Title: Santuario Palace Hotel Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=6131634&destination=Aparecida%2C+S%C3%A3o+Paulo+State%2C+Brazil&selected=67123300&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Santuario Palace Hotel Travelers can cool off in two outdoor pools or rejuvenate in the sauna after visiting the nearby Basilica, then return for evening social gatherings ## Photo gallery for Santuario Palace Hotel ![Restaurant - Santuario Palace Hotel (Aparecida)](https://images.trvl-media.com/lodging/68000000/67130000/67123300/67123300/a849a616.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Exterior - Santuario Palace Hotel (Aparecida)](https://images.trvl-media.com/lodging/68000000/67130000/67123300/67123300/52debed3.jpg?impolicy=resizecrop&rw=297&ra=fit) ![In-room safe, free WiFi, bed sheets - Santuario Palace Hotel (Aparecida)](https://images.trvl-media.com/lodging/68000000/67130000/67123300/67123300/2bb222dc.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Interior - Santuario Palace Hotel (Aparecida)](https://images.trvl-media.com/lodging/68000000/67130000/67123300/67123300/9d346760.jpg?impolicy=resizecrop&rw=297&ra=fit) ![2 outdoor pools, pool loungers - Santuario Palace Hotel (Aparecida)](https://images.trvl-media.com/lodging/68000000/67130000/67123300/67123300/bdcad4fc.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Just a short distance from the Basilica of the National Shrine of Our Lady of Aparecida, Santuario Palace Hotel offers continental breakfast and daily manager's receptions. Guests enjoy a sauna, steam room, two outdoor pools with sun loungers, and in-room WiFi. ## Reviews 7.8 Good ## Popular amenities - Pool - Breakfast included - Pet-friendly - Free Wi-Fi - Restaurant - Air-conditioning £49 includes taxes & fees 1 Apr - 2 Apr ## Check prices for these days [Tonight ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-30&endDate=2026-03-31&selected=67123300&PinnedHotelID=67123300&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-30&endDate=2026-03-31&selected=67123300&PinnedHotelID=67123300&HadPinnedHotel=true®ionId=-1&adults=2) [Tomorrow ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-31&endDate=2026-04-01&selected=67123300&PinnedHotelID=67123300&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-31&endDate=2026-04-01&selected=67123300&PinnedHotelID=67123300&HadPinnedHotel=true®ionId=-1&adults=2) [This weekend ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-03&endDate=2026-04-05&selected=67123300&PinnedHotelID=67123300&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-03&endDate=2026-04-05&selected=67123300&PinnedHotelID=67123300&HadPinnedHotel=true®ionId=-1&adults=2) [Next weekend ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-10&endDate=2026-04-12&selected=67123300&PinnedHotelID=67123300&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-10&endDate=2026-04-12&selected=67123300&PinnedHotelID=67123300&HadPinnedHotel=true®ionId=-1&adults=2) ## Room options All rooms 1 bed 3+ beds 2 beds Showing 5 of 5 rooms ### View all photos for Standard Double Room ![In-room safe, free WiFi, bed sheets](https://images.trvl-media.com/lodging/68000000/67130000/67123300/67123300/a46510e7.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Double Room 7.8 Good 6 reviews - 1 bedroom - Sleeps 2 - 1 Double Bed ### View all photos for Standard Triple Room (3 Solteiro) ![In-room safe, free WiFi, bed sheets](https://images.trvl-media.com/lodging/68000000/67130000/67123300/67123300/a46510e7.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Triple Room (3 Solteiro) - 1 bedroom - Sleeps 3 - 3 Single Beds ### View all photos for Standard Quadruple Room (4 Solteiro) ![In-room safe, free WiFi, bed sheets](https://images.trvl-media.com/lodging/68000000/67130000/67123300/67123300/a46510e7.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Quadruple Room (4 Solteiro) - 1 bedroom - Sleeps 4 - 4 Single Beds ### View all photos for Standard Quadruple Room ![In-room safe, free WiFi, bed sheets](https://images.trvl-media.com/lodging/68000000/67130000/67123300/67123300/a46510e7.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Quadruple Room - Sleeps 4 - 2 Single Beds and 1 Double Bed ### View all photos for Standard Triple Room ![In-room safe, free WiFi, bed sheets](https://images.trvl-media.com/lodging/68000000/67130000/67123300/67123300/a46510e7.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Triple Room 7.8 Good 10 reviews - 1 bedroom - Sleeps 3 - 1 Single Bed and 1 Double Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FCampos-Do-Jordao-Hotels-SANTUARIO-PALACE-HOTEL.h67123300.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FCampos-Do-Jordao-Hotels-SANTUARIO-PALACE-HOTEL.h67123300.Hotel-Information) ## About the area Aparecida is home to Santuario Palace Hotel. Basilica of the National Shrine of Our Lady of Aparecida and Our Lady of Aparecida Monument are local landmarks, and some of the area's activities can be experienced at Teleférico Gondola and Bontur Aerial Cable Cars. Looking to enjoy an event or a game while in town? See what's happening at Pendiao Stadium or Estadio Municipal Professor Dario Rodrigues Leite. [Visit our Aparecida travel guide](https://www.expedia.co.uk/Aparecida.dx6131634) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C-22.85142%2C-45.23189&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=Jt1eZcpY9QGxj1j4YjCH_ldaRLs=) Av. Getúlio Vargas 501, Aparecida, SP, 12570-000 ### What's nearby - ![Santuário Nacional de Nossa Senhora Aparecida, Aparecida, São Paulo, Brasil](https://images.trvl-media.com/place/6222005/969a26ea-3eeb-4187-94c1-78a0c41f6f0b.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Basilica of the National Shrine of Our Lady of Aparecida 2 min walk \- 0.1 miles - ![Lembrancinhas de Nossa Senhora Aparecida à venda](https://images.trvl-media.com/place/652817919779475456/332c6315-48c1-4e0e-88f2-aaf3572aa3d2.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Aparecida Market 8 min walk \- 0.5 miles - ![Matriz Basílica Nossa Senhora da Conceição Aparecida (Basílica Velha)](https://images.trvl-media.com/place/6131634/2da687b7-dac7-4971-9319-0a43dc0b9510.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Matriz Basílica Nossa Senhora da Conceição Aparecida (Basílica Velha) 10 min walk \- 0.5 miles - Aparecida Shopping Center 3 min walk \- 0.2 miles - Aparecida Walkway 3 min walk \- 0.2 miles ### Getting around - Pindamonhangaba Railway Station 31 min drive ### Restaurants - Praça de Alimentação 17 min walk - Ana Café 10 min walk - Bob's 17 min walk - Subway 17 min walk - Churrascaria Osmanos 7 min walk ## About this property ### Santuario Palace Hotel Hotel near Basilica of the National Shrine of Our Lady of Aparecida At Santuario Palace Hotel, you can look forward to free continental breakfast, a free daily manager's reception and a terrace. For some rest and relaxation, visit the sauna or the steam room. Free in-room WiFi is available to all guests, along with a bar and a gym. Additional perks include: - 2 outdoor pools, along with sunloungers - Valet parking (surcharge), a front desk safe and a lift - A vending machine, smoke-free property and a 24-hour front desk Room features All 200 rooms boast comforts such as laptop-compatible safes and air conditioning, in addition to perks such as free WiFi. ## Similar properties ![Exterior](https://images.trvl-media.com/lodging/73000000/72430000/72420600/72420597/4447835a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Rainha dos Apóstolos Aparecida - Breakfast included - Parking included - Free Wi-Fi - Restaurant 9.4 Exceptional 733 reviews £55 includes taxes & fees 1 Apr - 2 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-01&endDate=2026-04-02&selected=72420597&PinnedHotelID=72420597&HadPinnedHotel=true®ionId=-1&adults=2) ![Standard Apartment | Free WiFi](https://images.trvl-media.com/lodging/122000000/121020000/121016100/121016026/b35175f1.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Pousada Bela Rainha Aparecida - 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Breakfast included - Parking included - Free Wi-Fi - Restaurant 7.4 Good 142 reviews £35 includes taxes & fees 31 Mar - 1 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-31&endDate=2026-04-01&selected=95437983&PinnedHotelID=95437983&HadPinnedHotel=true®ionId=-1&adults=2) ![Poolside bar](https://images.trvl-media.com/lodging/43000000/42680000/42672000/42671980/w1000h410x0y0-7cea2669.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Malbec Aparecida - Pool - Breakfast included - Parking included - Free Wi-Fi 9.6 Exceptional 252 reviews £49 includes taxes & fees 5 Apr - 6 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-05&endDate=2026-04-06&selected=42671980&PinnedHotelID=42671980&HadPinnedHotel=true®ionId=-1&adults=2) ![Reception](https://images.trvl-media.com/lodging/114000000/113170000/113163500/113163427/059ddc73.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Pousada Parada Da Fe Aparecida - Breakfast included - Pet-friendly - Parking included - Free Wi-Fi 9.0 Wonderful 113 reviews £30 includes taxes & fees 28 Apr - 29 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-28&endDate=2026-04-29&selected=113163427&PinnedHotelID=113163427&HadPinnedHotel=true®ionId=-1&adults=2) ![Terrace/patio](https://images.trvl-media.com/lodging/55000000/54170000/54160700/54160684/60b9e2a2.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### EcoMapp Hotel Aparecida - Pool - Breakfast included - Kids’ pool - Parking included 8.8 Excellent 401 reviews £46 includes taxes & fees 7 Apr - 8 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-07&endDate=2026-04-08&selected=54160684&PinnedHotelID=54160684&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-04-13&endDate=2026-04-14&selected=67123300&PinnedHotelID=67123300&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=67123300,72420597,121016026,21047564,8817094) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Offsite parking available (BRL 30 per day) - Uncovered parking on site (BRL 30 per day) - Uncovered valet parking on site (BRL 30 per day) - Limited on-site valet and self parking - Wheelchair-accessible parking available ### Food and drink - Free continental breakfast available daily 6:00 AM to 9:00 AM - A bar/lounge - A restaurant - Free daily manager's reception - Snack bar/deli ### Things to do - 2 outdoor pools - Gym - Sauna - Steam room ### Family friendly - 2 outdoor pools - Snack bar/deli ### Conveniences - 24-hour front desk - Safe at front desk - Vending machine ### Outdoors - Pool loungers - Terrace ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Lift - Well-lit path to entrance - Wheelchair accessible (may have limitations) - Wheelchair-accessible parking - Wheelchair-accessible public bathroom - Wheelchair-accessible registration desk - Wheelchair-accessible restaurant ### More - Smoke-free property ## Room amenities ### Bedroom - Bedsheets provided ### Bathroom - Shower - Towels provided ### More - Air conditioning - Laptop-compatible safe ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: midnight Late check-in subject to availability Minimum check-in age - 18 ### Check-out Check-out before 10:00 AM ### Special check-in instructions Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets are allowed for an extra charge of BRL 50.00 per pet (varies based on length of stay) Service animals are welcome, and are exempt from fees Welcoming dogs only ### Children and extra beds Children are welcome ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - Deposit is payable by bank transfer and is due within 24 hours of booking the reservation. We have included all charges provided to us by the property. ### Optional extras - Uncovered self-parking fee: BRL 30 per day - Valet parking fee: BRL 30 per day - Nearby parking fee: BRL 30 per day (984 ft away) - Pet fee: BRL 50.00 per pet (varies based on length of stay) - Service animals are exempt from fees The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and debit cards; cash is not accepted Safety features at this property include a fire extinguisher If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Parents or a legal guardian travelling with children under 18 years must present the child's birth certificate and an identity card with photo (for example, a passport) at check-in. For international travels to Brazil, if only one of the parents is travelling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorising the trip signed by the other parent with a notarial certification of signature. In the event that the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorisation, a judicial authorisation is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before travelling for more information. ### Property is also known as SANTUARIO PALACE HOTEL Hotel SANTUARIO PALACE HOTEL Aparecida SANTUARIO PALACE HOTEL Hotel Aparecida ## Frequently asked questions ### Does Santuario Palace Hotel have a pool? ### How much does it cost to stay at Santuario Palace Hotel? ### Is Santuario Palace Hotel pet-friendly? ### How much is parking at Santuario Palace Hotel? ### What time is check-in at Santuario Palace Hotel? ### What time is check-out at Santuario Palace Hotel? ### Where is Santuario Palace Hotel located? ### Can I cancel my reservation for free and receive a full refund? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Santuario Palace Hotel Reviews 7.8 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 7.4 Cleanliness ### 6.6 Amenities ### 8.0 Staff & service ### 7.6 Property conditions & facilities 10 - Excellent 104 8 - Good 67 6 - Okay 46 4 - Poor 31 2 - Terrible 11 ## Reviews Verified ### 8/10 Good #### Séfora 9 May 2023 Liked: Cleanliness, staff & service, amenities Good place. ##### Séfora Stayed 1 night in May 2023 Verified ### 10/10 Excellent #### LORIE 9 Mar 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Close to the Basilica and everything near by. ##### LORIE Stayed 2 nights in Mar 2024 Verified ### 8/10 Good #### Thiara 18 Dec 2025 Liked: Cleanliness, staff & service, amenities Comodidade e equipe. ##### Thiara Stayed 1 night in Dec 2025 Verified ### 2/10 Terrible #### Maria Aparecida Amaral 9 Dec 2025 Disliked: Cleanliness, amenities O quarto mal cuidado, com aparência ruim (suja) e janela dando para uma outra parede. Soubemos que havia outros quartos melhores, mas não nos foi oferecido. ##### Maria Aparecida Amaral Stayed 3 nights in Dec 2025 Verified ### 4/10 Poor #### Whaytney 28 Nov 2025 Disliked: Cleanliness, staff & service, amenities Banheiro muito velho e fronhas não limpas. ##### Whaytney Stayed 1 night in Nov 2025 Verified ### 8/10 Good #### Glaucio 28 Nov 2025 Liked: Cleanliness, staff & service, amenities O hotel tem uma instalação muito agradável, com dois bares com piscinas e música só vivo em determinados horários. Porém, as instalações dos quartos necessita de correções devido ao desgaste do tempo. Exemplo: a porta do banheiro está estufada e descascando; a porta blindex do box, não fica fechada, falta um sistema de trança, ela se abre respingando d'água a parte de fora. ##### Glaucio Stayed 1 night in Nov 2025 Verified ### 10/10 Excellent #### Nilza 27 Nov 2025 Liked: Cleanliness, staff & service, amenities O quarto impecável, café da manhã maravilhoso e toda a equipe muito prestativa! Recomendo a todos ! ##### Nilza Stayed 3 nights in Nov 2025 Verified ### 4/10 Poor #### Josue 14 Nov 2025 Disliked: Cleanliness, staff & service, amenities \- Quarto com mofo no teto do banheiro - Banheiro sem saboneteira - Tomadas sem funcionar - Colchão mole com travesseiro ruim ##### Josue Stayed 1 night in Nov 2025 Verified ### 2/10 Terrible #### Gisele 12 Nov 2025 Disliked: Cleanliness, staff & service, amenities Bom dia! Primeiro colocaram nós em um quarto com as paredes todas manchadas. Tivemos que pagar 100,00 a mais para mudarmos de quarto. Não peguem esse hotel aqui pelo aplicativo. Eles desmerecem demais. Quarto sujo, papel higiênico da pior qualidade. Toalhas velhas e finas de tanto uso. Café da manhã ruim, somente uma opção para passar no pão. Margarina da pior qualidade. Hotel no geral muito sujo, elevadores extremamente sujos, chão sujo, o corredor do quarto que estamos instalados fedia carniça, como se tivesse um animal morto por perto, refeitório sujo, mesas com marcas de gordura antiga, porta pratos das mesas com crostas de gordura. Funcionários, TODOS, de mal humor, com a cara feia. Somente os da recepção que não são tal mal humorados. Mas ainda sim poderiam ser mais gentis. Único lugar limpo, área da piscina. Não recomendo, só é bonito por fora. Por dentro é terrivelmente sujo e mal cuidado. ##### Gisele Stayed 2 nights in Nov 2025 Verified ### 4/10 Poor #### Renato 7 Nov 2025 Disliked: Cleanliness, staff & service, amenities Quarto mal cuidado e velho antigo, comida ruim, cafe da manha o pior que eu ja vi. Equipe sem educação e sem respeito, hotel sujo.... nao recomendo a ninguém.... ##### Renato Stayed 1 night in Nov 2025 Verified ### 6/10 Okay #### William 3 Nov 2025 Disliked: Cleanliness, amenities Quarto com cheiro horrível que vinha do banheiro. Toalhas velhas, muita sujeira na janela do banheiro com dezenas de restos de sabonetes velhos que não devem nunca ter limpado ali. Assim que chegamos fomos mal atendidos no balcão da recepção mas o pessoal da noite era muita mais profissionais e educados. Estacionamento apertado, hotel no geral parece meio inacabado, tipo casa de praia com restos de coisas nos cantos, nada combina com nada. Não tomei café da manhã, apesar de incluído, então não posso opinar. A vista é muito boa, de frente para o santuário, dá pra ir andando, esse acho que é o único ponto positivo. ##### William Stayed 1 night in Nov 2025 Verified ### 10/10 Excellent #### Agnaldo 12 Oct 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort O café da manhã é muito bom e sem falar da agilidade do atendimento do pessoal é muito ótimo. ##### Agnaldo Stayed 1 night in Oct 2025 Verified ### 8/10 Good #### Stefanie 7 Oct 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Reservei um quarto triplo para três adultos e um bebê. Como eles não tinham berço, nos colocaram em um quarto quádruplo sem nem mesmo pedirmos, o que nos ajudou muito. O hotel conta com estacionamento, piscina, uma brinquedoteca pequena que ajuda a quebrar o galho e um café da manhã simples mas suficiente. Localização excelente, de frente pra Basílica. Obrigada! ##### Stefanie Stayed 1 night in Oct 2025 Verified ### 8/10 Good #### Valéria 5 Oct 2025 Liked: Staff & service, property conditions & facilities, room comfort Vista maravilhosa! Café da manhã bem servido Deixa a desejar no conforto. Mas a vista e localização vale a pena. ##### Valéria Stayed 1 night in Oct 2025 Verified ### 6/10 Okay #### Jose Carlos 30 Sept 2025 Liked: Staff & service Disliked: Cleanliness Falta limpeza nos elevadores e as condições de higiene no café da manhã deixa bastante a desejar. ##### Jose Carlos Stayed 1 night in Sep 2025 Verified ### 10/10 Excellent #### Jonas 14 Sept 2025 Liked: Cleanliness, staff & service, room comfort Área de lazer ótima , restaurante do hotel muito bom. Localizacao é muito boa.. Quartos um pouco antigo, o chuveiro estava vazando por todos os lados. Mas no geral é um bom hotel ##### Jonas Stayed 2 nights in Sep 2025 Verified ### 4/10 Poor #### Verified traveller 31 Aug 2025 Liked: Staff & service Disliked: Cleanliness, property conditions & facilities, room comfort #### Abaixo da média Não equivale as fotos do anúncio. ##### Verified traveller Stayed 2 nights in Aug 2025 Verified ### 6/10 Okay #### MICHELLY 25 Aug 2025 Disliked: Cleanliness O hotel é muito bem localizado para quem vai ao Santuário, porém a limpeza deixa muito a desejar, nosso quarto não foi limpo nenhum dia, as áreas comuns do hotel também estavam bem sujas. O café da manhã encerra muito cedo e as opções são bem poucas. Enfim, a única coisa que destoa é o atendimento, os funcionários são bem legais! ##### MICHELLY Stayed 2 nights in Aug 2025 Verified ### 4/10 Poor #### Maria Augusta da Silva 15 Aug 2025 Disliked: Cleanliness, property conditions & facilities, room comfort #### Não tenho coragem de indicar, infelizmente Boa tarde!!! Quartos com mal cheiro de esgoto, parece que estava voltando do banheiro; elevadores e corredores dos quartos sujos e empoeirados; xícaras (maioria com batom) e talheres mal lavados; bolos dentre outros com gosto de velhos. ##### Maria Augusta da Silva Stayed 3 nights in Aug 2025 Verified ### 8/10 Good #### Paola 8 Aug 2025 Liked: Staff & service, property conditions & facilities, room comfort Disliked: Cleanliness Atendimento impecavel , as acomodações são otimas porem a limpeza das mesmas sao pessimas ##### Paola Stayed 1 night in Aug 2025 Verified ### 10/10 Excellent #### simone 2 Jul 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Excelente Foi tudo excelente, atendente muito educado serviço de quarto muito obrigado um café da manhã com bastante variedades, indico. ##### simone Stayed 2 nights in Jun 2025 Verified ### 10/10 Excellent #### Aline 8 Jun 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Muito bom, estão de parabéns ##### Aline Stayed 2 nights in Jun 2025 Verified ### 8/10 Good #### Willian 1 Jun 2025 Liked: Staff & service Razoável pra bom. ##### Willian Stayed 2 nights in May 2025 Verified ### 8/10 Good #### RONI 22 Apr 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Não tinha WiFi e o chuveiro molhava o banheiro inteiro. Mais o quarto muito bom, bem organizado, bem limpo ##### RONI Stayed 1 night in Apr 2025 Verified ### 6/10 Okay #### Marcia 26 Mar 2025 Liked: Property conditions & facilities, room comfort #### Ridiculo (referente ao horário do Check-out). O horário do Check-out, fora da realidade. 10h da manhã. Ridículo. ##### Marcia Stayed 1 night in Mar 2025 ---