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Reviews of Çanak Hotel

3 out of 5
Çanak Hotel
Cumhuriyet Meydani Dibek Sok No1, Çanakkale

Reviews

8.6

Excellent

Rating 10 - Excellent. 47 out of 94 reviews" "
Rating 8 - Good. 31 out of 94 reviews" "
Rating 6 - Okay. 9 out of 94 reviews" "
Rating 4 - Poor. 5 out of 94 reviews" "
Rating 2 - Terrible. 2 out of 94 reviews" "

8.4/10

Cleanliness

8.8/10

Staff & service

7.2/10

Amenities

8.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

margaret

Stayed 1 night in Sep 2023
Response from Aykut GM on 20 Sept 2023
Dear guest, thank you for your review. Best regards.

8/10 Good

Leigh-Ann

Liked: Staff & service
Shower had a lot of mould. Rest of the room seemed pretty clean. Front desk staff were friendly and helpful. Breakfast staff were not. Area is very convenient with lots of dining, bars, and shops close by. Right near the ferries and water.
Stayed 1 night in Jul 2023
Response from Aykut GM on 3 Aug 2023
Dear Guest, thank you for rating us.Best regards.

10/10 Excellent

Brendan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family friendly
Big rooms, fantastic helpful staff, and just a genuine great central location!
Stayed 1 night in Feb 2023
Response from Aykut GM on 15 Feb 2023
Dear Guest, thank you for rating us.We wish see you in our hotel again.Regards.

8/10 Good

Ralph

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was great. Staff friendly and welcoming. Room was lovely and clean. Beautiful view. Downside was the shower didn't drain so that is kind of gross. Also breakfast was very poor. The food was not fresh. But overall we were very happy with the hotel and we recommend it.
Stayed 2 nights in Dec 2022
Response from Aykut GM on 14 Dec 2022
Dear guest, first of all, thank you for rating us.The relevant departments have been informed about the subject you mentioned.Hope to see you again in our hotel.Regards.

4/10 Poor

Ritu

Travelled with group
Liked: Staff & service
Disliked: Property conditions & facilities
Location was good
Response from Aykut GM on 14 Dec 2022
Dear Guest,Thank you for rating us. Please let us know in detail about your experience. We want to deal with this issue.Regards.

8/10 Good

Tai Hsiou-Hsia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is convenient for everything, 3 minutes walk to the ferry pier, 10 to the mini-bus station for Troy, and just across the street for bus to and from bus terminal. The staff at the reception is fluent in English and very helpful. The WiFi is weak and frustrating at times.
Stayed 2 nights in Oct 2022
Response from GM Aykut on 11 Oct 2022
Dear Guest, Thank you for evaluating and praising us. Also, thanks for your interest in WiFi, we'll check it out.

10/10 Excellent

Margarita

Stayed 1 night in Sep 2022

8/10 Good

Malgorzata

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2020
Response from Aykut GM on 25 Dec 2020
Dear Guest; Thank you for choosing our hotel and for taking the time to share your rating. We will be pleased to welcome you again as soon as possible. Regards,

8/10 Good

Malgorzata

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel in good location.
Nice and comfortable hotel right by the port in Canakkale. Very helpful and friendly staff, genuine nice people. Room spacious and very comfortable although few things like coat hanger and more electricity sockets would be useful. Good housekeeping daily so the place is very clean. Breakfast ok nothing exciting but ok. Great central heating system. Reception area and corridors look little old but our room was very nice. Would stay again.
Stayed 1 night in Dec 2020
Response from Aykut GM on 25 Dec 2020
Thank you for your valuable comments. Feedback is the largest investment for us to provide better quality services. Hope to see you again in our hotel. Happy days ...

10/10 Excellent

MUCAHIT

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Feribota cok yakin ,calisanlar cok yardim sever,restaurant bolumundeki Ömer beye yardimlarindan dolayi tesekkurler
Stayed 1 night in Sep 2020
Response from Aykut GM on 11 Sept 2020
Değerli misafirimiz, yorum ve puanlamanız için teşekkür ederiz. Yakın gelecekte sizleri otelimiz tekrar görebilmek dileğiyle. Saygılarımızla.

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
Friendly staff. Lovely views. Great adjoining coffee shop. Facilities need a bit of updating though.
Stayed 1 night in Dec 2019
Response from Aykut GM on 6 Jan 2020
Dear Guest; Thank you for choosing our hotel and for taking the time to share your experiences. We will be pleased to welcome you again as soon as possible. Regards,

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a perfect location and easy to find. The hotel foyer is a bit tired but the breakfast and staff were absolutely brilliant. Stayed here for an Anzac tour. The view from the breakfast area is fantastic and the clealiness and choice of food was quite incredible. Beds very comfortable and good shower. Very good value for money.
Stayed 1 night in Jun 2019
Response from GM Aykut on 5 Jul 2019
Dear Guest, thank you for your review. Best regards.

10/10 Excellent

Verified traveller

Stayed 2 nights in Jun 2019
Response from Aykut GM on 17 Jun 2019
Dear Guest, Thank you for your high rate review. Best regards.

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel, welcoming and helpful staff. Highly recommended.
Stayed 1 night in Feb 2019
Response from Aykut / GM on 2 Mar 2019
Dear Guest, thank you for valuable comment. Best regards.

8/10 Good

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Decent midrange hotel
This is a safe choice if you are looking for a decent midrange hotel. The staff are very welcoming and helpful. Our rooms on the 6th floor were spacious, quiet and overlooked the water. They were clean and comfortable, though the shower cubicles were small. There was an extensive choice for breakfast and the wifi signal was strong, though I had to log in each time I wanted to use it. I would happily choose to stay there again.
Stayed 2 nights in Dec 2018
Response from Aykut / GM on 31 Dec 2018
Dear Brian, thank you for your kind comment. Best regards.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location !
Very convenient location. Even I arrived at the hotel at 3am , the receptionist came out to pick me up
Stayed 1 night in Sep 2018
Response from Aykut / GM on 28 Sept 2018
Thank you for comment. We try to be better day to day :) Best regards.

10/10 Excellent

PRATIK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly hotel with excellent staff
Excellent hotel with very very friendly staff. As we we’re arriving late at night and leaving early morning they arranged the airport transfer for us for free. Also we had booked 2 rooms for 2 person and 3 person in each room the room we felt bit small and informed the reception they requested us to kindly adjust for the night and next day they upgraded to much better room I would say it was indeed a suite room they gave us. Too good staff. We are vegetarian so for breakfast they arranged a translator from English to Turkish to inform the main chef about our needs and the chef willingly helped and my wife would tell the translator how to make Indian food and the translator would instruct the chef and boy what food we enjoyed at their roof top restaurant with jetty and gestos ferries crossing by and a spectacular view of the kilitbhari castle etc. Loved it a lot and a sure stay in our next visit. Only thing negative was shower enclosure was too small but great hot water running also toiletries can be better. Overall too good place.
Stayed 3 nights in May 2018
Response from Aykut Şölen / G.M on 6 Jun 2018
Dear Pratik and his lovely Family, Thank you so much for this marvellous valuation and your wonderful words. We are very pleased that you enjoyed our services and had a good time. We must confess that we were very happy for trying your the famous indian bread your made :) We hope to have you back as our guest in the not too distant future. Please, accept our deepest gratitude. Best Regards,

10/10 Excellent

Patrick, Somerset

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Roof-top restaurant with a stunning view
I enjoyed my stay in the Canak Hotel. The hotel is easy to find, being situated on the corner of the main road to the ferry terminal. The members of staff I met at reception and in the restaurant were very friendly and helpful. I had a suite on the fifth floor with a good view of the ferry terminal and the Dardanelles beyond. The rooms were comfortable and the linen clean.The hotel's greatest attraction is the restaurant on the seventh (and top) floor. This has a spectacular view across the Dardanelles towards the Gallipoli peninsula. One can see both fortresses guarding the narrowest point of the Dardanelles and watch the ships on their way to Istanbul. The view is particularly good at sunset. I enjoyed a substantial Turkish breakfast and an excellent and reasonably priced buffet dinner on each night of my stay. My one disappointment was to not to find any British, American, French or German news available on the television in my room. The only English news available was on Japanese television! This I watched with interest and also enjoyed films on Turkish television. Perhaps I should have searched harder? The hotel makes a good base for trips to Troy and Gallipoli as well as visiting the Naval Museum in Canakkale or even, on the waterfront, the Wooden Horse used in the film "Troy" starring Brad Pitt! I can certainly recommend the Canak Hotel and would be very happy to stay there again.
Response from Aykut Şölen / G.M on 21 May 2018
Dear Sir Patrick, Thank you so much for this marvellous valuation and your wonderful words. We are very pleased that you enjoyed our services and had a good time. We hope to have you back as our guest in the not too distant future, in an effort to make your next stay even better than the last one. Please, accept our deepest gratitude. Best Regards,

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location; handy to ferry, buses, shops. Great views from dining/breakfast room.
Stayed 2 nights in Jan 2018
Response from Aykut Şölen / G.M on 28 Feb 2018
Thank you for your comment. Best regards.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was very cenrtral position
Hotel is in very handy position, after having you car valet parked you won't need to drive any where in main streets of Çanakkale. All the shops and restaurants with many beer bars and taverns are all in walking distance from the hotel. Staff are very friendly and attentive. Morning breakfast was in top floor with great view of the channel and birds eye view of the whole of the Canakkale bay
Stayed 3 nights in Sep 2017
Response from Aykut Şölen / G.M on 2 Dec 2017
Dear Guest, Thank your for your valuable comment. We wish see you again in our hotel. Best regards.

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Great location
We were upgraded to a suite. The view was fantastic from the sixth floor and we had two balconies and a sunroom. Cleanliness was a little subpar, but the location right on the main street made up for it. The hotel is close to the waterfront, restaurants and nightlife. Overall, we really enjoyed our one-night stay.
Stayed 1 night in Aug 2017
Response from General Manager on 14 Sept 2017
Dear Guest, Not important the room upgraded , the important point is your satisfaction. Thank you for your comment. We hope to see you again in our hotel. Best regards.

10/10 Excellent

Yigit, Istanbul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value for money
Excellent location and very helpful staff. There is a nice restaurant at rooftop with reasonable prices.
Stayed 1 night in Aug 2017
Response from Genel Müdür on 14 Sept 2017
Yiğit Bey, Kıymetli yorumunuza çok teşekkür eder, sizleri tekrar otelimizde ağırlamaktan memnuniyet duyacağımızı bildirmek isteriz. Saygılarımızla.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a nice evening in the way back home, the hotel staff was very friendly and helpful, the car was parked very fast in a supervised area, the breakfast was very good.
Stayed 1 night in Aug 2017
Response from GM on 12 Sept 2017
Dear guest, thank your for comment. We wish see you again in our hotel. Best regards.

10/10 Excellent

Rita

Liked: Cleanliness
Stayed 1 night in Mar 2024
Response from Aykut GM on 22 Mar 2024
Dear Guest, thank you for rating us.We wish see you in our hotel again.Regards.

10/10 Excellent

Hamit Mert

Stayed 2 nights in Jan 2024
Response from Aykut GM on 29 Jan 2024
Hamit Bey,Değerlendirmeniz için teşekkür ederiz.Sizleri tekrar otelimizde görmek dileğiyle.Saygılarımızla.

10/10 Excellent

Funda Zeynep

Stayed 1 night in Oct 2023
Response from Aykut GM on 9 Oct 2023
Sn. Misafirimiz, bizi seçtiğiniz ve zaman ayırıp puanladığınız için teşekkür ederiz.Sizi tekrar otelimizde ağırlamak dileğiyle.Saygılarımızla.

8/10 Good

BAHADIR

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gayet temiz ve güzel bir oteldi. Klimalar biraz eski ve gürültülü ancak klima takıntınız yoksa sorun etmezsiniz. Kahvaltı çok güzel, konum çok güzel, resepsiyon ve kat görevlisi arkadaşlar son derece ilgili ve yardımcı.
Stayed 1 night in Jul 2023
Response from Aykut GM on 3 Aug 2023
Merhaba Bahadır Bey, yorumunuz için teşekkür ederiz. Sizleri tekrar otelimizde görmek dileğiyle.

10/10 Excellent

YALÇIN

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023
Response from Aykut GM on 19 Jun 2023
Değerli misafirimiz, puanınız için teşekkür ederiz.Yakın bir zamanda sizi tekrar otelimizde ağırlamaktan memnuniyet duyacağız.Saygılarımızla.

10/10 Excellent

Sukran

Stayed 1 night in May 2023
Response from Aykut GM on 6 Jun 2023
Değerli misafirimiz,Değerlendirmeniz için teşekkür ederiz.Sizleri tekrar otelimizde görmek dileğiyle.Saygılarımızla.

2/10 Terrible

seyma

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Otel asla görselde göründüğü gibi değildi aşırı kokuyordu oda çok küçük ve pisti
Stayed 1 night in May 2023
Response from Aykut GM on 23 May 2023
Değerli Misafirimiz, öncelikle değerlendirmeniz için teşekkür ederiz. Odalarımız görsellerdeki gibidir, ancak ek yatak talebiniz olması sebebiyle odanın daralması söz konusudur. Diğer konu ile ilgili gerekli tedbirler alınmış olup, departmanlara rapor edilmiştir. Yaşatmış olduğumuz olumsuz deneyim için üzgün olduğumuzu bildirir, saygılarımızı sunarız.

10/10 Excellent

Serkan

Stayed 1 night in May 2023
Response from Aykut GM on 16 May 2023
Sn. Misafirimiz,Değerlendirmeniz için teşekkür ederiz.Sizi tekrar otelimizde ağırlamaktan memnuniyet duyacağız.Saygılarımızla.

4/10 Poor

FIRAT

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Otelin konumu dışında 3 yıldız bile çok
Stayed 1 night in Apr 2023
Response from Aykut GM on 16 May 2023
Misafirimiz ile görüşülüp sorun hakkında bilgi alınmıştır.Otopark ile ilgili anlık yoğun trafik sebebiyle yaşadığı sorunlara istinaden böyle bir yorum yaptığını, hatta tekrar yorumunu düzenleyebileceğini bildirmiştir. Ancak Hotels.com kuralları gereği böyle bir seçenek olmaması sebebiyle yorum bu şekliyle kalmıştır. Aksiyon olarak otoparkın otelin yanında olmadığı ve açık bir otopark alanını kullandığımızı, bu sebeple ücretsiz vale servisimizin olduğu sistemden tekrardan güncellenmiştir.Saygılarımızla.

10/10 Excellent

NAZIM

Stayed 2 nights in Apr 2023
Response from Aykut GM on 22 Apr 2023
Değerli misafirimiz, otelimizi puanladığınız için teşekkür ederiz.Sizleri yakın bir gelecekte tekrar otelimizde ağırlamaktan memnuniyet duyarız.Saygılarımızla.

8/10 Good

Dirk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023
Response from Aykut GM on 13 Apr 2023
Thank you for rate us.Regards.

10/10 Excellent

Abdullah

Stayed 1 night in Feb 2023
Response from Aykut GM on 18 Feb 2023
Abdullah Bey, otelimizi değerlendirdiğiniz için teşekkür ederiz.Sizleri yakın bir gelecekte tekrar otelimizde görmek dileğiyle.Saygılarımızla.

10/10 Excellent

taner

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2022
Response from Aykut GM on 24 Nov 2022
Değerli misafirimiz, otelimizi puanladığınız için teşekkür ederiz.Sizleri tekrar otelimizde görmek ümidiyle.

10/10 Excellent

Benoit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellents service et localisation à Çanakkale
Hôtel idéalement placé dans la ville, personnel extrêmement serviable, et un excellent rapport qualité-prix ; je reviendrai !
Stayed 1 night in Aug 2022
Response from Aykut GM on 20 Sept 2022
Dear guest, thank you for your precious comment. We will be glad to see you again in our hotel. Regards.

10/10 Excellent

Menekse

Stayed 1 night in Jan 2022
Response from Aykut GM on 31 Jan 2022
Sayın Misafirimiz, Değerlendirmeniz için teşekkür eder, sizleri otelimizde tekrar ağırlamaktan memnuniyet duyacağımızı bildirmek isteriz. Saygılarımızla.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Düzgün hizmet
Çanak otel bizi çok güzel ağırladı. Temizliği ile de güven verdi. Bundan sonraki Çanakkale seyahatlerimizde her zaman tercih edeceğiz.
Stayed 2 nights in Jan 2022
Response from Aykut / GM on 18 Jan 2022
Değerli Misafirimiz, yorum ve değerlendirmeniz için teşekkür ederiz. En kısa sürede sizleri tekrar otelimizde görmek dileğiyle. Saygılarımızla.

8/10 Good

Catherine

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très bon rapport qualité/prix.
Chambres vieillissantes mais confortables avec petit balcon. Personnel agréable. Le must : petit-déjeuner au dernier étage restaurant et terrasse avec vue sur détroit, le port et le départ des ferrys.
Stayed 1 night in Oct 2021
Response from Aykut GM on 27 Oct 2021
Dear Guest, thank you for comment and rate us. We wish see you in our hotel again. Best regards.

10/10 Excellent

Harun

Stayed 2 nights in Oct 2021
Response from Aykut GM on 17 Oct 2021
Harun Bey, değerlendirmeniz için teşekkür ederiz. Sizleri tekrar otelimizde ağırlamak dileğiyle.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021
Response from Aykut GM on 26 Jul 2021
Sn. Misafirimiz, değerlendirmeniz için teşekkür ederiz.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021
Response from Aykut GM on 12 Jul 2021
Sayın Misafirimiz, Otelimizi değerlendirdiğiniz için teşekkür ederiz. Saygılarımızla.

10/10 Excellent

Sezer

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2021
Response from Aykut GM on 1 Mar 2021
Sezer Bey, Değerlendirmeniz için çok teşekkür ederiz. Sizleri otelimizde tekrar görebilmek dileğiyle.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2020
Response from Aykut GM on 6 Nov 2020
Dear Guest, Thank you for your rating. Hope to see you at our hotel again. Best regards.

10/10 Excellent

Taylam

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nede olsa trakyamın insanı
Çok sıcak kanlı insanlar ile check in yapıp konaklamamızın sonuna kadar aynı güler yüz insanlar ile çıkış yaptık.
Stayed 3 nights in Sep 2020
Response from Aykut GM on 22 Sept 2020
Taylan Bey, Değerlendirme ve yorumunuz için çok teşekkür ederiz. Sizleri tekrar otelimizde ağırlamaktan memnuniyet duyacağız. Saygılarımızla

8/10 Good

Abdurrahman

Stayed 1 night in Aug 2020
Response from Aykut GM on 7 Sept 2020
Sayın misafirimiz, değerlendirmeniz için teşekkür ederiz. Saygılarımızla.

8/10 Good

SENNUR

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
çanakkale’de iki gece
Şehir merkezinde; geniş odalı, temiz bir otel.
Stayed 2 nights in Aug 2020
Response from Aykut GM on 18 Aug 2020
Sayın Misafirimiz, Değerlendirmeniz için teşekkür ederiz. Sizleri tekrar otelimizde görmek dileğiyle. Saygılarımızla.

10/10 Excellent

Yasar

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nette hotel met goed verzorgde kamers. Locatie is ook top.
Stayed 1 night in Aug 2020
Response from Aykut GM on 13 Aug 2020
Lieber Gast; Danke für deine Rücksicht.

8/10 Good

MÜTABER MEHTAP

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2020
Response from Aykut GM on 12 Aug 2020
Değerli misafirimiz, yorumunuz için teşekkür ederiz. Saygılarımızla.