would like to thank you for your comment. It is very important for our team to receive this kind of feedback as it shows that their everyday work allowed you to have an exceptional stay. Looking forward to receiving you again soon at the Hôtel Baie des Anges Thalazur Antibes.

8/10 Good

Mark

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Lovely spa hotel
Nice clean modern hotel with great spa facilities. There are two swimming pools for adults and a third for adults only. The rooms are a decent size with a nice furnished balcony to sit out on. Bathrooms are all recently updated with a modern feel. The negative is the hotel location. It is quite remote to anywhere else. Also the evening meal time does not start until 7.30pm which could be a problem if you are travelling with young children. Also there didn't seem to be a kids menu despite being advertised as family friendly.
Stayed 2 nights in Aug 2019
Response from The Manager on 26 Oct 2019
Dear Sir, Thank you for having taken the time to give us your views on your stay in our hotel. My team and I are very grateful for your remarks. They will encourage us to maintain our efforts so that the services we provide for you fully meet your expectations. We have a menu for children,actually during the summer period, we open later the restaurant to allow our customers to enjoy the beautiful summer days but it is a good point on which to reflect Looking forward to welcoming you shortly at Hôtel Baie des Anges by Thalazur. Yours sincerely,

10/10 Excellent

Vicki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Jun 2019

8/10 Good

Verified traveller

Travelled with family and small children
Liked: Amenities
The property has great location! The outdoor pools with the salt water are very good also the indoor pool with jacuzzi and hydro massage are great! All the rooms as I have seen have large balconies. Unfortunately the room we have stayed had peeled paint on on one off the walls with a mould start! The balcony door from the kids room wasn’t looking (staff tried to repair but broken again after 1 day)! The carpet needs to be changed or at least have a deep cleaning. Breakfast is bland- exactly same thing every morning with limited choice I am afraid! One day for some reason staff could not clean the room in a space of 4h and when asked receptionist if we could have the towels changed - i was send to the stock room to ask for new towels ( gave up) Overall we enjoyed the stay but a bit disappointed with these small things!
Stayed 4 nights in Aug 2019

4/10 Poor

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Rooms are tired and need updating no storage for clothes and a small wardrobe with a few plastic hangars!
Stayed 6 nights in Jul 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I found it very lovely the pool was exceptionally lovely the location of my room fabulous the food and drink was so expensive I paid nine euros for two cokes it wax extortionate take lots of money with you. Antibes is a built up area with loads of traffic and not much pRking often hard to find spaces outside of hotel.
Stayed 7 nights in Jul 2019

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gr8 location... relaxing.... gr8 food .... friendly staff
Stayed 3 nights in Jul 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely fantastic
Outstanding. Warm and kind support for everything, we are really impressed by the reception, shuttle service and restaurant service which made us really happy and gave us unforgettable stay in Antibe.
Stayed 4 nights in Jul 2019

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Loved the area the hotel is located in. Close to Cannes, Nice.
Stayed 2 nights in Jun 2019
Response from The Manager on 20 Jul 2019
Dear Madam, Sir, Your comments on your stay daily help us to improve the quality of our services. We have taken into account your reviews, the satisfaction of our customers is at the heart of our concerns. Looking forward to welcoming you again, very soon for a new experience in our hotel.

10/10 Excellent

Huy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2019
Response from La Direction on 22 Jul 2019
Vos commentaires sur votre séjour nous aident au quotidien à améliorer la qualité de nos prestations. Nous prenons en compte vos remarques car la satisfaction de nos clients est au cœur de nos préoccupations. Au plaisir de vous recevoir très bientôt pour une nouvelle expérience dans notre établissement.

6/10 Okay

Jeremy N.

Not great
It was a nice view but an awkward location. Rooms were old and very basic
Stayed 1 night in May 2019

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay for business or leisure
This was the fourth consecutive year I have stayed at this hotel for business and it was as good as always. Lovely hotel with friendly, helpful staff.
Stayed 2 nights in Mar 2019
Response from The Manager on 22 Apr 2019
Dear guest, We are pleased to know that you enjoyed your stay with us and would like to thank you for your comment. It is very important for our team to receive this kind of feedback as it shows that their everyday work allowed you to have an exceptional stay. Looking forward to receiving you again soon at the Hôtel Baie des Anges Thalazur Antibes, Your sincerely,

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellent Service and well maintained property. I highly recommend this resort/spa.
Stayed 2 nights in Jan 2019

10/10 Excellent

Verified traveller

Stayed 2 nights in Jan 2019

8/10 Good

Frank, Dallas, U.S.

Business traveller
Liked: Cleanliness, staff & service, amenities
The bed had a broken edge and the bathroom door would not close unless you locked it. Everything else was fine.
Stayed 4 nights in Dec 2018

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pampered truly a wonderful experience 5star
Stayed 1 night in Oct 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018