Title: Surya-Pan Hotel Refúgio Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Surya-Pan Hotel Refúgio Hotel in Campos do Jordão with full-service spa and 24-hour front desk ![Exterior](https://images.trvl-media.com/lodging/8000000/7810000/7800500/7800464/3998beeb.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Premium Room | View from room](https://images.trvl-media.com/lodging/8000000/7810000/7800500/7800464/88ee89f0.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Minibar, desk, laptop workspace, blackout curtains](https://images.trvl-media.com/lodging/8000000/7810000/7800500/7800464/5a804614.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Front of property](https://images.trvl-media.com/lodging/8000000/7810000/7800500/7800464/6966f298.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Garden](https://images.trvl-media.com/lodging/8000000/7810000/7800500/7800464/367e0dd7.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies A terrace, a garden and conference space are just a few of the amenities provided at Surya-Pan Hotel Refúgio. Treat yourself to a massage at the on-site spa. Stay connected with free in-room WiFi. 8.0 Very good ## Popular amenities - Spa - 24/7 front desk - Pool - Housekeeping - Pet-friendly - Parking included ## Room options ### Check availability for these dates Tonight [Dec 1 - Dec 2](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-01&endDate=2025-12-02&selected=7800464&PinnedHotelID=7800464&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-01&endDate=2025-12-02&selected=7800464&PinnedHotelID=7800464&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Dec 2 - Dec 3](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-02&endDate=2025-12-03&selected=7800464&PinnedHotelID=7800464&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-02&endDate=2025-12-03&selected=7800464&PinnedHotelID=7800464&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Dec 5 - Dec 7](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-05&endDate=2025-12-07&selected=7800464&PinnedHotelID=7800464&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-05&endDate=2025-12-07&selected=7800464&PinnedHotelID=7800464&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Dec 12 - Dec 14](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-12&endDate=2025-12-14&selected=7800464&PinnedHotelID=7800464&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-12&endDate=2025-12-14&selected=7800464&PinnedHotelID=7800464&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 20 of 20 rooms ![Minibar, desk, laptop workspace, blackout curtains](https://images.trvl-media.com/lodging/8000000/7810000/7800500/7800464/6c718be5.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Suite Superior with Forest View - 430 sq ft - Sleeps 3 ![Minibar, desk, laptop workspace, blackout curtains](https://images.trvl-media.com/lodging/8000000/7810000/7800500/7800464/cc694507.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room Standard - 344 sq ft - Sleeps 3 ![Minibar, desk, laptop workspace, blackout curtains](https://images.trvl-media.com/lodging/8000000/7810000/7800500/7800464/9e442109.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room Standard - 344 sq ft - Sleeps 4 ![Minibar, desk, laptop workspace, blackout curtains](https://images.trvl-media.com/lodging/8000000/7810000/7800500/7800464/9d5a3da4.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room Superior - 484 sq ft - Sleeps 4 ![Minibar, desk, laptop workspace, blackout curtains](https://images.trvl-media.com/lodging/8000000/7810000/7800500/7800464/c4beb8d8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Bungalow with Bathtub - 484 sq ft - Sleeps 4 ![Suíte Bem Estar Premium | Minibar, desk, laptop workspace, blackout curtains](https://images.trvl-media.com/lodging/8000000/7810000/7800500/7800464/6b5e0836.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suíte Bem Estar Premium ### Highlights Fireplace LCD TV 2 bedrooms Blackout curtains Private bathroom Hairdryer Microwave Minibar - 753 sq ft - 2 bedrooms - Sleeps 4 - 1 Double Bed and 2 Single Beds ![Bungalow | Minibar, desk, laptop workspace, blackout curtains](https://images.trvl-media.com/lodging/8000000/7810000/7800500/7800464/74fbb6b8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Bungalow 10.0 Exceptional 1 review ### Highlights Fireplace LCD TV 8 bedrooms Blackout curtains Shower/bath combination Private bathroom Hairdryer Microwave - 689 sq ft - 8 bedrooms - Sleeps 4 - 1 Double Bed and 2 Single Beds ![Minibar, desk, laptop workspace, blackout curtains](https://images.trvl-media.com/lodging/8000000/7810000/7800500/7800464/956c58d1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite Performance (Standard) 8.0 Very good 2 reviews ### Highlights Fireplace LCD TV 2 bedrooms Blackout curtains Private bathroom Hairdryer Microwave Minibar - 431 sq ft - 2 bedrooms - Sleeps 2 - 1 Double Bed ![Standard Suite (Triplo) | Minibar, desk, laptop workspace, blackout curtains](https://images.trvl-media.com/lodging/8000000/7810000/7800500/7800464/361e76ae.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Suite (Triplo) ### Highlights Fireplace LCD TV Blackout curtains Hairdryer Microwave Minibar Cable channels Daily housekeeping - Sleeps 3 - 1 Double Bed and 1 Single Bed ![Minibar, desk, laptop workspace, blackout curtains](https://images.trvl-media.com/lodging/8000000/7810000/7800500/7800464/956c58d1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Suite (Quadruplo) ### Highlights Fireplace LCD TV Blackout curtains Hairdryer Microwave Minibar Cable channels Daily housekeeping - Sleeps 4 - 1 Double Bed and 2 Single Beds ![Minibar, desk, laptop workspace, blackout curtains](https://images.trvl-media.com/lodging/8000000/7810000/7800500/7800464/5a804614.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Suite ### Highlights Fireplace LCD TV 2 bedrooms Blackout curtains Hairdryer Microwave Minibar Cable channels - 2 bedrooms - Sleeps 4 - 1 Double Bed and 2 Single Beds ![Suíte Bem Estar | Minibar, desk, laptop workspace, blackout curtains](https://images.trvl-media.com/lodging/8000000/7810000/7800500/7800464/fd433b36.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suíte Bem Estar 10.0 Exceptional 1 review ### Highlights Fireplace LCD TV 2 bedrooms Blackout curtains Private bathroom Hairdryer Microwave Minibar - 753 sq ft - 2 bedrooms - Sleeps 3 - 1 Double Bed and 1 Single Bed ![Suite Equilibrio | Minibar, desk, laptop workspace, blackout curtains](https://images.trvl-media.com/lodging/8000000/7810000/7800500/7800464/755ea54d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite Equilibrio ### Highlights Fireplace LCD TV Blackout curtains Private bathroom Hairdryer Microwave Minibar Cable channels - Sleeps 3 - 1 Queen Bed and 1 Single Bed ![Suite Equilibrio Premium | Minibar, desk, laptop workspace, blackout curtains](https://images.trvl-media.com/lodging/8000000/7810000/7800500/7800464/021ae5d3.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite Equilibrio Premium ### Highlights Fireplace LCD TV Separate bedroom Blackout curtains Private bathroom Hairdryer Microwave Minibar - 592 sq ft - 1 bedroom - Sleeps 4 - 1 Double Bed and 2 Single Beds ![Minibar, desk, laptop workspace, blackout curtains](https://images.trvl-media.com/lodging/8000000/7810000/7800500/7800464/093ddab2.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite Classic with Garden View - 430 sq ft - Sleeps 3 ![Premium Room | Minibar, desk, laptop workspace, blackout curtains](https://images.trvl-media.com/lodging/8000000/7810000/7800500/7800464/40b6c34b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Room ### Highlights Fireplace LCD TV 4 bedrooms Blackout curtains Hairdryer Microwave Minibar Cable channels - 344 sq ft - 4 bedrooms - Sleeps 3 - 1 King Bed and 1 Single Bed ![Minibar, desk, laptop workspace, blackout curtains](https://images.trvl-media.com/lodging/8000000/7810000/7800500/7800464/3a0594e6.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Triple Suite with internal view - 322 sq ft - Sleeps 3 ![Minibar, desk, laptop workspace, blackout curtains](https://images.trvl-media.com/lodging/8000000/7810000/7800500/7800464/4e00b04c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Quadruple Suite Premium with Mountain Range View - 516 sq ft - Mountain view - Sleeps 4 ![Minibar, desk, laptop workspace, blackout curtains](https://images.trvl-media.com/lodging/8000000/7810000/7800500/7800464/9fdf114a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Quadruple Suite with Garden View - 516 sq ft - Sleeps 4 ![Minibar, desk, laptop workspace, blackout curtains](https://images.trvl-media.com/lodging/8000000/7810000/7800500/7800464/51a640c3.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room Standard - 344 sq ft - Sleeps 2 ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FCampos-Do-Jordao-Hotels-Surya-Pan-Hotel-Refugio.h7800464.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FCampos-Do-Jordao-Hotels-Surya-Pan-Hotel-Refugio.h7800464.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C-22.73645%2C-45.61839&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=CRjMsiiY5NUBONrjLmvGqCsKTbA=) Av. Alto da Boa Vista, 1055, Campos do Jordão, SP, 12460000 #### What's nearby - Boa Vista Palace - 8 min walk - 0.5 miles - CARDE Art Design Museum - 19 min walk - 1.0 mile - Felicia Leirner Museum - 3 min drive - 1.2 miles - Claudio Santoro Auditorium - 3 min drive - 1.4 miles - Capivari Park - 8 min drive - 4.2 miles #### Getting around - Emílio Ribas (Abernéssia) Station - 11 min drive - Sao Jose dos Campos (SJK-Sao Jose dos Campos-Professor Urbano Ernesto Stumpf) - 92 min drive #### Restaurants - ‪Café Palácio - ‬7 min walk - ‪About Coffee - ‬6 min drive - ‪Cervejaria Baden Baden - ‬4 min drive - ‪Geléia dos Monges - ‬6 min drive - ‪Rota 77 - ‬5 min drive ## About this property ### Surya-Pan Hotel Refúgio Hotel located in Alto da Boa Vista A terrace, a garden and conference space are just a few of the amenities provided at Surya-Pan Hotel Refúgio. Treat yourself to a massage at the on-site spa. Stay connected with free in-room WiFi. You'll also enjoy the following perks during your stay: - An outdoor pool - Free self-parking - A 24-hour front desk, smoke-free property and wedding services - Luggage storage, a banquet hall and tour/ticket information Room features All guest rooms at Surya-Pan Hotel Refúgio have comforts, such as fireplaces and laptop-friendly workspaces, in addition to amenities, such as free WiFi and minibars. Extra conveniences in all rooms include: - Showers, free toiletries and hairdryers - 32-inch LCD TVs with cable channels - Wardrobes/cupboards, microwaves and daily housekeeping ## Similar properties ![View from property](https://images.trvl-media.com/lodging/16000000/15370000/15363200/15363159/056daec8.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Villa Hegus Alto da Boa Vista - Breakfast included - Pet-friendly - Parking included - Free WiFi 8.4 Very good 105 reviews £36 includes taxes & fees 2 Dec - 3 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-02&endDate=2025-12-03&selected=15363159&PinnedHotelID=15363159&HadPinnedHotel=true®ionId=-1&adults=2) ![Indoor pool, outdoor pool](https://images.trvl-media.com/lodging/115000000/114590000/114585000/114584930/2b075230.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Gran Paradiso Campos do Jordão By Ventura Oficial Jardim Europa - Pool - Breakfast included - Spa - Pet-friendly 5.8 12 reviews £164 includes taxes & fees 2 Dec - 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Pool - Breakfast included - Pet-friendly - Kids pool 9.0 Wonderful 274 reviews £48 includes taxes & fees 2 Dec - 3 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-02&endDate=2025-12-03&selected=16636769&PinnedHotelID=16636769&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Free self parking on site ### Things to do - Full-service spa - Outdoor pool ### Family friendly - In-room microwave - Outdoor pool ### Conveniences - 24-hour front desk - Luggage storage ### Guest services - Housekeeping (daily) - Tour and ticket assistance - Wedding services ### Business services - Conference space ### Outdoors - Garden - Picnic area - Terrace ### Full-service spa - Massage - Spa open daily ### Accessibility - No lift ### More - Banquet hall - Smoke-free property ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes ### Bathroom - Free toiletries - Hair dryer - Shower - Towels provided ### Entertainment - 32-inch LCD TV with cable channels ### Food and drink - Microwave - Minibar ### More - Desk - Fireplace - Laptop workspace - Phone ## Policies ### Check-in Check-in time starts at 3:00 PM Contactless check-in and check-out are available Late check-in subject to availability Minimum check-in age - 18 ### Check-out Check-out before noon Contactless check-out ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets are allowed for an extra charge of BRL 100 per pet, per night Service animals are welcome, and are exempt from fees Restrictions apply; for more information contact the property on the number on the booking confirmation Food and water bowls are available ### Children and extra beds Children are welcome Rollaway/extra beds are not available. Cots (infant beds) are not available ### Payment types at the property ## Important information ### Optional extras - Pet fee: BRL 100 per pet, per night - Service animals are exempt from fees The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and debit cards; cash is not accepted This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention This property does not have any lifts Parents or a legal guardian travelling with children under 18 years must present the child's birth certificate and an identity card with photo (for example, a passport) at check-in. For international travels to Brazil, if only one of the parents is travelling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorising the trip signed by the other parent with a notarial certification of signature. In the event that the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorisation, a judicial authorisation is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before travelling for more information. ### Property is also known as Hotel Surya Pan Surya Pan Surya Pan Wellness Surya Pan Wellness Campos do Jordao Surya Pan Wellness Hotel Surya Pan Wellness Hotel Campos do Jordao Surya Pan Hotel e Eventos Campos do Jordao Surya-Pan Hotel Refúgio Campos do Jordao Surya Pan e Eventos Campos do Jordao Surya Pan e Eventos Surya-Pan Refúgio Campos do Jordao Surya-Pan Refúgio Surya Pan Hotel Refúgio Surya-Pan Hotel Refúgio Hotel Surya-Pan Hotel Refúgio Campos do Jordão Surya-Pan Hotel Refúgio Hotel Campos do Jordão ## Frequently asked questions ### Does Surya-Pan Hotel Refúgio have a pool? > Yes, this property has an outdoor pool. ### Is Surya-Pan Hotel Refúgio pet-friendly? > Yes, pets are allowed at this property. There's a fee of BRL 100 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details. ### How much is parking at Surya-Pan Hotel Refúgio? > Self-parking is free at this property. ### What time is check-in at Surya-Pan Hotel Refúgio? > Check-in begins at 3:00 PM. Late check-in is available during limited hours. ### What time is check-out at Surya-Pan Hotel Refúgio? > Checkout is at noon. ### Where is Surya-Pan Hotel Refúgio located? > Located in Alto da Boa Vista, this spa hotel is within 1 mile (2 km) of Boa Vista Palace, CARDE Art Design Museum and Felicia Leirner Museum. Claudio Santoro Auditorium and Baden Baden Brewery are also within 2 miles (3 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Surya-Pan Hotel Refúgio Reviews 8.0 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) 10 - Excellent 57 8 - Good 48 6 - Okay 19 4 - Poor 7 2 - Terrible 10 ### 7.8/10 Cleanliness ### 8.4/10 Staff & service ### 7.0/10 Amenities ### 7.6/10 Property conditions & facilities ### 9.2/10 Eco-friendliness ### 10/10 Excellent #### Jairo 28 Mar 2023 Liked: Cleanliness, staff & service, property conditions & facilities Perfect place to rest ##### Jairo Stayed 1 night in Mar 2023 ### 8/10 Good #### Roberta 14 May 2025 Liked: Cleanliness, staff & service, amenities Overall, our experience was great. Staff were really polite and friendly, the outdoor space is fantastic with lots of activities. Our dog loved being able to explore and make friends, and we really enjoyed the hiking around the property. The room was huge, but needs renovation. It rained a lot one of the mornings we were there, and water was pouring through the roof. Some of the flooring was broken and the overall room could use some improvements. This, however, didn't impact our experience, and I would definitely come back. ##### Roberta Stayed 2 nights in May 2025 ### 6/10 Okay #### Daniela 29 Jul 2025 Liked: Cleanliness, property conditions & facilities, room comfort Disliked: Staff & service #### Não voltaria e não indicaria. Satisfação com limpeza e acomodação. Café da manhã insatisfatório devido a: 1) talheres sujos, engordurados. 2) atraso de 40 minutos. 3) sucos artificiais . 4) Torta com gosto de azedo. 5) molho da salsicha horrível. 6) Armazenamento dos alimentos no chão da cozinha. 7) a responsável pela cozinha oferece um pessimo atendimento é educação. ![](https://a.travel-assets.com/ugc/hotel-reviews/b3d5a0e5-5f52-41b9-98b4-5c0b549620f3-1753816793244.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Daniela Stayed 2 nights in Jul 2025 ### 8/10 Good #### Douglas 14 Jul 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Muito BOa Muito boa, hotel com ótima estrutura de lazer, principalmente para pets ##### Douglas Stayed 2 nights in Jul 2025 ### 2/10 Terrible #### Fernando 23 Jun 2025 Liked: Staff & service Disliked: Cleanliness, property conditions & facilities, room comfort Uma decepção Os quartos são inabitáveis, 1 sem condições de banho, chuveiro ou fica na quente (escaldante) ou frio (congelante), 2 conservação inexistente (pintura com mofo, azulejo sujos,) 3 pia / aquecedor tudo improvisado Ponto positivo parte externa bem conservada jardinagem ##### Fernando Stayed 3 nights in Jun 2025 ### 10/10 Excellent #### Mauricio Seizo 9 Jun 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Excelente custo benefício ##### Mauricio Seizo Stayed 3 nights in May 2025 ### 10/10 Excellent #### Lais Helena 9 Mar 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Já vim ao Suryapan muitas vezes e amamos esse lugar incrível ##### Lais Helena Stayed 2 nights in Mar 2025 ### 10/10 Excellent #### Erica 13 Jan 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Local incrível para quem tem cachorro O hotel é lindo, muito bem cuidado com funcionários extremamente receptivos. Café da manhã é ótimo. Os cachorros ficam livres e tem muito espaço para brincar, incluindo uma piscina só para eles. Espero voltar muitas vezes! ![](https://a.travel-assets.com/ugc/hotel-reviews/7CB35B4824FFAF1ABB4D88F1523FA4A60D1B62541736787208605.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Bosque](https://a.travel-assets.com/ugc/hotel-reviews/FBAFD779C31DEE3DE03773EAA981BEC7BAA2FD5E1736787211028.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/2FDA7C55B95C142D60D9E92D6F24984EB3840B591736787207325.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/D6521F9E4E54CEDFAF10D7738FB831075FFE32621736787530272.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Erica Stayed 2 nights in Jan 2025 ### 2/10 Terrible #### SILVIA 29 Aug 2024 Disliked: Cleanliness, amenities, property conditions & facilities Segunda vez que me hospedo no Surya Pan, e na primeira vez já tive alguns problemas, mas insisti e retornei e desta vez posso dizer que foi a ultima. Uma pena pois o lugar em si é muito lindo mas falta manutenção, fiquei meia hora embrulhada numa toalha esperando a agua do chuveiro esquentar e acabei indo dormir sem banho. Imagina um lugar frio como Campos não ter agua quente para o banho. Tive problemas com a reserva feita diretamente com eles, uma longa história. Pra finalizar a fechadura da minha suite quebrou e ficamos 2 horas pra fora do quarto esperando um chaveiro que veio de Taubaté para resolver o problema. Tenho pena dos funcionários que tem que enfrentar o descaso do proprietário com o hotel. Realmente é pet friendly, mas os tutores que se lixem. O lay out das suites são diferentes então quando compra uma estadia, o que vai encontrar realmente é uma surpresa, e os piores quartos são reservados para as agencias de reservas. E os melhores colocados nas fotos dos sites. Enfim uma pena. ##### SILVIA Stayed 3 nights in Aug 2024 ### 10/10 Excellent #### DANILO 10 Mar 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Divertido e Confortável Otima opção de hospedagem com a família e principalmente com o pet. Todas as acomodações aceitam pet, as áreas comuns também. Até mesmo dentro do restaurante do café da manhã, porém neste local, o pet deve estar na coleira para evitar confusões. Em todas as outras áreas os pets ficam livres para brincar. O hotel oferece atividades como trilhas e outras coisas também. ##### DANILO Stayed 2 nights in Mar 2024 ### 2/10 Terrible #### LUIZ E 7 Aug 2023 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Não fique nesse hotel Decadente, assim está o Hotel que já foi um dos melhores de Campos.... A agua quente não funcionou e demorou um dia para consertar, fiquei sem banho... o Hotel está mal conservado nos mínimos detalhes, abandonado... Fiquei sem banho e sequer me ofereceram algo em troca... Café da manhã abandonado, pouca atenção falta de identificação nos itens, comida fria.... cafe e leite frios.... ##### LUIZ E Stayed 2 nights in Aug 2023 ### 4/10 Poor #### Verified traveller 25 Jun 2023 Liked: Cleanliness #### Frustrante mas agradável para até dois dias. Estadia abaixo das expectativas. Quaisquer solicitações demoram mais de 2hrs para serem atendidas (gestão caótica e ineficiente), chuveiros com problemas de aquecimento (super gelado ou super quente), privada com funcionamento medíocre. Quarto de bom tamanho, porém aquecedor não é suficiente e você passará frio. Tem mais cachorros do que humanos no hotel. ##### Verified traveller Stayed 2 nights in Jun 2023 ### 8/10 Good #### Marcellus C A 19 Jun 2023 Liked: Staff & service, property conditions & facilities #### Hotel pet friendly com contato com a natureza. Instalações localizadas dentro da mata. Imersão na natureza. Totalmente pet friendly. Trilha guiada, incluindo os cachorros. Porém, os quartos deixam muito a desejar. Na suíte que usamos o misturador do chuveiro não funcionava. Água escaldante ou gelada. Pia minúscula e com altura muito baixa. Quarto enorme, mas o interruptor da luz só existe ao lado da porta, atrás de uma cortina. Sistema de exaustão da lareira não funciona bem. Acendemos e quarto ficou com muita fumaça. Além disso, a madeira de cortesia é mínima. Se precisar repor, tem que pagar à parte. O hotel tem instalações excelentes, mas os quartos precisam urgente de manutenção preventiva. ##### Marcellus C A Stayed 2 nights in Jun 2023 ### 10/10 Excellent #### Lucas 23 May 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Incrível O hotel é incrível e a experiência que eles proporcionam com nossos pets é diferente de qualquer outro hotel. Os pets são bem vindos em qualquer área do hotel inteiro e isso foi extremamente importante para a nossa estadia. Os funcionários são sempre muito solicitos e dispostos a ajudar. Agradecimentos especiais ao Zeca que cuidou tão bem da nossa Pandora. ##### Lucas Stayed 3 nights in May 2023 ### 6/10 Okay #### fabio 30 Dec 2022 Liked: Cleanliness, staff & service Hôtel agradável, atendimento cortes e simpático. Infelizmente não há o spa que é anunciado, o aquecedor do quarto estava quebrado. ##### fabio Stayed 2 nights in Dec 2022 ### 10/10 Excellent #### Guilherme 6 Jun 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Hotel excelente Experiência excelente. Hotel perfeito para viajar com cachorro. ##### Guilherme Stayed 2 nights in May 2022 ### 10/10 Excellent #### Beni 21 Mar 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excelent choice to get away from the city. Best choise with pets ! ##### Beni Stayed 2 nights in Mar 2022 ### 10/10 Excellent #### MEYRE 12 Dec 2021 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Super pet friendly Hospedagem foi incrível. É de fato um hotel para quem tem e gosta de animais, tem muito espaço verde pra eles correrem e uma piscina só para os pets. Fica um pouco afastado do centro, uns 10 min de carro, mas é tranquilo de ir e vir a qualquer hora. Os funcionários são mto educados, gostei bastante. O único ponto a deixar é sobre a limpeza, como mtos já reclamaram, tem pelos em alguns locais do quarto, mas como já disse, é um hotel para qm gosta de animais. Não nos incomodou, mas eles existem... mas de um modo geral isso é mínimo perto do silêncio e do verde q tem em volta do lugar, vale a pena e com certeza voltaremos!!! ![](https://a.travel-assets.com/ugc/hotel-reviews/7DD35CCE558CEED089B9363A9ED5380A0CA89D7E1639337289617.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/E6D684E8157F3CB797A7E6B0D6A8C1FA659988621639337325914.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/DE82064D5D648B1655D5FF6A66896366080784561639337363182.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### MEYRE Stayed 3 nights in Nov 2021 ### 8/10 Good #### Fernando A 13 Nov 2021 #### Hotel Ok Hotel ok. Faltam opções de alimentação ##### Fernando A Stayed 2 nights in Jul 2021 ### 2/10 Terrible #### Bruno Luis 27 Sept 2021 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### TERRIBLE No hot shower. Cold coffee at breakfast 2nd day there was no coffee at all and attended yelled at me cause She couldn’t do more coffee Simple accommodations, very basic. Supposed to be a 25 dolars /day hotel ##### Bruno Luis Stayed 2 nights in Sep 2021 ### 4/10 Poor #### Verified traveller 3 Aug 2021 Disliked: Staff & service, room comfort Quarto extremamente gelado. Aquecedor que não funciona. Berço horroroso. Café da manhã com poucas opções A área externa do hotel é absolutamente divina, mas infelizmente a acomodação não acompanha a qualidade. ##### Verified traveller Stayed 3 nights in Jul 2021 ### 8/10 Good #### Antonio Carlos 2 Aug 2021 Liked: Cleanliness, staff & service, property conditions & facilities O local é lindo e mto bem cuidado. As suítes poderiam oferecer mais conforto, tem muitas gretas, o aparelho q esquenta, fica muito longe da cama e um do para o ambiente é mto pouco. No resto tudo otimo ##### Antonio Carlos Stayed 2 nights in Jul 2021 ### 8/10 Good #### Fernanda C 30 Jul 2021 Liked: Cleanliness, staff & service #### Ambiente calmo Foi boa embora o bangalô seja antigo, as coisas são longe e a única opção de alimentação do hotel é um food truck que fecha super cedo e tem poucas mesas confortáveis, além disso o café da manhã é muito pouco ofertado e lerdo para o preço que se paga da estadia ##### Fernanda C Stayed 2 nights in Jul 2021 ### 8/10 Good #### Edimara 19 Jul 2021 Liked: Staff & service, property conditions & facilities, room comfort Hotel muito agradável, uma área verde maravilhosa. Café da manha diversificado e saboroso. a única coisa que ficou a desejar foi o banheiro, esta precisando de reformas, chuveiro bastante ruim com vazamento. do resto foi muito bom. ##### Edimara Stayed 2 nights in Jul 2021 ### 8/10 Good #### Aline 24 Jun 2021 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort O hotel é maravilhoso para os cães, tem uma ótima estrutura para eles. Uma das coisas que mais gostei e achei um diferencial foi o enorme bosque, e as trilhas em meio à natureza. Porém falta uma reforma no quarto (fiquei na Suíte Bem Estar), e o chuveiro é muito difícil de regular a temperatura, algo muito importante num lugar frio, como Campos do Jordão. Poderia ter um restaurante no hotel, para não ter que sair do hotel ou pedir comida. ##### Aline Stayed 2 nights in Jun 2021 ## Expedia's Latest Trends ### Hotels > [Hotels with Gym in Kings Cross St. Pancras](https://www.expedia.co.uk/Kings-Cross-St-Pancras-London-Hotels-Hotel-With-Gym.0-n6047476-0-thotelwithgym.Travel-Guide-Filter-Hotels) > > [Hotels in St. Louis](https://www.expedia.co.uk/St-Louis-Hotels.d178309.Travel-Guide-Hotels) > > [Apartment Rose des Alpes 3 for 4 people 4 ****](https://www.expedia.co.uk/Samoens-Hotels-Appartement-Rose-Des-Alpes-3-Pour-4-Personnes.h55514009.Hotel-Information) > > [Hotels in Roscoff](https://www.expedia.co.uk/Roscoff-Hotels.d5814.Travel-Guide-Hotels) > > [Mediterráneo Camper Area](https://www.expedia.co.uk/Calpe-Hotels-Mediterraneo-Camper-Area.h36261564.Hotel-Information) > > [Clarion Hotel Faria Lima](https://www.expedia.co.uk/Sao-Paulo-Hotels-Clarion-Hotel-Faria-Lima.h1070719.Hotel-Information) > > [Caravan Parks Cheltenham](https://www.expedia.co.uk/Cheltenham-Caravan-Parks.d4597-aaCaravanParks.Travel-Guide-Accommodation) > > [Quinta das Figueirinhas & Quintinha Village](https://www.expedia.co.uk/Lagoa-Hotels-Quinta-Das-Figueirinhas-Quintinha-Village.h3296722.Hotel-Information) > > [Novotel São Paulo Berrini](https://www.expedia.co.uk/Sao-Paulo-Hotels-Novotel-Sao-Paulo-Berrini.h19471474.Hotel-Information) > > [Yotel London City](https://www.expedia.co.uk/London-Hotels-YOTEL-Clerkenwell.h48296903.Hotel-Information) > > [Wynnstay Hotel](https://www.expedia.co.uk/Machynlleth-Hotels-Wynnstay-Hotel.h17745718.Hotel-Information) > > [Radisson Hotel Paulista Sao Paulo](https://www.expedia.co.uk/Sao-Paulo-Hotels-Radisson-Hotel-Paulista-Sao-Paulo.h433447.Hotel-Information) > > [Gateway Hotel](https://www.expedia.co.uk/London-Hotels-Gateway-Hotel.h1381606.Hotel-Information) > > [Hotel Milano & Spa](https://www.expedia.co.uk/Verona-Hotels-Hotel-Milano-Spa.h2003637.Hotel-Information) > > [Peter Scott House, Birmingham](https://www.expedia.co.uk/Birmingham-Hotels-Peter-Scott-House.h10051783.Hotel-Information) ### Flights > [Flights from London (LHR) to Nice (NCE)](https://www.expedia.co.uk/lp/flights/lhr/nce/london-to-nice) > > [Flights from Manchester (MAN) to Baltimore (BWI)](https://www.expedia.co.uk/lp/flights/man/bwi/manchester-to-baltimore) > > [easyJet](https://www.expedia.co.uk/EasyJet-Flights.cU2.Travel-Guide-Airlines) > > [Flights from Mohali (IXC) to Marmagao (GOI)](https://www.expedia.co.uk/lp/flights/ixc/goi/chandigarh-to-goa) > > [Gulf Air London (LHR) to Dhaka (DAC) flights](https://www.expedia.co.uk/lp/flight-routes/gulf-air-from-heathrow-to-shahjalal-intl/gf/lhr/dac) > > [Flights from Orlando (MCO) to Toronto (YYZ)](https://www.expedia.co.uk/lp/flights/mco/yyz/orlando-to-toronto) ### Cars > [Enterprise Car Rentals In Hounslow](https://www.expedia.co.uk/Enterprise-Car-Rentals-In-Hounslow.d4251-c15.Car-Rental-Guide-Suppliers) ### Activities > [Things to do in Chipping Norton](https://www.expedia.co.uk/Things-To-Do-In-Chipping-Norton.d4871.Travel-Guide-Activities) ### Packages > [Theatre Royal](https://www.expedia.co.uk/Theatre-Royal-Windsor-City-Centre.d6084005.Attraction) > > [Scarborough Castle](https://www.expedia.co.uk/Scarborough-Castle-Scarborough.d6079251.Attraction) > > [Gan Island Holidays](https://www.expedia.co.uk/Gan-Island.d6343153.Holidays-City-Breaks) > > [Girona Holidays](https://www.expedia.co.uk/Girona.d1379.Holidays-City-Breaks) > > [Picasso Museum Malaga](https://www.expedia.co.uk/Picasso-Museum-Malaga-Malaga-Centro.d6166774.Attraction) > > [Seville Holidays](https://www.expedia.co.uk/Seville.d3312.Holidays-City-Breaks) ### General > [Visit Cromer](https://www.expedia.co.uk/Cromer.dx182501)