Search Hotels Near Canadian Piano Museum, Greater Napanee

"Clean room and friendly staff. Room was updated. "

"Nicely renovated hotel and the beds and pillows were super comfortable. It was very clean as well. My only complaint is the parking was too expensive."

"The breakfast was pretty good. Standard fare to be found. Hot items were ok. Fresh waffles, scrambled eggs, bacon/sausage. Cereals, breads, yogurt, oatmeal, etc. Overall as expected. "

"It was not bad love that it’s pet friendly and they stay for free "

"Clean room, helpful and friendly staff"

"Great little place "

"FILTHY DISGUSTING The room was filthy on arrival: the bathroom had marks on the walls resembling dried bodily fluids and feces, silverfish in the shower, a grime-caked showerhead, and a dirty floor. The bed linens were stained and visibly dirty. The television flickered constantly, the remote didn’t work even with new batteries, HDMI and USB ports were broken, and the lamps flickered or turned off. Housekeeping did not refresh the room during our multi-day stay, and when we requested towels and cups, staff were rude and refused service. The pool was unusable due to dangerously high chlorine levels, which burned our eyes and left our vision cloudy. The only positive interaction was with one older staff member at check-in; every other employee was rude, dismissive, and unprofessional, particularly a blonde front desk worker who snapped at both guests and coworkers. Parking was poorly managed, and staff were unhelpful when we had to use a non-designated spot. Overall, the level of cleanliness, maintenance, and customer service was shocking and far below any reasonable standard. This hotel failed in every basic aspect, and I cannot recommend it to anyone. Immediate action is needed to prevent future guests from experiencing this unacceptable level of neglect."

"Quaint hotel next to the water. Really beautiful area behind the hotel with chairs. Extremely friendly staff. Free parking. The Lighthouse restaurant was just inside and was excellent. The rooms were small but comfortable. The sheets on the beds were so amazingly soft. "

"Very clean room. Parking was easy. Great central location and walking distance to shops, restaurants, etc. "